PayUMoney Complaints & Reviews

My transaction is successful but I didn't get receipt of that transaction.

On 15th and 16th August '20 I purchased items through your payment gate way, but sorry to say that I haven't received the items as yet . Though I wrote to the Marchant no response from them as yet . Please resolve the issue at the earliest.

My money did not payed for my own original work

I applied to recharge my IDEA Mobile through PAYUMONEY with Rs. 379/- although amount has been debited from my Bank but shown Transaction failed. Transaction ID[protected]-2020.

Till today, I have neither received back my money from PAYUMONEY nor recharge of my Mobile.

I request, please look into the matter and resolve.

With best regards
JITENDRA SINGHANIA

The settlement of transaction I'd[protected] invoice number INVq9a1x7a7f1m200824 and source id [protected] has been put on hold inspite of me submiting all proof multiple times to payu. Kindly help resolve. Payu is neither releasing the payment to the merchant not refund ing it back to the customer. Just holding it with them.

One Table buy online from Boxgig.in Website on 19/08/2020 and i hve received sms from PayU ( Your payment ( ID[protected] of Rs 2499.00 for Divyanshu Jain is Successful. ) Also i have received mail of order from that website. But Till date i have not receive product. So request u to reverse the amount from merchant account and refund me.

I have paid my fees to National Institute of Technology warangal through payumoney on 2 September, 2020 and my transaction id is[protected] .But i didn't get fee reciept unlike as said. can you please resend it to my mail dheeru0506.[protected]@gmail.com it is quite urgent

I have paid my tution fees of nit warangal from payu money with payment id :[protected] in this extra fee
Payu convenience fee (Includes gst) : rs. 220.78
Gst : rs. 33.68
When gst has been deducted then why the convenience fee has been taken. I want the full refund of my convenience fee.

I have a made a payment of tuition fees of national institute of technology through pay u on[protected] and transaction i'd[protected] but i haven't received payment receipt

Your transaction with payment id[protected] on date 13/08/2020 is successful payment of 2499/- but not received any shipping details or not order

I was adding rs500 in rockinternational. Live website with payumoney gateway. After redirecting to merchant website. I saw that my transaction is failed. I have rechecked my amount in paytm but it was already deducted. I also got message from paytm for successful transaction. I have also contacted merchant but the said, we haven't received any amount.
So please refund amount of 500rs in source wallet (Paytm) linked with [protected].
The transaction i'd is [protected] on 30th august, 2020 at 10:04pm.

Iam a student of national institute of technology warangal. I paid an amount of 64700 inr using sbi net banking, the amount was deducted from my account but the payment was failed due to some issue. I hereby request you to please look into the issue and refund the amount as soon as possible.

Received txt msg on 19/08/2020 regarding telecast tablet pc android 10.1 inch, touch screen 4gb/64gb dial camera at special price - rs.2999/- with keyboard.
Company name boxgig.in.
When we opt to buy this item, it prompts to payment gateway to payumoney.
We pay rs.2999/- via bank card.
Payment confirmation rec'd that we spent rs.2999/- at payupaisa57779 on 19/08/2020.
This payment with (Id[protected] sucessful to some divyanshu jain.
Till date neither any product was delivered by the company nor any response received from boxgig.in.
Trying to reach boxgig.in via mail ([protected]@gmail.com) on dt.23/08, 24/08 and today 30/08/2020, but no response received from their side.
Requested to payumoney to pls look into this matter and try to resolve as along with boxgig.in, payumoney is equally responsible for this issue.
Image of both the service provider is as at risk.
Looking forward for an suitable solution from payumoney.

Thanks & regards,

Merchand id : 603619

Our customer made payment rs 1, 27, 000 for air ticket booking through payumoney link... After payment we got message from payumoney that payment on hold and ask for proof of delivery... Booking and payment date 25 aug 2020 and we received mail on 26 aug 2020. We uploaded invoice for the booking on 26 aug 2020 and we got message as it will take 2 working days to review. As of now (30 aug 2020) there is no update about the payment. 3 bank working days completed.in this pandemic situation getting business is very hard. Guest travel also completed but payment not yet released from payumoney.

Kindly advice to get our amount or want to take legal action to payumoney

We attached customer invoice copy for your reference

I received a message in my mobile that message is (Price drop alert! Nex 5i smartphone 6gb/128gb (Forest green) 48mp+8mp+5mp camera, 20mp front camera mrp:-rs.9999 today:-rs2989 1dj.in/1/a t&c) and i saw that product and i like that product i ordered but payment option is cod not available than i payed via google pay i have tranction id
I received message in my mobile payumn (Your payment (Id[protected] of rs2989.0 for vicebear.in is successful. Form queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

I have placed an online order for the Teclast T30 Andriod 9.0 4G Phone Call Tablet 10.1" 1920x1200 MTK P70 4GB RAM 64GB ROM 8000mAh Tablets PC Dual Camera GPS Type-C - with wireless keyboard × 1 on Boxgig.in on 19th August 2020. I have received a confirmation email but not received any product. I am unable to contact merchant. Please don't clear payment to merchant and initiate refund.

Your payment(Id[protected] of Rs 2499.0 for Divyanshu Jain is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

Price Drop Alert!Telecast Ta blet PC Andriod 10.1Inch, Touch Screen, 4GB/64GB, Dual Camera MRP-Rs9999 Today Price-Rs2499 boxgig.in/products/q/[protected]
T&C

I have placed an online order for the "teclast t30 android 9.0 4g phone call tablet" on boxgig.in on 19th august 2020. I have received a confirmation email but not received any product. I am unable to contact merchant. Please don't clear payment to merchant and initiate refund.

Your payment (Id[protected] of rs 2499.0 for divyanshu jain is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

Price drop alert! Telecast ta blet pc andriod 10.1inch, touch screen, 4gb/64gb, dual camera mrp-rs9999 today price-rs2499 boxgig.in/products/q/[protected]
T&c

Order summary
Teclast T30 Andriod 9.0 4G Phone Call Tablet 10.1" 1920x1200 MTK P70 4GB RAM 64GB ROM 8000mAh Tablets PC Dual Camera GPS Type-C - without keyboard × 1..

Order no MS1381. Aug 12 2020, 02:16 am.

I have placed an order from that time till now no response from tapgig. I sent out emails on their helptapgig nothing useful.

I book my tab fm bookmytab.com
Received old and used and faulty tab..

Payment - 4299.08
Transition id[protected]
Payment to [protected]@ybl
Date - 12 Aug 2020.

I have placed an online order for the "Teclast T30 Android 9.0 4G phone Call Tablet with wireless keyboard" on Box gig.in and made a payment of Rs.2999/- through you on 19th August, 2020 which was duly received in the account of Mr.Priyanshu Jain. My transaction ID is[protected] dated[protected].
Since then I have sent them to messages to know the status of my online order but till date I received no reply from them.
Hence, you are kindly requested to apprise me of the present status or arrange to refund my money.
Thanks and hope to hear from you soon.
R.K.Srivastava