I deposited Rs.4758/, on 22nd, June, 2022, through Phonepe, by mistake, responding to an advertisement.
I do not have any account with PayU
The details of transaction ID : UPI/[protected]/HARSHIDA/YeLLOw QR vips.A/HDFC BANK LTD/YBL.2aa3be9e31cb458caf[protected]fbd56/
I raised a ticket no: XN[protected] dated 28th, June, 2022.
I did not get either response or the amount.
I request you to resolve the issue and arrange for the refund, at the earliest.
Thanking you,
Ch.V.R.Chary
Mail ID: [protected]@gmail.com
Contact no: [protected]
Aug 11, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2022
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU