PayUMoney Complaints & Reviews

My team initiated a refund of following transactions on 20 April 2017

17 Apr 17, 11:35 PM

[protected]

43407_17041728

[protected]@lim.isb.edu

7, 638.00

Completed

19 Mar 17, 01:33 PM

[protected]

43061_17031949

[protected]@gmail.com

29, 996.00

Completed

Now the payu customer care money teams called and asked me to pay the amount which was:

20 Apr 17, 03:38 PM
[protected]
[protected]
ajay.sharma.[protected]@gmail.com
37, 634.00
Settlement in Progress

This was paid on 20 April itself.

After 9 days - The refund is still not settled - Can you explain why?

The refund team Divya Pandey called up and asked me to pay 866 rs again. Which was paid on 27 April as below:

27 Apr 17, 03:41 PM
[protected]
[protected]
ajay.sharma.[protected]@gmail.com
866.00
Settlement in Progress

Could you let me know the status of the transaction? I've been told 24 - 28 hours on 27th April - No results so far.

NEXT STEPS:
1. REFUND to be settled ASAP.
2. Reason - why it was delayed to be communicated back to me.

Thanks
Kavita Sharma
+91 [protected]

Yesterday i booking movie ticket bahubali 2 and i used online mode for my payment and i used payumoney gateway for my Payment i followed all procedure and finally paid my fee of rs.346 but after deduction of my money payumoney not responded and stopped funtioning and when I am tracking my movie ticket by Merchant Order ID: BKC[protected] there was id not valid I am attaching a photo with this mail so you can easily confirm and i hide my account no. For my security.
So please help me.

E-mail
gopal.[protected]@gmail.com

Contact no.
[protected]

Thanks

Money is deducted from my bank account and not credited to BBMP tax system. The transaction reference no is Transaction ID - [protected].

Pay U never responds. Simply replied me a mail that says we have forwarded your complain to our merchant... We dont care for who is Pay U's merchant etc.

I want complaint to be resolved. Why the hell we should waste our time to follow up to register complaint.

BBMP never responds. Why the hell BBMP entertain such payment gateway systems which is not reliable enough.

Now, I do not know what to do, whether to make offline payment once again to BBMP or should I wait for Pay U response.

If pay u responds...then I can take a call.

Dr. Mani V

For flats regn no.9001121 in the name of ms. Neelakshi naidu and laxmi naideu on 21.04.2017 for rs.21830/- each total two installments.

I have made payment for april 2017 installment today two times but could not get receipt. My account debited two times vide transaction id ref no. Igabecquk2 rs.21830/- 8.44 a. M and igabecquk3 rs.21830/- 8.36a. M. Please look into the matter and arrange to reverse one installment urgently. Vide transaction reference no. Igabecquk2 time 8.44 a. M and igabecqiy3 8.36 a. M.

Yesterday i filled my admission application form and i used online mode for my fee payment and i used payumoney gateway for my application fees i followed all procedure and finally paid my fee of rs.1530 but after deduction of my fees payumoney not responded and stopped funtioning and when i saw my admission login again there was still payment pending then i again try and agian a transaction is made of rs.1530 towards thapar university and finally fees paid but my issue is my money is deduced twice and i want my rs.1530 back into my account. I am attaching a photo with this mail so you can easily confirm and i hide my account no. For my security.
So please help me.

E-mail
[protected]@gmail.com

Contact no.
[protected]

Thanks

The merchant name called Infinite career solutions from Delhi are the frauds hacking accounts of public and getting easy transactions through payumoney. i have lost almost 25, 000 from my account. there mail id [protected]@yahoo.com and mobile number is [protected], name-sudhakar bhim, ip adress- 49.203.248.38 and my transaction id's are[protected] & 14871706. date on[protected]. I have lodged all types of complaints but im not getting any help. please help in getting my hard earned money back please. and im requesting you to please block this merchant from your transactions and don't allow them for further transaction due public will get in trouble. for any enquiries feel free to call me on [protected]

I booked a train ticket in the morning as a guest login and they charged me 1505.70 rs.
I am requesting them to cancel my ticket and refund my cash. They are giving me receipt of my payment and not my money back. This is completely not acceptable!
This is to the the extreme now that m submitting the complaint here. They are making fool since the last 2-3 hours. Please help me! Maybe it's a small amount for them but for me 1500 rs means alot!
Kindly refund my money! Help

They are collecting money on behalf of a company which is no longer in operation for the last few months. I made a booking on taxiforrent.com and paid inr 1450 for the same but to my surprise the said company has not been in operation for the last few months. Their customer care number is always switched off. Another senior citizen too had been ripped off for 6000 in the same manner. This gentleman had actually tracked down the company director mr renju ratheeshs number ([protected]) who had confirmed that taxiforrent is shut. My payu payment id was [protected]. So this then is a big scam by payu.

Hello, On 10 April 2017 paid online BBMP property tax.
first time the transaction failed but the amount Rs. 1184 has been deducted from my account. second time tried successful paid. thought amount will be refunded by auto. so far nothing happened. took statement from bank mentioned same twice deducted.

Bank Name: ANDHRA BANK
Amount: 1184
dated 10-april, 2107
Transaction/CHallan : 1784299

I tried to pay my Idea Mobile bill of INR 9200 via Pay U Money on 5th April. The payment never reflected on the Idea Records and finally had to pay directly to Idea cellulars. However after receiving my Credit card statement, I have been charged on the same. been writing to Pay u money but delayed responses or no responses.

Ticket id - [#PUMBUY-1040888]

I had make a payment against Indian health care organisation about my family health care policy with amount -6299₹ Payment made successfuly but I had not received any documents or mail/messages against my policy so I want my money back asap,
The phone number given by this company is not valid now recently I had received h call from a person name Aarti from this company she's conveneing me for cancel my complaints your policy will made soon but from tha time I had not receive any documents or mail so I want my money back as soon as possible

I had paid my electricity bill through payumoney on[protected]. Transaction had failed due to transaction droped. My bill no. Is [protected] of amount rs.110/- under rcpt #[protected]. Also ref. No. Isbi[protected]igabbjurx4 for online payment through onlinesbi.com via payumoney.
Payment id is[protected].
How can i get refunded.

[protected]@gmail.com
#[protected]

Hello sir,
I am bhagawan sahay devatwal from jaipur. I pay my jmrc recruitment fees rs.2 53.74 via payumoney on 27 march 2017. My transaction was failed but fees amount was deducted from my account. Please quickly check it and refund my money as soon as possible.

Payment ref no.[protected]igabalagn5

E-mail : [protected]@gmail.com
Phone no. :[protected]

Hi all,
I recently paid my bbmp property tax online via http://bbmptax.karnataka.gov.in for[protected]. I suppose to pay 1406. First attempt i tried to pay via my credit card, payment failed and it not even return back to bbmp website. Second attempt via online banking this time it took me back to bbmp website with failed status but it showed some message like "your transaction, check after two hours for payment ststus." after two hours my payment was successful. But my first payment amount is not yet returned. Bbmp simply put the disclaimer "bbmp is not responsible for any double/ excess payments." by looking at this i feel that bbmp know that online payment surely will fail for more then one time. I tried all contacts given in website. I tried to given grievance, it is not allowing to give grievance for 2017-18 payments. So i dont have option now, need to go bbmp office. Simply i could have paid in bbmp office, instead of making cashless transaction. I wonder when i will get my duplicate transaction amount back.
Thanks,
Nagarajan. K
[protected]

Hello.

On 13th April 2017, I purchased a phone from sangeetha mobiles.com and payed an amount of Rs 13499 from my card ending with 5443. The money got debited from my credit card but the money is stuck with payumoney because of which the merchant is not dispatching me the mobile. request you to please look into this and solve my query at the earliest.

Hello sir,
I am savita from chandigarh. I pay my college fine fees Rs. 585 via payumoney on 16 april 2017. My transaction was failed but fees amount was deducted from my account. Please quickly check it and refund my money as soon as possible.
I got a text like this only nothing else--

Thank you for using your SBI Debit Card 606XX4160 for a purchase worth Rs585 on POS[protected] at PayU_PayUMoney txn#[protected].

E-mail : [protected]@gmail.com
Phone no. : [protected]

Hi, we yesterday trying to do make payments from pay u money. but during transaction money debited from the bank its not showing to merchant desk. I have searched whole web site but its not showing direct contact no with whom we can speak directly. Amount is nearly around 20000 rs. Please let me know what is procedure or hows my money we can recover. letter after bank transaction follows below.
We regret to inform you that your transaction through PayUmoney has failed.

Following are the transaction details:

Merchant Name Seedling Modern Public School

Payment Amount 10156.80

Payment Id [protected]

Merchant Website/Store www.seedlingudaipur.org

Date/Time of Payment [protected]:57:44.0

Failure Message


You can retry the payment by clicking the below button –
(Please keep Netbanking log-in /Credit or Debit Card details handy before making payment)

Subject: regarding fraud
a telecal came to us with saying to change atm and asked its no. And pin.Afterwards asked to say otp came to cell we got doubt and we recognised it as fraud, we got otp to cell phone but how 1000rs like 4 times came and debited i will give merchant id pls say me details or refund to account pls payust[protected] txn[protected]

Did two bank transaction to desichain payment is deducted from bank account but still, company is saying that they have received only one transaction. Below is details.
Value date-05/03/2017; transaction date-06/03/2017; transaction remarks - bil/[protected]/payumoney/[protected]_payu
Withdrawal amount - 218

Value date-05/03/2017; transaction date-06/03/2017; transaction remarks-bil/[protected]/payumoney/[protected]_payu
Withdrawal amount - 218

Please ensure both payment to desichain.

Thanks
Ravi kumar

Hello i made a transaction on 5/12/16 for rajasthan university exam fees by emitra amounting to rs 6500 but the transaction was failed twice and total of rs 13000 was deducted from my account. transactions id:[protected],[protected]. i have checked with the sbi bank in which my account is and they are saying that no amount has been refunded till today from pay u money. kindly look into the matter and do the needful. thanks