PayUMoney Complaints & Reviews

I initiated a forex transfer on Indusforex website on 1st of march 2020.
I paid the 5% upfront deposit of Rs 9635.64 using HDFC netbanking. Just when I was about to finish the system crashed and the transaction failed. However, soon after that I got confirmation from HDFC that the payment is done and my account was debited. I have attached the confirmation from bank statement below.
But I haven't got any confirmation from Indusforex...

Dear team,
Greetings from fairsky travel house...!!!

Since two days we are waiting for the payment but till now it has not come in our account.. Your payumoney app showing paying will be transferred to account on 3rd march at 08:00hrs... Why do you people do not transfer the payment on time.. This way how will we do high amount business in coming days, if the payment is delayed so much from your side to get credited...

Hi pay u,

With regards to my previous communication to the risk department and sales manager "amit kumar", i am a verified merchant on pay u india and my merchant number is 6917046 one of my customers booked a travel service and he has done the transaction via pay u using cc, the transaction has been put on hold by the risk team and i have provided all needed information to pay u risk team but my funds is still not being...

I had raised query for settlement on 20/02/2020 and my ticket id is - VL[protected] . i have even replied to your query still i have not recieved any updates on the same yet.

So please do the needful from your end.

Waiting a positive reply from your side.

Please resolve the issue as soon as possible.

I am expecting settlement of transaction as early as possible from your end.br...

Date of incident 24/02/2020
Client number -[protected]
We have done the money transaction through the kotak mahindra bank credit card with card number [protected] through payu money... Money has been debited but the payment was unsuccessful.
Payment id[protected]
May i know actually where the problem is and let me know when can i get the money back in my card...

Why so much delay in settling the payment to our account... I have uploaded all the required documents on your portal. Transaction id :[protected]. Kindly do the needful without further delay. Their is no communication number too to talk to payumoney team... This is not the way you people should do. I believe it is a trusted gateway.

Everytime if this way the payment is delayed from payumoney then it will be very difficult for...

Today i made a transaction from my paytm wallet to facebook through payumoney gateway and my money got deducted from my wallet and the payumoney showed that transaction had failed! When i try to reach them through their web assistance they were asking about transaction id when i input the transaction id which i only had with paytm wallet they were saying it is invalid. Also there is no any other way to reach them. Kindly please help....

Dear sir/madam

Greeting for the day!!

My name is ramvali raut and i inform you that i try to follow up my unsettled transaction in m/s payu money (Payment gateway) and m/s indobaroda servicemart pvt ltd - (Merchant) amount of rs 61, 000/- on 03 oct 2019 but my money has not refund and not given any service form merchant side m/s indobaroda servicemart pvt ltd.

Whenever i try to follow-up regarding...

Hi
I have taken a client paymwnt after they approved accunt i have tested with transaction. But they have not cleared my settlwmwnt amount. They dont have any contact number to talk. Neither they contacted me in this regard.
I tried to open a ticket, its been 7 days since i opened the ticket. There is nonupdate dispite i added comment a number of times. The only update i see is postponing resolution and a new date everytime....

It’s been more than 8 days since i am prompted to receive the refund. Don’t let down my trust, how long does it take to make a refund? The transaction was cancelled and so i should have received it within the same day or within 5-6 business days as you mentioned. Please look into the matter and resolve the issue as soon as possible. Have a wonderful day!...

Hi,

I received a message today from payumn stating that :- “ your payment (Id[protected] of rs 700.0 for zed lifestyle private lim is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj”. However i haven’t made any such transaction and today is the first time i registered my email with payumn just to log the complaint. Could you please tell from where the money has got deducted?...

I've bought one ticket to go to the taj mahal on feb 16 2020 on asi. Payumoney.com & i've never receive it by mail or sms.

At the end of the process, i didnt see any confirmation page with an official receipt & confirmation.

But only a little message saying "concurrent request exception" and "transaction is already complete". So, the transaction have been completed, credit card have been charged but still cannot...

I purchased asi entry ticket from asi website but ticket was not generated after debiting my account. I had not received any mail, message or notification. I had to pay the entry fee by cash. Now i wish to know the status but nowhere transaction history is available in website. Though regeneration option is there, but it didn't resend the ticket to mail. Even there is no option to lodge complain in the web....

The company through which i order a mild shampoo promises me to deliver the order within 3 days but they still did not deliver my order and already had took 9 days.
I paid the money through your merchant pay u money and also have transaction id
I will provide when you need
Please help me to get my order as soon as possible.
My transaction id is[protected]
Amount deducted was ₹ 249.0
And order date...

Please note that i paid irs.1062.00 to insasta through payu on 25.01.2020. However, insasta did not deliver my orders till today. I cannot contact them through phone or mail both are not working. Now i fell fishy about this company and want to cancell my order. I informed them if i did not receive my order today, then i will cancell my order. Pls. Procerd to refund my amount. Regards/mohanan peramana....

Respected sir

I had made a payment of 13, 250 thru net banking to british council on 4th feb 2020. The same payment has been deducted by my yes bank account. I have also contacted yes bank and british council for the below payment status. As per bank they have credited the payment to payu and british council is saying that they have not received an money. I am daily contacting british council and yes bank. I am suffering a...

I got some coins from cred after my credit card payment.in order to redeem those coins i have to goto the website that is "give.co"
I selected my product and used my coin to get some discount. It was going very good till payment i paid inr 1298/-. Payment was going through payumoney page. However my money got deducted from my credi card and page got stuck as blank white. I wait for a long time but nothing happened i checked my order...

Hi,

I had booked tirupati darshan on 09 feb 2020 for 2 people. The darshan date was 4th march 2020.

I paid rs.800/- via sbi netbanking.
Payment id:[protected]
Merchant id : mi14p47q
Date : feb 09, 2020

I have not received darshan booking confirmation from the website.

Payment was charged on my sbi account.

I am trying to get in touch with support...

Hi team,
I have done one transaction on 2 feb2020 through parents alarm portal. My amount is deducted from my axis bank credit card and its successfully submitted to payumoney account as i get the message from my bank. But as i think, it is not submitted to school. I asked the school about this. They told me there are no fees submitted to their account. And i also call parents alarm, they told me asked the school about this. So the...

Hi

Below mention email i recived from payu money

(Greetings from payumoney!! We would like to inform you that the said payment ids:[protected] and[protected] are successful. We request you to reach out to the customer support team of st marys convent educational society regarding the transactions. As per our records, the merchant transaction ids are 3rdquarterfee[protected] and 3rdquarterfee[protected]. Attached...