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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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2131
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PayUMoney reviews & complaints page 79

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M
Megha Vishwakarma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not releasing payment...

Hi,
I have received several payments from different customers on payunow, but in my app it says that the payments are on hold.
Its almost rs 43000, kindly give me a call or update me why my payments are on hold. I am not a new user or done anything un-ethics, so i request you to please release my payments because its a lot of amount and those money are of my business upgrade.

I request you to please release my...
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N
Nitesh Mahto
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive the refund for failed transaction

Hi Team,

I made a transaction through Google Pay app through UPI to Delhivery Private Limited.
This transaction failed and the amount got debited from my account.
I recived the message from Delhivery that the amount will be refunded, however I have not received any refund till today. Kindly look into this issue and refund the amount into my account.
Transaction date: 29 October 2020
UPI transaction...
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Rs.2513/= paid on date 16/10/20 for Mirraw.com against order no M[protected] neither paid to Mirraw.com nor refunded back to my account. What is wrong in this matter .Mirraw.com refused that money Rs.2513/= is not received from PayU.com . Kindly check with you & refund my money back. Thanx...
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Pay U money is a No.1 scam payment gateway in India run by fraudsters. If any business using this site to collect payments means. please use any other good payment gateway like "cashfree".

PayU money don't have a customer support. All they have is a creepy bot. that checks your transactions. Basically what is their business plan is, they loot failed payments. They will act like they give better service. But when your payment...
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A
Al razzy
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Ibr cash

Refund my money...
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Address:Banglore

Hi sir
I’m trying to raise a complaint as my amount of rupees 612.00 is deducted from my account and it is not yet refunded back
While I try to use the chat help it says my transaction id is invalid
Please help me to get my refund back
Transaction id: da5734d45522836d6269

Thankyou
VISHNU
[protected]...
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This is the worst company I have seen. There is no way to contact customer care. PATHETIC...
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I have made a transaction through payu on the 26th of October 2020
The transaction failed but the money was debited from my account
Not received refund till date...
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H
Hokopoko
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding hold my payment

10 days completed daily new excuses he send me ur transaction in risk that’s why holdi put gst bill also in complaint of pay u but it’s not send my payment daily new messages ur payment is risk .. rs 33000 rs my blocked please help me I need money urgently my father was in hospital I want this money for treatment of my father please help pay u is fraud please case against this my query I’d DE[protected]
Payment I’d[protected]br...
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A
Aravind kumar 777
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate response received hence dropping the response

Problem Statement :[protected] i made a Fees Transaction Through your payUmoney Payment Gateway, Unfortunately The transaction was Failed But The Amount was Debited from my Account and I don't know what is happened,
~ I have TRACK ID only Please Check it the Amount was Paid or Transaction is Hanging on the PayU gateway...
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B
Balasaheb Shankar Nagargoje
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Equipment

Please see attached file...
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N
N. B. Patel
from Powai, Maharashtra
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Not received mobile handset

Dear sir,
I have not received my order realme 6, order Id[protected] date:- 13/04/2020...
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S
Sam0202
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fees receipt and I d card

I done my payment du my receipt is not generated...
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Hi,

We carried out a transaction of Rs 2999/- on 13th Aug, 2020 for a purchase on a Tablet from Tapgig.in.

Since the payment was through PayU, we thought it is safe transaction.

As it turns out, the TapGig customer help id is not responding to our emails and the website Tapgig.in is down. It appears to be a fraudulent transaction.

Transaction information is as follows:
Date...
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Booked tickets on asi.payumoney.com, while paying through UPI, it showed Internal server error on the booking page, but the money was debited and no tickets were generated.
Transaction id- PYUOL[protected]
UPI transaction reference number is[protected]
Merchant- asimustsee.[protected]@axisbank

The money has not been credited back and email provided on the automatic mail generated by payUmoney team does...
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1
100076812126
from Bengaluru, Karnataka
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Recharge of dishtv amt dr to my sb ac

On 6.12.2019 Ts.331.00 was paid by me tran no 517419 but the ten failed but till date the amt has not been refunded...
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I made online transfer to indusind bank account through payu.in payment gateway through netbanking(axis bank) on 20th October. The amount got debited from axis bank but the transaction was unsuccessful on the indusind side.

Source: Axis bank account
Bank transaction reference id: INB/[protected]/Payu.in
Date: 20/10/2020
Amount: 90000 INR

The money is not credited to the indusind account. What...
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I sent money through your payumoney for getting india book of records so the transaction shows it has been failed and the cash also debited from my account so please refund my cash as soon as possible
I request you to do the needful there is only 3 more days to finish the 15 days with in 15 days we want to apply for the certificate then only I can gets the certificate combo...
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While making payment to oliveboard comptech private limited via PayUMoney, the transaction failed and led to debit of RS. 2999 from my SBI account .The payment ID is[protected] .kindly refund the amount as soon as possible. mail: [protected]@gmail.com...
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B
bajrang sarda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My tranction failed but my bank a/c debited,but merchant have not recived this money

Payment amount - 2648.00
payment id[protected]
merchant website/store-www.mbmc.gov.in
date/time of payment[protected]:48:45.0...
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