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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
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PayUMoney reviews & complaints page 181

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Address:Pune, Maharashtra

Amazing service by payumoney (sarcasm) I booked 2 tickets from redbus payed from payumoney then due change in plans I had to cancel those tickets i recieved refund for one 1 ticket and for 2nd still waiting 1st ticket 226 and other one 406 They gave me 218 and they were saying they will refund 376 for 2nd one Over that they are saying I have to contact redbus myself to check the status of my refund WOW!! and after all this they...
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niks5775
from Pune, Maharashtra
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Amount debited for the failure transaction

Address:Pune, Maharashtra, pune 778
Website:www.redbus.com / www.payumoney.com

On 30/09/2015 i was trying to book 2 bus ticket from red bus...for the payment i choose pay u money opition...one payment is clear with the amount 543 Rs. and i got conformation from red bus and you for the transaction (id[protected] then i started for the second ticket payment but unfortunetally transaction failed and my booking was not conformed but amount of 543Rs. is debited from my A/C the transaction id for the failure payment is (id...
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es-satellite
from Indore, Madhya Pradesh
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Its thard class ravice provoider

Address:Bhopal, Madhya Pradesh, 426003

Hello sir payumoney is a verry third class service provider and thard class payumoney Mr. yadav is not a toning itas third class. stupid and third class service provider... so i requst to you please stricly action on payumoney service provider... Mr. Suresh Lokhande ES-SATELLITE (Owner) Bhopal [protected]...
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Dhana Balaji
from Manthani, Telangana
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Refund amount-474

Address:625531
Website:PAYUMONEY

Dear sir/mam, refund from payumoney wallet not credited till date...amount from payumoney wallet been transferred to my savings account on 1/10/2015...sb acct[protected], P.DHANABALAJI, ALLINAGARAM BRANCH...KINDLY HELP ME & DO THE NEEDFULL...MESSAGE FROM PAYUMONEY Dear Customer, Thank you for contacting PayUmoney. As discussed, this is to inform you that your payment id[protected] has already been refunded by us with...
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S
shahzadmalik
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Unsuccessful transaction

Address:110094
Website:pay u money

Dear sir My reaquest is that I pay my MTS postpaid bill by payumoney from my debit card on 1st September but transaction not successful and amount was deducted from my account. So I want to refund my amount.so please refund my amount in account....
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mk_555
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is running bogus cashback offers... Refused to give cashback after transaction

Address:Gurgaon, Haryana
Website:payumoney.com

I made a purchase on Pepperfry.com using PayUmoney wallet on 22-sep-2015 09:25 pm of Rs. 513. There was an offer that 35% (Max=Rs. 150) cashback will be given if payment is made through pepperfry app using payumoney wallet.But no cashback has been given to me till now. When I made complained, the said that you have not completed transaction within offer time period (4 PM to 10PM) while transaction time is 9:25 PM. They are fooling people...
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Somaiahpr
from Mumbai, Maharashtra
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I have a loss 3000rs money

Address:Kodagu, Karnataka
Website:Payu

I'm somaiah on 18/09/2015 me plan to transfer my money to my friend account but some problems in internet I feel bad I went to payu website and registered my complaint after 10min some person called me we are from payu money what may I help you I told to her their was some problem in my money transfer I want to transfer money its urgent he told we are help you I believed because he called from payu side so I have give my card and pin number...
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RajaMohanA
from Coimbatore, Tamil Nadu
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Amount not received to My bank Account

Address:Gurgaon, Haryana
Website:www.payumoney.com

I transfer amount Rs.500 from PayUMoney to my bank account. Today afternoon(01 Oct 2015 12:27 PM). Till now i did not receive amount in my bank account. i send a mail to PayUMoney customer care center, i have only receive acknowledge. but not yet take any action. After 5hrs later i sent a another mail to same customer care email id, till now i did not get any response....
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शाकल्य
from Chandigarh, Chandigarh
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Unauthorised trnsaction from my account

Address:Mohali, Punjab
Website:www.payubiz.in

I got robbed by payUbiz . While booking my show at Bookmyshow.com i used the payU biz method. Without proceeding to the checkout I encountered an unauthorized transaction of around double the cost of the tickets i.e. 575.10 on 2nd septempber 2015 from my ICICI debit card. That i come to know when I was checking my transaction records. I was shocked and made a complain to my ICICI bank, bookmyshow and PayUbiz. I waited fro money back then...
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Address:Gurgaon, Haryana
Website:www.payumoney.com

Hi, I am trying to transfer amount from my payumoney account to my bank account but it is not allowing me to do so because of mobile number verification. I have lost my cellphone while travelling abroad and there is no possibility to re-issue same sim provider and number (as I am staying abroad now). So, I have emailed Payumoney regarding mobile number update or do the email verification to authenticate me and allow me to transfer...
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Jithin Mahesh
from Bengaluru, Karnataka
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Money not refunded to credit card for failed transaction

Address:Gurgaon, Haryana
Website:www.payumoney.com/

Transaction Id[protected] I have tried to book a bus ticket from redbus through payumoney but for some reason the booking got failed at redbus. Rs 875 is deducted frommy credit card for this transaction. Redbus has refunded the money back to payumoney account but payumoney has not yet refunded it to my credit card. While contacting customer care, they are saying there is no option to refund money to credit card. Now I am forced...
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Thupakki Sathish
from Chennai, Tamil Nadu
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Amount Deducted

Address:Gurgaon, Haryana
Website:www.payumoney.com

Hello Sir, As I booking My Cinema Ticket, PayU Money took my amount and My bank balance also deducted today morning at 10.00 am but still i am receive any future ticket details and not return my deducted amount. I try to customer care but not response to me, So Please take and Check this. FRI : Payment Id : 67890009 Payment Date/Time :[protected]:52:15.0 Merchant Order id : MOBAND2/[protected]/1 Thank You...
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A
AkaurJ
from Jind, Haryana
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Non refund of money

Website:payumoney.com

I have made a transaction on 11th september 2015 of Rs.800 as fee to kurukshetra university kurukshetra, haryana against m.ed entrace test application form. The payment id no. 65780796 was received showing that payment is successful n paid to kurukshetra university...but later i received the message from university that fee is not paid. Payumoney they ate not giving any clue where that 800rs. have disappered....
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shubhahegde
from Delhi, Delhi
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Refund the amount

Address:Bangalore, Karnataka

I booked bus seats in May 15, 2015. My bank account is debited with amount of Rs1640/-. Till date, it is not refunded. I enquired in bank, PayUmoney and Redbus also. I'm continuously in contact with bank and PayUmoney. But no good response from them. I have all the e-mail conversation details....
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Address:Chennai, Tamil Nadu

I booked a redbus ticket from Chennai to Velankanni on 26 Aug 15, 05:21 PM via payumoney with payment id 'payment(Id[protected]' of Rs 325.90. But did not receive any mail or response from redbus regarding the same. Please resolve the issue as fast as possible or give my refund. PayUmoney seems to have failed to communicate with redbus. But has taken my money to do the same. Need urgent assistance......
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adityatekriwal
from Patna, Bihar
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Settlement amount not received for over 30 days

Address:Gurgaon, Haryana

I have registered with PayUmoney for receiving fees for online services provided on my website. After registration I made a few transactions to test check the system. It was assured to me that the amounts shall get credited to my account within 2 working days. But it's more than 30 days now and the amount is still not credited. On their dashboard they show the amount as "settlement in progress". I have written to them thrice...
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satya2kus
from Mumbai, Maharashtra
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Money deducted for mobile recharge but recharge not received

Address:Bangalore, Karnataka

I would like to escalate the issue on non rendering of service (mobile recharge) inspite of money being collected. I spoke to Mr.Syed, Ms.Aparna and Mr.Ankit from PAYUMONEY but they refused to help me, they say merchant has told my mobile recharge has happened and they believe merchant more than the customer. I tried to explain how there are other ways and means to check whether merchant is right or me (your customer) but they refused to...
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Nakul Giramkar
from Pune, Maharashtra
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Money Issues

Address:Pune, Maharashtra

I have tried contacting PayUMoney a many times but the reply won’t come. This is the 6th time, I am asking PayUMoney to transfer the money into my bank account. I don’t know what the problem is but I need it to be resolved as soon as possible. If you don't remit my money back, I would launch a case against you. It's about a year now that PayUMoney hasn't transferred the money into my account. I'm Fed up of...
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kayumkhan135
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Double payment

Address:New Delhi, Delhi

Dear sir, I have made double payment to School Of Open Learning of Rs. 3730 each & both are failed but my account has been debited transaction ID's are 62090842 date- 17/0/2015, time 10:32 Pm & 62093920 date 17/08/2015 time 10:57 Pm, because when i made first payment of Rs. 3730 it shows that your payment has failed then i made second payment of same amount but it also show failed & In both cases my account has been debited. So...
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I am Jatin from delhi and I applied for BA(H) English from School of open learning, Delhi university and my barcode is[protected]...on 17th August, 2015 I was paid my fees through internet banking and the fees amount deducted from my account but the SOL web ID shows the fees payment is not still paid...and i have not received my fees receipt as yet......
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