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PayUMoney Complaints & Reviews

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Updated: Jul 19, 2025
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PayUMoney reviews & complaints page 167

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S
shyam naidu
from Lucknow, Uttar Pradesh
Apr 24, 2017
Resolved
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Resolved

Address: Lucknow, Uttar Pradesh, 226021
Website: PayU Payments Pvt. Ltd.

For flats regn no.9001121 in the name of ms. Neelakshi naidu and laxmi naideu on 21.04.2017 for rs.21830/- each total two installments.

I have made payment for april 2017 installment today two times but could not get receipt. My account debited two times vide transaction id ref no. Igabecquk2 rs.21830/- 8.44 a. M and igabecquk3 rs.21830/- 8.36a. M. Please look into the matter and arrange to reverse one installment urgently. Vide transaction reference no. Igabecquk2 time 8.44 a. M and igabecqiy3 8.36 a. M.
May 27, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
PayUMoney Customer Care's response
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team
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    S
    skybrel
    from Fazilka, Punjab
    Apr 24, 2017
    Resolved
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    Resolved

    Address: 152023

    Yesterday i filled my admission application form and i used online mode for my fee payment and i used payumoney gateway for my application fees i followed all procedure and finally paid my fee of rs.1530 but after deduction of my fees payumoney not responded and stopped funtioning and when i saw my admission login again there was still payment pending then i again try and agian a transaction is made of rs.1530 towards thapar university and finally fees paid but my issue is my money is deduced twice and i want my rs.1530 back into my account. I am attaching a photo with this mail so you can easily confirm and i hide my account no. For my security.
    So please help me.

    E-mail
    [protected]@gmail.com

    Contact no.
    [protected]

    Thanks
    +1 photos
    May 25, 2017
    Complaint marked as Resolved 
    PayUMoney customer support has been notified about the posted complaint.
    Verified Support
    Apr 24, 2017
    PayUMoney Customer Care's response
    Hi,

    We would like to inform you that the TXN for the Payment Id[protected] and[protected] are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

    Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

    Regards,
    Team PayU
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      R
      from Dharwad, Karnataka
      Apr 24, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110024
      Website: infinite career solutions

      The merchant name called Infinite career solutions from Delhi are the frauds hacking accounts of public and getting easy transactions through payumoney. i have lost almost 25, 000 from my account. there mail id [protected]@yahoo.com and mobile number is [protected], name-sudhakar bhim, ip adress- 49.203.248.38 and my transaction id's are[protected] & 14871706. date on[protected]. I have lodged all types of complaints but im not getting any help. please help in getting my hard earned money back please. and im requesting you to please block this merchant from your transactions and don't allow them for further transaction due public will get in trouble. for any enquiries feel free to call me on [protected]
      May 26, 2017
      Complaint marked as Resolved 
      PayUMoney customer support has been notified about the posted complaint.
      Verified Support
      Apr 25, 2017
      PayUMoney Customer Care's response
      Hi,

      We would like to inform you that the TXN for the Payment Id 14871706 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

      Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

      Regards,
      Team PayU
      Apr 27, 2017
      Updated by [email protected]
      It may be success full at your but these merchants are frauds and taking all the people money via payumoney. Why are you supporting these kind of merchants. First of all without having complete details of merchant how would you provide a gate way for transactions?? If you have complete details of this marchent pls provide me all the details of them or else you are the responsible for my lost money. I need a complete details of this marchant and my money should be refunded at any circumstances.

      Regards
      Shravana kumar
      May 01, 2017
      Updated by [email protected]
      i want my money to be refunded immediately at any circumstances.
      May 01, 2017
      Updated by [email protected]
      pay u money is complete responsible for these hacked transactions. please find that customer and punish them. meanwhile return my money to my account immediately.
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        T
        tamanna oberoi
        from Patiala, Punjab
        Apr 23, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110024
        Website: Payumoney

        I booked a train ticket in the morning as a guest login and they charged me 1505.70 rs.
        I am requesting them to cancel my ticket and refund my cash. They are giving me receipt of my payment and not my money back. This is completely not acceptable!
        This is to the the extreme now that m submitting the complaint here. They are making fool since the last 2-3 hours. Please help me! Maybe it's a small amount for them but for me 1500 rs means alot!
        Kindly refund my money! Help
        +1 photos
        May 27, 2017
        Complaint marked as Resolved 
        PayUMoney customer support has been notified about the posted complaint.
        Verified Support
        Apr 24, 2017
        PayUMoney Customer Care's response
        Hi Tamanna,

        We are unable to track the transaction with the information provided by you.

        Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

        OR

        Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

        Regards,
        PayU Team
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          D
          delhi5321
          from Delhi, Delhi
          Apr 23, 2017
          Resolved
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          Resolved

          Address: 110058
          Website: PAYU,TAXIFORRENT.COM

          They are collecting money on behalf of a company which is no longer in operation for the last few months. I made a booking on taxiforrent.com and paid inr 1450 for the same but to my surprise the said company has not been in operation for the last few months. Their customer care number is always switched off. Another senior citizen too had been ripped off for 6000 in the same manner. This gentleman had actually tracked down the company director mr renju ratheeshs number ([protected]) who had confirmed that taxiforrent is shut. My payu payment id was [protected]. So this then is a big scam by payu.
          May 27, 2017
          Complaint marked as Resolved 
          PayUMoney customer support has been notified about the posted complaint.
          Verified Support
          Apr 24, 2017
          PayUMoney Customer Care's response
          Hi,

          We will get this checked. Please allow us some time.

          Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

          Regards,
          Team PayU
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            A
            asifsetu
            from Bengaluru, Karnataka
            Apr 22, 2017
            Resolved
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            Resolved

            Address: 560041
            Website: BBMP property tax

            Hello, On 10 April 2017 paid online BBMP property tax.
            first time the transaction failed but the amount Rs. 1184 has been deducted from my account. second time tried successful paid. thought amount will be refunded by auto. so far nothing happened. took statement from bank mentioned same twice deducted.

            Bank Name: ANDHRA BANK
            Amount: 1184
            dated 10-april, 2107
            Transaction/CHallan : 1784299
            May 25, 2017
            Complaint marked as Resolved 
            PayUMoney customer support has been notified about the posted complaint.
            Verified Support
            Apr 24, 2017
            PayUMoney Customer Care's response
            Hi Asif,

            We are unable to track the transaction with the information provided by you.

            Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

            OR

            Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

            Regards,
            PayU Team
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              ਸੁੱਖਦੀਪ ਸਿੰਘ
              from Pune, Maharashtra
              Apr 22, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 411048
              Website: www.payumoney.com

              I tried to pay my Idea Mobile bill of INR 9200 via Pay U Money on 5th April. The payment never reflected on the Idea Records and finally had to pay directly to Idea cellulars. However after receiving my Credit card statement, I have been charged on the same. been writing to Pay u money but delayed responses or no responses.

              Ticket id - [#PUMBUY-1040888]
              Apr 22, 2017
              Complaint marked as Resolved 
              I recieved an email revert from them which was unfortunately in the Junk and went unnoticed in the past.
              PayUMoney customer support has been notified about the posted complaint.
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                S
                Sandy1988
                from Delhi, Delhi
                Apr 21, 2017
                Resolved
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                Resolved

                Website: Www.indianhealthcare.org.in

                I had make a payment against Indian health care organisation about my family health care policy with amount -6299₹ Payment made successfuly but I had not received any documents or mail/messages against my policy so I want my money back asap,
                The phone number given by this company is not valid now recently I had received h call from a person name Aarti from this company she's conveneing me for cancel my complaints your policy will made soon but from tha time I had not receive any documents or mail so I want my money back as soon as possible
                +1 photos
                May 24, 2017
                Complaint marked as Resolved 
                PayUMoney customer support has been notified about the posted complaint.
                Apr 21, 2017
                Updated by Sandy1988
                I had made my complaints twice but there is no response

                Verified Support
                Apr 21, 2017
                PayUMoney Customer Care's response
                Hi Sandy,

                We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                Regards,
                Team PayU
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                  K
                  Karan N Karan
                  from Nangal, Punjab
                  Apr 18, 2017
                  Resolved
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                  Resolved

                  Website: www.epayment.pspcl.com

                  I had paid my electricity bill through payumoney on[protected]. Transaction had failed due to transaction droped. My bill no. Is [protected] of amount rs.110/- under rcpt #[protected]. Also ref. No. Isbi[protected]igabbjurx4 for online payment through onlinesbi.com via payumoney.
                  Payment id is[protected].
                  How can i get refunded.

                  [protected]@gmail.com
                  #[protected]
                  Apr 18, 2017
                  Complaint marked as Resolved 
                  i have get email from [email protected] about transaction droped . and i want to know that how can i get refund of droped transaction amount . karuna nidh contact no. 7508161905
                  PayUMoney customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 18, 2017
                  PayUMoney Customer Care's response
                  Hi Karan,

                  We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful at our end. We have not received any amount for the same. Please reach your bank for further help.

                  Regards,
                  Team PayU
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                    B
                    Bhagawan sahay
                    from Bhadohi, Uttar Pradesh
                    Apr 18, 2017
                    Resolved
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                    Resolved

                    Address: Jaipur, Rajasthan

                    Hello sir,
                    I am bhagawan sahay devatwal from jaipur. I pay my jmrc recruitment fees rs.2 53.74 via payumoney on 27 march 2017. My transaction was failed but fees amount was deducted from my account. Please quickly check it and refund my money as soon as possible.

                    Payment ref no.[protected]igabalagn5

                    E-mail : [protected]@gmail.com
                    Phone no. :[protected]
                    +1 photos
                    May 22, 2017
                    Complaint marked as Resolved 
                    PayUMoney customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2017
                    PayUMoney Customer Care's response
                    Hi Bhagawan,

                    We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                    Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                    Regards,
                    Team PayU
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                      G
                      gamerrajan
                      from Mumbai, Maharashtra
                      Apr 18, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560035
                      Website: bbmptax.karnataka.gov.in

                      Hi all,
                      I recently paid my bbmp property tax online via http://bbmptax.karnataka.gov.in for[protected]. I suppose to pay 1406. First attempt i tried to pay via my credit card, payment failed and it not even return back to bbmp website. Second attempt via online banking this time it took me back to bbmp website with failed status but it showed some message like "your transaction, check after two hours for payment ststus." after two hours my payment was successful. But my first payment amount is not yet returned. Bbmp simply put the disclaimer "bbmp is not responsible for any double/ excess payments." by looking at this i feel that bbmp know that online payment surely will fail for more then one time. I tried all contacts given in website. I tried to given grievance, it is not allowing to give grievance for 2017-18 payments. So i dont have option now, need to go bbmp office. Simply i could have paid in bbmp office, instead of making cashless transaction. I wonder when i will get my duplicate transaction amount back.
                      Thanks,
                      Nagarajan. K
                      [protected]
                      May 21, 2017
                      Complaint marked as Resolved 
                      PayUMoney customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 20, 2017
                      PayUMoney Customer Care's response
                      Hi,

                      We are unable to track the transaction with the information provided by you.

                      Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                      OR

                      Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                      Regards,
                      PayU Team
                      Jul 09, 2017
                      Updated by gamerrajan
                      Thanks for your response. I created ticket given link. This is successful transaction id 17193331. I dont have failure transaction id, but i did the transaction 5-10 min before this successful transaction.
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                        R
                        rujuta.chaudhari1
                        Apr 17, 2017
                        Resolved
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                        Resolved

                        Address: 411029
                        Website: payumoney.com

                        Hello.

                        On 13th April 2017, I purchased a phone from sangeetha mobiles.com and payed an amount of Rs 13499 from my card ending with 5443. The money got debited from my credit card but the money is stuck with payumoney because of which the merchant is not dispatching me the mobile. request you to please look into this and solve my query at the earliest.
                        May 23, 2017
                        Complaint marked as Resolved 
                        PayUMoney customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 18, 2017
                        PayUMoney Customer Care's response
                        Hi Rutuja,

                        We are unable to track the transaction with the information provided by you.

                        Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                        OR

                        Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                        Regards,
                        PayU Team
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                          S
                          Savitabedha
                          from Pathankot, Punjab
                          Apr 17, 2017
                          Resolved
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                          Resolved

                          Address: Chandigarh, Punjab, 160011

                          Hello sir,
                          I am savita from chandigarh. I pay my college fine fees Rs. 585 via payumoney on 16 april 2017. My transaction was failed but fees amount was deducted from my account. Please quickly check it and refund my money as soon as possible.
                          I got a text like this only nothing else--

                          Thank you for using your SBI Debit Card 606XX4160 for a purchase worth Rs585 on POS[protected] at PayU_PayUMoney txn#[protected].

                          E-mail : [protected]@gmail.com
                          Phone no. : [protected]
                          May 18, 2017
                          Complaint marked as Resolved 
                          PayUMoney customer support has been notified about the posted complaint.
                          Apr 15, 2017
                          nani49991's response
                          Payumoney — Amount double cutting payumoney


                          This is kindly informing you that we are using the debit card online payment purpose two time amount debit in those account numbers
                          :[protected]
                          [protected]

                          Transaction date :[protected]

                          cutting amount rs:17000/- please return the amount as early as possible sir
                          Verified Support
                          Apr 17, 2017
                          PayUMoney Customer Care's response
                          Hi Savita,

                          We are unable to track the transaction with the information provided by you.

                          Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                          OR

                          Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                          Regards,
                          PayU Team
                          This is kindly informing you that we are using the debit card online payment purpose two time amount debit in those account numbers
                          :[protected]
                          [protected]

                          Transaction date :[protected]

                          cutting amount rs:17000/- please return the amount as early as possible sir
                          PayUMoney Customer Care's response, Apr 21, 2017
                          Verified Support
                          Hi,

                          We are unable to track the transaction with the information provided by you.

                          Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                          OR

                          Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                          Regards,
                          PayU Team
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                            S
                            shankarpatel
                            from Gurgaon, Haryana
                            Apr 15, 2017
                            Resolved
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                            Resolved

                            Address: 313001
                            Website: www.payumoney.com

                            Hi, we yesterday trying to do make payments from pay u money. but during transaction money debited from the bank its not showing to merchant desk. I have searched whole web site but its not showing direct contact no with whom we can speak directly. Amount is nearly around 20000 rs. Please let me know what is procedure or hows my money we can recover. letter after bank transaction follows below.
                            We regret to inform you that your transaction through PayUmoney has failed.

                            Following are the transaction details:

                            Merchant Name Seedling Modern Public School

                            Payment Amount 10156.80

                            Payment Id [protected]

                            Merchant Website/Store www.seedlingudaipur.org

                            Date/Time of Payment [protected]:57:44.0

                            Failure Message


                            You can retry the payment by clicking the below button –
                            (Please keep Netbanking log-in /Credit or Debit Card details handy before making payment)
                            +3 photos
                            May 22, 2017
                            Complaint marked as Resolved 
                            PayUMoney customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 21, 2017
                            PayUMoney Customer Care's response
                            Hi,

                            The said TXN has been refunded from our end. Please contact with the provided bank_arn: 30000871057104101008129 and they will assist you further.

                            Regards,
                            PayU Team
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                              G
                              Gireesh Kumar Bandaru
                              from Hyderabad, Telangana
                              Apr 14, 2017
                              Resolved
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                              Resolved

                              Address: 518543
                              Website: payu

                              Subject: regarding fraud
                              a telecal came to us with saying to change atm and asked its no. And pin.Afterwards asked to say otp came to cell we got doubt and we recognised it as fraud, we got otp to cell phone but how 1000rs like 4 times came and debited i will give merchant id pls say me details or refund to account pls payust[protected] txn[protected]
                              May 18, 2017
                              Complaint marked as Resolved 
                              PayUMoney customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 15, 2017
                              PayUMoney Customer Care's response
                              Hi,

                              We are unable to track the transaction with the information provided by you.

                              Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                              OR

                              Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                              Regards,
                              PayU Team
                              I wish to confirm regarding status of a refund fr payment done to shopmonk via payumoney...shopmonk hais confirmed that they have processed refund but as of now already 5days have past...din't got the refund..can payumoney help in the same

                              Please help in the same context
                              PayUMoney Customer Care's response, Apr 19, 2017
                              Verified Support
                              Hi Shilpa,

                              We are unable to track the transaction with the information provided by you.

                              Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                              OR

                              Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                              Regards,
                              PayU Team
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                                R
                                Raviranjan1975
                                from Chennai, Tamil Nadu
                                Apr 14, 2017
                                Resolved
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                                Resolved

                                Address: 603110
                                Website: payUmoney

                                Did two bank transaction to desichain payment is deducted from bank account but still, company is saying that they have received only one transaction. Below is details.
                                Value date-05/03/2017; transaction date-06/03/2017; transaction remarks - bil/[protected]/payumoney/[protected]_payu
                                Withdrawal amount - 218

                                Value date-05/03/2017; transaction date-06/03/2017; transaction remarks-bil/[protected]/payumoney/[protected]_payu
                                Withdrawal amount - 218

                                Please ensure both payment to desichain.

                                Thanks
                                Ravi kumar
                                May 18, 2017
                                Complaint marked as Resolved 
                                PayUMoney customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 17, 2017
                                PayUMoney Customer Care's response
                                Hi Ravirajan,

                                We would like to inform you that the TXN for the Payment Ids [protected] and [protected] are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                                Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                                Regards,
                                Team PayU
                                My payment was not shown successful for mi note 4 on mi.com but my money was cut from my account..
                                PayUMoney Customer Care's response, Apr 19, 2017
                                Verified Support
                                Hi Nandubhai,

                                We are unable to track the transaction with the information provided by you.

                                Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                                OR

                                Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                                Regards,
                                PayU Team
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                                  H
                                  Himanshi Choudhary
                                  from Delhi, Delhi
                                  Apr 11, 2017
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                                  Address: Jaipur, Rajasthan, 302015
                                  Website: emitra

                                  Hello i made a transaction on 5/12/16 for rajasthan university exam fees by emitra amounting to rs 6500 but the transaction was failed twice and total of rs 13000 was deducted from my account. transactions id:[protected],[protected]. i have checked with the sbi bank in which my account is and they are saying that no amount has been refunded till today from pay u money. kindly look into the matter and do the needful. thanks
                                  PayUMoney customer support has been notified about the posted complaint.
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                                    A
                                    aniket rai
                                    from Mumbai, Maharashtra
                                    Apr 11, 2017
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                                    Address: Mumbai City, Maharashtra, 400610
                                    Website: www.realtravelmaster.com

                                    I booked a tour to darjeeling and gangtok and peeling with realtravelmaster.com in march 2017 for travel dates 15/04/17 to 20/04/17. The package included hotel stays for 2 rooms for a family of 4 adults and 1 kids. Package also included all taxi services and sight seeing as per itinerary. They received full payment from me in advance in March itself, now all their phone no is coming switched off, they are fraud company they took form Rs 56000 through Payu money, now payumoney is also not sharing detail of the company
                                    Hey Aniket,

                                    Your concern has already been addressed over the email sent by you under the case number
                                    00779100. Revert to the same for any more help or support.

                                    Regards,
                                    Team PayU
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                                      K
                                      Kartik Gori
                                      from Mumbai, Maharashtra
                                      Apr 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400604
                                      Website: tarungillfitness.com

                                      I placed a order from http://tarungillfitness.com/ of a total amount of rupees 1798 as soon as I went to checkout process i got directed to the payumoney site from where i made a online transaction of rs 1798 and later it took a lot of time for the transaction to end and ultimately the transaction was completed but there was no respond from the merchant gill.[protected]@gmail.com I did send them mails as well but they did not reply as well i hope my problem gets fixed and i either get my product delivered or my money to be refunded as soon as possible my payment id is[protected]
                                      and Merchant Order ID is : 16077_17040508
                                      May 16, 2017
                                      Complaint marked as Resolved 
                                      PayUMoney customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 10, 2017
                                      PayUMoney Customer Care's response
                                      Hi Kartik,

                                      We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                                      Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                                      Regards,
                                      Team PayU
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                                        N
                                        Nicson Deva
                                        from Chennai, Tamil Nadu
                                        Apr 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Tiruchirappalli, Tamil Nadu, 620002
                                        Website: www.payumoney.com

                                        I am rabin nicson from manaparai i am studying B.Sc Mathematics (shift-2) D.No.14UMA522 in st.joseph college, Trichy and i pay my college fees in Rs.6671.72 in payumoney on 14.03.2017 and the transaction was failed but fees amount is deducted i will wait for refund the amount please quickly check it,
                                        Merchant Name:Society of St Josephs College
                                        Payment amount:6671.72
                                        Payment Id:[protected]
                                        Merchant Website/Store:https://www.payumoney.com/webfront/index/ST JOSEPH
                                        Date/Time of Payment:[protected]/11:02:49
                                        E-mail [protected]@gmail.com
                                        Mobile no:[protected]
                                        May 11, 2017
                                        Complaint marked as Resolved 
                                        PayUMoney customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 10, 2017
                                        PayUMoney Customer Care's response
                                        Hi Nickson,

                                        We would like to inform you that the TXN for the Payment Id[protected] is un-successful. Also, note that we have not received any amount for the same. Hence please get in touch with the bank for further help.

                                        Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                                        Regards,
                                        Team PayU
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