PayUMoney Complaints & Reviews

On 7th while surfing the internet I got an attack on my machines stating that my machine is locked for further use and if I don't pay the money, a case will be lodged against me. I had to pay Rs: 28000/- and Rs: 29000/- that moment. later I realized that I got scammed.

I reached out to the bank to block my credit card immediately and got to know the below information from the bank.

1. The transaction is still not settled and the merchant has not yet claimed the money from Payu.
2. The transaction references they provided are as below:
a. Rs. 28000/- ---MPLIXJ[protected]
b. Rs. 29000/- ---MPLEKU9WZ[protected]
3. First 6 and last 4 digits of your card: 524480 and 3001
4. No email Id or Phone number was asked in the portal.

Attaching the screenshots of the transaction with date.

DSK Legal, On behalf of our client "EAGLEWAY MARKETING PRIVATE LIMITED" Whom have them their company registered office at - Plot No. 50 and 65, U/G/F Block- B, Gali Number 7, near METRO West, Sewak Park, Uttam Nagar, Delhi, 110059.

Our client hold their company account with PayU Payments Private Limited to avail Online payment services for their business with registered mail id - [protected]@gmail.com and Merchant ID : 8183523. But your company hold our client money on dated 23 sept, 2021 and don't settle the same in their account. Therefore, As per section 420 of IPC it's a Breach of Agreement and trust. You have been served with the lawsuit very soon with case number and other details mentioned on it also you have to be present on dated 11 Oct, 2021 to Honorable Delhi High Court for hearing of trial 1 session on given address Shershah Road, Justice SB Marg, New Delhi, Delhi 110503. If our client problem doesn't get resolved within the given time limit you have to face legal consequences for the same.

Hello Ashraf Choudhary here,

I am a Developer of Vashi Times "New Bombay Publications Private Limited".

We have a online Enewspaper Service on our official website https://vashitmes.net

We used payumoney as payment gateway from last 3 years.

Unfortunately payments settlements are stopped from payumoney from last few months.

We got the reason as to prove us our service by sending invoices and proof of delivery courier receipt.

Are you development team or support team crazy, we use digital product service and we were kept on hold due to courier delivery receipt.

How can we get this useless things after 3 years.

I tried to reach or upload the invoice document which our customers get from our mail. But the payumoney dashboard and help dashboard is not working at all to reach your support.

No tickets create options in available to solve my problem.
frustrating thing, not able to contact from help chat website, live chat & tried to mail them their mail ids is not working at all.
i tried both mail id, [protected]@payumoney.com & [protected]@payumoney.com

My following details:
Merchant I'd : 6195436
Registered email : [protected]@vashitimes.net

To Contact development team number : [protected]

Please it's a request to solve on priority.

Thanks
Ashraf Choudhary

I paid for tickets my sbi account for taj mahal but payment failed and my money has not been refunded

Lost money in My mobile number[protected]

Iam not get diamonds in free fire plz refund my money

I had paid for vaccume cleaner but no transport details . Kindly send me my materials

Transaction no.[protected] for Rs.799.00 done for payu team on 24/07/2021, but order can't placed.please refund my amount of Rs.799 otherwise complete/place the order.

Hi
My transaction I'd is 8962788.its a fraud that happened to me nd payu is their transaction party. So please recover my money back to me ASAP.

I have tried to book 4 online tickets for Tajmahal, Agra from the QR code available in the monument on dated 03.10.2021
I opened the website (https://asi.payumoney.com/) and made payment of Rs. 980 using my HDFC Debit Card

Amount is deducted from the bank account but tickets were not generated and payment page showed that payment failed.

I request you to pls look into the matter and refund my amount.

Transaction date and time is- 03/10/2021 01:44 PM

Bank Ref. No.:[protected]

My deposit balance 24betting my account debit Rs but not deposit balance receive please chek my credit balance transition I'd 3059836=2200rs transaction ID 3028373= 2500rs

I had placed an order and made the payment using PayU of 19998 Rs on 19th May 2021, the seller cancelled the order and initiated a return of amount in June 2021. PayU has admitted that it has the amount that has to be returned to my account but is not doing it . It has a consumer helpline chat and it is automated reply. It says the payment refund failed so it has initiated the refund again. It has been 3 months and they do not mention why it has failed and if they need a account number where amount can be transferred. Please help.

Transaction Id [protected]
Bank Reference Number 6331066129566443806109
PayU Transaction ID 8856277

Sir, I have booked the the 3 ticket of tajmahal on 19 sep 21 timing 1055 am, amount 135 deducted from my Paytm upi but not booked..so please refund my amount back in my account.my paytm no PYU[protected] & MY PAYTM MOB NO is [protected].

I did UPI payment through Google Pay to payu on 18/9/21amount 9027 to pay school fees but the amount has not reached the school please look into the matter

My free Fire I'd is [protected], and payment date :[protected], Rs-400/-
Transaction id-[protected],
Transaction successful but diamond not received.
Please help me as soon as possible.
Thanking you,

Purchased Preeti Steel Mixer by paying 4500 but product not delivered they have looted through payumoney

I have ordered an bicyle on this site https://hazel-in.myshopify.com/products/48v-lithium-electric-bike-mountain-foldi...⇄

But now the site is down and merchant is not replying to emails and calls. And when tried contacting payu money their reply was “n” . I want refund for my money rs.3499

I have registered a complaint on PayU regarding a fraud merchant posing as an ecommerce website and accpeting payments without any inventory.

the complaint was closed without any information/resolution after 10 days.

On 26th September, a payment was initiated by me to Order an item (Rs. 588.82 with UPI reference ID[protected]. The money got debited form my account, but there is no update / confirmation from the seller with regard to the delivery of the product. Would like to either get my money back / the contact details of the payumoney.[protected]@indus, upi id. Hopeful that it will be resolved.