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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 32

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Y
Yasir99
from Sitapur, Uttar Pradesh
Nov 22, 2021
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Travel ticket Qutub minar

Address:Delhi

My transaction ID is successfull but not ticket generated for qutub minar ticket
So my money is not refund my account
Payment for dhani card payment.So
Please help me.....
+1 videos
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N
Neeta Jaiswal
from Ludhiana, Punjab
Nov 21, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Txn ID - 29215339282647

Address:E-48, 4th FLOOR, ROSEWOOD CITY, SECTOR 50, BLOCK E

Dear Team, As a customer, I purchased a piece of jewelry from a website that disappears from the web now. Gateway was provided by you to that website.
Txn ID is [protected] for 399/-. Now I didn't receive my order please tell me the details of the website and owner name by searching the txn id. SO that i can file FIR against that. Hope you will understand the seriousness of the matter....
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K
Kunal061272
from bathinda, Punjab
Nov 19, 2021
Nov 20, 2021
This thread was updated on Nov 20, 2021
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No response Payment gateway

Payu have taken all the documents and now they stopped attending the calls and not responding to mails.
Highly unprofessional approach for such a big company.
Collected all documents and now stopped responding. How can anyone relay on such company....
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U
Utkarsh22
Nov 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction was successful but the money got deducted and it's not showing.

Transaction ID:[protected] paid via payumoney
Amount: Rs. 175
Status is shown successful in bank page but the money is not received, but the amount got deducted. Kindly refund it....
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B
Bindu 82
from NEW DELHI, Delhi
Nov 17, 2021
Nov 18, 2021
This thread was updated on Nov 18, 2021
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Product not delivered/Refund nor made

Complaint raised with ticket no.Q[protected] closed without any resolution.
Please provide contact details of merchant NAVNIT RAVJI BHAI NAKRANI.TRANSACTION NO.[protected] made on 30.9.21 Rs.269.00 for rechargeable car vacuum cleaner.There are numerous complaints against this merchant.You can check Google by putting name of this merchant on Google. You are cooperating with this fraud merchant by not revealing his contact information....
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C
Chitrang Modi
Nov 17, 2021
Nov 20, 2021
This thread was updated on Nov 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not Credited to Payee

Address:GURGAON

I had done transaction using citi bank credit card, but Payment not Credited by Payee. I tried their help chatbot but it is not showing correct reply.
When i contact citi bank they says they have only these details and not more.
I have transaction number with me from citi bank.
Bank confirm that transaction has been debited against m/s. PAYU PA PAY U PAYMENT GURGAON IN ON Augst 26th 2021. with approval code 142060 and...
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R
Rajeev98
from New Delhi, Delhi
Nov 16, 2021
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Fraud payment integrator

Address:Delhi

He has allowed fraud merchant to do their business of fraud with share basis....
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A
Akshay dewana
from Meghnagar, Madhya Pradesh
Nov 15, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online game cheating

I have purchased some services from an app and I have been cheated, I was not given the services assured by the app.

I want to request for refund of some upi transaction....
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H
Hasnain.ullah123
from Jaipur, Rajasthan
Nov 15, 2021
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Not refunding money to customer

Website:Payu.in

It has been 2 months since the money arrived in my Payu account but these Payu team are neither transferring the money to my bank account nor returning it to the customer.If they don't find a solution soon then I will sue them in consumer court....
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S
Shivam8853
from Kanpur, Uttar Pradesh
Nov 14, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
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Number plate of vehicle

Transaction ID: 9879365
Merchant Website:
Amount Paid: 475.00
Order Date:[protected]:07:43
My money has been debited but I have not received the number plate and i am not able to track it even....
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S
Saksham production
Nov 14, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
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Tickets no generated but amoundeucted

मैंने स्मारक में उपलब्ध क्यूआर कोड से अकबर के मकबरे, आगरा के लिए 2 ऑनलाइन टिकट बुक करने का प्रयास किया है।
मैंने वेबसाइट खोली और रुपये का भुगतान किया। 40 my upi id का उपयोग कर रहा...
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C
Chugh Manish
from Faridabad, Haryana
Nov 14, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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I was place order but my parcel not received I don't know where is

Address:A-6, Nehru ground Faridabad Rg stone hospital

Transaction ID T2110101742514105523467
Collect I'd C2110101742213280114859...
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L
Lukman Zaz
Nov 13, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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Request a refund

I place an order on a dummy ticket. then I cancel my order and ask about a refund they say wait 4-5 days amount will come back to the account.it's been 20 days since I canceled my order but did not receive a refund. I asked about my refund that says already send a refund. then I asked for a transaction-id for my refund and this is a transaction id [protected].
please track and provide information about the transaction....
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C
Craftribal
from Delhi, Delhi
Nov 13, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount on hold

We have a merchant account on payumoney by the name of craftribal
Merchant Id- 7302500
Hi Team,
Our payment is on hold from last 2 months and we are unable to raise a ticket or to get in touch with you. There is neither customer care number nor any mail to raise a complaint and even the chat bot box doesn’t work properly. It keeps repeating messages and nothing gets resolved. Please look into the matter and help us...
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D
Drifters Breweries
Nov 12, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement put on hold without firm reason

My Settlement is put on hold from 21/10/2021 by Pauy money of amount more than 28000. All money has been earned by selling rightful product and all payments taken via Link of Payu.
We have provided all required documents asked by Payu, all invoices regarding sales and also provided food license.
Resolution was to be done by 27/10/2021 but still it has not been completed.
Even for last 10 days I am not getting any response...
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S
Sudarshan Ry
Nov 12, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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i need my transaction details for my payment

I Had Recently done a Transaction payment of RS 1518.82 on 19th September, 2021.Now i need a transaction details for that transction which i need to submit at my college for some paper work and i have nothing about it.Please Help me without uts Tranction Id they wont let me have my documents....
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N
niharika daivam
Nov 12, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but no order received nor refund

Address:I found this on Instagram

I placed order from carlaclub for clothes on[protected]. I haven't recieved my order or any single text except money debiting from my account for placing order. I would like to atleast get refund of my money ₹1190.Transaction num:[protected]...
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K
KaleshJ
Nov 12, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement on Hold and No Response for Email

I have created a merchant account with PayU. (Merchant ID: 8322999). At the time of account setup i have filled all the required details regarding my business and website and payU have activated my account after detail verification.

But after i have integrated the payment gateway and started to receiving payment from my customers PayU put a hold on my settlement with a amount of almost Rs 75000 . PayU asked me to verify my...
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M
MeenakshiRavichandran
Nov 12, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Need transaction details

Can I complete transaction detail of this transaction I'd - [protected]

I paid for merchant TVS credit service Ltd. They are saying that my payment still not detected. I need complete transaction details like who is the merchant name etc...
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V
Varun's
from Kanpur, Uttar Pradesh
Nov 11, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted from 900/=rupees on my account but not received

We have a send money 900/= and the amount 900/= deducted is our account but reciver bank account not received amount.

Comming message is Your stellmement is on hold.??????

we hope that you have surely solved my problem.

Regards
Deepak Kumar Singh
Mobile= [protected]...
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