Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 96

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Parveenbaba
from Hyderabad, Telangana
Report
Copy

regarding payment of property tax in my ghmc app

I paid my property tax through Myghmc app in that it selected citrus again in that in selected for upi payment which was done by my phonepe of Rs 1357 on 11th April, 2020, but payment not showing

My Ptin number :[protected]
My ghmc login:[protected]
Email:[protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Jacob
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but not credited to merchant (ghmc)

On 21/4/2020, i had initiated a payment of rs. 4521/- through the ghmc app for the payment of my property tax.

The amount was debited through the citrus pay payment gateway through google pay upi but it showed that the transaction failed after i entered the ghmc app and my account was debited.

Please update me on the status of the transaction and provide details about when the refund would be processed.
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment received by beneficiary or money returned to my account

Address:chennai ,tamilnau

Dear sir,
I paid a payment for school fees on dated 21.04.20 for g k shetty vivekanandha vidhyalay junior college, ambattur, but i have not receipt for the same payment, i need this receipt for as a proof and to be shown in school, payment id is[protected] for rs.36364 for vivekanandha educational society. So i request you pl. Send me same receipt on my mail id., [protected]@gmail.com. Mobile number is [protected].

Thank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santu408
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund or settlement not done

Already complained but issue not resolved.
Fraud application, paid with jio money, clicked on refund, but amount was not credited back even in 5 days. Transaction id[protected],[protected]. Please refund my money back.
Fraud app payment still hold from 16th april today it's 23 april but still neither payment not refund or settled.[protected] refund initiated.[protected] settlement in progress. They don't even have a customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
motu patlu ben ten
Report
Copy

my money not refund

Address:Guntur - Ponnur Road, Tukaram rice mill 29 ward

My money not refund with my bank
Please my money refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Vajram
Report
Copy

mobile phone booked online - prepaid

Address:Gurgaon

I had done my online shopping through PAYU 0n 13th April 2020 & yet not received any shipping details???

Payment is debited from my account same day & need an assistance on tracking this consignment??? 9 days up & absolutely no info on this product??

Kindly assist in clearing this on priority....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meghna6!
Report
Copy

did not receive refund of 1283.0

Hello payumoney team,

I am worried about my refund from healthmug of 1283/-
I had made payment for medicines with hdfc bank and few medicines were rejected, because of which part payment was inititated by healthmug for 1283/- via payumoney.
I received the message from payumoney about my refund of rs 1283.0 from healthmug on saturday (18 th april 2020) but still it is not reflecting in my hdfc bank account, can...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
santu408
from Thiruvananthapuram, Kerala
Report
Copy

settlement or refund not done

Fraud application, paid with jio money, clicked on refund, but amount was not credited back even in 5 days. Transaction id[protected],[protected]. Please refund my money back.
Fraud app payment still hold from 16th april today it's 21 april but still neither payment not refund or settled.[protected] refund initiated.[protected] settlement in progress. They don't even have a customer care no. Nor email communication. Totally fraud....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
ਸੁਜਲ੍ ਸ਼ਿੰਘ ਸਾਹਨੀ
Report
Copy

money inquiry

Website:Street wear

I ordered shoes . I pay money through Paytm . The transaction has successful but after some time my transaction dropped . So where my money gone and what i do in this situation . Please give me answer .

Regards
Sujal sahni...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasoon Parambil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl mobile recharge top up pending

Address:Geeth (H), Nr: Kaipurath palam, Eranhikkal P.O, Calicut 673303.

Rechargecube team

this is to inform you that i mr sivadas my mob no: [protected] (Network operater bsnl) ctopup recharged through your app for amount rs 159/- and service charge rs 8/- total 167, on date[protected] time 03.37pm your payment id[protected], is not get topup recharged yet. I contact with bsnl customer care they replied that they didn't received any topup for these...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chhoti daulatpur po jamalpur munger bihar 811214
Website:payUMoney

Bill amout rs 1078 for sbpdcl ca no[protected] is paid through payUMoney .After payment payumoney given a massage that yiur payment is sussusful vide payment id[protected] on 15 apr 2020. payUMoney shows payment is successful still sbpdcl shows payment is due....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Esha Asole
Report
Copy

not received the refund yet

I asked for refund in the month of February but still have not received it. The customer care has only chat option. It says the amount has been issued but the amount has not been credited to my account yet. If I don't receive the refunded money, I am launching complaint against you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Junayal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tran id no. 315547342

Address:delhi india

Yesterday i paid my daughter school fee through your gateway, you charged a very high amount in the form of service charge during the lockdown period, you have taken advantage of lockdown period and charged extra money from us. You are requested to return the extra charge amount. Detail given below for your reference

School fee is 13700/- but you charged 14202.78., rs.502.78 extra
Transaction id no.[protected]
Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajawbpdcl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

musk

Dear sir
My name is subrata banerjee, my mobile no is [protected]. Yesterday i bought 10 no of honeywell musk from vijayaragunath navalarnambi pharma, whose
Reg no: tn22d0013817. The among of money is rs.649 i give money from the gateway of payu. I think this company is fraud.
Pl take the necessary action as early as possible so that i can refund my money.
Thanking you
Subrata banerjee
Ph no -[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gregory Pravin
Report
Copy

redmi note pro 7, mobile

Address:Sadar bazar,idgah colony ,Agra, Uttar Pradesh ,[email protected],ph:8448440689

My daughter mistakenly ordered a mobile phone in P- - Deals online shopping, the payment has been done via Pay U money, I want to cancel that order and my money back, in this lock down period its a huge amount for my family, so kindly take this complaint in serious and do the needful ASAP...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Bathla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my payments deposits are getting cancelled

My payments deposits are getting canceled from the past 4 days.
A payment deposit with ref id[protected] and ref id[protected] has been canceled.
Whereas they were supposed to be deposit on 10th and 11th april.

When i tried to look for support or help.
It simply does not allow manual scripts.

And the automatic scripts says that the payment will be deposited on 10th and 11th april.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amir Ullah Khan Mim
from Hyderabad, Telangana
Report
Copy

amount was not settle

Please Send me Customer service Number Or email Address..

Till now the Amount Was Not Settel..

I was Done Transaction On 13th April 2020 By Credit card....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello, my merchant id - 6817255.
Received payment on 8th april 2020 of my two clients paid me money through payumoney with total amount rs 5, 250.
You block my money, no reply from your side.. Sir/mam i just want to ask u one question that why are you running your business if you can't provide proper service to customer. If there any problem, please let me know.
My 2 payment still not rcvd.in my bank a/c. Amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jugraj Koli
Report
Copy

wrong id send my money

Address:Bengal india payumoney@hdfcbank
Website:payumoney@hdfc bank

Meri id se kishi dusri id par paishe send ho gaye hai vaapas kaishe aayenge jankari bataiye sir request
Transaction id HDFB5B5FF614FFC4ID7BEEE4A529009F5BC
Send id payumoney@hdfcbank
Utr number[protected]
My mobile nu. [protected]
Refund money 20, 000 1st baar
Second baar 4, 999
Third baar 4, 999...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
ps0009
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement on hold - 13 april 2020

Address:Payumoney , Gurugram , Haryana

Mid 6742808
Payumoney has put a hold on my money worth more than 3 lakhs because there was a sudden spike in transaction. I don’t what kind of transaction these people expect from a nation wide website caters more than 18 million prospective buyers. Each day is loss of money for us and they casually post that it will take 2 working days to solve the issue.
If my problem is not solved im planning to gather details of all similarly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy