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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 82

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K
Kjoginder
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two times online transactions without my knowledge

My name is joginder kaur. The payment of 35000 and 7999 has been made online transaction from my debit card without my knowledge. Both dates are same 25/9/2020. Please help me in this online transaction and what has been purchased from this online payment.Your A/c 589880 is debited with Rs 35000.00 on[protected]:57:25 at PUR/PAYU MONEY/GURGAON.Avbl Bal is Rs 3438.95.Call [protected] for dispute
Your A/c 589880 is debited with Rs...
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S
Sachinkhera
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged me money and did not give services

Address:5th Floor, Pearl Tower, Plot No. 51,Institutional Area, Sector-32,Gurgaon-122001
Website:payu.in

PayUMoney was charged me money of rupees INR 30000/- for providing international gateway name PayUbiz. At first they seems like very friendly and helpful and responsive until we didnt make payment. After charged me payment, they stop responding and deny from his words and change his policies as well.

Order Placed : Under company name TravelOpack
Sales Person : Mr Sahil Anand
Contactable person on mail : Ms Kanika...
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Address:Langate hamdwara kashmir

Hii payumoney
While submitting my admission fee to university of kashmir (jammu and Kashmir, india) payumoney showed "payment aborted" and i tried again from the same step on a single admission form, and then again second time payumoney showed "payment aborted" and third time same without a single notification from bank or university that we received your fee. But then i thought i would try tomorrow, but after a half an hour i got...
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N
Nagendra Kumar Kumard
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not success

Address:Delhi

Google adwords india customer service toll free-:0838998=o5626xxxcallme 28 september 7am 558 रूपए
29 september 598 रूपए time 10am
कट गया एयरटेल में रिचार्ज करने पर । रिचार्ज नहीं हुआ पैसे पैसा कट गया एयरटेल कस्टमर केयर से बात हुआ तो उसने बोला...
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H
Harshad Pahune
from Mumbai, Maharashtra
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CM9004-Duplicate record with payu

I am completing payment on FOXY shopping application on 29 sept 2020. For rs 271.00 payment via payu using rupay debit card, it showed cm90004-duplicate record and rs 271.00 was deducted from my account. I attached screenshot.

This is first time when i start shopping from FOXY.

I am very tensed as the amount have already been deducted but the registration was not done.

Please refund my money today...
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Dear sir/madam,
I was registering for the bis exam & because of no confirmation, i paid twice.
As a result, two times amount got deducted from my account.
After some times i got registration slip of the same but i had already paid twice so when will i get my refund back....
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Address:[email protected]

Sir/Madam,
This is a complaint over your registered user or mechant, who has received money from my phonepe account to payu platform vide phonepe transaction I'd P2009252224389364657561 on 25/09/2020.

He communicated and took otp by way of fraudulent talk over a issue of gpay transaction introducing himself as googlepay customer care.

I request you to block the account who received amount of Rs.1997.13...
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R
rjtsdrkmr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement promise not fulfilled

Website:www.payumoney.com

They say settlement of payment ID[protected] is put on hold. I have even uploaded the receipt as they asked but no response still. They fail to settle within 72hours as they promise. Very unsatisfactory. Very rude....
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P
pras_iocl
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order id 2595760937 in bookmytab, com

Address:New Delhi

Through transaction with payment id[protected] on date 17/09/2020 i have made a successful payment of rs.4299.08 for purchase of one wizpad n20 hd+ tab with 26.72 cm display. But the merchant delivered a different product o[censored]nkown brand with 5 inch display (Merchant is bookmytab.com). The merchant is not responding and email id provided by merchant for customer support seems to be fake as email bounced back. It appears that merchant is cheating...
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J
Jessy rai
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Fraud internet banking

Address:EME SCHOOL VADODARA,GUJ..390008

To,
Respected sir/madam
Payunow,
I am subedar manoj rai from "eme school" of vadodara (Gujarat) (Indian army), i want to tell you that yesterday i was cheated of a huge amount of rs. 96010 / -, and that amount has been transferred from my savings account to dr. Menon's account (www.payunow.com/drmenon) in four transactions, the four transactions are for rs 10, rs 50, 000, rs 30, 000 and rs 16, 000 respectively.
Along...
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M
manojkumarsahu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Merchant fraud

Address:DON'T KNOW
Website:www.payunow.com/drmenon

To,
Respected sir/madam
Payunow,
I am subedar manoj rai from "eme school" of vadodara (Gujarat) (Indian army), i want to tell you that yesterday i was cheated of a huge amount of rs. 96010 / -, and that amount has been transferred from my savings account to dr. Menon's account (www.payunow.com/drmenon) in four transactions, the four transactions are for rs 10, rs 50, 000, rs 30, 000 and rs 16, 000 respectively.
Along...
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P
prmprm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company "https://www.groupofemployment.com/" is using your portal

An online portal "https://www.groupofemployment.com/" which is fraudulently approaching job aspirants with false promises that they will reach out to the human resource personnel of companies that are relevant to the aspirants' education and experience. They offer different levels of service and collect a fee for the same through payu money interface.

In my case, i paid rs. 7, 670/- through payu money interface on 21 aug 2020....
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D
dhanesh66
from Gurgaon, Haryana
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fraud gateway : never believe

Payu id ([protected] & [protected])
Refund pending on above transactions of rs 15917 & rs 1380
Company has refunded amount on 24th august 2020. But till day 18.09.2020
Money still not received.
Every time i complaint they give another 4 to 5 working days...
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U
Utkarsh dodiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refund

The transaction has been failed but amount has still not been refunded to my account. I have to pay my college fees. I would request you to please refund the amount....
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D
Deseeya Sevabharathi Keralam
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Settlement of transactions

Dear sir,

Deseeya sevabharathi keralam was using payumoney and the payments via this account is not getting settled or credited to our hdfc account no -[protected], ifsc hdfc0001259, thrissur. We raised tickets many times, our complaints are not getting resolved. If the payments are not getting settled and no assurances is getting from payu about time period of settlements, then we wish to terminate services with payu.br...
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S
Shubhankar J
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted for cat application form but the application form status is not updated

Hi,
I have made payment for cat application form using paytm. Money is deducted from the account but not getting any confirmation about the payment. Amount deducted -2042.17
Order id :[protected]
08:13 pm, 15 sep 2020
User id :[protected]Registration)

Please resolve this issue asap....
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S
sssourcing
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products not recd from the seller

Dear sir,
Pls note i have ordered dr. Vaku 3 in one pack to amazing deals through payu money on 7th sep 2020. The amount was 499 deducted my account.
But still i didn't recv any shipping details of my product. Really i upset reg this and i don't know how to contact them.
I taken the customer care numbers from website. But all number is wrong.
Sent many mail to them. But no reply. Pls let me know whether the...
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C
Codes Mela
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement is on hold from last 15 days no response from payumoney

Hi my merchant id is 7188064 I received an order on 1 Sept 2020 and today is 15 Sept but still no progress I don't know why? after sending all proofs of payment they are not releasing payment in my account and my business is impacted so much because of this issue also customer also confirmed that the payment made by him and I raised a query but I don't get any reply from the last 4 days that why I have to type here below are some proof please...
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M
Meraj K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cm90004-duplicate record, but money deducted.

Address:Plot No. 1349 A/2, New Mankapur Nagpur-440030

I tried to register for cat 2020 on 14th sept 2020 at 8:50 pm. For rs 2000 payment via payu using central bank rupay debit card, it showed cm90004-duplicate record and rs 2000 was deducted from my account.

Sir the last date to apply for the registration is 16 september, 5:00 pm. The amount is deducted but registration couldn't be done.

Sir please refund my money today if possible or get my payment processed so...
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M
Meraj K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

'cm90004 - duplicate record' but money deducted from account.

Address:Plot No. 1349 A/2, New Mankapur, Nagpur-440030

I tried to register for counselling of cat 2020 on 14th sept 2020 at 8:50 pm. For rs 2000 payment via payu using central bank rupay debit card, it showed cm90004-duplicate record and rs 2000 was deducted from my account.

Sir the last date to apply for the registration is 16 september, 5:00 pm. The amount is deducted but registration couldn't be done.

Please refund my money today if possible or get my payment...
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