PayUMoney Complaints & Reviews

In was create an account as a merchant in payumoney after my some clients make a payment between 16-sep-2020 to 25-sep-2020, approx 50000 inr payment in a satellemt but payumoney not release this amount without any reason and now if we ask about my payment he is use in professional language and not release amount he told me we send a mail to my client and ask about confirmation but still my client not recieved any email form payu side
After 10 tp 15 days already complete but my payment is pending and payumoney not give a proper answer

I wanted to buy membership of an app. The application name is nex money e-wallet. So i paid the amount using payu but when i open the app its still asking for the payment. The amount which is paid by me is rs 1770 and the transaction is successful. Please help me get my money back.

I was add money 1000 rupees. Date 02/10/20 to my online game account. Money was ducted to my account. But not add in wallet. So kindly refund money to my account
Payment i'd:[protected]

Money ducted to account but not add in wallet. So kindly refund money to my account

I had made a payment using payu money on dated 6 oct 2020. My payment id is[protected]. My payment was successful but the receipt was not generated.

12 Feb 2020 POS 514834XXXXXX6446 PAY*PAYU MONEY [protected] 12 Feb 2020 Rs, 3, 696.25

Ref no.[protected]
Dt.[protected]

My name is joginder kaur. The payment of 35000 and 7999 has been made online transaction from my debit card without my knowledge. Both dates are same 25/9/2020. Please help me in this online transaction and what has been purchased from this online payment.Your A/c 589880 is debited with Rs 35000.00 on[protected]:57:25 at PUR/PAYU MONEY/GURGAON.Avbl Bal is Rs 3438.95.Call [protected] for dispute
Your A/c 589880 is debited with Rs 7999.00 on[protected]:39:22 at PUR/AIRTEL/Gurgaon.Avbl Bal is Rs 38438.95.Call [protected] for dispute

PayUMoney was charged me money of rupees INR 30000/- for providing international gateway name PayUbiz. At first they seems like very friendly and helpful and responsive until we didnt make payment. After charged me payment, they stop responding and deny from his words and change his policies as well.

Order Placed : Under company name TravelOpack
Sales Person : Mr Sahil Anand
Contactable person on mail : Ms Kanika Kandwal

We are sending mails to them from Jan 06, 2017 but they not proper responding and give excuses.

Hii payumoney
While submitting my admission fee to university of kashmir (jammu and Kashmir, india) payumoney showed "payment aborted" and i tried again from the same step on a single admission form, and then again second time payumoney showed "payment aborted" and third time same without a single notification from bank or university that we received your fee. But then i thought i would try tomorrow, but after a half an hour i got notification of deduction three times insted of one time on a single admission fee.
If it succeeded at first, then why payumoney again accepted money for second and third time and why it showed "payment aborted" all the time.
So i request to repay the money you payumoney have deduction " extra two times ".
Name:Mudasir Nazir Khan
Account no.: [protected]. (State bank of india, branch Handwara kashmir).
University form no.:ENT[protected]
Ist deduction:22-sept-2020, 12:26am
Second deduction:22-sept-2020, 12:30 am
Third deduction:23-sept-2020, 02:03 am

Google adwords india customer service toll free-:0838998=o5626xxxcallme 28 september 7am 558 रूपए
29 september 598 रूपए time 10am
कट गया एयरटेल में रिचार्ज करने पर । रिचार्ज नहीं हुआ पैसे पैसा कट गया एयरटेल कस्टमर केयर से बात हुआ तो उसने बोला 10 दिन में पैसा रिफंड हो जाएगा लेकिन हुआ नहीं है।

I am completing payment on FOXY shopping application on 29 sept 2020. For rs 271.00 payment via payu using rupay debit card, it showed cm90004-duplicate record and rs 271.00 was deducted from my account. I attached screenshot.

This is first time when i start shopping from FOXY.

I am very tensed as the amount have already been deducted but the registration was not done.

Please refund my money today if possible or get me registered for the product.

Dear sir/madam,
I was registering for the bis exam & because of no confirmation, i paid twice.
As a result, two times amount got deducted from my account.
After some times i got registration slip of the same but i had already paid twice so when will i get my refund back.

Sir/Madam,
This is a complaint over your registered user or mechant, who has received money from my phonepe account to payu platform vide phonepe transaction I'd P2009252224389364657561 on 25/09/2020.

He communicated and took otp by way of fraudulent talk over a issue of gpay transaction introducing himself as googlepay customer care.

I request you to block the account who received amount of Rs.1997.13 vide transaction ref P2009252224389364657561 and query your payu user and solve this complaint.

I hope immediate action will be taken as 24X7 format as the fraud users should be pointed out from gateways like payu and other gateways.

Further a complaint will be forwarded to Reserve Bank of India with online fraudulent complaint cell.

Waiting for immediate reply

Thameem
[protected]

They say settlement of payment ID[protected] is put on hold. I have even uploaded the receipt as they asked but no response still. They fail to settle within 72hours as they promise. Very unsatisfactory. Very rude.

Through transaction with payment id[protected] on date 17/09/2020 i have made a successful payment of rs.4299.08 for purchase of one wizpad n20 hd+ tab with 26.72 cm display. But the merchant delivered a different product o[censored]nkown brand with 5 inch display (Merchant is bookmytab.com). The merchant is not responding and email id provided by merchant for customer support seems to be fake as email bounced back. It appears that merchant is cheating consumers. Since payment to the merchant is getting transferred thorugh payumoney gateway, they ie. Payumoney getway should immediately should takeup the issue with merchant and arrange for refund to customers.

To,
Respected sir/madam
Payunow,
I am subedar manoj rai from "eme school" of vadodara (Gujarat) (Indian army), i want to tell you that yesterday i was cheated of a huge amount of rs. 96010 / -, and that amount has been transferred from my savings account to dr. Menon's account (www.payunow.com/drmenon) in four transactions, the four transactions are for rs 10, rs 50, 000, rs 30, 000 and rs 16, 000 respectively.
Along with this mail, i am also sending you information on all four of these abusive transactions, which has been certified by my bank manager, i will also send a copy of the police registration, which is certified by vadodara cyber crime department, one of the rules of your company is that whatever financial transactions have taken place with the merchant, on the other hand, if anyone objects, the rupee can hang on your portal. I have filed a complaint against dr. Menon and he has defrauded me of 96, 010. So please stop dr. Menon amounting to rs 96010, please cooperate with me, that is why i am sending the document certified by vadodara cyber police and my bank manager, so that your organization can verify it and send the fraudulent amount back to my savings account, you can contact vadodara (Gujarat) cyber police station for further verification. Also give me dr. Menon's "kyc" so i can take legal action against him.
My contact details are [protected], [protected]
Waiting for your reply soon
Thanks.

To,
Respected sir/madam
Payunow,
I am subedar manoj rai from "eme school" of vadodara (Gujarat) (Indian army), i want to tell you that yesterday i was cheated of a huge amount of rs. 96010 / -, and that amount has been transferred from my savings account to dr. Menon's account (www.payunow.com/drmenon) in four transactions, the four transactions are for rs 10, rs 50, 000, rs 30, 000 and rs 16, 000 respectively.
Along with this mail, i am also sending you information on all four of these abusive transactions, which has been certified by my bank manager, i will also send a copy of the police registration, which is certified by vadodara cyber crime department, one of the rules of your company is that whatever financial transactions have taken place with the merchant, on the other hand, if anyone objects, the rupee can hang on your portal. I have filed a complaint against dr. Menon and he has defrauded me of 96, 010. So please stop dr. Menon amounting to rs 96010, please cooperate with me, that is why i am sending the document certified by vadodara cyber police and my bank manager, so that your organization can verify it and send the fraudulent amount back to my savings account, you can contact vadodara (Gujarat) cyber police station for further verification. Also give me dr. Menon's "kyc" so i can take legal action against him.
My contact details are
Waiting for your reply soon
Thanks.

An online portal "https://www.groupofemployment.com/" which is fraudulently approaching job aspirants with false promises that they will reach out to the human resource personnel of companies that are relevant to the aspirants' education and experience. They offer different levels of service and collect a fee for the same through payu money interface.

In my case, i paid rs. 7, 670/- through payu money interface on 21 aug 2020. (Receipt info from the fraud:
[protected]@groupofemployment.com sat, aug 22, 4:51 pm to me
Mr. Prabhakar,
Greetings of the day.
We would like to acknowledge you that we have received the payment for-
Find your job - inr 7, 670/-).

Please assist in cancelling the transaction and also disassociate your esteemed company from this fraud company. Thanks in advance.

Regards,
-prabhakar

Payu id ([protected] & [protected])
Refund pending on above transactions of rs 15917 & rs 1380
Company has refunded amount on 24th august 2020. But till day 18.09.2020
Money still not received.
Every time i complaint they give another 4 to 5 working days

The transaction has been failed but amount has still not been refunded to my account. I have to pay my college fees. I would request you to please refund the amount....