PayUMoney Complaints & Reviews

I ordered a tshirt from luxurychoice.in and paid the amount online through payu but there was no status of my order even for several weeks so when i looked into the matter the website turned out to be fake and that i was not the first one to be scammed this way many more people have complained about it and i am shocked that no one has done anything about it this website should be banned and people should get back their money. When u order from the website it asks u to make the payment online to the account of NIKULKUMAR RAVATBHAI DER on payu.Please look into the fact that scammers are making accounts on payu and taking money . I would just like for my money to be refunded

Transaction No. [protected] for Rs 598.00 done for VAISHALI has succeeded from payu team

I ordered on 23rd Feb 2022 but have not received the order till date.

My two emails to their customer service email ( [protected]@gmail.com ) is also not replied too till date.

Kindly do the needful to refund my money.

I purchased clothes yesterday but till now I didn't get any tracker to check status, please refund my money with same account, if you are not I will complain the issue in my nearest police station

Transaction No. [protected] for Rs 299.00 done for VAISHALI has succeeded from payu team.
I was mailed but they didn't give me reply.
I want my money back

HI,

Ticket Id: ZK[protected]
merchant id: 6849368

Try to connect to lot of people, they replaying after a week once and looping someone from the email.
1. Dashboard blocked, not able to login
2. no settlement around 39k

Each representative gave a different reason for this delay. They are explaining like my middle name is not there.
someone telling the old server to here while migrating it happens will resolve. and someone telling adhar photo was blurred.

2nd time no body follow up, no email replay, no phone call.
need to create a discussion.
same thing happening since long, I have furstruated.

Need to take serious action on them. and also they have to pay me 3 times extra for giving me so much frustration and time wasting for me.

Money deducted but e ticket not generated at Agra Fort on 22.02.22. Payment made through UPI Ref no.[protected] on 22.02.22 but e ticket not generated and not refunded the amount rs. 140.00. Refund of 140.00 requested.

They are good at advertising being the best gateway in india. But there is no customer service support number. They respond on emails. They do not close the tickets. I have planned my online sales trusting these guys but they have neither verified website nor replying to the tickets. I desperately raised many tickets but they do not bother to respond. Because of them, i had to cancel my online sale plan. Beware of this company and their adverts. They will make you suffer for onboarding.

Sar kuchh din pahle order kiya tha maine jis Karan is 349 per rupaye ped kiya thaaa oh order Abhi Tak nahin aaya hai please check my order and inform me bahut Dena Tak main intezar Kiya jiska mobile number[protected] h please check and inform. Photo se pet kiya tha jiska mobile number[protected] hi please check and provide my order
Thank you

I booked a flight on[protected]. But after booking transaction failed and money got deducted. But till now money is not refunded.

I also mailed easemytrip(site from which I booked the flight) about the same but they say to check with your respective bank.

I ask respective bank about the transaction. But money already transferred from bank to easemytrip successfully so they can't do anything about it and it's the problem from payu.

Now it's been more than 10days and my 16386/- rs is still not refunded by any respective sides.

Sir, I have done an online transaction at 11am for online tickets booking of Taj Mahal of Rs994(447*2) on 15 February the amount was gone but it shows that the transaction failed. Kindly solve my problem as soon as possible.

Didn't receive my order

Dear Rajesh Kumar,

Your transaction with SAMMAR NEPALI was successful

Transaction ID: [protected]
Merchant: SAMMAR NEPALI
Amount Paid: 249.00
Order Date:[protected]:22:42
Customer Phone Number:
Customer Shipping Address: Vill - Benkia P.O - Khatra P.S - Khatra CMCX
Bankura
IN
722140

For any information pertaining to the status of your order, please contact SAMMAR NEPALI

Thanks and Regards,
PayU on behalf of SAMMAR NEPALI

I purchased a ticket for visiting the Taj Mahal using https://asi.payumoney.com/quick/taj
on 16th February 2022.
I used amazon pay wallet for paying 250.32. After successfully making the payment, the website resopnded saying that the transaction is cancelled and the money will be refunded. So far I have not got any refund.

Amazon pay order ID = P[protected]
My mobile number - [protected]

Subhendu

Sir
i have paid payment for online order using payu gateway and very fast i knew about fraud and turant i filled complaint in payu but payu still not processed on it
complaint no./ticket no QF[protected]

I have purchased two items, but didn't received so may you please return back to my money ...
Transaction I'd is -[protected] boat smart watch

Second item transaction I'd is - [protected] boat storm ipod ..please check and return back to my money ..
Mobile number -[protected]

The fraudster posed to me a Staff member of the Bank and therefore it was not easy to identify. The transactions numbers are (i[protected]for INR 90, 000), (ii[protected]for INR 90, 000) and (iii[protected]for INR 40, 000). Will it be possible for you to share the contact details of the person to whom the payment was made based on your KYC records ? I have already lodged a police complaint / FIR with the Tamilnadu Police and they are investigating and taking all steps to apprehend the fraudster. I have also lodged a complaint with the Cybercrime portal (Acknowledgement Number : [protected])., Any additional detail that you can provide about the beneficiary based on your KYC records will greatly help the law enforcement to nab the culprit in the shortest possible time. Please let me know if this is possible- thanks.

AD given in Facebook as the vendor for payment is PAY U which is a fraud as earlier payment made to them has not resulted in delivery of the product

Dear Sir Sub Fraudulent transaction for 2.2 lacs Ref SBI PRIME IRCredit
Card [protected] On Thursday January 27 I got a call from a Mr. Vijay
(Mobile number: +[protected] who claimed to be a staff of State Bank of
India Employee ID SBI 800502 from Nungambakkam branch regarding my
previous request to upgrade my credit card and took my OTP to freeze 3
transactions ( two txn for 90, 000 and one txn for 40, 000). Subsequently I got a
call from SBI credit card helpdesk to advise them that this is a fraudulent
transaction and they have raised a dispute with the merchant Payu Payment
GyftrVi Gurgaon I called Vijay yesterday and asked him to reverse. Vijay is
assuring me that the amount has only been frozen and will be credited back to my
account in a day or two. SBI advised me lodge an FIR with the nearest police
station to investigate and assist in reversal of this fraudulent transaction I have
submitted the complaint to the local police station this morning. They advised me
to log a complain on thi sportal as well Request you assistance to resolve please
Thanks & Regards Navin Vijaykumar Mobile[protected] Email
[protected]@gmail.com

We have paid 249/- through pay you money

Transaction No. [protected] for Rs 249.00 done for PARTH JAMANBHAI MUNGALPARA has succeeded from payu team

This is the message from pay you money but they have scammed us
Please help us

Request ing a reply

I paid Rs 246/- to e- India post thru payU money on 11/02/2022. After payment made, receipt has not generated. Error code came.
Already my bank debited the amount.

I paid Rs.242/- to e-India post on 11/02/2022 thru PAYU. But after successful payment receipt not generated. Screen has shown error. Amount already debited from account already.