PayUMoney Complaints & Reviews

Https://www.ezeephones.com
I have to oay via credit card
Payubiz please refund my amount very fast, no received amount then we complaint cybercrime

+1 photos

Aug 9, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 13, 2020

Verified Support

Hi,

As checked, this is a successful transaction via transaction Id - [protected] and bank reference number[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team PayU

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 9011032119

I have made payment for mobile phone and now the no confirmations of order by ezzephone..

PayUMoney customer support has been notified about the posted complaint.

Jun 12, 2020

Updated by Crknck Here the details of transaction

Jun 12, 2020

Updated by Crknck No reply front ezzephone

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 11, 2020

Verified Support

Hi!

Apologies for the inconvenience.

Request you to share the screenshot of transaction details (Transaction id, amount and date) and we will get this checked for you.

Regards,
Team PayU

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

On-line phone order payment rs 2999 by payment id[protected] date 30.04.2020 is not delivered.

Aug 9, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 10, 2020

Verified Support

Hi Vikram,

Apologies for the inconvenience.

Request you to share the screenshot of transaction details ((Transaction id, amount and date) and we will get this checked for you.

Regards,
Team PayU

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Date :02 jun 2020
Amount :₹ 10, 752.49
Transaction id :[protected]
Purchase from :payumoney_app_invoice

Payment initiated
02 jun
07:59 pm
Payment successful
02 jun
08:00 pm
Settlement in progress
02 jun
08:00 pm
Rs. 10, 500.00 will be
Credited to your bank
Account in 72 hours
But till time not receve any ammount in bank

Merchant id-6280639

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 10, 2020

Verified Support

Hi Pravash,

Apologies for the inconvenience.

As checked, our team has replied on your ticket id ZO[protected]. Request you to check the same and reply on same ticket for further assistance.

Regards,
Team PayU

Reply

P

pravash dash

from Ahmedabad, Gujarat

Jun 15, 2020

Till no money refunded by payumoney they are froud me from 02 june to 15 june no any valuable comments and they have no customer care support or phone number directly contact for releted issue

Please back refund please

Reply

pravash dash's [Complaint's author] reply, Jun 19, 2020

Till now he not giving any refund and they also changed 8825 for which OD this is not credit account still he is not reply one message reply after 3 to 4 days

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: https://www.ezeephones.com/

Dear sir

Payumoney is allowing payment of fake site ezeephone.com. Ezeephone.com is selling phone and tablets on internet. There is no confirmation of order on ezeephone.com. Ezeephone.com contact number and email ids are fraud. Getting failed email message.

I bought one tablet of rs 3999.20. Payment processed through payumoney. Both ezeephone.com and payumoney are doing fraud together.

Please help me to get my refund.

+1 photos

Jun 8, 2020

Complaint marked as Resolved

No action taken. Not sure how it is marked as resolve. No response from company on this case.

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2020

PayUMoney Customer Care's response Hey, this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly on
ankur.[protected]@preshatrading.com, [protected] to get the status at their end. Hope this helps.

Regards
Team PayU

Jun 10, 2020

Updated by ssjmbhsp There is no merchant exists and no support email ids and numbers are working. How come payumoney register this type of merchant who is doing fraud with customer. Please help me to refund my money.

I have attached merchant address and mail I'd which is not working.

Verified Support

Jun 11, 2020

PayUMoney Customer Care's response Hi, we have notified the merchant for the same. They shall assist you soon. Thanks!

Jun 14, 2020

Updated by ssjmbhsp Not sure how you are contacting vendor when he is fraud. Please initiate refund urgently and close this case.

View replies

S

Syed Fazullah

Jun 15, 2020

Not got cinfirmation of order no. : [protected] which is placed on 14-June-2020 at 2:17pm in www.ezeephones.com...Please give confirmation on my mobile number :[protected]...
Otherwise pls refund my money...

Thank You

allowing payment for fake website ezeephone.com - Comment #3692696 - Image #0

Reply

PayUMoney Customer Care's response, Jun 16, 2020

Verified Support

Hey, this is a successful TXN via PayU Payment Id - 10517456005 at our end, the amount for the same has been remitted to the merchant www.eloda.biz. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

On 12th feb 2020 i wanted to make payment for ttd (Tirumala thirupathi devasthanam) booking and paid rs.2060/- but it did not reach ttd and went to some other account. Ttd confirmed that they have not received this amount and i had to pay again and booked my special darshanam tickets. I asked sbi cards to refund this money as the money did not reach the intended party. Sbi cards reveresed this amount upon all enquiry with a clause that they would reverse this amount if the payumoney claims this amount as genuine. Today i got the reversal notice that rs.2060/- is debited to my card account. Hence i want a refund of rs.2060/- from payumoney. I have written several e mails to payumoney, who never bothered to respond.

PayUMoney customer support has been notified about the posted complaint.

Jun 07, 2020

Updated by M G Vijaya sarathy On 12th feb 2020 I wanted to make payment for TTD (Tirumala thirupathi devasthanam) booking and paid Rs.2060/- But it did not reach TTD and went to some other account. TTD confirmed that they have not received this amount and i Had to pay again and booked my special darshanam tickets. I asked SBI cards to refund this money as the money did not reach the intended party. SBI cards reveresed this amount upon all enquiry with a clause that they would reverse this amount if the Payumoney claims this amount as genuine. Today i got the reversal notice that Rs.2060/- is debited to my card account. Hence i want a refund of Rs.2060/- from Payumoney . Despite my several e mails, payumoney never responds.

Verified Support

Jun 08, 2020

PayUMoney Customer Care's response Hi M G,

Apologies for the inconvenience.

Request you to share the screenshot of transaction details (Transaction id, amount and date) for further assistance.

Regards,
Team PayU

Jun 08, 2020

Updated by M G Vijaya sarathy I have already sent all the details . The details are enumerated in the complaint also.
the id given as per SBI is 372175. I have given full pargticulars to SBI cards who says that
Payumoney is credited with Rs.2060/-

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: INDA

I purchase mobile from moblystore and payment done by payu money 2999 sr

My order id :[protected]
Order date :12/05/2020
Payment made by : payu by phonepe
Amount paid : 2999

+1 photos

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 8, 2020

Verified Support

Hi Sofi,

Apologies for the inconvenience.

As checked, this is a successful transaction via transaction Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant on [protected]@outlook.com for further assistance.

Regards,
Team PayU

Reply

sofisyed's [Complaint's author] reply, Jun 8, 2020

Good Afternoon Sir,

as per your suggestion there no response from moblystore i request you to refund my money and one request from me plese do not accept the payment from fraud site before accepting payment check the site pleaese

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir i have paid amount for good night product but still now not received by me pls clarify and send the product

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 8, 2020

Verified Support

Hi Sunil,

Apologies for the inconvenience.

Please note, PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Request you to connect with the merchant directly for delivery or refund related concern.

Regards,
Team PayU

Reply

sofisyed's reply, Jun 8, 2020

Good Afternoon Sir,

as per your suggestion there no response from moblystore i request you to refund my money and one request from me plese do not accept the payment from fraud site before accepting payment check the site pleaese

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ezeephones sadar Bazar , idgah colony, Agra Uttar Pradesh

Dear team

www.ezeephones.com

This is fake mobile phones web site and using youtube ad. To take orders for phone or tablets. They can't give any response after taking online payment. This service user thru your payu web site kindly give my refund and ban this website.

Payment id [protected] date 4- june 2020

Kindly take refund from this web site owner and track and do block his all payments

+3 photos

Aug 13, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2020

PayUMoney Customer Care's response Hi Pukhraj,

Apologies for the inconvenience.

As checked, this is a successful transaction via transaction Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team PayU

View replies

L

Love Status Fan

Nov 17, 2020

Ye website fake hai ye log logo ko Chutiya banati hai YouTube par Add dekar humne ek phone order keya phone k badle me ek Dabba Phone bhej deya isme koi contact number nahi hai mere phone re_found v nahi huwa mera paisa v chala gya kitna mehnat se ek ek rupya jama kar k phone order keya tha😥😥😥

Reply

PayUMoney Customer Care's response, Nov 17, 2020

Verified Support

Hi,

We regret the inconvenience caused. Please share your Payment ID or transaction details so that we may check and assist you with the status.

Regards,
Team PayU

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Salem, tamilnadu

I made payment of rs.49 to quicker for registration purpose but amount debited rs.10000.00 in my account. Please help me otherwise i will go to raise compliant to cybercrime.

Thanks,
S. Vignesh

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 5, 2020

Verified Support

Hi Vignesh,

Please share your Payment ID via http://help.payu.in/ so that we can look into it and assist you.

Regards,
Team PayU

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello,
My name is ramanand kumawat and my merchent id is 7067824. On 27th may i have got 35k by oyorooms and my payment is on hold by payumoney risk team. I provided all the required information through mail and by ticket generate service to payumoney. But they are not approving my money in bank. Paymoney is a fraud company.
They are not calling me also, so i can better explain my problem. They don't have any customer support.
Bad service by payumoney.

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 2, 2020

Verified Support

Hi Nk,

As checked, we have already acknowledged and resolved your concern. The settlement has been successfully released from our end. Let us know for any other assistance.

Regards
Team PayU

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Saket delhi

I hv been told to wait for 210 days for the settlement. Now it's 230 days, kindly provide the resolution, as i hv raised n numbers of tickets. Pls dont force me to kill payu money members or to bomb at your gurgaon office. No one is responding since long time. Pls help and call [protected]. Thanks

PayUMoney customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Religare, Gurugram

I had cancelled my religare health insurance policy and they have informed me that vide transaction number[protected] dated 27 april 20 they have transferred rs 50779 to you. I have still not got the amount in my account. Religare keeps telling me that the amount has been given to you and wants me to follow up with you.
I am a pensioner and senior citizen. I request you to do the needful at the earliest. My mail id is [protected]@gmail.com

PayUMoney customer support has been notified about the posted complaint.

View replies

M

Madan marwah

Jun 1, 2020

Please also refer your letter dated 27 April 20 promising to pay me within 5/7 days.

Reply

M

Madan marwah

Jun 1, 2020

I am attaching your letter

refund amount for me given by religare to you - Comment #3688178 - Image #0

Reply

M

Madan marwah

Jun 3, 2020

I have already sent you a copy of YOUR
mail telling me on 27 April 20 that I will receive the money in my account in 5/7 working days.
So there is nothing to resolve. It has just got to be transferred to my account. Please do the needful.

Reply

M

Madan marwah

Jun 8, 2020

Surely one week is enough to find out the status of your promise ( transaction id[protected] and reference id [protected]) mentioned in your mail dated 27 April 20 to transfer my refund money Rs 50779 to my bank account within 5/7 working days. Please do needful on priority as it is now 5 weeks overdue.

Reply

M

Madan marwah

Jun 13, 2020

My complaint of 30 May 20, and no reply from you so far till 13 Jun 20. Your several days are over.
There is nothing to resolve. You just have to transfer money given by Religare to you for me.
At least give me some reply.

Reply

M

Madan marwah

Jun 16, 2020

I am a 75 year old person waiting for your reply. As i told you there is nothing to resolve. You need to pay the money given by Religare to you for me. please do it fast.

Reply

PayUMoney Customer Care's response, Jun 17, 2020

Verified Support

Hi Madan,

Apologies for the inconvenience.

As checked, the given transaction has been successfully refunded to your source account on 28/04/2020 via ARN 201000559770. Request you to connect with your issuing bank with the given details for further assistance.

Regards,
Team PayU

M

Madan marwah

Jun 19, 2020

In your own mail dated 27 April 20 ( copy in my complaint dated 30 May 20), you have mentioned that refund amount Rs 50779/- will be reflected in my account in 5/7 business days.
I HAVE NOT RECEIVED MONEY SO FAR.
After waiting for 33 days, I have complained to you on 30 May 20 to give me my money. You said your reply to me may take several days ( "Several" as per dictionary means approx 7 days). It is now 18 days.
I HAVE NEITHER GOT A REPLY FROM YOU OR MY MONEY.
IT IS 52 DAYS SINCE YOU PROMISED TO GIVE MY MONEY.
THERE IS NOTHING TO RESOLVE.
IT IS MY MONEY JUST TO BE TRANSFERRED TO ME.
IS IT YOUR WORK ETHICS TO WITHHOLD MONEY FOR 52 DAYS AFTER PROMISING TO PAY?

Reply

M

Madan marwah

Jun 19, 2020

Just read your response.
Let me see. But my points are still valid.

Reply

M

Madan marwah

Jun 19, 2020

I am sending screenshot of my account to show money has not reached my account. Are you sure money has been sent to this account ?

refund amount for me given by religare to you - Comment #3694129 - Image #0

Reply

PayUMoney Customer Care's response, Jun 20, 2020

Verified Support

Hi Madan,

As informed earlier, the given transaction has been successfully refunded to your source account on 28/04/2020 via ARN 201000559770. Request you to connect with your issuing bank with the given details for further assistance.

Regards,
Team PayU

M

Madan marwah

Jun 20, 2020

I have rechecked my passbook. Till 19/06/20 there is no credit of Rs 50779 from pay u money. I have asked source account bank, Syndicate bank Faridabad to look into this. They are expected to take one week. Can you please check whether the transfer has taken place to another account by mistake.

Reply

PayUMoney Customer Care's response, Jun 20, 2020

Verified Support

Hi Madan,

We would again, like to inform you that the refund against your transaction via PayU ID: 10155599881 has been processed successfully from our end on 28-04-2020 and same should get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday and bank holiday) from the date of refund.

Kindly contact the customer support team of the card/account issuing bank, in case the amount is not credited to the account till now.

We appreciate your understanding in this regard.

Regards,
Team PayU

M

Madan marwah

Jun 24, 2020

This is really confusing
You are again repeating on 20 Jun that your transaction [protected] dated 28 April 20 will be credited in my account in 5/7 working days. Have you transacted again.?

Reply

M

Madan marwah

Jul 7, 2020

I have given details to my bank ( Syndicate) to investigate on their side.
In the meanwhile can you PLEASE confirm this amount Rs 50779 was sent to my account ( source account) of Syndicate bank [protected].
This will sort out this transfer from you on 28 April 20 to me which is NOT RECEIVED TILL DATE.

Reply

Helpful

Found this helpful?

12 Comments

Post your Comment

Comment Guidelines

Address: We don't know the address

I have ordered a mobile redmi 7 pro of rs. 2999/- on dated 02/05/2020 sbi credit card that mobile is not yet received till date. Please give the transaction detail of that mobile and return my amount back to my account. Do the needful sir.

PayUMoney customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Payu.in

I was uploaded all documents on 13th may and it was showing it will take 2 business days after 3 days i was opened a ticket on 16th may then support asked me about documents of my transaction i was replied i m here for resolve my profile documents after they are not replying.
On 28th may they edited my ticket opening date but they forget to edit in conversation. I have 14k+ in my payumoney account.
My email : [protected]@gmail.com

+1 photos

PayUMoney customer support has been notified about the posted complaint.

May 29, 2020

Updated by ApoioViewer Verify my account so i can receive my payment in my bank account

Verified Support

Jun 02, 2020

PayUMoney Customer Care's response Hi,

Apologies for the inconvenience.

As checked, our team has assisted you regarding your document approval query. Further, regarding your hold settlement request you to provide invoice and proof of delivery for the transaction put on hold on your ticket id FN[protected] and our team will assist you further with your concern.

Regards,
Team PayU

Jun 03, 2020

Updated by ApoioViewer I have requested to refund amount of suspicious transaction.

Jun 03, 2020

Updated by ApoioViewer You have refunded all my payments because of 1 suspicious transaction . And still settlement is not enable to my bank for my next transactions.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 52,narayana mudali street,sowcarpet,chennai,6000079

Payment done to sha kundanmal misrimal through payu
Date 15/04/2020
Transaction id[protected]
Amount-13253.76
When contacted the company, they have stopped online business a year ago.
I need refund of my payment

PayUMoney customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai

I had made a payment on 14/5/20 vide transaction id[protected] for rs 999 for sony bluetooth speaker and earpods combo for rs999 from vice beers from mobylstore.com after seeing the add on instagram as a idd gift but it is over 14 days that i have not received the item 🙏look into the matter n revert back on mobile [protected] or refund the amount of rs 999

PayUMoney customer support has been notified about the posted complaint.

View replies

A

Akil Sayani

May 28, 2020

Not received any response from payumn nor vendor mobylstore. Com but payment of 999 paid by credit card transactions I'd[protected] dated 14/5/20 but not received Sony Bluetooth speaker and earpods

Reply

Akil Sayani's [Complaint's author] reply, May 28, 2020

Pls refund the amount if vendor can not supply

A

Akil Sayani

May 29, 2020

Your response that the payment has been made to the vendor and you are it touch with them is very unfortunate reply when the payment is made why the vender is not complying n completing the delivery even after 15 Days kindly inform the vender to deliver or debit the vender a/c n refund me kindly revert back on [protected]jilu

Reply

A

Akil Sayani

May 31, 2020

No response from your side n the vendor is this not fraud taking money n keeping silent kindly revert back paid Rs999 by credit card n not received Sony blue tooth speaker n ear pods combo public are advised to be careful when dealing with this agency kindly revert back [protected]

Reply

A

Akil Sayani

Jun 4, 2020

why is payumn not replying or giving any assurance when the amount collected by you n given to vendor but vendor not supplying the goods then can't payumn debit the vendor n refund the customer payment I'd[protected]

Reply

A

Akil Sayani

Jun 4, 2020

your addverisement shows 66
percent customer satisfaction but my complaint is pending From 28/5/20

Reply

A

Akil Sayani

Jun 7, 2020

psyumn silence proves that it just collects payment and has no control that the vendor will receive the goods those seeing this message should be careful when dealing with payumn please see that the transaction I'd[protected] dated 14/5/20 for Rs 999/- is refunded as Mobylstore.com has not supplied the goodsa

Reply

A

Akil Sayani

Jun 10, 2020

it's over 13 days on may 29 2020 I have lodged a complaint but the payumn customer care has not taken any action this proves that payumn customer Care is non fictional and people are warned to be careful with Instagram adds n not fall into the fraud being helped by payumn as payments is deducted but products not being supplied this is S loot and Goverenment should take serious actions against such frauds

Reply

PayUMoney Customer Care

from Gurgaon, Haryana

Jun 13, 2020

Verified Support

Hi Akil,

Apologies for the inconvenience.

Request you to share us your registered number along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and we will get this checked for you.

Regards,
Team PayU

Reply

Akil Sayani's [Complaint's author] reply, Jun 13, 2020

Registered mobile no is 9223408427 and your transaction I'd is 321355695 dated 14/5/20 for Rs 999 status sucessful

A

Akil Sayani

Jun 13, 2020

Why do you need again and again all the details which has been given in the complaint kindly refund the amount and debit the vendor(mobylstore. Com) who has failed to send the goods

Reply

PayUMoney Customer Care's response, Jun 14, 2020

Verified Support

Hi Akil,

Apologies for the inconvenience.

As checked, this is a successful transaction via transaction Id - 321355695 at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [email protected] for further assistance.

Regards,
Team PayU

A

Akil Sayani

Jun 15, 2020

The vendor is mobylstore.com so please let us know if you have credited the smount to this vendor please reply n let us have their mobile no

Reply

A

Akil Sayani

Jun 15, 2020

Received a call from [protected] saying that the order has been cancelled and was asking for my debit card CV why should I give my cv also is the above mobile no your authorised customer care no

Reply

A

Akil Sayani

Jun 16, 2020

Not refunding the amount of Rs999/- when a call received from your end yesterday saying that the amount has been cancelled and was asking for CV of debit card why does payumn need CV of card no 🙏clarify refund of the amount of Rs999 can be done by Rtgs, Neft and cheque please do as a special case as the amount I's much needed at the time of Covid 19 hope the needful will be done as my money is blocked with you since last one month so 🙏immediately refund the amount of Rs 999 which may be small for PAYUMN but a big amount for US

Reply

A

Akil Sayani

Jun 16, 2020

One more days gone by n no response from payumn which proves that it is just interested in debiting the customer a/c n then gives vauge reply the public is warned to be double careful when dealing with instragram ads n PAYUMN as you will loose your hard earned money at the time of covid 19 when we every penny counts payumn please refund my amount of Rs.999/- to avoid legal actions

Reply

Citrus Payment Solutions Customer Care's response, Jun 17, 2020

Hi Akil,

Apologies for the inconvenience.

As checked, your transaction has been refunded by the merchant today. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team PayU

A

Akil Sayani

Jun 17, 2020

Waiting for refund a senior citizen is waiting for payumn hope in vovid time a senior citizen refund for will be expideted. Urgently

Reply

A

Akil Sayani

Jun 18, 2020

Please not close the complaint untill I receive the refund a senior citizen waiting for refund if his amounta

Reply

PayUMoney Customer Care's response, Jun 20, 2020

Verified Support

Hi Akil,

As informed earlier, your transaction has been refunded by the merchant on 17/06/2020 via ARN 74678440170000001939923. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team PayU

Helpful

Found this helpful?

15 Comments

Post your Comment

Comment Guidelines

On 17th May 2020, I made a payment of Rs. 999/- via PayU to purchase JBL portable wireless speaker and headphone. The invoice also says the same thing. But when I receive there was a fake company speaker and no headphone. When I check for the site, it is not working https://thestylestudios.com |
I was relying on PayU 's credibility to make this payment and now got cheated. The customer care number of the service provider is also not working. I hold PayU responsible for supporting this cheating company. Reimburse my amount, or I go to court against PayU for authorizing

+1 photos

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

PayUMoney Customer Care's response Hi Abul,

Apologies for the inconvenience.

Hi! As checked, this is a successful transaction via transaction Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant on [protected]@gmail.com to get the status at their end.

Regards,
Team PayU

May 30, 2020

Updated by AbulKalamAzad1 Hello Team PayU - the merchant site that you say IS NOT WORKING. Their contact no IS NOT WORKING. How do you approve such a site? THERE IS NO WAY TO REACH THE MERCHANT. Either reveal WORKING CONTACT DETAILS OF THE MERACHANT or I WILL FILE A CASE AGAINST YOU - because it PayU that has APPROVED SUCH A FRAUD COMPANY. That way, you must be also FRAUD.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi team my name is shivon Rodrigues you have been addresng me as pinto which is wrong, I have received a mail recently with regards to a payment 3 days ago i.e.[protected] the payment id[protected] the amount is 475 made cn u tell me for what has the payment been made my email id is [protected]@ymail.com since I don't remember any payment done.

+1 photos

PayUMoney customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I have made a payment of Rs. 38, 941, 00 via Payu to Merchant MSHK (Medica Superspeciality Clinic) on 23rd March, 2020 through bu AXIS Bank Credit Card.

The Email Confirmation I received from Payu has details :
Payment ID :[protected]
Merchant Order ID :[protected]

The MErchant is stating they cannot find the Payment. They are asking for a UTR Number. Please provide the UTR number

PayUMoney Complaints & Reviews

File a complaint to PayUMoney

PayUMoney reviews & complaints page 93

Refund my money immediately

Post your Comment

working for fraud customer ezeephone

Post your Comment

on-line phone order not delivered

Post your Comment

setelement not receive

Post your Comment

allowing payment for fake website ezeephone.com

Post your Comment

my money is struck with payumoney, money not refunded

Post your Comment

Note 7 Pro is not received till date

Post your Comment

I have paid money for a product but not send the goods

Post your Comment

fake mobile web site take money thru useing your gateway

Post your Comment

I made payment of rs.49 to quicker for registration purpose but amount debited rs.10000.00 in my account.

Post your Comment

Settlement is on hold by payumoney

Post your Comment

Settlement not done, 230 days gone

Post your Comment

refund amount for me given by religare to you

Post your Comment

online mobile purchase

Post your Comment

Payumoney Not verifying my profile documents for payment settlement

Post your Comment

Company has stopped online business

Post your Comment

Sony bluetooth speaker and earbuds for Rs 999

Post your Comment

Payment made to ecommerce site that is not working

Post your Comment

Fraudulent payment made

Post your Comment

I have made a Payment via Pay, money deducted but Merchant cannot find the payment

Post your Comment

Related businesses