PayUMoney Complaints & Reviews

Address: Bulandshahr, Uttar Pradesh, 245402

Sir i pay payment of bihar police but fee not submit & my balance rs. 520 was debit from my account.
Account holder name - mr. Manvir singh
Account no. - [protected]
Bank name - syndicate bank
Ifsc code - synb0009839
& when i payed amount i received a text sms that your balance was debit & pos txn at[protected]cg[protected]
Please sir i humble rewuest to you refund my balance because today last date of fee submission & i have no money in my bank account..
Contact details:- [protected], [protected]

Oct 20, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Address: Dewas, Madhya Pradesh, 455227

Mr
I had to pay the 800 rupees atm card payment on the date of 26/08/2017, the payment has reached, but accidentally went to somebody else, so sir has requested that i have to withdraw the payment from that person, for that payment recipient details
Please help me i have to withdraw my payment
I am sending payment details

Merchant name-pankaj kumar mourya
Order amount-800 rs.
Payment id[protected]
Merchant order id_[protected]

Oct 22, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi Rajesh,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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Address: Gaya, Bihar, 823001

Website: exam1.apply-gov.in/User_controller/index

Dear sir
I am abdul haque manzar, sir i completed the registration part of fee rs 520.80 through my debit card and the registration showed unsuccessful and my balance rs 520.80 deducted from my account and when i want to my refund money in my account.
Mobile number [protected]
Name abdul haque manzar
Following transaction details are
Merchant name : computer consultancy and service
Payment id :[protected]
Merchant wbsite store : exam1. Apply-gov.in
Date/time of payment : 24.08.2017
19:54:30.0
Failure message
Kindly request to you
Please refund money in my account
Date 28.08.2017
Thanks...

Oct 6, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Dear Customer,

Your transaction id's[protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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I made a payment to harcourt butler technical university central bank account using your gateway on[protected]. The amount was deducted from my state bank account and then a few minutes later i got a mail telling me transaction was dropped. 15 days have already passed and my money has not returned in my account. I already made a complaint on 26-08. But i have not heard back from you. The amount deducted was 17267.70 from sbi account.

Oct 6, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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Address: Sonipat, Haryana, 131101

Sir
Deduct amount rs. 25410/- from my sbop debit card on 03/06/[protected] amount+210 charges pay u money) in the account of haryana treasury for issuing of stamp paper but status shown payment failure. My transction no is pos[protected] payu-www.Payu.in-UtiliDelhi, so i want to return back my payment in my a/c no [protected].

Thanking you

Kapil
Contact no [protected], [protected]

Oct 7, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Address: Burdwan, West Bengal, 713339

Dear sir
I am rahul kumar, sir i completed the registration part of fee rs 520.80 through my atm card and the registration showed unsuccessful and my balance rs 520.80 deducted from my account and when i want to my money quickly in my account.
Mobile number [protected]
Name raushan kumar
Transaction number[protected]

Date[protected]
Thanks...

Oct 12, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Address: Burdwan, West Bengal, 713339

Sir, i made the payment of bihar police form fees on 25 august 2017 of amount rs.520.80 through payumoney. After few second screen showed that payment unsuccessful due to an error but money got debited from my bank account. Then contacted to bihar police office (Csbc) to sent me my registration number. They said that"your payment show failure" after. Transaction number[protected].

PayUMoney customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600061

Website: Futuretech next.com

This is the fraud and fraud and fraud and fraud and fraud and fraud and fraud and fraud groups. All viewers please don't select the payumoney via payment because they are supported to the fraud and fake merchants. I was paid money four month before but still not received not get refund. The payumoney is before payment giving assurance any issues to clear and resolve our customers team. After the payment they are not care and they escaped.

Oct 15, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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K

kant prem jha

from Jamshedpur, Jharkhand

Aug 28, 2017

Amount debited in my a/c but trans.fail.now amount not credit my a/c so refund my amount.
AMOUNT -520.8
TRANS. NO. - [protected]

Reply

PayUMoney Customer Care's response, Sep 1, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Address: Meerut, Uttar Pradesh, 2000

I paid my college fees through payumoney. The transacion was made but my fees was not deposited. I have tried contacting you several times. This is unacceptable. The customer care number is always busy. I talked to the bank but they are saying that this problem will be solve by the payment gateway from which payment has been made.
Otgtg[protected]ipayumoney this is my txn number.
[protected]... This is my payu payment id.

Oct 16, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi Priyank,

We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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Address: Chennai, Tamil Nadu, 600061

Website: Futuretech next

Dear viewers kindly request all of you don't select the payumoney team. Because they are simply helped to fraud merchant and good cheated gangs. This only getting fraud and cheated teams. That's only i intimate for all of you viewers. The payumoney is giving fake assurance to purchasing deals. This is can easy overruled by payumoney. Very big cheated teams and supported to fake and fraud groups.

Oct 1, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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J

Jaikumar Kasinathan

from Coimbatore, Tamil Nadu

Aug 28, 2017

This is the fraud groups.very easy to MAKING THE SUICIDE DECISION IN PAYUMONEY CUSTOMERS. THIS VERY BIG CHEATING GROUPS AND SUPPORTED AND GETTING THE EQUAL [censored]AND FRAUD groups.

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Address: Chennai, Tamil Nadu, 600062

Website: Futuretech next

The payumoney is easy to helps cheating groups. This is not not payment gateway. This is only aimed for commission. Not cares for customers. And very easy helps to suicide by customer. Please viewers don't select this payumoney. Because all assurance breaked ater payment receiving from customers. This the aim this team. Very shame to yarning this team. All of cheated. Please don't select payumoney.

Sep 28, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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A

Anili

from Manuguru, Telangana

Aug 28, 2017

On 21 st 2 times amount debited from my debit cards 3000/- & 5000/- kindly reverse to on that account

Reply

PayUMoney Customer Care's response, Aug 28, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Website: CSBC

I has been days still i didn't get any refund. On 24 august two times money have been deducted from my account bt not able to get registration no of bihar police constable form. Kindly solve this issue as fast as possible nd refund my money please.
Details below.
Name:rahul prasad
Mobile: [protected]
Email: [protected]@gmail.com
Transection no: [protected]
Amount paid: 520.80
Date:. 25/08/2017

Oct 6, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Dear Bisu,

Your transaction id's [protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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D

Divya arota

from Dehra Dun, Uttarakhand

Aug 28, 2017

Dear sir i was booking my ticket mathura to jaipur with help of book my train app but my money detected by payU there is no notification of my booking so pls return my money & i attached pic of succfully paymet with payU amount is 591 rs there is no solution seems how can i notify my tickey is booked or not pls send my money back its very urgent

Reply

PayUMoney Customer Care's response, Sep 1, 2017

Verified Support

Dear Divya,

Your transaction id's 160903121/6365065738 has been refunded to your source account and the amount should have reflected within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

Please contact the bank with the provided Bank ARN 75503727238014954403538

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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Address: Gurgaon, Haryana

Website: www.payumoney.com

After visiting this forum i have realized that this is the general problem with this company. I have recently opted for the payment gateway services of payumoney and till now i ad to fight with them for more than 4 times to get answer to simplest question. They are never reachable through phone and they even do not respond through emails.
My most recent problem is that they do not do settlement on time and keep merchants money for long time with them and most ridiculous thing is that they even give proper reason for doing this. Since last ten days i am waiting for the setlement and they are least concerned even to give response by a single email. I think they do this willfully and doing business with our money. Anyone who is planning to take services of this company please be aware. Except good sales team they do not have anything good.

Oct 12, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

Aug 28, 2017

Updated by Surya0294 I have already sent you five emails in last 4 days at [protected]@payumoney.com what i have received is only auto response. This is not the first time that it had happened. I am forwarding the same to the email provided in your response. Let us see if you can do something.

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Website: bihar police official website CSBC

Dear sir
I apply for post bihar police and i payment 520.8 rs through sbi debit 459xx6950 and pos payuppaisa at payu money txn#[protected]
My payment id is 16061746 but i don't recieved code in register number which is [protected] then how i go further if i don't recieved code to register number.
Please solve the problem i am very greatful to you.

Oct 12, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id 16061746 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

Aug 28, 2017

Updated by khanazadreza Dear PAYU team
Thank you sir Help Me

Aug 29, 2017

Updated by khanazadreza Dear payumoney
I transfer 520 Rs to my account Payee name azad khan till I don't recieve.

Aug 30, 2017

Updated by khanazadreza Solve

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Somebody called me and by telling that they are calling from bank and need some details for verification purpose of my account, and asked for one otp received on my phone, by mistake i told them my bank details otp.. And they maked purachse of amount 8005 on24/08/2017, i lost that money, please cancell that order and refund me that amount, transaction id is[protected]

Oct 9, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by Abhay Thayat K K Please refund my money by cancelling that purachase

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Website: www.payubiz.com

Beware of payu payment gateway. It is a fraud company. There was a fraudulent transaction on my debit card and i approached bank and they sent mail with all transaction details. And think what happened. No answer even after 4 days. No response i[censored] call them on help line. Tired of calling them.
Sent mail with all details, and get response after 16 hours and what they need letter from bank, which was already sent. #!!!.
With transaction i'd anyone can find it's details within minutes, it's a unique i'd, but these # can't do that.
It seems they are in implicit in all illegal money transactions and they get cut in it.

If anyone needs details of their misdeeds send me mail on harish. [protected]@yahoo.co.in

Sep 29, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Address: Sonipat, Haryana, 131001

This is in reference to the payment id:[protected]. The transaction date is 21st august 2017. Merchant name is conferenza.in the amount of rs 4505 has been debited from my account but the transaction has been failed. I haven't got refund till now also tried to call u people but no response moreover generated a ticket with ticket no: 01250425 still no response please stop misusing the trust o[censored]r valuable customers. This is not a professionalism please initiate the refund to my account asap

Sep 29, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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Address: Ahmedabad, Gujarat

Website: PayuMoney(Uniq Info Tech)

Transaction details
Dear smruti
Thank you for paying with payumoney.
Your payment has been successfully processed.
Merchant name: uniq infotech order amount: rs 4300.00
Payment id:[protected]
Merchant order id:[protected]
Payment summary amount
Debit card rs 4300.0
Amount paid rs 4300.00
Payee info-
Merchant transaction identifier[protected]
It has been more than 1 month (17.07.2017) but i am yet to receive the product.
Called at their ahmedabad office ([protected]) many times but not able to get a proper reply
Kindly refund my amount.
I neither believe the merchant nor the product

Oct 6, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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It supports unauthorised websites and helps in scam to go in smooth way.
Please be aware and cautious, if any one asking you to pay money with payumoney app or using a gateway ling which they are tied up fraud websites, then please do not do that,
I lost 13 lakhs because of payment done using the gateway.
If you want to save yourself from loosing money then stop using it.

Oct 21, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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S

sharmaamit1976

Aug 23, 2017

I made payment on 12 August for my electricity bill but not showing on there portal.
Attaching payment bank snapshot.
Details below
12 Aug 2017
Narration [protected]-PAYUPUNJABSTATEPOWER
Ref no[protected]
Amount 11, 490.00

Reply

PayUMoney Customer Care's response, Aug 28, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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Address: Jabalpur, Madhya Pradesh, 480441

Website: Www.mpez.co.in

I paid the mpez electricity bill by netbanking on 09/08/2017 of 317.00 rupees. Transaction was unsuccessful but amount is debited from my bank account & today till date not refund the money in my bank account or payumoney wallet.
& i am also the message to payumoney many times but payumoney not response me.. What should i do??
Now i think i have go to the consumer forum if you do not solve my problem.
My details are given below:-

Bank refrence number[protected]
Payment id[protected]
Merchant transaction identifier - e37n8zq5

& after transaction faild details given below:-
Another payment id at transaction was failed :[protected]
Merchant transaction identifier/suborder id-6isc201s
Payment description/paid to - [protected] (Madhya pradesh poorv kshetra vidyut vitran company limited)

Sep 30, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

The other two TXNs are user canceled TXNs and we have not received any amount for the same.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

PayUMoney Complaints & Reviews

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PayUMoney reviews & complaints page 160

dispute refund

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merchant detail

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payment deducted in my bank account but transaction failed

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money not refunded after 15 days

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payment deducted from my account but status showing failure

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transaction error

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for unsuccessful transaction

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payumoney helps to cheating and suicide

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i am complaining about the money deducted from my account but not refunded.

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fraud team intimate reg

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payumoney helps to cheating

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I am complaining about bihar police online payment

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settlement of payments

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bihar police online form payumoney

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lost my money using my bank details someone

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payu or payubiz is a fraud company

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money debited but transaction failed want refund

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delayed delivery of laptop battery

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payumoney is a fraud

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money is debited but not refund in account

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