Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sachin A. Sonawane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online shopping fraud by tapgig, by shopify. payu

I had ordered a teclast tablet/ pc, [ order id - ms1875] from 'tapgig.in, powered by shopify' worth rupees: 2, 999, under the name of mr. Anil n. Sonawane on15th of august 2020. The payment was made from my phonepe wallet upi (Phone number: [protected]- transaction id p2008151600197841441155. The transaction was made through payu payment service. (Payu payment id[protected]. The payment wasn't made to the vendor 'tapgig.in' but some (Divyanshu...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Naazia Naaz
Report
Copy

Regarding my purchasal

I have ordered a tablet from tapgig.com on aug 10th. My order no. Is ms1239, i have paid an amount of rs. 2499/- towards the product through your payment site. I request you to refund my amount immediately or else will give a police complaint against your site....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Boxgig.in

Sir I have purchased Android tablet 10 inch through boxgig.in but item not received. I have online payment through PayUmoney. Yor are requested refund my amount....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I have made a product purchase at skyclue.in for an online product MS Office 2019. I have made the payment through payUmoney which was successful. I have not recieved the product or any confirmation from the seller party skyclue.in. I am just suspecting it is fake. I want an immediate refund of my money which I have made for the purchase of the product....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arr Pee Ess
Report
Copy

payment to fake website - boxgig.in

Hi,

I had paid rs.2, 999/- for purchase of a tablet phone on boxgig.in and the transaction number is[protected] dated 14/08/2020.

Neither i received the product from the website nor any response to the mails.

It looks like a fake website. Is there any way to recover the money?

Pls ensure that this id is blocked so that the others can be saved from being cheated....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
M
mohan k.vengatesan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cyber fraud by Boxing.in

Address:No 23 ,nehru st, Thandai periyar nagar, Thirumullaivoyal

I had received a message from boxgig.in regarding 10 inch tablet at special price of Rs 2499 (without keyboard). I had ordered the same through their website on 17th august 2020 at 11:13 pm and paid for it online. I have not recieved any information except the mail that I shall recieve it in 3 to 4 days time and I shall be notified about it. I have rewritten to the company enquiring about the status but there is no reply . Kindly advice how...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am buy from boxgig website teclast t30 tablet amount 2499 through payumoney details. Your payment(Id[protected] of Rs 2499.0 for Divyanshu Jain is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj product is not come pls refund amount my account needful to do...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Asius Technologies
Report
Copy

My payment is kept on hold with no reason

Merchant ID- 7167167
with reference to the above merchant ID, my payment is on hold for no reason, I have provided the documents, I'm unable to reach you or get a reply from you by any mode of communication, we even went to their office, it was closed, our entire business is on hold because of their irresponsible action, and they doesn't care, you should responsible for the business loss and mental trauma, settle my payments asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Hi,

I am facing issue with payment gateway and I am unable to reach their customers care through phone or by mail

This payment gateway support only fraud merchant and loot our money

I need merchant details for my transaction and vendor is fraud,

How I can raise complaint in cybercrime

Regards

J.Rameshbabu...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Teclast t30 andriod 9.0 4g phone call tablet 10.1" 1920x1200 mtk p70 4gb ram 64gb rom 8000mah tablets pc dual camera gps type-c - with wireless keyboard × 1

Rs. 2, 999.00

Subtotal

Rs. 2, 999.00
Shipping

Rs. 0.00
Taxes

Rs. 0.00
Total

Rs. 2, 999.00
Payu in_paisa

Rs. 2, 999.00
Above seen was the order confirmation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Andyross
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited till now in bank.

Sir,
Requesting to please refund my money of transaction done on 07/07/2020 from account no [protected] on payu payment gateway of Rs5959 having transaction ID-[protected] And transaction no. Of 98126444 via net banking. the order on ShopClues app was cancelled, a refund is given by them on 08/06/2020 but I have not got refund credited in my account till now.I am enclosing details in attachment.Please suggest a resolution to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajputajaay
Report
Copy

refund not received from oneplus

Address:Rajnandgaon

I have ordered 4 phones from oneplus.in website i didnt get my phones yet order number below mentioned. M[protected] M[protected] M[protected] M[protected]
Thanks
Ajay
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Halaswamy Tarikere
Report
Copy

Payment through payumoney was fraud

Address:Guairagoan

I received sms with a web address link of boxgig.in for purchase of tab at a discount cost of ₹2999. At this when shown for shopping confirmed the order went for payu money payment channel. I made the payment through debit card after confirming the otp. But i received a sms that payment has gone to one jain. When i checked the id, it was fake. That is why i am complaining. If any details required, i am ready to furnish.

[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
charishma semnan
Report
Copy

Ferns and petals cake delivery

Address:Delhi

I paid money for ferns and petals for online cake delivery via payu through phonepe. Money got deducted from my account but the merchant had not received my money and my order is not confirmed. C2008171230100696519136 is my transaction id.could you please check it out and Please send my money back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mukul4668
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but receipt not generated

Deposited house tax as per following detail but receipt not generated. Money not refunded

Nagar Nigam Lucknow
House ID : 9157B84643
Mukul Saxena

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:41520xxxxxxxx342

Transaction Date(dd/MM/yyyy)07/08/2020

Request date(dd/MM/yyyy)07/08/2020

To Account:CITRUS...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
_
_Khan_Zeeshan__
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hii sir

Address:Sakinaka

Plzz give my money back Not getting my product u all r fake plzz refund my money and now fake call also r comming...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:BESTECH BUSINESS tower 9 th floor sohna rd tatvam villas dhani sector 48 gurugram haryana 122004

They are fraud my money is not settled since more than two weeks.please dont do transaction through pay u money .PLEASE ITS MY REQUEST TO ALL PEOPLE.WHO WANT TRANSACT THROUGH PAY U DONT DO THAT
my merchant id[protected]
mobile[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ordered two tablets from teclast t30, each costing rs. 2999/-. Payment was done by google pay to payu gateway. Why is payu supporting such fradulent sites... Pls refund my full amount. Payu must know where the amount has been credited....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

teclast t30 android 9.0 from tapgig

Address:www.tapgig.in

Please note that on thursday 13th august 2020 i had purchased a teclast t30 android 9.0 from tapgig.in for a value of rs 2499. After that i have sent at least 2 emails to their mail id: [protected]@gmail.com but have not received any reply.
I request that you look into this and ensure that they either dispatch the item or refund the amount that i have paid as i am not willing to wait forever....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
The product received by me is not that which has been ordered by me vide order amount of rs 779.00, payment id of[protected], merchant order id of [protected], order date & time on july[protected]:11:59 am and merchant transaction identifier of [protected]. The product received by me on 14th aug 2020 is not worth inr 100 for which i have paid inr 779 so i want to return the product.in this regard i may be intimated how to return the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy