Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gaurav200
from Dwarka, Gujarat
Feb 7, 2022
Report
Copy

Bhartiben Rajubhai Gujjar-runnics

I placed an order at runnics.co.in and I did not get any update or any delivery of my order. This is the information:
Your transaction with BHARTIBEN RAJUBHAI GUJJAR was successful

Transaction ID: 19e68d73289f6f67a15f
Merchant: BHARTIBEN RAJUBHAI GUJJAR
Amount Paid: 549.00
Order Date:[protected]:42:01
Customer Phone Number: [protected]

For any information pertaining to the...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
K
kranthi19
Feb 6, 2022
Mar 26, 2022
This thread was updated on Mar 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have placed an order but I think its a fraud aite..no details of order and update...please return my amount

Dear Kranthi s,

Your transaction with BHARTIBEN RAJUBHAI GUJJAR was successful

Transaction ID: 5fa622e09351939e3775
Merchant: BHARTIBEN RAJUBHAI GUJJAR
Amount Paid: 549.00
Order Date:[protected]:12:13
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please contact BHARTIBEN RAJUBHAI GUJJAR

Thanks and Regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chirag.juneja
from Delhi, Delhi
Feb 6, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Report
Copy

Taj mahal tickets

I had booked 5 tickets for Tajmahal worth 225/- the money got deducted but the tickets were not generated and shown payment failed. I haven't got the refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshit Sikarwar
Feb 5, 2022
Report
Copy

Amount debited but ticket not generated of red fort , Agra.

I have booked tickets for red fort, Agra . On 5th Feb 2022 via Amazon pay wallet 3 times but all 3 times my money deducted but ticket not generated and 4th time i have booked ticket with UPI on paytm app then finally i booked the ticket ..
When will i get the refund of the above 3 times ticket which i have payed . Every time i have booked 2 ticket one of mine and my friend ..

Harshit Sikarwar...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:New Delhi

Our Website is pending . Our client made the payment already now the money is stuck due to website verification. We have also did an trial payment of 10 RS and it came through our account. But when our client made 15000 INR its stuck what the hell is this.
and there is no way to speak to your people.

Where should I go now. This is a very bad services.
I am going to tell all my friends who were in pay u money and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SaleemMalakji
from Udgir, Maharashtra
Feb 5, 2022
Report
Copy

Order not received

Address:Khateeb colony, Malakji manzil, opp to Deccan school

I have booked a cycle worth Rs. 942 before 5 days. After doing successful payment I didn't received any proper information about order, delivery time etc. No information. Please take immediate action or else I will file an official police complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi Sharma 01
Feb 5, 2022
Feb 27, 2022
This thread was updated on Feb 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ignou refund

Address:Jammu

REFUND FROM IGNOU

I got email by payu that my fees has been successfully refunded by IGNOU. But i didn't get my fee in my account yet. What's the Matter, why I didn't get the money yet after the status is showing successfull.
How to track the refund.

Merchant Transaction ID[protected] Bank Reference Number[protected] Timestamp[protected]:01:19.397 Refund Mode Back to Source

I added...
+1 photos
Helpful
9 other people found this review helpful
9 found this helpful
4 Comments
Report
Copy
A
Ashok Saha R
from DELHI, Delhi
Feb 5, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading and SCAM

Address:13, BEGUMPUR KHATOLA,
Website:chairstoreind.myshopify.com

AD given on Facebook to order and no delivery and money is lost...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mugunthansathya
Feb 4, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Report
Copy

Payment not settled yet

My guest paid the amount of Rs.16100/- on 24/01/2022, till today 04/02/2022 the payment is not credited yet.merxhant dashboard is show settlement is processed.raised many tickets but no one is responding.frustated with payumoney service and their customer care.
Kindly sorting out the issue as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Moh Jabir
Feb 4, 2022
Report
Copy

Order at BHARTIBEN RAJUBHAI GUJJAR - Runnics

Website:runnics.co.in

I have placed an order a few days ago till I haven't received any confirmed order email

Also not gotten any update on my order so can you please refund my money back to my account

Hope you understand

Please find the payment details

Transaction ID: d2d6a57c10d7233f8543
Merchant: BHARTIBEN RAJUBHAI GUJJAR
Amount Paid: 2196.00
Order Date:[protected]:56:12br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Dear Sir/Madam,
I paid INR 370 for DishTv recharge of our account number[protected] on 04/01/2022 vide bank reference no.[protected] through HDFC Bank netbanking from my saving bank account number [protected] and the payment was transferred to PAYUMONEY gateway merchant someone Mr. Anil Kumar as the bank says. Actually the payment hasn't been transferred to our Dishtv account till now.
Therefore you are requested to...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sajith Sai
from Hubli, Karnataka
Feb 2, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Report
Copy

Fraudulent Transactions

Address:24/A Kepmaiah Garden Peenya 4TH Phase Near Bmtc 9TH Depot, 2ND Cross Bangalore, Bengaluru, Karnataka 560058

I have made few transactions through PayUMoney towards purchase of products from Sharehash where the transactions are passed to the following companies.
1. SIRALEN TECH SOLUTIONS PRIVATE LIMITED
2. NILEEN INFOTECH PRIVATE LIMITED
3. Crampington technology private limited

All transactions are made from my ICICI Credit card and payment processing was done through PayUMoney.

Sharehash not delivered...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abbas Mansoori
Jan 31, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
Report
Copy

Jacket

Address:Pay u

Not delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Payumoney customer servicO760-2521-992
Jan 29, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
Report
Copy

Payment deducted but I'm don't pay

Address:India

How to pay kase huwa sir mera blance wapas karoo sir
Traction I'd[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Payumony customer care number-7501-020-920 contact us..
Jan 28, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
Report
Copy

Refund so help now supports

Address:Delhi

I have payment to prrefy bhut do not come refund so help now help with....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Payumony customer care number-7501-020-920 contact us..
Jan 28, 2022
Report
Copy

I have payment to purify but do not come refund so help now supports

Address:Delhi

I have payment to prrefy bhut do not come refund so help now supports refund on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Payumony customer care number-7501-020-920 contact us..
Jan 28, 2022
Report
Copy

For payment not credit card payment

Address:Delhi

First of all whenever I see Payu as payment gateway, it gives the confidence that Payu has done prior due diligence about the merchant and does not support any banned or restricted business.
But this is the case where the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HZee Travels
Jan 28, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Report
Copy

Refund from air india express not credited

Dear PayU Team,
I received a refund email from AirIndia Express for the amount of INR 33477.62+ INR 7500.00 + INR 4050.00 + INR 4581.82 ON 18 JAN 2022 AS PER PAY U TRANS. ID [protected] + [protected]+ '[protected] + [protected] (CH) respectively.

From which I received INR 33477.62 and INR 4581.82 on 20th of Jan.

But I did not receive the amount INR 7500.00 + INR 4050.00.

Kindly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
probharat
Jan 28, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Report
Copy

Payment collected by fraud merchant and service not delivered

First of all whenever I see Payu as payment gateway, it gives the confidence that Payu has done prior due diligence about the merchant and does not support any banned or restricted business.
But this is the case where the Payu payment gateway was used collect the payment against two restricted categories the merchant belongs to i.e. Get Rich Businesses and Cryptocurrency mining.
I have all the payment and merchant service...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Payumoney customer servicO760-2521-992
Jan 28, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Report
Copy

I have payment refund created

Address:India

I have payment to prrefy bhut do not come refund so help now supports...
Helpful
15 other people found this review helpful
15 found this helpful
1 Comment
Report
Copy