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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
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PayUMoney reviews & complaints page 164

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V
VineetSoni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ndmc property tax issue

Address:New Delhi, Delhi, 110092
Website:PAYU.in

I had paid my edmc property tax thru my citibank credit card (Details mentioned in following mail) on 4th june at 4:11 pm for amount rs.1425.27 (Including processing fees. Property tax is rs.1411) using payu gateway. The payment is deducted from my credit card but its not reflecting with edmac. The approval id generated by bank was 677867. My property record no. Is[protected]. This was at payu.in-uti.

Kindly refer to the...
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S
saiteja560
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order was not placed

Address:522503
Website:payumoney

Sir i tried to book a ticket through book my train app, and paid a total of rs.1107.62/- through payumoney portal,, the payment was sucessful, but tickets were not booked,, given transaction id is[protected],, they are making these type of fraud things,, please take strict action on that payumoney company and solve my issue and make my money refund...
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M
manvender
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Regarding refund

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.thetripplaners.com

Dear Payumoney,
Myself Manvender Singh from Bikaner, In month of December 2016 I received call call from [protected] The Trip Planers and One Mr.Chirag [protected] was there he told me about the holiday package and assured free gift of Samsung j7 or Samsung digital camera with 7 Nights and 8 days package at the rate of 19, 888 rupees for Himachal Pradesh which I opted for samsung j7 mobile. I booked my package In month of January...
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A
AzharHusain
from Ghatampur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and Online cheating complaint against TruHoliday.in

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:trueholiday.in

Request you to take immediate action against TrueHoliday.in for Fraud and Online cheating in the name of promotional offer and not returning customer money for duplicate payment as well for many customers.

Under a promotional offer, True Holiday team has committed me to give a Dell Laptop gift with a package of Rs 11, 666. After making payment they are not responding to my emails and not giving proper response on customer care...
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S
Sumit Lekhi
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Punjab state power corporation limited bill amount deducted but transaction failed but not refunded

Address:141002
Website:billpayment.pspcl.in

I am sumit, lives in ludhiana, punjab, i have deposited our punjab state power corporation electricity bill as on 29.06.2017 from pspcl website by pay umoney of rs 9730-, which was debited from my account but after that my transaction resulted as cancelled. Now its 1.07.2017 and my money is still not refunded in my account. Please help me so my money will be credited in my account as soon as possible.
My transaction id:[protected]br...
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A
apramodpatel
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Want my money back in source account

Address:Gurgaon, Haryana, 110044
Website:www.payumoney.com

Hi,

On pay u money portal I have seen that delhi jal board is an authorized biller so added 16927 into my wallet so I can make the payment but I am not getting the option to pay the bill through my wallet amount.

So please look into the issue and resolve it ASAP or refund the wallet amount in source account.

Thanks
Pramod Patel
Contact Number - [protected]...
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V
Vyshnavi Ps
from Bengaluru, Karnataka
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Not refunded into my bank account

Address:560092
Website:www.payumoney.com

I had done payment through merchant's profile and the amount is not credited into my company account neither my account . i would like to know when it will be credited into my account so that i can credit it back to merchants account

The date of payment status is on 6/07/17, and client id is :[protected] and the merchant name is:- TFG VACATIONS INDIA PRIVATE LIMITED and finally amount paid is Rs 2500...
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A
abdulqadir786110
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not settled

Address:Gurgaon, Haryana, 122002
Website:payumoney.com

I sold bajaj platina to ankit katariya and he asked me to receive the payment through credit card so i used payumoney to receive payment. He payed through payumoney on 22 june 14:06 and it was notified by payumoney that i have received payment of rs. 34000 for which i have sent invoice to customer so i delivered the product to customer. They say that they settle amount of merchants everyday but my transaction on 22 june no.[protected] of rs...
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A
akp1969
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refundable of amt

Address:Mumbai City, Maharashtra, 400104
Website:thetripplaners.com

I got a call from mr. Radhey varma on 28.01.17 and and sold a travel package of rs. 9, 744 with 28 days refund policy and a mobile phone as gift once i brought they said the gift is posted which i did received but it was a bag so i called to which they said that was just to confirm my address and now they will post the mobile

As that did not come i called them again

But now they are saying you can only get gift...
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A
Ajith Wilson
from Delhi, Delhi
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Amount deducted from my account and transaction not done.

Address:627012
Website:www.msuniv.ac.in

On 20.03.2017 i paid exam fee to manonmanian sundaranar university of amount 850 through payumoney. The amount was deducted but transaction does not happened. Additionally to the same merchant i once again paid the fee which was successfully done. Now i request you to resolve and refund my 850 back into my account.
Merchant order id : [protected]sxk813b6hrevq5uf
Payment order id:[protected]...
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A
Akash Sudhakar Shinde
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About no refund to bank account after failed transaction.

Address:560037
Website:www.olacabs.com

Hello payumoney team,

On 19th june of 2017 at around 9am, i was adding ola money on wallet using payumoney.

I made transaction of rs.599 on that date. But due to internet problem it was failed due to which it was deduced from my bank & not added to ola money.

I don't have transaction id for payumoney as it was guest i was hurry during transaction as i have to book cab.

Please contact...
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C
ChandrakantBox
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card fraud.. Deducted by payumoney

Address:411036

Hi,

How can only with my debit card details and ccv number... Anyone can purchase anything from payu money?... Without any sms confirmation?

Payu money should opted for sms confirmation before deducting anything from bank account.

My account was deducted with rs. 7679 with
Transaction id : otiipg[protected] payu_payumoney

Please investigate this transaction and refund...
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G
gautamram
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

College fees

Address:411023
Website:deccansociety.com

I had to pay my fees at deccansociety.com of rs.6125 within 3 day time limit. I payed my fees through icici bank and the amount was successfully debited from my credit-card but my fee status says that i have no paid the fees yet.

The payment was through payumoney. I visited icici bank and they showed us transaction was successful and the money is hanging with the merchant, that is payumoney only!

Please reach...
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S
Suraj Agrawal Singhal
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded my money

Address:766101
Website:www.textileexport.in

Recently I was purchasing 3 kurti catalogues in www.texttileexport.in
As it's using your gateway.my money deducted from my bank account.but order not placed.my textile export [protected]@yahoo.in
I thought money will be refunded but after 7 days it's not refunded.so please refund my money back.its a amount of 12018.paid through net banking.sbi...
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R
rohit4188
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing failed from your secure gateway and still debited by dena bank

Address:400068

Hello i rohit m prajapati on night of 16 june 2017 used my debit card ending 5943 of (My saving ac[protected] of dahisar east branch) for purchase of rs.2551 on modicare.com which has gateway named pay u money. It showed that was declined by your bank then again it was cancelled with soory message. Then i tried to credit rs 2500 to modicares m-wallet through same pay u money which was successfull
But after that i recieved sms debiting...
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H
hulikerehuli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received from merchant

Address:Kodagu, Karnataka, 571236
Website:Individual

I paid rs. 2268 on 5th june through payumoney using my debit card.

Merchant name: yellow pages india

Payment id:[protected]

Merchant order id:[protected]

But merchant has sent parcel as cash on delivery. Meanwhile, the courier service men told that shipment is robbed. So, for i have not received parcel from merchant. Hence, i request you kindly to refund my amount.
Regardsbr...
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S
Suyambu_s
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction unsuccess

I paid rs. 4000 from my credit card to the merchant 'udhavum ullangal' on[protected].

Amount was debited from my credit card but when it returns to the merchant page, error came in the page. So, it was not credited to merchant account.

Following is the transaction details,

Merchant name: udhavum ullangal

Payment id:[protected]

Merchant order id: 69281db4fd2fcc25f14abr...
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A
Avinash Barde
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For getting receipt

Address:Pune, Maharashtra
Website:deccansociety.com

Dear sir, i paid a payment on dated[protected] for ferguson college pune, but i have not receipt for the payment, i need this receipt for as a proof and to be shown in college, payment id is payment id:[protected]
Merchant order id: t105004 for amount 61690. So i request you pl. Send me same receipt on my email - [protected]@gmail.com mobile number is [protected]...
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A
Ayalore Viswanathan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collecting duplicate payment by payu bank

Address:560048
Website:no idea

On june 12th i made a payment of rs.926.20 under my citibank credit card. This payment is for 3 nos. Doxacard t eye drops bottle and i had to pay thru payu because they are the gate way for payment for netmed online medicine sellers.

As soon as made the payment payu bank message appeared payment failure-click retry.in reality citibank already paid rs.926.06. However, believing payu bank message, i clicked and another payment...
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M
mohd abid ali
from Vikasnagar, Uttarakhand
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Transaction failed by pressing back button unfortunately

Address:Muzaffarnagar, Uttar Pradesh, 251307
Website:www.indiameds.in

I am making a payments of medicine from indiameds.in by sbi net banking.. While i making payment its successfully debited amount of 244rs from my account and suddenly i pressed back button from mobile by mistake and it got failed.. Kindly check my transaction and refund me as soon as possible. Here is some information about my transaction —
Refrence no. (Sbi net banking showing) - [protected]igabmliie6
Date of transaction...
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