PayUMoney Complaints & Reviews

I paid rs. 4000 from my credit card to the merchant 'udhavum ullangal' on[protected].

Amount was debited from my credit card but when it returns to the merchant page, error came in the page. So, it was not credited to merchant account.

Following is the transaction details,

Merchant name: udhavum ullangal

Payment id:[protected]

Merchant order id: 69281db4fd2fcc25f14a

Please return the amount.

Dear sir, i paid a payment on dated[protected] for ferguson college pune, but i have not receipt for the payment, i need this receipt for as a proof and to be shown in college, payment id is payment id:[protected]
Merchant order id: t105004 for amount 61690. So i request you pl. Send me same receipt on my email - [protected]@gmail.com mobile number is [protected]

On june 12th i made a payment of rs.926.20 under my citibank credit card. This payment is for 3 nos. Doxacard t eye drops bottle and i had to pay thru payu because they are the gate way for payment for netmed online medicine sellers.

As soon as made the payment payu bank message appeared payment failure-click retry.in reality citibank already paid rs.926.06. However, believing payu bank message, i clicked and another payment was also made by citibank. The reference no. Of citibank for two payments are 027878 and 691823. From 12th june i have been following for refund of one ecxess payment withdrawn by payu bank., but they are repeatedly telling "their customer care representative will contact in 48 hours" i am 78 years old senior citizen and a pension earner. I have undergone two heart surgeries. I am in great tension as i am sure payubank wants to cheat me. I am in stress. Please instruct payu bank to refund my money also damages for mentel agony. Thanking you. A. V. Viswanathan, phone :[protected], e mail "ganga [protected]@yahoo, com. Dated 17.6.2017

I am making a payments of medicine from indiameds.in by sbi net banking.. While i making payment its successfully debited amount of 244rs from my account and suddenly i pressed back button from mobile by mistake and it got failed.. Kindly check my transaction and refund me as soon as possible. Here is some information about my transaction —
Refrence no. (Sbi net banking showing) - [protected]igabmliie6
Date of transaction - 17-june-2017
Indiameds.in order id[protected]
Time - approx 2:45 pm
I also attach a screenshot please find the attachment.
(Sorry for my bad english)

Hi all..

I booked a order from true holiday in happy hours on 05/06/2017.. They said that a gadgets lenovo tab or samsung j7 prime phone will be given as assuered gift with this booking order with in 7 days. But till now no service is provided from true holiday company.
I am regular customer of pay u money... On behalf o[censored] only.. I processed for payment
But it was fraud. I am requested to you that its your duty to cancel my order or refund my booking amount as i am not happy with true holiday company service.

If i will not get any satisfactory answer from your side then i will go in consumer forum against you (Pay u monay).
Pay u money allow payment to process without doing any verification of company..
I have already requested by email to pay u money support, and they promise to take action but nothing so far..

I am requesting pay u money to take action against this fraud company..

I have paid money through debit card and i received the confirmation message which describes the successful transaction but whereas i refer the meeseva app there i was indicated that the payment was failed but the money from my bank account was debited. So now i need my money back or get transaction successful. I request you to help me in getting refunded.

Hi all..
Payu money is allow payment to process without doing any verification of company..
I have already requested email to payumoney support, and they promise to take action but nothing so far..

I am requesting payumoney to take action against this fraud company..

Here is full thread
https://www.consumercomplaints.in/bycompany/true-holiday-a456560.html

Check this fraud company owner detail
Organization: trueholiday.in
Street: b-97, sec-135, noida.
City: noida
State: uttar pradesh

I have transferred rs.1492/- two times on 20/02/2017 through my sbi debit card of sbi towards my airtel mobile/landline bill. Whereas i was supposed to have tgransferred rs.1492/- once only and buy mistake i made it two times.
Hence i requested airtel to reverse credit the one amount of rs.1492/- to my sbi savings account and they said that it was done on 28/03/2017. But so far the amount has not come to my account.
On my approach to my banker and the airtel, i was given a blunt reply that i need to contact payumoney. I am at my age 73 running and approaching different channel in vain and finally i could get this website through which i am approaching. Please help me in getting my hard earned money reversed.
Refno. Sbipg[protected]airtel27/chn/postpaid south west and
Ref no. Sbipg[protected]www.ccavenue.com/charge sbipg.
Wkkhile the second referred transaction was successful thefirst one is to be freversed to me.

Hlo,

I had made payment of rs. 8801.21 though my indian bank account (A/c no [protected]) to ca praveen jindal for ca video lectures through payumoney. Full amount has been deducted from my bank account via pos id 11111247 on 12th june'17 however the merchant has not received the amount. I have also mailed you detailed problem with screenshot references at. [protected]@payumoney.com
So request you to please do the needful asap.

Sir,
This complaint is regarding my non transfer of my payment to the party as on
12/06/2017 i made a payment to gcmmf of rs25000 at 28:00 pm. The specific amount was deducted from my a/c and after that pay u shows "error accoured unable to process" and after that the amount neither reached to the party and not to me please try to solve this soon as possible.

Sir
I have paid my electricity bill of rs3140 from my account, but bill was not paid but my account was debited on 8 june 2017.
I request u to refund my money back
My electricity bill a/c no [protected]
My payu email id mohit. [protected]@gmail.com
My mobile no. [protected]
This transaction source reference id [protected]
Paid by: mohitaggarwal
Paid to: punjab state power corporation ltd
Payment id:[protected]

Pay u transaction id: [protected], rrn no: [protected] of rs. 31855/- on 19.05.2017 is not refunded to my account. Its been more than one month... I provided same nos.in concern andhra bank... But they clearly informed that there is no such transaction... I also provided the as on date bank statement to the pay u deapartment. Dono where did that refund go...

Sambhavi. Te; ph: [protected].

Kindly refund the money back.

Payumoney is one of the best and largest link web to pay to genuine merchant. But recently there are lot people have been cheated by trueholiday.in company which is not having any reputation and proper address mentioned on website.

These trueholiday people are one of the fake company from those gaziabad scam system. There are many fake companies runs by these gaziabad team and have target of 2/3 months and some large amount. Once they complete the target they vanish completely and you can not track or find them.

But my complaint is against of payumoney which is so large valuable link, how they do not verify the details of online companies before they have tie up with such fake company.

They shall verify and if the company has all the details and valid address along with all the details of proprietor then only they shall have tie up with them.

Payumoney is equally responsible for this scam.

Get in touch with me [protected]@gmail.com

Dear sir/madam,

I have purchased some products from http://www.myrationstore.com and there customer care no. Is not working and merchant support email - [protected]@myrationstore.com is not functional. No product was delivered.

How can payumoney allow such company as seller? The payment is at payumoney dashboard so please refund my balance in my wallet. So far i have not released the fund from payumoney. Why there is oftion to release? Details: payment description pkl[protected] merchant transaction indentifier 4525c6f37ad52f0ea9b7 source ref id: [protected]. Please don't pass merchant email id. If it would be real then there phone number and email address written on their website would be working.,

Reason : fraud

Even there is no contact no. To address issues on payumoney website. How a business without contact no. Is running under govt. Of india.

Hello,

I have paid my property tax through netbanking (Karnataka Bank), the amount has been deducted from my account but the same is not reflecting on the website.

I have checked with my bank as well, and they have informed me the transaction is complete.

Below mentioned are my applications numbers, the amount paid and the date

1) [protected] Rs.6624 07/05/2017
2) [protected] Rs.1394 04/05/2017
3) [protected] Rs.58004 08/05/2017

Also the message from the bank regarding sucessful transactions is mentioned below.

1) PayU ID:[protected]
Date:04/05/2017 17:32:12
Merchant URL:www.bbmp.gov.in
Transaction ID:[protected]
Transaction Fee:1394.00
Status:Transaction Successful
Merchant Settlement UTR:CITIN[protected]
Merchant Settlement Date:06/05/2017

2)PayU ID:[protected]
Date:07/05/2017 13:25:37
Merchant URL:www.bbmp.gov.in
Transaction ID:[protected]
Transaction Fee:6694.00
Status:Transaction Successful
Merchant Settlement UTR:CITIN[protected]
Merchant Settlement Date:09/05/2017

3) PayU ID:[protected]
Date:08/05/2017 17:25:01
Merchant URL:www.bbmp.gov.in
Transaction ID:[protected]
Transaction Fee:58004.00
Status:Transaction Successful
Merchant Settlement UTR:CITIN[protected]
Merchant Settlement Date:10/05/2017

Kindly update us on the above matter.
Thanks,
Priya

I have paid BBMP Property Tax for 2017-18 through net banking, the amount is deducted from my bank account but it is not reflecting in the BBMP Property Tax site. IT shows the paid amount is 0.00.

My transaction/challan number at BBMP is[protected]. and transaction id at Karnataka bank is [protected]

Let me know how to get it right and get my money accounted....

I made an online transaction of amount 20000.00 to digitalseva csc.gov.in through pay u money on 31/5/17. Transaction id was 7815271. Balance has been deducted from my account but payment has not been made to the other party. Please either refund the amount back to my bank account or complete the payment process as earlier as possible.
Thanks and regards

I ordered a home gym set of Rs 7764 from fitnesshubindia.com on 17th may 2017 but still the order is not yet shipped and when I asked for my refund to the Marchant they don't listen to their customer and keeps on lying to me that within 24 hrs i will get my money back but never get my money at all. Even they start disconnecting my call and payUmoney is also not helping with this issue, instead letting me to face the problem by myself, instead of helping the customer payUmoney said they are helpless they can't do anything with it so i have to concerned with the Marchant by myself and if still they don't take up steps of refund i should contact cyber cell they said so don't trust them it's my humble request to all the customer. Payment id[protected] and order no. 330.

They have been saying the same thing from the beginning that i need to complete the documentation. But i have done that. After that they are saying that my account has to be in a different category. They are making excuses again and again. It's been more than 60 days. They didnt resolved this issue.
I recently tried to connect their customer care. They dont even have a tollfree number. They will be having a form to submit and we have to wait for them to call us. I've been waiting for 2 days
Merchant id:
5606240

Trip planers and pay u money are an alliance company cheating innocent citizens of India. Soon they will be exposed by cyber crime and news india TV.
The trip planers has a phone number[protected] which they have switched off. Even the email [protected]@thetripplaners.com has stopped replying. So pay U money is the official money collection agent for this fraud company called the trip planers