PayUMoney Complaints & Reviews

I have paid 560.00 as an LLR fee through PayUMoney and I received a successful payment confirmation message but the LLR application shows payment failed.

Paid Amount: Rs 560.00
Payment ID:[protected]
Merchant Order ID: [protected]
Order Date & Time: June[protected]:41:51 PM
Merchant Transaction Identifier: [protected]

Got email by payu that my fees has been successfully refunded by IGNOU. But i didn't get my fee in my account yet. What's the Matter, why I didn't get the money yet after the status is showing successfull.
How to track the refund.

I added the screenshot also. Resolve this issue as soon as possible. It is humble request. As refund amount is 12000 and is a big amount for me.

For HSPR vehicle number plate, PAYUMONEY gateway was popped up and I made payment from my ICICI Bank Account . After the amount was deducted from my account, the following activities derailed and I was duped . I am quoting below the Payment deduction e-mail from my ICICI Bank, I will appreciate the deducted amount INR737.19 to be refunded immediately to retain the customer credibility .

Regards / Pruthijit Mohanty ( [protected]@msn.com,[protected]

Payment is done but order not recieved. ID - [protected]

Merchant contact details are required

I have ordered a cooler of Rs. 4799.20 on 24 may 2022. I was used online payment option by PayU. After payment i was got mail with detail
Your transaction with Baldev Kumar was successful

Website name: aggarwalandsons.co.in
Address: WZ-5138, WAZIRPUR INDUSTRIAL AREA, 110054 NEW DELHI
CONTACT NO : [protected], [protected]

Transaction ID: 59779744
Merchant: Baldev Kumar
Amount Paid: 4799.20
Order Date:[protected]:02:19
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please contact Baldev Kumar

Now website is closed and contact number going to switched off.
Please take action and refund my amount

My contact no : [protected]

My merchant I'd is 7428570
Even though I shared all the asked documents, they asked me to wait for 210 days to get my settlements. I am asking them to settle my funds after 210 days now. They are sending some terms & conditions and asking me wait for another 210 days. Kindly settle my funds

I made a payment on a website through upi using payu gateway.
Amount was deducted from my account but payment failed .
I contacted the company's customer care they said payment was unsuccessful and amount will be refunded within 2 3 working days but still i haven't received any refund.
I even raised a ticket on payu help center regarding this but no one solved my query.

I am purchase 2 boat airpods money debited my account but did not receive order number and any detail transection id is [protected]

My order number#1010 is not received respond immediately

Sir,
I have purchase 3 tickets for taj mahal from asi website payumoney the amount got deducted but I haven't got the ticket
so I request you to please help me to get my money refunded I am here attaching (screenshot)reference ID provided by the website

My order is not received yet give me my money back

Payumoney is one of the biggest fraud company and their licence should be canceled asap!

Merchant ID: 7217285

My account was put on hold due to high risk and suspended 360 days ago, i was told to contact payu after 210 days to get my settlement released.

I contacted them after 240 days and today it's been 120 days. Payu is making big excuses and not releasing my hard earned money and holding my settlement for no reason.

The work which should have done in 1 week is pending from 120 days!

For further reference my ticket ID: SY[protected]

Release my funds asap or i will have to take some legal actions and i will sue your company for bad practices.

Transaction ID -[protected]
Not received any tracking details also...no details about product nothing info about product details even not on mail not on msg not on call...please look into this...I have done transaction of 299 rupees for air pods boat

We are an adventure company, we deal with providing tourism services to consumers PAYU money has been accepting my payments and settling them.

From 1st of May 2022 PayU has not transferred a single amount to the bank account. i have raised them a Ticket TK[protected] and the ticket closing date was 14 May 2022, it is not yet closed despite 18 days having passed. They are not even responding after the 12th May 2022. I cannot pay for the services to other service providers and it's impacting my Business. This is completely Unacceptable of PayU Money for not communicating. I tell let them take 100 Days to resolve, i will have no issues. But at least have the courtesy of replying back, there is no call center number only a chat box to raise querry and the standard reply comes back :

We apologize for the inconvenience caused to you.
We have forwarded your issue to our concerned team and they will get back to you shortly.

Please PayU Money as a consumer of your services please process my funds, and please reply, I really regret the day I choose PayU Money. I never had any issues with you people but only this year. I had been your customer since 2016. and I don't think you treat your old customers this way.

Transaction No. [protected] for Rs 249.00 done for JIGNESH POPATBHAI JASOLIA has succeeded from payu team

Hello I'm a merchant with payu money from last one year but now from last week I'm facing an issue in payu dashboard I have get en error and asking to rectify my website and my payment is on hold . I have checked that my website and requirements of payu for website and everything complaint with payu so i tried to submit a detailes again but their is no submit button . So, I have raised a ticket but my tickets is CLOSED WITHOUT RESPONSE after that I have raised many tickets but not getting any response . I have tried to contact with payu but no one is responding . So please fixed it soon as pot or else I'll file A POLICE COMPLAIN AGAINST YOUR COMPANY AGAINST FRAUD WITH MERCHANT I have checked so many people is facing same issue with you . It's my hard earned money I can't let you take it like this .

Hope you'll understand the frustration I'm losing all trust on you which is build in last one year ..

Payu I'd email address :- [protected]@gmail.com please fix it soooonnnn

Merchant id : 8192395

From last week payu has put my sattlement on hold
Hold Amount is 7000

And showing an error message that :
There is some issue with the website details you submitted. Kindly rectify them to receive settlement in your account

But my website contains everything as mentioned i am using payu since last year and now suddenly its happen
And when i go to rectify it there is not any option to upload

Then i raised a ticket regarding this but
Without any response my ticket has been closed 😞

I am Very very disappoint to payu support service

I booked ola scooter few months ago. Now i cancelled the booking. They initiated refund and got link for update my payment details via payumoney.. I updated my upi id on payumoney and they ask for otp. I submitted but they told its wrong. And after that the link is expired. They dont even contact me after the issue. There is not have any options to contact them. Not supporting mail id or contact number

Main Kafi Din Se Mel kar raha hun meri problem solve Nahin Ho Pa rahi hai mera Paisa Mere account mein settlement karo hold per so ho raha hai Mera account Sahi karo hold show kar raha hai amount Mera

Mera amount hold per Shauk kar raha hai nikal Nahin raha hai please help karo Kafi din se pareshan hun mera Paisa nikal Jaaye Mere account mein settlement karo