[Resolved] PayUMoney — bescom electricity charges | |||||
Paid rs 1503 to bescom yesterday using your service. Even though i got the receipt, it is mentioned that the update will take 2 or 3 days to get reflected in bescom online system. As the last date for payment of bescom charges is 27th july 2017, i made another payment to bescom directly by accessing bescom site. I feel that you must reduce the update time to within 24 hours as otherwise there will be a disconnection of service despite making the payment before the due date. What will happen to this double payment? Pl. Advise. Was this information helpful? | |||||
Aug 26, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 PayUMoney Customer Care's response Hi Ravi, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer Regards, Team PayU | |||||
 4 Comments | |||||
Comments
Thank you for your update.
What I mentioned in my mail was that the time required to update the transaction in Service provider's system (BESCOM) can be reduced to 24 hours. You can probably workout a better solution to update the transaction status instantly. This is very much possible nowadays with the type of network and communication systems that we have.
.
What I mentioned in my mail was that the time required to update the transaction in Service provider's system (BESCOM) can be reduced to 24 hours. You can probably workout a better solution to update the transaction status instantly. This is very much possible nowadays with the type of network and communication systems that we have.
.
As i paid my bescom bill on 10th & 11th jan 2018 . the amount was debited of Rs 627.55/- from my account for two times & it is not updeted pls do the needfull.
Here is the details of transactions.
BESCOM Acount ID no : [protected].
1). Transation id :[protected].
on 10th Jan 2018.
2). Transaction id :[protected]. on 11th Jan 2018.
It was raised complaint on 1th jan 2018. still it is pending.
for your kind information the ticket no is '01826254' awiting for ur valuable rerplay.
Here is the details of transactions.
BESCOM Acount ID no : [protected].
1). Transation id :[protected].
on 10th Jan 2018.
2). Transaction id :[protected]. on 11th Jan 2018.
It was raised complaint on 1th jan 2018. still it is pending.
for your kind information the ticket no is '01826254' awiting for ur valuable rerplay.
As i paid my bescom bill on 10th & 11th jan 2018 . the amount was debited of Rs 627.55/- from my account for two times & it is not updeted pls do the needfull.
Here is the details of transactions.
BESCOM Acount ID no : [protected].
1). Transation id :[protected].
on 10th Jan 2018.
2). Transaction id :[protected]. on 11th Jan 2018.
It was raised complaint on 1th jan 2018. still it is pending.
for your kind information the ticket no is '01826254' awiting for ur valuable replay.
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Here is the details of transactions.
BESCOM Acount ID no : [protected].
1). Transation id :[protected].
on 10th Jan 2018.
2). Transaction id :[protected]. on 11th Jan 2018.
It was raised complaint on 1th jan 2018. still it is pending.
for your kind information the ticket no is '01826254' awiting for ur valuable replay.
PayUMoney Customer Care's response, Jan 18, 2018
Verified Support
Hi Raghu,
Your concern has been addressed over the email sent by you under the case number 01849713. Also we would like to inform you that your payment id: 175624641 and 175732194 has already been refunded by us with reference number: 801108103188 and 801011050038. We'd advise you to please get in touch with the issuing bank regarding the same.
Regards,
PayUmoney Support Team.
Your concern has been addressed over the email sent by you under the case number 01849713. Also we would like to inform you that your payment id: 175624641 and 175732194 has already been refunded by us with reference number: 801108103188 and 801011050038. We'd advise you to please get in touch with the issuing bank regarding the same.
Regards,
PayUmoney Support Team.
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I have paid through hdfc netbanking.Kindly tell me the order number.So that i can track my order.Also i want to check wheather its placed or not as my money is not paid back nor i have recieved my order. My another email id is [protected]@gmail.com.
We would like to inform you that the TXN for the Payment Id 6241911432 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
Team PayU