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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
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PayUMoney reviews & complaints page 97

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Address:Dan sugar Mill house no m-14 kashipur udham Singh nagar uttrakhand

Respected sir/mam
My name is ritik dubey I have paid my poytechnic entrance exam fee of amount RS 800 my payment id is[protected] on 11 April 2020 at 10:23:10 A.M
And my merchant transaction id is[protected]
But still in status my fee is pending why ?...
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A
Anii Nake
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payment deposit cancelled by payu

My payment which i received of Rs2000 was to be deposited on 10 but it didn't get settled so i raised a ticket to which no reply from them and today they cancelled my deposit. No reply from payu...
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Dynamo Mortal
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deposit cancelled

Hey,
My name is Harshit. My customer send me 300rs through payumoney payment link but after after 3 days your app showing payment deposit cancelled so now what i have to do.
Please Help me.
Transaction Id[protected]...
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Hi,

I have an account with payu with email : [protected]@gmail.com and i no longer want to use it, but i'm unable to find a channel to contact payu neither can i find the option to delete my account on their website, i want payu to close my account and completely wipe out all the linked documents and related information.

Regards
Shrey tiwari
[protected]@gmail.com...
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Aayush04
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refund problem for irctc

Address:Noida

I have booked one ticket on irctc using my using my debit card but i cancel the ticket on irctc portal its showing money has been refunded back to payumoney but the refunded money has not been credited back to my account. Please look into matter.
Refund reference no:05134040096024265422005

Please help...
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devepanc7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment statement on hold

Hello, my merchant id is 6853498. Received payment on 3rd april 2020. You block my money, no reply from your side.. Raised query again n again. Why are you running ypur business if you can't provide proper service to customer. If there any problem, please let me know. And give proper response of you have ticket system in your platform.

Also give me your customer care mobile number my account manager email so i can coordinate...
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Address:Devakottai road amaravathy pudhur Karaikudi sivaganga district

Still not received refund my money in the merchant services...
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Address:PayUMoney Corporate Office Address: 4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001.

Hello i was raise my tickets on payumoney customer care portal 6th april 2020 number is sh[protected] for my 15 transection settelment on hold. Payumoney team not responding our emails. My 25000rs on hold and i dont know the reason behind of it. So please let me give my money back.

I was started payumoney gateway since last 15 days. When i was start service they transfers all my customers payment in my bank account susccsfully....
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Address:Jamshedpur

Hello team,
An unauthorised transaction of rs. 29000 was made from my sbi account by some payumoney user after hacking my phone and getting my debit card details. This is completely unauthorised transaction.
I received the following message in my message box.

*sbidrcardx6481 used for rs29000.00 on 06. Apr20 at 11111744 txn#[protected]

When i was checking the details in my transaction history on...
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F
Frozen23
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but amount debited on 30/03/2020

Website:www.payu.in , www.canarahsbclife.com

I have done a transaction for rs 25, 000 from my canara bnk account towards canara hsbc obc life insurance policy on their website.. My amount was debited from account on the same day but i have not received any payment confirmation or receipt fronm them and now when i check on the website the premium amount is showing unpaid.. Even my money was not reversed and even now the premium amount is showing unpaid after 1 week.. Transaction reference...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

im order in phone deal

Address:Karaikudi amaravathy pudhur

Is my order user cancelled
Then can't be refunded the money
The merchant account is not responsible for delivering

My payment (Id[protected] of rs 2999.07 for online shopping is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

Confirmed: your order has been successfully placed with order id [protected]. Due to covid 19 pandemic there will be slight delay in dispatching...
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T
Techsavii
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is not settled or not refunded

I have already raised query for that.

I have already submitted documents for releasing payment. Still my payment on hold.

I have received payment at 19 march then after 72 payment not settled so i can raise a ticket for that.

Then i have received mailed for payu and given list of some document which required for payment settlement.

So i can send all the documents which is required...
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S
sanjoy shrivastava
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lichfl 212100004272

Address:LICHFL
Website:LOCHFL

For instalment of 05.04.2020 (Rs 11661) of lichfl[protected] i started with lichfl transaction number lm-1259423. Due to slow speed of internet payment took long time than usual and finally the amount rs 11661/- was deducted from my sbi savings account on 06.04.2020 at 8.22 pm. Sbi is showing that the amount was paid to payu payments private limited vide txn no. [protected]igailaonv4...
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Urbanwale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney payment on hold for no reason.

Hi,
I have received several payments from different customers on payunow, but in my app from it says that the payments are on hold.
Its almost rs 13069, kindly give me a call or update me why my payments are on hold. I am not a new user or done anything un-ethics, so i request you to please release my payments because its a lot of amount and those money are of my business running....
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Sandeep_Mittal
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i haven't received, rs 60 000 in my merchant account

Address:H NO 90 POCKET D 14 SEC 8, ROHINI DELHI

Hi
My merchant account with payumoney is 6994001.
On 3rd april and 4th april three of my clients paid me money through payumoney with total amount rs60, 000.

Transaction id[protected] rs30, 000
Transaction id[protected] rs12, 000
Transaction id[protected] rs18, 000

Initially it was put on hold and i was asked to submit the invoice, once i did that today, it is still on hold. This...
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ShashiAnand91
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airbnb refund not credited into my account

I had made booking on airbnb. However, i cancelled due to ongoing virus spread and lockdown. Airbnb issued refund of 40, 517.14 to my account through payu, under receipt id: rcnw5nbrc8. The transaction code airbnb says is [protected]. The refund was initiated on 15th march 2020. Yet there is no payment into my account. I checked with airbnb and they had issued the refund from their end. I have to check with payu is what airbnb responded....
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shrivas3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bbmp transaction issue

Hi,

I have paid my BBMP property tax today through SBI account via PayU on BBMP website, transaction took long time and I saw a blank page instead of a success message.

I checked my account was not deduced at this point, after an hour, I checked BBMP site it was showing showing paid amount 0.00 so I paid this time using HDFC method and it worked.

But later I saw ammount was deduced from my SBI...
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Model Media Solutions
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment gateway payumoney - payment not sent in bank account even after 10 days of transaction

Address:PayU Payments Private Limited Unit no: 701 (P), A-Wing, Eureka Towers, Building no: 7, Mind Space, Malad (W), Mumbai-400064 Contact Number: 022-61642600

We have use payment gateway of payu, we provide our customer payu money payment link... He make payment via that payment link... On 27 march 2020...&... We have provided payumoney... Invoice proof as well... For processing our payment...

But now no one is responding on mail... From payumoney... We have raised ticket on their website as well, but their is no response from them...'

We have also provided them, customer...
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Sir, I paid Rs.302 for recharge of TATASKY DTH ON 4.4.20 through Payumoney gateway. My payment ID[protected]. Amount paid from my SBI account. Due to delay in transaction, my DTH service deactivated. hence request you to refund my recharge amount Rs.302/- at the earliest.

Regards,
V Soundar
Advocate
5.4.20...
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Venkata Nageshwara Rao
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2539.97 16/03/ 2020

విజయవంతమైన ఈ లావాదేవీ కలిగారు నాకెటువంటి సమాచారమూ లేదు...
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