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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
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PayUMoney reviews & complaints page 33

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V
Varun's
from Kanpur, Uttar Pradesh
Nov 11, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted from 900/=rupees on my account but not received

We have a send money 900/= and the amount 900/= deducted is our account but reciver bank account not received amount.

Comming message is Your stellmement is on hold.??????

we hope that you have surely solved my problem.

Regards
Deepak Kumar Singh
Mobile= [protected]...
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M
Manish1998@
from Jhunjhunu, Rajasthan
Nov 11, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Diamond not received

Website:Freefiredimond

I am top up 400₹ freefiredimond website but not received dimonds and payment Sussfuly send please give my money...
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P
Parulmistry1503
from THANE, Maharashtra
Nov 9, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement on hold for more than a week

Address:New Ayre Road, 8/902 Balaji Garden, 421201

On 2/11/2021 i received Rs 7, 788 money through the payu payment gateway. But they put these amounts on hold. Even after a week my money is not credited in my bank.
Transaction ID:[protected]screenshot attached)...
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B
BS Tech
from Trivandrum, Kerala
Nov 9, 2021
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Settlement is not processing

Address:PayU Payments Private Limited, 9th Floor, Bestech Business Tower, Sohna Road, Sector 48, Gurugram - 122004, Haryana, India

One of customer paid an amount of Rs.15, 000/- via payumoney payment link. But the payment is not yet credited to our bank account till date[protected], Showing settlement in process in payumoney dashboard. We had enquired this fact via support ticket, but they are not answering properly. They are even refunding the amount to customer. Holding the amount in their bank account.

When we check their website, they are not maintaing...
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J
Jeeshan Tahir
Nov 9, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about payment not received.

Address:Kashipur, U.S.Nagar, Uttarakhand
Website:ddausn.org.in

I had paid 215/- on 22 Oct 2021 which has been deducted from my account but it has not been credited to the transferred account.
Statement attached.
OrderId: 012982
Transaction Id: [protected]...
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H
HarpreetSingh20
from Sirhind-Fategarh, Punjab
Nov 8, 2021
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Payment via PayUMoney on passportsindiasevas.co.in - Refund

I have applied for 2 passport renewals via passportsindiasevas.co.in for which payment is done via PayUMoney gateway. I have paid Rs 2995 for each renewal, so a total of Rs 5990. Below are the transaction id's which are generated for same.

1st Transaction Details:

Merchant Reference Number: PSKServicesIndia[protected]
Transaction Reference Number: [protected]
transaction Date:[protected]
br...
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M
Mansoor smart
from Nellore, Andhra Pradesh
Nov 7, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buy a jacket pay the money, until no response from shop's mark courier office. the amount is payed to payu payments Pvt Ltd.

Address:Buchireddypalem

Buy a jacket pay the money, until no response from shop's mark courier office. the amount is payed to payu payments Pvt Ltd. What can I do now. Going to give Complaint to police station on websites of Shop's mark and payu payments Pvt Ltd. 🙏 What a website never see......
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@eka@1234
from New Delhi, Delhi
Nov 7, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
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Goods not traceable and amount deducted in my account

Order booked but not trace traceable and amount deducte in my account...
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A
anil gupta52
from Delhi, Delhi
Nov 5, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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Fraud merchant

I made Rs 399.00 purchase on 29th Oct at your site and got order confirmation vide [protected]. There is no response from merchant. No contact details of merchant
I have raised a ticket X[protected] against which also not heard anything.
Can not find any e mail I d or contact number of PAYU to contact. Is this all fake business? Never ever had this issue with any of payment gateway.
Pl revert
Anil gupta
[protected]...
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1337sa
Nov 5, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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International Transaction

Address:Legal Department PayU Payments Private Limited, 9th Floor, Bestech Business Tower, Sector 48, Sohna Road, Gurgaon 122001, Haryana

Hey, my complaint is all about " INTERNATIONAL TRANSACTION".
A month ago when I was carrying out a transaction with my card on payu it showed me an error something like " BANK WAS UNABLE TO AUTHENTICATE".
Till the date, it's the same I am unable to transact

please PayU India provide me with the suitable reason why I am getting that error...
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S
Shoaib khan@
from Allahabad, Uttar Pradesh
Nov 4, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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Refund not received yet it has been 9 working days

My transaction was failed on 21/10/2021 but the amount of 1999 was deducted from my account and yet I have not recieved refund....
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H
Him Lika
Nov 3, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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Contact Service Number -9064-786-587 Refund Amount India..

Address:Delhi

I bought uc for my bgmi account but uc didn't reflect and money got deducted, please refund the money......
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S
shri2urs
from Mumbai, Maharashtra
Nov 3, 2021
Nov 21, 2021
This thread was updated on Nov 21, 2021
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Refund not settled

Customer transfer the amount through using payu money but the amount got not settle till date to my account and when query raise no one is bother to reply or resolve this

these people are looting people money with such things

settlement id 20210925
total amount 11900...
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S
Soorya raj
Nov 3, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Settlement is on hold for 3 weeks

I tried contacting the support team several times. But no response from them yet! My registered email is [protected]@gmail.com
I even tried contacting the team via twitter! But they are still using the same templates. Please settle my funds asap!...
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A
Aditya Manoharan
Nov 2, 2021
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Refund policy

Website:MTC games

I bought uc for my bgmi account but uc didn't reflect and money got deducted, please refund the money...
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Y
Yuvika Singh
from Jhansi, Uttar Pradesh
Nov 2, 2021
Nov 2, 2021
This thread was updated on Nov 2, 2021
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Request for refund of my 493

On date 1 November 2020 I made a payment of 493 to the online merchant dreammakeup.in by PayUMoney . The transaction was marked Sucessful and I received notification regarding sucessful transaction by PayUMoney organization and money was deducted from my account but the merchant site reflected pending transaction and after some time it was showing transaction failed but money was already deducted from the account . So i kindly request PayUMoney...
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P
Prashant_724
from Pilibhit, Uttar Pradesh
Nov 1, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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No Details regarding Crediting of Amount

Address:Mumbai, Maharashtra

This is regarding the payment which I did on 25th August, 2019. It was college based fees payment of Rs. 33000. The reason I am being so late because at the time of getting degree, I came to know that the amount has not been credited in the account it was suppose to go. So for transaction I used new banking of SBI. The PayU money was a gateway and receiver would have been Central bank of India. I have been hustling for last 5 months from...
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N
naga sirish babu Rayapalli
Nov 1, 2021
Nov 2, 2021
This thread was updated on Nov 2, 2021
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Money deducted but not reflecting on site.

I have made a payment to RTA regarding TAX threw payumoney upi gateway, Rs.6040 absolutely, amount deducted from my account but it was showing unpaid status and it was almost 5 days no refund or not even any information regarding payment....
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S
Shase
Nov 1, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun direct not recharged

Today I recharge my sun direct DTH for 269 rupees by payu. My money debited from my account and still not recharged my sun direct DTH....
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P
PrasoonTmamba
from Kanpur, Uttar Pradesh
Oct 30, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Tajmahal ticket booking, amount deducted but ticket not generated

I tried to book 4 adults tickets for Tajmahal entry today 30/OCT/2021, but due to some reason money deducted from my account and ticket was not generated.

Transaction I’d: T2110301131079043657780
Order I’d: [protected]...
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