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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 28

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D
Divit Arora
Jan 15, 2022
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Money deducted but no update of order

I have order from "info.woolens "and mode of payment was payumoney. I have only received transaction id but further no details about my oder. My order was placed to "yogendra singh" . Please refund my money back. The transaction id was [protected]. Please see to it and refund my money if it's fraud or what. Otherwise......
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R
Rohit_kumar_77
Jan 11, 2022
Jan 13, 2022
This thread was updated on Jan 13, 2022
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PayuMoney Debited 5000 from my SBI account

Hello

From my SBI account, Rs 5000 was deducted on one Payu Payments limited Gurgaon. We received a call from a person impersonating an employee of SBI and minutes after that following fraud transaction were initiated :-

Amount Rs 5000 by debit card-OTHPG
[protected]Payu Payments
Pvt ltd Gurgaon

Please go ahead and track this transaction and initiate my refund. Point of query this...
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A
ashranjan1
from Delhi, Delhi
Jan 10, 2022
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Service not provided

Hi,
I want to raise a complaint for an order which I had placed on 28th Dec to merchant Shopdarsh.

It was an online purchase for which payment was done through Payu. I have still not received my order and The link is not working anymore. I tried writing a mail to the merchant but there was no response on the e mail either.
This looks like a fraudulent transaction.

Transaction ID: [protected]br...
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A
Adarsh Ingale
Jan 10, 2022
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Product ordered but not received

I ordered a shirt. Payment was done. But i haven't received my product. Please refund as soon as possible....
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P
Pradip Hankare
Jan 8, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Product was not deliver but amount deducted

Address:Vijaynagar, zurewadi road, kavathe mahankal dist-sangli

Dear sir,
I was order Bluetooth headphone rs 599. Via InstaDeliver and my order number is 1936 with name pradip hankare. But still date product not received and track status of InstaDeliver is not available...I have lot of trouble...pls help me to either my product want me or my deducted money via payumoney gateway is refund...not any contact person to resolve my problem of InstaDeliver......
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P
Jan 8, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Hold my amount in payu

Address:Subhasnagar, maynaguri, Maynaguri, jalpaiguri

I am made a transaction ([protected])
In 30/11/21 and till now my amount hold. I am send many mail and chat support today is 39 days over. Pay u not giving any response. 13/12/21 some one ask me to give invoice via pay u mail id. The mail id is [protected]@payumoney.com
I am send it after that i will send many mail in this mail id but no one can not reply my mail. What can i do for settle the amount. I Don't know. All are ignoring...
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V
Vikash jii
Jan 7, 2022
Jan 13, 2022
This thread was updated on Jan 13, 2022
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I have not get my shipment number till date

Address:House no 135, Bhojpur colony Chas near Chinmaya mission

Dear Vikash,

Your transaction with MAHESHKUMAR VALLABHBHAI HADIYA was successful

Transaction ID: [protected]
Merchant: MAHESHKUMAR VALLABHBHAI HADIYA
Amount Paid: 238.00
Order Date:[protected]:22:36

For any information pertaining to the status of your order, please contact MAHESHKUMAR VALLABHBHAI HADIYA

Thanks and Regards,
PayU on behalf of MAHESHKUMAR...
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K
Kaavyaa
from Chennai, Tamil Nadu
Jan 6, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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I'm complaining about fake website

Address:1/720 1st street venkateswara nagar seevaram Thoraipakkam

I've ordered some clothes in this website but it turns out to be scam. I got this from Instagram. I would like to file a complaint and recover my money. I haven't received any information regarding tracking the order

I only mail I received after transaction
Dear kavyaa,

Your transaction with MAYUR MADHUBHAI MOR was successful

Transaction ID: [protected]
Merchant: MAYUR MADHUBHAI...
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V
Vipul Punamiya
Jan 6, 2022
Feb 26, 2022
This thread was updated on Feb 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Fraud Transaction.

Address:Flat No 1701 Marshal, Srishti 17th Floor CTS No, 201 Atmaram Bhoir Marg

Your transaction with TARUNABEN JITUBHAI KATARIYA was successful

Transaction ID: [protected]
Merchant Website:
Amount Paid: 349.00
Order Date:[protected]:49:51
Customer Phone Number: [protected]
Customer Shipping Address: Marshal Srishti Off Gaon Devipada Road Sadan wadi Bhandup West CMCX
Mumbai
IN
400078...
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K
karunya somandepalli
Jan 5, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clara Cloth store

Address:22, Street-5, Near - D-Mart, Hanamkonda, Wrangal, Telangana -506001

Hi,

I had recently done a payment via PayU to a website Clara Cloth. And it is a fraud website. I didn't receive any confirmation order or delivery update.
Please find the below email from PayUMoney:

On Wed, Jan 5, 2022, 11:20 AM [protected]@payu.in wrote:
Dear Karunya,

Your transaction with MAYUR MADHUBHAI MOR was successful

Transaction ID: [protected]br...
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S
sonali bannatwala
Jan 3, 2022
Jan 4, 2022
This thread was updated on Jan 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recently done transaction was fraud

I recently transacted on a website via facebook but the website seems to be fraud as I didnt get any confirmation on my order..

I only received below message.. I want to cancel or revert this transaction

Transaction No. [protected] for Rs 418.00 done for MAYUR MADHUBHAI MOR has succeeded from payu team...
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K
kumarkishore
from Ghaziabad, Uttar Pradesh
Jan 1, 2022
Jan 3, 2022
This thread was updated on Jan 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding dry fruits

Dear Sir,

This is to inform u that I have two transcations regarding dry fruits but not received till date. My transcation is [protected] for Rs.299 done for SAGAR SHANTIBHAI DAVE FROM PAYUTEAM and another transcations is [protected] Rs.289 done for RAVIKUMAR KANTILAL KUKADIYA FRO PAYUTEM.Kindly look the matter and credit my money.

thanks
Kishore Jha...
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M
Mujibu
Dec 30, 2021
Nov 24, 2022
This thread was updated on Nov 24, 2022
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ASI ticket not generated but amount deducted and not refunded

I have tried to book 5 online tickets for Taj mahal entry, Agra from the QR code available at the gate of monument. I pay it through the paytm app.

Ironically the amount was deducted but the tickets were not generated.

I request you to please look into the matter and refund the amount ASAP.

Transaction date and time was; 28 Dec 2021, 12:02pm
UPI Ref No.[protected]

Money...
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M
Ml yogi
from jaipur, Rajasthan
Dec 29, 2021
Dec 30, 2021
This thread was updated on Dec 30, 2021
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Amount hold

My s
amount 14500 not settlement in my bank from last 3 months when I have attached all documents...
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S
Sreejan Mukherjee
Dec 29, 2021
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Not getting my product

I paid through payumoney..but did not get it after waiting for a long time and can't track it....
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M
Mujibu
Dec 29, 2021
Jan 22, 2022
This thread was updated on Jan 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but tickets were not generated

I paid ₹ 1225 for asi taj mahal entry tickets but ticket were not generated.
Date of booking 28/12/2021
Upi reference id[protected]
Do refund the amount asap....
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A
Amal27
Dec 29, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
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No status of the order

I have made an order from the website fasionoverload.com but there is no confirmation from the website or any link to track the order after 2 days. I have been paid the money through payumoney. There is no way to contact them as well.
Attaching a copy of the email:
Dear Amal Satheesan,

Your transaction with YOGESHBHAI BHUPATBHAI MAKWANA was successful

Transaction ID: 44bca6de941dafff9c6f
Merchant...
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2
2243874652
from Bhiwani, Haryana
Dec 28, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire diamond no receive

Address:113bhiwni harayan

I can't recive diamond in free fire ineed refund...
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P
Pankhu410
Dec 28, 2021
Jan 7, 2022
This thread was updated on Jan 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uniioncase mobile cases Fraud..

Hello..

I had placed an order with Uniioncase website on 1st of Dec.. but till today have not received any confirmation message, nor any updates.. The payment amount has also been deducted from my account.. I have also raised a ticket with PayU on their website.. it is 15 days now and no updates have deen sent on that too..
I have a screen shot of the order placed..
Please do something...

Regardsbr...
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S
sonaliwadhwa
Dec 28, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
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PayUMoney is not releasing our funds

PayUMoney was our payment gateway on our e-commerce store and they stopped releasing funds from September 24, 2020 and we still have not received those funds.

We have raised tickets regarding the issue on their website THRICE and all those tickets are "In Progress" and no one cares to respond to our queries. Every time we raise a ticket, they ask for Proof of Delivery for certain orders and we repeatedly provide them with the...
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