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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 86

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S
saikumar2304
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account and settlement on hold

This is my merchant id : 7000889
Merchant Mail I’d : [protected]@gmail.com
I have provided all the documents they need

This is happened more than 1.5 month ago and they didn’t responding for this

They asked for Collaboration Agreement. I have provided

At the last they send me a message. That is ‘ We will initiate refund of hold transaction or you have to wait 210 days kindly...
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N
newerauppg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement not done for Merchant id : 7104568

Address:4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001

Merchant id: 7104568

I've not received the amount of Rs 63, 000 on the time given (8.00 PM, 14/08/2020) by PayU Customer Care person. You have not asked for any documents before payment. Unfortunately, after payment made by the client, you awake and ask for proof. Though I have uploaded your required Invoice, my payment was still not received. Very poor service....
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H
Harsh Printers Pune
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Teclast t30

Address:Dr. Ambedkar road dehuroad Pune

Payumoney — telecast t30 tablet tapgig aug 17, 2020
Dear sir,

I have ordered one telecast tablet pc android 10.1 inch dated 15th of august 2020 order no. Ms 1852 and made payment through payu in_pasia rs. 2499 today date is 17th aug 2020 still nor the product is delivered nor the amount has been refunded to my account...
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Dear sir,

I have ordered one teclast t30 andriod 9.0 4g phone call tablet 10.1" 1920x1200 mtk p70 4gb ram 64gb rom 8000mah tablets pc dual camera gps type-c
Dated 16th of august 2020 made payment through (Id[protected] of rs 2499.0 for divyanshu jain is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj
Still nor the product is delivered nor the amount has been refunded to my accountbr...
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Address:Kanpur

Merchant id-6275757
I have not received the amount of oid[protected] dated[protected] on the time given (8.00 Pm, 14/08/2020) by you.
You have not ask any document before payment. Unfortunately after payment made by client, you awake and ask for proff. Though I have uploaded your required Invoice, my payment was not received....
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_
_Khan_Zeeshan__
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Not get my product

Address:D'Souza nagar complex sakinaka

Not getting my product...
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N
Nadeemk
from Mumbai, Maharashtra
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order placed for tablet pc from https://tapgig.in/ is not responding

Website:tapgig.in

Dear sir,

I have placed an order for buying a tablet pc from https://tapgig.in/ portal. But i have not recieved any email nor any customer care officer contacted me so far. I'm worried that it's a fraud company. It's registered under shopify e-commerce and payumoney as a payment gateway provider. So please take an action against shopify, payumoney and tapgig as how they gave registered this vendor to do business with as a...
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R
rahulms1415
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My payment settlement on hold

Address:bengaluru

My payu merchant id 6909788
On 9/08/2020 i received 40000 money through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response to date. But i got one reply "your account on hold" try after 210 days.
Why im wait for these days it's our hard earn money and also paying all gst and things. Why you refusing to deposit our money to the bank account. It's looks like a fraud thing.br...
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S
SIVA NAGA RAJU PAMARTHI
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payumoney telecast t30 tablet tapgig

I bought a telecast t30 tab on[protected] per 2499 rs. But today[protected], still not shipped or not refunded.
Order ms1157.
Payumoney is fraud wallet...
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Dear sir,

I have ordered one telecast tablet pc android 10.1 inch on 140820 order no. Order ms1576 and made payment through payu money rs. 2999. Upon research it seems its a fraudulent company and i have been trying to raise a complaint with my credit card bank. The merchant hasn't claimed the money, but the bank is refusing to hold the payment.

So kindly do the needful.

Regards,
br...
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M
Manoj GARHWAL
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but no any response

I made payment for revaluation of exams under choudhary devilal university, sirsa (Haryana). Payment got deducted from my credit card but neither succeeded and nor got refund. I doesn’t happen once but twice. One was on 05.02.2020 and 04.08.2020...
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S
s4rash
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telecast t30 tablet tapgig

Dear sir,

I have ordered one telecast tablet pc android 10.1 inch dated 08th of august 2020 order no. Ms1039 and made payment through payu in_pasia rs. 2499 today date is 14th aug 2020 still nor the product is delivered nor the amount has been refunded to my account vide payment id[protected] for vicebear.in.

So kindly do the needful.

Regards,

Sardar r
[protected]...
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C
Con2019Sumer
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failure (amount deducted, status incomplete)

I made transaction to purchase stamps in epost office.

Transaction id: phi[protected]

Payment gateway id: 186431

Date:[protected]:37:00

Amount: 1000

Paymment gate way is pay u pg.

This money is deducted from my account, but transaction status is incomplete.

Please transfer my money back....
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H
Harit Pay
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stop refund request

Address:Sanjay nagar patna

Don't refund tds deduction rs 161317.85
I thought you people are sending money to my bank account, but why you people are refunding all my customber money to ther bank account. This customber use my wallet services and pay me for it
I don't want refund back to its source. I want all the money in my account to be settled in my bank account as soon as possible. I don't approve refund....
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I made a payment to the merchant 'bits pilani' (Transaction id[protected] on 06/08/2020 at 15:17. I received a mail saying 'transaction failed', yet money was debited from my account. It has been 7 days, i have yet not received the refund of the failed transaction amount. Kindly look into the matter and make it possible to auto-refund the amount as soon as possible....
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M
merarakesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement/Money deposit on Hold From 12 days

A customer of mine has paid 28, 366 rupees from this payment channel payu,
from 1st aug to 13th aug, i cant get any information till now, i request payu to return the money to customer account or settlement to my account, this is the worst service you all are providing.

LY[protected]
TICKET NUMBER

contact - [protected]@yahoo.com...
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V
Venkataramanan S
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Not response from merchant

Address:No address found

I have paid to talking for tab 11.8.2020, rs.2499 through payu payment id is[protected]. The merchant is not respond my order details. Why payu encourage such type of merchant . Without verify the merchant details why payu creat the account and transfer the amount from me. Kindly reverse the amount immediately.
VENKATARAMANAN
[protected]...
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M
Mansoor Sha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded still

My refund is not credited in my bank account still
Payment i'd:[protected]
Amount: 453
Please give my money...
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भवानी शंकर यादव
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment on hold of rs 80000

I have done a transaction of rs 80, 000/- by credit card dated 05 aug 2020 transaction id is[protected]. Next day 06 aug 2020 i received a mail regarding buyer confirmation/email id/invoice detail required for settlement. I attached invoice on link shared by payu on mail. 07 aug 2020 i racd another mail regarding refund of rs 78112 for approval. I replied i didn't agree for refund of rs 78112 instead of rs 80000. After that many times i have...
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T
tayalrachit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but merchant not received money

Hi,

I paid to siddhi sringar inr 630 on august 6, 2020 though payumoney. Amount is deducted from my credit card and as per bank transaction was successful. As per bank's records transaction code is 084468. Please look into it and resolve....
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