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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 84

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R
Rahat Mehra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement of 70400 on hold from 24 August 2020 inspite of providing all proof multiple times

The settlement of transaction I'd[protected] invoice number INVq9a1x7a7f1m200824 and source id [protected] has been put on hold inspite of me submiting all proof multiple times to payu. Kindly help resolve. Payu is neither releasing the payment to the merchant not refund ing it back to the customer. Just holding it with them....
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One Table buy online from Boxgig.in Website on 19/08/2020 and i hve received sms from PayU ( Your payment ( ID[protected] of Rs 2499.00 for Divyanshu Jain is Successful. ) Also i have received mail of order from that website. But Till date i have not receive product. So request u to reverse the amount from merchant account and refund me....
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D
Dheeraj0506
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get Fee receipt

Address:warangal, Telangana

I have paid my fees to National Institute of Technology warangal through payumoney on 2 September, 2020 and my transaction id is[protected] .But i didn't get fee reciept unlike as said. can you please resend it to my mail dheeru0506.[protected]@gmail.com it is quite urgent...
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S
swapnil008855
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hefty convenience fee

I have paid my tution fees of nit warangal from payu money with payment id :[protected] in this extra fee
Payu convenience fee (Includes gst) : rs. 220.78
Gst : rs. 33.68
When gst has been deducted then why the convenience fee has been taken. I want the full refund of my convenience fee....
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T
Tushant Rajput
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have issue regarding payment receipt

I have a made a payment of tuition fees of national institute of technology through pay u on[protected] and transaction i'd[protected] but i haven't received payment receipt...
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N
nileshtablet
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ordered tablet

Your transaction with payment id[protected] on date 13/08/2020 is successful payment of 2499/- but not received any shipping details or not order...
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B
bhaitera643
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from wallet but showing failed in merchant website (rock international. live)

I was adding rs500 in rockinternational. Live website with payumoney gateway. After redirecting to merchant website. I saw that my transaction is failed. I have rechecked my amount in paytm but it was already deducted. I also got message from paytm for successful transaction. I have also contacted merchant but the said, we haven't received any amount.
So please refund amount of 500rs in source wallet (Paytm) linked with [protected]....
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R
rutwikreddy rikkala
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refund of tuition fee

Iam a student of national institute of technology warangal. I paid an amount of 64700 inr using sbi net banking, the amount was deducted from my account but the payment was failed due to some issue. I hereby request you to please look into the issue and refund the amount as soon as possible....
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Received txt msg on 19/08/2020 regarding telecast tablet pc android 10.1 inch, touch screen 4gb/64gb dial camera at special price - rs.2999/- with keyboard.
Company name boxgig.in.
When we opt to buy this item, it prompts to payment gateway to payumoney.
We pay rs.2999/- via bank card.
Payment confirmation rec'd that we spent rs.2999/- at payupaisa57779 on 19/08/2020.
This payment with (Id[protected] sucessful...
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S
Shanmuga Priya Tours and Travels
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payment settlement on hold

Merchand id : 603619

Our customer made payment rs 1, 27, 000 for air ticket booking through payumoney link... After payment we got message from payumoney that payment on hold and ask for proof of delivery... Booking and payment date 25 aug 2020 and we received mail on 26 aug 2020. We uploaded invoice for the booking on 26 aug 2020 and we got message as it will take 2 working days to review. As of now (30 aug 2020) there is...
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S
sujresh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not receiving - regarding

Address:NO,146,PALANI GOUNDER ILLAM,, 9TH STREET, GANDHIPURAM,

I received a message in my mobile that message is (Price drop alert! Nex 5i smartphone 6gb/128gb (Forest green) 48mp+8mp+5mp camera, 20mp front camera mrp:-rs.9999 today:-rs2989 1dj.in/1/a t&c) and i saw that product and i like that product i ordered but payment option is cod not available than i payed via google pay i have tranction id
I received message in my mobile payumn (Your payment (Id[protected] of rs2989.0 for vicebear.in...
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Website:boxgig.in

I have placed an online order for the Teclast T30 Andriod 9.0 4G Phone Call Tablet 10.1" 1920x1200 MTK P70 4GB RAM 64GB ROM 8000mAh Tablets PC Dual Camera GPS Type-C - with wireless keyboard × 1 on Boxgig.in on 19th August 2020. I have received a confirmation email but not received any product. I am unable to contact merchant. Please don't clear payment to merchant and initiate refund.

Your payment(Id[protected] of Rs 2499.0...
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I have placed an online order for the "teclast t30 android 9.0 4g phone call tablet" on boxgig.in on 19th august 2020. I have received a confirmation email but not received any product. I am unable to contact merchant. Please don't clear payment to merchant and initiate refund.

Your payment (Id[protected] of rs 2499.0 for divyanshu jain is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj
br...
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Address:HYDERABAD

Order summary
Teclast T30 Andriod 9.0 4G Phone Call Tablet 10.1" 1920x1200 MTK P70 4GB RAM 64GB ROM 8000mAh Tablets PC Dual Camera GPS Type-C - without keyboard × 1..

Order no MS1381. Aug 12 2020, 02:16 am.

I have placed an order from that time till now no response from tapgig. I sent out emails on their helptapgig nothing useful....
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C
Cm Rathour
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deliver old and used tab and broken and no power on

Address:Bookmytab.com Mayapuri delhi

I book my tab fm bookmytab.com
Received old and used and faulty tab..

Payment - 4299.08
Transition id[protected]
Payment to [protected]@ybl
Date - 12 Aug 2020....
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R
RRajendra Kumar Srivastavaajendra Kumar Srivastava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Android 9.0 4G calling Tablet 10.1"

I have placed an online order for the "Teclast T30 Android 9.0 4G phone Call Tablet with wireless keyboard" on Box gig.in and made a payment of Rs.2999/- through you on 19th August, 2020 which was duly received in the account of Mr.Priyanshu Jain. My transaction ID is[protected] dated[protected].
Since then I have sent them to messages to know the status of my online order but till date I received no reply from them.
Hence,...
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S
Siddharth1202
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment, clearing and settlement process

Even after lot of things, my payment is still not settled. I have given all details. The payment was done on 16 aug 2020.
Till date payment not received

My mid 6653949
[protected]
[protected]@gmail.com...
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D
deeptidesai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement Issue. Discrepancies. Not all is settled

There are discrepancies for following periods

1. October 2019 to November 2019.

2. Feb 2020 to March 2020

3. July 2020

Merchant id : 6127386

We don't know whom to speak to.
There is no phone no given to us for support.
Emails are getting bounced on "[protected]@payumoney.com"

On payu help page there is no way I can raise a settlement...
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V
vinay kumar raparthi
May 19, 2021
This thread was updated on May 19, 2021
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Didn't get transaction mail from PayUmoney

Dear payumoney team,

I had made a transaction of rs 7500/- through payumoney, the transaction was successful, but i did not receive the receipt of the same on my registered email id.
The transaction details are as below:-
Transaction id:[protected]
Transaction amount:-rs 7500/-
Transaction date:-05/08/2020

Since i have to submit the receipt of above in my college for recoupment purpose,...
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R
raje9401
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Settlement of my payment

I have amount to be settled... It was on hold and i was told to furnish documents, i havent received the settlement.
Also i have submitted complaints many a time on payumoney support.
This is my complaint no. : lo[protected]...
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