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PayUMoney Complaints & Reviews

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Updated: Jul 19, 2025

Complaints 3759

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2133

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1626

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PayUMoney reviews & complaints page 185

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Address: Kolkata, West Bengal

Dear Sir, I want to inform you that Payumoney is the wrost online gateway company in this world. When, I have registered in your website, in your offer page, there is a coupon with pepperfry as stated below, & in customer/dashboard/#/storeCard section Stored Card Just store your credit card or debit card details once! Get guaranteed Discount upto 10%, everytime you pay online! http://www.Pepperfry.com 2% INSTANT DISCOUNT Get Started But, When in pepperfry I PROCEED WITH PAYUMONEY than one automatic discount is added as per below line. Log in to get Rs. 50 discount on this transaction And For Rs. 8192.00 rupess transaction, i will get only rs.50 discoun, Whereas Minimum 2% means here around Rs.165.00. So, this is cheating from your side, please add my wallet with 2% of money. If i will transact same money with MOBIKWIK, I will get RS.100 cash back instantly. "REQUESTING YOU TREAT THIS MATTER VERY SERIOUS" --

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Address: Gautam Buddh Nagar, Uttar Pradesh

payumoney is doing fraud not settle the amount Beware merchants, pay u money is a fraud payment gateway. They settled only small transactions, once you generate a business, they can start making excuses and stop settling your money in merchant account. They collect all the money of merchants in their pocket. They don't have any manner how to talk with merchants? They are fully fraud I already sent the mail, try to contact them no. so many time but not response no buddy can pick up the call at [protected]/ [protected]/[protected]/ i tryed approx 42 times, they are doing fully fraud with the merchant i already sent the mail To -Nitin Gupta (CEO) To-Gurjodh Pal singh (BUSINESS HEAD) To-Ravi singh/jitender singh/vivek yadav/vishwash singh (settlement team) but no response/ also our customer asked to payumoney that what happen with merchant they told to the customer we settle the amount to the merchant how could say that its totally doing fraud with the merchant Regards Ricky ([protected]@gmail.com)

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R

ram kishore dhamalia

from Mumbai, Maharashtra

May 30, 2015

payumonry very poor paymnet gatway, marchent ko bolte hai aapki ek dispute aaya hai isliye paymnet hold par hai, par khud ki itni sari consumer cmpplain hai vo nahi dekhte, pahle khud ke gireban me jhake tum log kese ho phir dusri co. par ugli utani chahiye, tum logo ne itne sare logo ke pese khaye hai sabki badh duaa hai tumari family par iska hisab idher hi dena hai, bhuke marenge tum logo ke biwi bachhe, ek jana ugli kar deta hai co, me to puri co, kharan ho gayi,

matlab kahi aapka gatway laga hai to usme hum pese transfer karke chargeback karke use co. gatway badh kara sakte hai, bahut easy hai.

sase gandhi or sab se gatiya payumoney co. hai or khas kar chitrajan g... se bolta hai ya mu se pata hi nahi chalta hai ki kaha se bhok raha hai,

pese leke data bhi bahar bechate hai, ravi singh, amit singh, or upper se pese bhi kha jate hai

R

rucha soni

from Rajkot, Gujarat

May 26, 2016

Regarding receipt of the fees paid.

i have submitted fees online for publishing an article in IOSR journal of 3800 INR. Kindly give me receipt of the fees paid so that i can submit it to IOSR Journals. Please do the needful.My payment ID is (id[protected] for chetan sharma

R

Ranjit44

Jun 17, 2016

Non payment to TPFDL.

I m concernef about this message ;copied below, as no payment is made to TPDDL. AMT is paid to u Payumoney. Matter of payment is urgent as due date is over.If payment is unsuccessful why no refund
Your payment(Id[protected] of Rs 1440.0 for Tata Power Delhi Distribu is unsuccessful. Contact [protected]@payumoney.com for more infoonfirm

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Address: Gautam Buddh Nagar, Uttar Pradesh

Beware merchants, pay u money is a fraud payment gateway. They settled only small transactions, once you generate a business, they can start making excuses and stop settling your money in merchant account. They collect all the money of merchants in their pocket. They don't have any manner how to talk with merchants? They are fully fraud I already sent the mail, try to contact them no. so many time but not response no buddy can pick up the call at [protected]/ [protected]/[protected]/ i tryed approx 42 times, they are doing fully fraud with the merchant i already sent the mail To -Nitin Gupta (CEO) To-Gurjodh Pal singh (BUSINESS HEAD) To-Ravi singh/jitender singh/vivek yadav/vishwash singh (settlement team) but no response/ regards Ricky ([protected]@gmail.com)

May 21, 2015

Updated by ricky1212 payumoney.com - nitin gupta is doing fraud not settle the amount

Beware merchants, pay u money is a fraud payment gateway. They settled only small transactions, once you generate a business, they can start making excuses and stop settling your money in merchant account. They collect all the money of merchants in their pocket. They don't have any manner how to talk with merchants? They are fully fraud I already sent the mail, try to contact them no. so many time but not response no buddy can pick up the call at [protected]/ [protected]/[protected]/ i tryed approx 42 times, they are doing fully fraud with the merchant i already sent the mail To -Nitin Gupta (CEO) To-Gurjodh Pal singh (BUSINESS HEAD) To-Ravi singh/jitender singh/vivek yadav/vishwash singh (settlement team) but no response/ also our customer asked to payumoney that what happen with merchant they told to the customer we settle the amount to the merchant how could say that its totally doing fraud with the merchant

Regards

Ricky
([protected]@gmail.com)

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Hi Team, I booked movie ticket in pvr cinema in Hyderabad on 16.may.2015 through PAYUMONEY. Amount deducted from my bank account but ticket not booked. Can you please refund my ticket booking amount ASAP?????? PAYUMONEY order amount - 167.26/- rs Payment id[protected]

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May 18, 2015

Updated by nani sandi Hi Team, I booked movie ticket in pvr cinema in Hyderabad on 16.may.2015 through PAYUMONEY. Amount deducted from my bank account but ticket not booked. Can you please refund my ticket booking amount ASAP?????? PAYUMONEY order amount - 167.26/- rs Payment id[protected]...

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Address: Bangalore, Karnataka

Refund the Money I have tried to book a ticket(Bangalore to Coimbatore) on 12 April 2015 through redbus and selected your channel to pay the amount but the transaction is not successful. I sent lot of mails to you but i did not get the amount back. Payment ID: 32862482 Amount: 600 Merchant Transaction ID: 39088152

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Address: Bangalore, Karnataka

Hi Team, I booked bus ticket in rebus.in from Bangalore to Belgaum on 7th may 2015 through PAYUMONEY. Amount deducted from my bank account but ticket not booked. Can you please refund my ticket booking amount ASAP?????? PAYUMONEY order amount - 600/- rs Payment id[protected] Merchant order id[protected] [protected]

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Address: Karimnagar, Andhra Pradesh

I have recharged voda fone mobile Rs. 52/- through pay u money on 7/05/2015, 9.24 pm, but that number was not working. Thats why payment is unsuccess, please send money to easy recharge wallet. Thanking sir Mohan reddy mobile no. [protected]

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K

katipelly mohanreddy

from Hyderabad, Telangana

May 11, 2015

i t is good for consumers

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Address: Mumbai City, Maharashtra

We had made a payment to a merchant via payumoney thinking that it would be a safe deal and we dint get any services from merchant and we told the payu team regarding the same but they dint do a bit about it and we replied them everytime even when they always called on sunday but one fine day without doing anything to the merchant they just released money saying there was no response from us, though we replied and answered every mail and post they released payment we mailed & called them but there was no reply from there side..There customer care hardly answers and they always call on sunday. Please look into the matter and such companies who says to be safe gateway for payments are just biased to merchant and making the payment to buyer

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Address: Indore, Madhya Pradesh

Dear Sir i am the Merchant of PayuMoney . Since 22nd of April I am not getting any settlement amount into my account. payumoney said u have Buyers bank Problem or U did Not Provide Any Resolution Mail. and Dear Sir i had a Words With my Buyer and He Said i didn't raised Any Complaint Into My bank As Well Payumoney.. i have given INVOICE Detail for the same.. Given buyer Side email confirmation.. And i have provided all resolution mails.. and still they said it will take more time for confirmation.. Kindly Resolve my Problem.. and Holed fund is approximately 1 lakh and Abv.

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Address: Indore, Madhya Pradesh

I am manwar thakur i ordered one micromax A121 battery my cu. id is 35688610 on 26/04/15 but till now i did not recive pls check it then send my battery i paid 904 rs pls do fact my contact no. is [protected] add.- silicon city 301 gokuldham apartment indore (m.p.)

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Address: Hyderabad, Andhra Pradesh

I have booked a ticket in Red bus.in through payumoney (ID[protected] on 28th April 2015. Unfortunately I was forced to cancel the same ticket on next day and I got a message from payumoney on 30th April that "the refund amount will reflect in your account in 3-5 days". Though the amount has not credited in my account yet. So I kindly request you to take an immediate action as soon as possible. Regards, shravani

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Address: Bangalore, Karnataka

I have booked a ticket in Red bus.in through payumoney (ID[protected] on 23rd April 2015. Unfortunately I was forced to cancel the same ticket on next day and I got a message from payumoney on 25th April that "the refund amount will reflect in your account in 3-5 days". Though the amount has not credited in my account yet. So I kindly request you to take an immediate action as soon as possible. REGARDS, JINO ABRAHAM

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J

Jino Abraham

from Bengaluru, Karnataka

May 6, 2015

i am very sorry to that I couldn't see any positive response from your side till yet... this is so pathetic..please help me to solve my complaint.

J

Jino Abraham

from Bengaluru, Karnataka

May 6, 2015

I am very sorry to that I couldn't see any positive response from your side till yet... this is so pathetic..please help me to solve my complaint.

A

ansari1234

from Delhi, Delhi

May 24, 2016

i pay electric ndpl

NDPL not receive payment i pay you payment by net [protected] =PUR/PAYU MONEY/GURGAON/160115/11:01 Rs=3060.00

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Address: Ahmednagar, Maharashtra

Dear Sir/Ma’am I have purchased Kamachi exercise Bike from shopclues.com (order no.[protected] and I payed the amount Rs. 7530/- through payumoney Transaction ID 22728390. I received the order in damaged condition so I request for refund my amount in my account. On 23rd April I received email from shopclues that (Please be informed that the refund for your order has already been initiated from the payment gateway in the 2nd week of April and the amount have also been credited to your account/card through which you paid.) But I have not received any amount in my account so let me know whether shopclue has deposited the amount to you or not or they are just making me fool. Last time I have received the refund amount for another product on shopclues through your gateway but this time they are saying its already deposited in my account but I have not received any message from payumoney.com or from my bank. Thank you..

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Address: Nagpur, Maharashtra

Dear Sir/Madam, I attempted to pay the flight-hotel combo on goibibo by using payumoney option but after selecting payumoney and logging on to it the options available are 'log out' and 'go back to goibibo'. There is no option of payment. Please guide me.

Nov 13, 2015

Complaint marked as Resolved

Just I contacted the customer care of the Payumoney and they resolved it. There is nothing to put down anything else to make up for 120 characters.

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S

sranjan1985

from Gurgaon, Haryana

May 20, 2016

Payumoney — amount deducted but order not confirmed

amount for Rs 690 was deducted from my account. but order not confirmed. trans id 40549556

S

Sidheshwar Swami

from Vadodara, Gujarat

May 24, 2016

payment id -26783602

i am purchase rs 882.00 from shopittoday. but item not avilebel. so as per your massage dt 3.3.15 . you reflect money in 3 days in my a/c . 7 days ago but you not reflect money so do the needfull.

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Address: Bilaspur, Chhattisgarh

sir!i have paid money in bookmyshow but not booked ticket request sent mail but no refund money my bank account please immidietly refer my bank account ALL INFORMATION RAKESH SAHU BANK A/C NO-[protected](BANK OF INDIA) IFSC CODE-BKID0009474

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S

Sameera s

from Pathanamthitta, Kerala

Oct 28, 2015

Sir
i have paid money on 21/07/2015 Rs.5320/- through credit card for LIC Amoolya jeevan plan.But the policy was not processed till date So kindly take steps to cedit the amount to my card account urgently
thanking you
Sameera S

S

Sameera s

from Pathanamthitta, Kerala

Oct 28, 2015

Sir
i have paid money on 21/07/2015 Rs.5320/- through credit card for LIC Amoolya jeevan plan.But the policy was not processed till date So kindly take steps to cedit the amount to my card account urgently
thanking you
Sameera S

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Address: Chennai, Tamil Nadu

I was paid a sun of Rs. 690.00. For purchasing of medicen o 14/04/15. But till date not received the medicen. Hence kindly to inform to me whey to delay. P.NALLUSWAMY Contect no. [protected]. email [protected]@gmail.com Address No.4/F1, Periyar street Gandhi Nagar, Saligramam, CHENNAI 600093.

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Address: Bangalore, Karnataka

Dear Sir, I booked a ticket in redbus under payumoney option under HDFC net baking and money got deducted under that, got a message "Your payment (Id[protected] of 1600.00 for www.redbus.in is successful and covered under Buyer Protection." But bus ticket didn't get booked. Kindly do the needful. Thanks, Uday Kumar.

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M

Mazha12

from Shimoga, Karnataka

Jul 16, 2015

Dear Sir, I booked a ticket in redbus under payumoney option under axis bank net banking and money got deducted under that, got a message "Your payment (Id[protected] for www.redbus.in is successful and covered under Buyer Protection." But bus ticket didn't get booked. Kindly do the needful. Thanks, Mazhar Ahmed.

A

Ashok Sikarwar

from Mumbai, Maharashtra

Jun 14, 2016

50 rs recharge not sucess

this no [protected], 50 rs recharge not to be done so, please request recharge again

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Address: Bangalore, Karnataka

Dear Sir, I booked a ticket in redbus under payumoney option and money got deducted under that, got a message "Your payment (Id[protected] of 1600.00 for www.redbus.in is successful and covered under Buyer Protection." But bus ticket didn't get booked. Kindly do the needful. Thanks, Uday Kumar.

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Address: New Delhi, Delhi

hello sir i complaint in payumoney and said to call back then i got a call from no.- [protected] he ask some information related to my atm card and then after 10 minute my balance reduced by amount 2000 . sir i need ur help regarding to thic case help me sir . thankyou sir sumit verma

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Address: New Delhi, Delhi

hello sir, i tried to book ticket on redbus.in but the ticket is not booked and money debited now i want to contect customer care where no any responce. please help me in this regard . i want refund of the amount paid to payumoney . details are as follows amount- 1552 and after 400off debited amount- 1152 payment id[protected]union bank) date 18/04/2015 request you to take strict action against payumoney . thankyou sir sumit verma mail id provided - [protected]@gmail.com contect no.- [protected]

+1 photos

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