Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Ml yogi
from jaipur, Rajasthan
Dec 17, 2021
Report
Copy

Amount

Address:n-217, new atish market, Mansarovar
Website:www.payu.in

My payumoney customer I'd 5886925
My settlement amount 14157 INR hold from last months I have submitted all documents bills and delivery proof but not responding from payu and not respond of tickets last 9 December 21. Please settlement my amounts...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulakhmani
Dec 13, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding a fraud merchant

Dear PayU money team,

A merchant website https://uniioncase.myshopify.com is registered for payment through your platform. They are not delivering any services after getting money from the customer.
I made a payment of Rs 469.64 via Transaction No. [protected] on their website on 8/12/2021. However I have received no response from them since then.
It seems to be a fraud website registered on your platform.br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
snehservices
Dec 13, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Put money on hold. No any settlement

My payu merchant id is 6779700

Put my more then 1 L amount on hold.
So i try to reach customer care but no response to date.
But i got one reply "your account on hold".
Why i am wait for these days it's our hard earn money and also paying all gst and things. Why you refusing to deposit our money to the bank account.

I request your team please deposit our money.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vindhyasree
from Guntur, Andhra Pradesh
Dec 13, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
Report
Copy

Money deducted but goods not received

Website:silverstore. in

No response from merchant.
Transaction id. [protected]
Amt Rs. 299
Date 29 srpt 2021
Merchant name. Silverstore...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
U
Umme aiman
from Bhiwandi, Maharashtra
Dec 13, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I done my payment through payu money and got cheated by payu money user

Address:Kalyan road bhiwandi shashtri nagar star nursing home hospital 1 nursing home hospital 1st floor, Opp power house star nursing home hospital 1st floor

19/11/2021 i place order at instagram advertisement stalkcases and payment done by pay u money to muneshbhai pravinbhai bhaliya and after 25 days they didn’t give me update related my product they doing online fraud with me at below I attached all my copy of payment kindly help me out...
+3 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
Nagendra51
Dec 12, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debit but not credit to the merchant (Xiaomi)

Bajaj Emi card no: 203040XXXXXX5618
loan no(BAJAJ): 6L8ECFHR375333

I am facing issue related with a transaction done online on mi store dated 8th dec 2021.

The loan amount is 64999. The order is auto closed due to payment timeout but the amount deducted from my bajaj emi card and loan account got generated (6L8ECFHR375333). EMI will be going to start soon. Please help me.

Please look into...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
Mayank0013
Dec 11, 2021
Mar 31, 2022
This thread was updated on Mar 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased a jacket but didn't get any response.. Please help!!

Transaction No. [protected] for Rs 229.00 done for HADIYA DHARMESH MADHUBHAI has succeeded from payu team...
+1 photos
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
I am doing transaction using payUmoney and I transfer my money to payU but my transaction showed failed and money is deducted from my bank account so I want my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aliya Farah
Dec 10, 2021
Dec 12, 2021
This thread was updated on Dec 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payu payments private ltd

Address:H.no2 west ramdass bhatta bistupur jamshedpur jharkhand

Deducted my money but noproducts deliver...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anup2072
from Delhi, Delhi
Dec 9, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PayUmoney ASI ticket not generated after payment A

I have tried to book 2 online tickets for Hampi monuments from the QR code available in the monument.
I opened the website and made payment of Rs. 70 using my upi id.
I approved the payment from Amazon.in app.
Amount is deducted from the bank account but tickets were not generated and payment page showed that payment was successful.
I request you to pls look into the matter and refund my amount.
Payment...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
L
ludhia kavuri
Dec 8, 2021
Report
Copy

Payment transaction done for Rs 2485

Address:[email protected]

Your transaction with VINOD PRAGJIBHAI GOPANI was successful

Transaction ID: 3f7ee5a04c27f907e17b
Merchant Website:
Amount Paid: 2485.00
Order Date:[protected]:39:20
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please visit

Thanks and Regards,
PayU on behalf of VINOD PRAGJIBHAI GOPANI

Did not...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
ludhia kavuri
Dec 8, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment transaction done for Rs 13000 & 2485

Address:[email protected]

First complaint
Your transaction with VINOD PRAGJIBHAI GOPANI was successful

Transaction ID: 3f7ee5a04c27f907e17b
Merchant Website:
Amount Paid: 2485.00
Order Date:[protected]:39:20
Customer Phone Number: [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Håsëëß SHåikh
Dec 8, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received my money deducted

I ordered jacket 30 Nov but order not received till time my money deducted please help me urgently...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Rapolu
Dec 7, 2021
Report
Copy

Stop payment

Address:H.No.25-13/8/3, Besides Kousalya Residency

Due to oversight I made payment of Rs.20499 to Salebaazar.com. please stop the same immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Rapolu
Dec 7, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
Report
Copy

Stop my last transaction

Address:Hyderabad

Due to oversight I made payment of Rs.20499/- using my axis bank credit card. Please stop the payment and refund d the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kasiviswanadh polisetti
Dec 7, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from account but not reached merchant

We have paid 1500 for challan on https://cfms.ap.gov.in/ website through PAYU money upi payment mode. Payment has been failed at gateway and challan has failed. We have received that transaction got success later 10 mins. But challani status was still failed. PAYU money is asking to reach out to ap gov but not providing any contact details. I have raised a complaint on PAYU money site but there is no response.
Reference id: (KF[protected])br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praghan surya
Dec 6, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scammers using payu payment gateway

The website www.pubgbazar.com is using payu payment gateway to scam people out of money. Once the payment is done the scammers do not deliver digital products. We mailed multiple times to payu about this activity and still no action has been taken .
Did payu money verify the authenticity of the website before providing payment services ?
If payu continues to support scammer the end user has to boycott paying via payu money....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sandeepparihar
from New Delhi, Delhi
Dec 5, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud merchant being registered

Dear PayU money team,

A merchant website https://nutsbazzar.myshopify.com/ is registered for payment through your platform. They are not delivering any services after getting money from the customer. Their portal goes unreachable after receiving the payment. This is a complete fraud. Please look in to this....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Dec 5, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
Report
Copy

Order status not received

Transaction No. [protected] for Rs 499.00 and 199.00 done for FASHION STREET and HADIYA DHARMESH MADHUBHAI has succeeded from payu team

He took my money and didn't gave any info about the product. Please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Indrajit100
from Nagpur, Maharashtra
Dec 4, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction with Fraud website

Address:Nagpur
Website:iesworld.myshopify.com

Transaction for Rs 348.00 done for ADITYA JESINGBHAI BAKERYWALA on 26.11.2021 through iesworld.myshopify.com website has succeeded from payu team.
Above was not a real website please refund my money

Done with fraud...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy