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PayUMoney Complaints & Reviews

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Updated: Dec 24, 2025
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PayUMoney reviews & complaints page 187

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G
gadgad
from Delhi, Delhi
Feb 25, 2015
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Address: New Delhi, Delhi

I paid 1090 rupies through net banking wt ID no - 1863736 for miniboxoffice dated 26.12.2014, but today when i enquired about my transaction then i received a msg in my registerd mobile number [protected] that my payment wt ID no[protected] of Rs. 1090 for miniboxoffice is unsuccessful. if this is the correct information then till date why ddnt i get my money back in my account. hope u understand my situation n queries. now i want a satisfactory remarks from u. thnkx sumit [protected].
PayUMoney customer support has been notified about the posted complaint.

Online payment not refunded

My mail id [protected]@gmail.com myself Rama Krishna i have made transcation online exam payment of 400 on 21-apr-2016 for Rayalaseema university through Payumoney but amount is with payumoney only and refunding ...my payment id[protected] and merchant id RUP6136 was cancelled on 21 April 2016 but til now my amount not refunded
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    yogs gehlot sheru
    from Muzaffarnagar, Uttar Pradesh
    Feb 24, 2015
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    Address: Jaipur, Rajasthan

    helllo sir i am a student in engineering college nd i get scholarship cheque from college nd i submitted it in my FATHER BANK ACCOUNT nd when cheque is clear than my FATHER GET APPOROX 8-9 MSG IN 5 MINTUE nd all are use of debit card while my Father debit card in his pocket he is in jodhpur rajasthan nd card is used in GURGAON HOW IT CAN POSSIBLE ? i attached a screenshot with this complain. nd the ammount is take out aprox[protected] in just 5 mintue. i want to all detaILS about where it is use nd who is use by this company. plz sir I request you to give me contact of that company.' plz see my attachment [protected]@gmail.com mob-[protected]
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      S
      soal
      from Aurangabad, Maharashtra
      Feb 23, 2015
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      Address: Pune, Maharashtra

      Payment Id : 23209468 I ordered a kushi enterprises from "thaithingal.com". I paid a money amount of Rs.7899.00 and they confirmed that there is no stock. But still the amount is not refunded. I raised a dispute, in my payumoney account, it shows "Fully refunded" but i didn't get my money. Also, Refund Expected date is said to be "31th Jan 2015", but still it didn't reach my bank account. So please help.
      PayUMoney customer support has been notified about the posted complaint.
      Please share ur contact details we will back soon


      Billdesk suppott
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        C
        Chandan89
        from Gobardanga, West Bengal
        Feb 21, 2015
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        Address: Ambala, Haryana

        Dear Consumer Forum, I have made of a POS transaction through debit card of amount: Rs. 255.55 on 26/01/2015 in Snapdeal.com through Payumoney gateway of payumoney transaction ID: 22704300 The product had cancelled and the refund has been processed by Snapdeal.com. But payumoney have not refund the money to my bank account yet. They are giving fraud confirmation that: Refund for snapdeal.com was processed on 12/02/2015 of Refund ID: 618378 I have make contact with IDBI Bank about the refund confirmation after 5 days but they inform me that no refund process was pending in my account. They are also not responding any call and also they are not giving any reply by e-mail. I want the money back to my account.
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          C
          Chandan89
          from Gobardanga, West Bengal
          Feb 20, 2015
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          Address: Ambala, Haryana

          Dear Consumer Forum, I have made of aPOS transaction through debit card of amount: Rs. 255.55 on 26/01/2015 in Snapdeal.com through Payumoney gateway for payumoney transaction ID: 22704300 But the product was cancelled and the refund had processed by Snapdeal.com. But payumoney have not refund the money to my bank account yet. They are giving fraud confirmation that: Refund for snapdeal.com was processed on 12/02/2015 of Refund ID: 618378 I have make contact with IDBI Bank about the refund confirmation after 5 days but they inform me that no refund process was pending in my account. They are also not responding any call and also they are not giving any reply by e-mail. I want the money back to my account.
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            S
            SS'14
            from Chennai, Tamil Nadu
            Feb 19, 2015
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            Address: Chennai, Tamil Nadu

            I made the transaction only once. But they charged twice. Actually the transaction is for 323 rupees and upon discount of 32 rupees they charged 290.7 for which payment done successful without any interruption. But twice money got debited from my card. Images attached with this mail regarding the merchants details. Please take the favorable action as soon as possible and refund my amount.
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              O
              Owish Rawal
              from Mumbai, Maharashtra
              Feb 18, 2015
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              Address: Mumbai City, Maharashtra

              sir i did shoping with onerx.com and and some of money 1191 rufund from onerx and they refund to payumoney bt payumoney they r not trasfering the money to my account atleat 7 day had bt they r not replying my mail and they not piking my phone call sp lease reverse mu money
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              Movie ticket booking unsuccessful

              I tried to book for a movie through Payumoney... I just did as the webpage instructed. But the transaction was unsuccessful.. Please do the needful asap
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                L
                laxmi Nagime
                from Gurgaon, Haryana
                Feb 13, 2015
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                My payment Id is 24633886 of RS.400.0 for services preparatory inst is unsuccessful.I have done online payment of RS.400.00 for the Entrance Examination of the SPI Institute of Aurangabad which is getting unsuccessful.
                what should I do for repayment for it
                PayUMoney customer support has been notified about the posted complaint.
                Please share your contact details we will touch u


                Thanks.
                PayUmony
                Support
                this is my contact number-[protected]. please help me to resolve this complaint as soon as possible.
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                  G
                  Gomcy Popli
                  from Hyderabad, Telangana
                  Feb 12, 2015
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                  Address: New Delhi, Delhi

                  Sir, i have submit the SOL DU fee through PayUMoney on 06/02/2015 . Payment is successfully released and it is deducted from my account also. But i did not get the fee receipt through SOL. I have mailed also to [protected]@payumoney. com but my problem is not resolved. Kindly take necessary action ASAP because late fee charges reflecting in my admission detail Merchant Id[protected] payment id 23850996 contact me [protected] Regard's Gulshan Popli
                  My wallet money is stollen
                  without my intervention how it is happend
                  please revert it
                  01 Feb 18, 12:11 AM
                  www.ebay.in
                  LPU[protected]
                  [protected]
                  15, 199.00
                  Completed

                  Thanks
                  Ramesh
                  [protected]
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                    D
                    Dr. Jyotsna Patnaik
                    from Bhubaneshwar, Odisha
                    Feb 7, 2015
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                    Address: Khordha, Odisha

                    I have transacted through ICICI credit card for annual subscription of National Geography, amount deducted from my card but didnot reach the Institution. Amount held up at Pay U. Transaction ID 143686 Pay U ID[protected] Amount Rs.2, 875/- Date 24/10/2014 ARN No. 74332744298429736457804 Request ID[protected] Bank Ref no. [protected] Pay U trouble ticket no. #207630 Please do early steps to refund My mobile no. [protected]

                    payment confirmation

                    i have made an order through payumoney..payment id 24473384 of rs. 500 for shopclues.com... i want to make sure that my order is successfully placed...
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                      P
                      Ponmanipreethi
                      from Delhi, Delhi
                      Feb 5, 2015
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                      Address: Chennai, Tamil Nadu

                      Payment Id : 20171386 I ordered a t-shirt from "thaithingal.com". I paid a money amount of Rs.380.00 and they confirmed that there is no stock. But still the amount is not refunded. I raised a dispute, in my payumoney account, it shows "Fully refunded" but i didn't get my money. Also, Refund Expected date is said to be "17th Jan 2015", but still it didn't reach my bank account. So please help.
                      PayUMoney customer support has been notified about the posted complaint.
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                        M
                        madhu15
                        Feb 3, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir, Payment for school of open learning for Rs. 4815 against the Payment ID[protected] seems to be unsuccessful. Please confirm when will the amount be refunded as we need to immediately make the payment to school of open learning or either transfer the fund to them & confirm to us.
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                          avinash317311
                          from Ernakulam, Kerala
                          Jan 31, 2015
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                          Address: Mumbai City, Maharashtra

                          sir it is inform you that reference no. payment id 23173824 amt rs 8850/ paid by my sbi credit card. this payment paid in favour of " Soft Info Technology Pvt" . So you are requested to decline this payment and return this payment in my account.
                          PayUMoney customer support has been notified about the posted complaint.
                          sir
                          it is inform you that any body has paid Rs 8850/ payment id 23173824 by my sbi credit card in favour of SOFT INFO TECHNOLOGY PVT.
                          So you are requested to cancel this fraud payment and refund this amt in the same card. please reply how many time taken for this complain resolve.
                          Thanking you.

                          Yours faithfully
                          User id : avinash317311
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                            shiwani miglani
                            from Maler Kotla, Punjab
                            Jan 26, 2015
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                            Address: Patiala, Punjab

                            Respected sir/madam, i have deposited fine in chitkara educational trust chalkpad.but fine didnot deposit and still showing the fine in my account.first i deposited the fine .there was no depist any fine and deduct the money from my account.when the fine still show in my account then i have deposted fine again but fine again show in my account and money also deducted from my account.two times money deducted from my account and showing the fine in my chalkpad student account. please check the status on my complaint. and inform me thankyou shiwani [protected] chitkara university, punjab
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                            please check the status.

                            fine deduction - Comment #2108848 - Image #0
                            please sir check the status on my complaint query...
                            please sir check the status on my complaint query...
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                              zafar haider
                              from Salumbar, Rajasthan
                              Jan 23, 2015
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                              Address: Sikar, Rajasthan

                              Dear sir, i purchasse flip cover by portamart online shopping and made payment from payumoney Rs. 427.20 Payment ID: 21991556 portamart Merchant Order ID: 41688. A/C BIL/[protected]/pay for flip cover/[protected]_PAYUMONEY. BUT i recieve sms ur transaction unsuccesful. Why? so plz confirm me about my transaction and plz credit my money back to my icici bank account gave me repaly as soon as possible zafar haider zafar.[protected]@gmail.com
                              PayUMoney customer support has been notified about the posted complaint.
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                                New Year House Party
                                from Jaipur, Rajasthan
                                Jan 21, 2015
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                                Address: Jaipur, Rajasthan

                                sir, a refund amount of 16000 has been initiated by payumoney on[protected] in my credit card and told me to wait for 3-4 working days but after waiting so patiently no refund has been reflected. then i tried every possible way to contact payumoney but everytime either their phone remains busy or they do not reply to the mail. on[protected] luckily they picked up my phone and told me that due to a mis-communication your refund has been stuck.we are forwarding a message to our care team and as soon as they will reply we will contact you. after that no call or reply has been given to me. sir please look into this matter .i am very worried My merchant id on payumoney is 5000978 and refund id is 510054. Thank You
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                                  Yogendra Patil
                                  from Mumbai, Maharashtra
                                  Jan 20, 2015
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                                  Address: Indore, Madhya Pradesh

                                  Dear Sir, I booked a return ticket from Indore to Mumbai and Mumbai to Indore on 25th Dec-2014 by redbus.in and paid through net banking via PayuMoney. Although money has been debited from my account it seems PayuMoney has not credited it to redbus.in and they have not sent me the ticket. Redbus says transaction has failed and hence the ticket was not confirmed. Transaction details are as under:- INB/[protected]/PAYU.IN/ - Rs. 1785/- So you are requested to resolve the problem as soon as possible. Thanks & regards, (Yogendra Patil) Mob: +91-[protected] +91-[protected]
                                  PayUMoney customer support has been notified about the posted complaint.
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                                    Sabyasachi Manna
                                    from Kolkata, West Bengal
                                    Jan 19, 2015
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                                    recently I made a payment of Rs.190 though PAYUMONEY from my sbi debit card in favour of Merchent name: CHINTAK RAJ for payment of examination fee .this recruitment is conducted by Manigance Export& Import pvt. Ltd. Rs.190 is deducted from my account .PAYMENT ID: 21848054.PLZ REFUND MY AMOUNT IN MY SBI ACCOUNT.
                                    PayUMoney customer support has been notified about the posted complaint.
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                                      GOWTHAM SELVARAJ
                                      from Coimbatore, Tamil Nadu
                                      Jan 19, 2015
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                                      Address: Coimbatore, Tamil Nadu

                                      Dear Sir, I am Gowtham Selvaraj, from coimbatore. On Mon, Jan 12, 2015. I booked a ticket to travel from Chennai to Coimbatore, and payment was done through PAYUMONEY. The transcation was successful, but it failed to generate ticket. Below are the details of the ticket. Merchant Name: www.redbus.in Order Amount: Rs 750.00 Payment ID: 20839218 Merchant Order ID: 36228528 Total amount paid Rs 712.50 Travels Name : Sri Renugambal Travels Name : Mr GOWTHAM S Mobile number used for booking : [protected] Totally 3 tickets were paid, only two tickets were generated successfully and conformed, and One ticket failed to generate, but money transcation for the failed ticket was successfull through PAYUMONEY. So I kindly request you to do the needful, and revert back my lost money due to failure in ticket generation, I have attached the details regarding with this email. Please find the attachment and for further clarification, do call me at my number : [protected] and my alternate no : [protected] Thanks & Regards Gowtham Selvaraj
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                                        vgoyal0
                                        from Bangalore, Karnataka
                                        Jan 18, 2015
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                                        Address: Bangalore, Karnataka

                                        I have made a purchase from bigbasket.comand have chosen to pay the bill via PayUMoney gateway. Entered my Cradit card details and authenticated at bank's end. The transaction succeeded from bank which means PayUMoney got paid by bank but it failed while returning back to merchant (bigbasket.com). I had to do another transaction to complete the payment as merchant confirmed that they haven't received the payment. I have wrote to PayUMoney on the same day but the response from the company is delayed. Now I am starting to worry when will i get my refund.
                                        PayUMoney customer support has been notified about the posted complaint.
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