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PayUMoney Complaints & Reviews

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Updated: Dec 24, 2025
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PayUMoney reviews & complaints page 159

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A
adi199828
from Lucknow, Uttar Pradesh
Sep 4, 2017
Resolved
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Resolved

Address: Gurgaon, Haryana
Website: payumoney.com

I had applied for bihar police and first i payment and it was failed again i try but this time i also fail and my payment was unsucessful sp total 1040 rupees deducted from my account and i have mail 10 time on [protected]@payumoney firstly they reply they will refund in 48 hours and again they said 5/7 days now almost 8 days gone and i didnot get my payment back.
Name. Aditya yadav
Bank. State bank of india
Place. Kushinagar
Branch. Seorahi
Atm no.6070#6144
Moile no. [protected]

Merchant name computer consultancy and services

Payment amount 520.80

Payment id [protected]

Merchant website/store exam1. Apply-gov.in

Date/time of payment [protected]:50:14.0

Failure message
Oct 15, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
PayUMoney Customer Care's response
HI Adi,

Your transaction id's[protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

Please contact your bank with the given ARN 30000872417240102043468

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team
When i am filling bihar police registration form and pay the amount of sum of rupees 520.80, my amount was deucted but my registration was not compelete
and shows transaction failed, please sir refund my money afterall i am a student, how can i adujust this type of loss
payment id -[protected]
date-27/08/2017
TIME-00:21:00
PayUMoney Customer Care's response, Sep 6, 2017
Verified Support
Hi,

We would like to inform you that the TXN for the Payment Id 0161124364 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU
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    A
    akmoha2
    Sep 4, 2017
    Resolved
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    Resolved

    Address: 560087
    Website: bbmptax.karnataka.gov.in/Forms/continuepayment.aspx

    I have made a transation to pay bbmp for property tax for 2016-17, i used net banking option and made the transaction after it took me from bank page to merchant site it showed the transaction failed but amount inr 5477 debited from my account and is not credited back yet. Tried to call customer care of payu money but not response.

    Details :
    Transaction date : 31st aug 2017
    Amount : inr 5477
    Transaction id :[protected]
    Bbmp application id : [protected]
    Payment year[protected]
    Sas application no : [protected]
    Mob : [protected]
    Name : anup kumar mohanty
    +1 photos
    Oct 7, 2017
    Complaint marked as Resolved 
    PayUMoney customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2017
    PayUMoney Customer Care's response
    Hi,

    We are unable to track the transaction with the information provided by you.

    Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

    Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

    Regards,
    PayU Team
    I have made payment of Rs1130 using payu money gateway and it displayed at that moment that payment is successful and amount got deducted from my account but the money has not reached to the destination(MADE EASY INSTITUTE).PAYMENT ID IS[protected]. PLEASE LOOK INTO THE MATTER ITS URGENT.

    bbmp property tax via payumoney - Comment #2841060 - Image #0
    PayUMoney Customer Care's response, Sep 6, 2017
    Verified Support
    Hi,

    We would like to inform you that the TXN for the Payment Id 162013732 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

    Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

    Regards,
    Team PayU
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      A
      agrawalnikhil
      from Mumbai, Maharashtra
      Sep 4, 2017
      Resolved
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      Resolved

      Website: trip4holiday.com

      Merchant name: trip4holiday
      Order amount: rs 12800.00
      Payment id:[protected]

      My payment id[protected] amount 12, 800/- rupees paid on 22nd april 2017. Now since last few days all the contacts of merchant are unreachable. The merchant has turned out to be fraud.
      How can a company like payu money got associated with such group. Is the payment provider part of all the scam. I have been using your gateway since quite a few years and trusted its service and credibility. But this merchant "http://www.trip4holiday.com" has cheated me with 12, 800/- and the payment was routed using your channel. No service provided from the merchant.
      Even payu is playing games. I tried to contact them 3 times 01284427, 01279796, 01270578 ticket number. No update or response from their side yet.
      I need my refund.

      My email - [protected]@gmail.com
      Oct 8, 2017
      Complaint marked as Resolved 
      PayUMoney customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2017
      PayUMoney Customer Care's response
      Hi,

      We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

      Regards,
      Team PayU
      Sep 08, 2017
      Updated by agrawalnikhil
      Friends whoever see this complain please mind that payumoney is having only one answer like parrot. So please think and then choose the proper payment gateway. There would be no change in their comment or answer.
      The merchant is cheater and he has ran way. Their CEO or owner Nitin have taken money and not giving any service. So if you are not blocking the merchant then u will be responsible for all the fraud, because you are third party provide so it's your responsibility to take action against my complaint. After so many complaints as well there is no action or reply either from payu money. Explain how you are not part in the crime.
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        H
        Harshita Saraogi
        from Lucknow, Uttar Pradesh
        Sep 3, 2017
        Resolved
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        Resolved

        I made a payment to harcourt butler technical university central bank account using your gateway on[protected]. The transaction was shown successful and amount was deducted from my state bank account. But money for the transaction id[protected] has not been received by the university yet. Please look into this matter and provide me with the relevant details if the transaction is successful from your side. The amount deducted was 17267.70 from sbi account.
        +2 photos
        Oct 5, 2017
        Complaint marked as Resolved 
        PayUMoney customer support has been notified about the posted complaint.
        Verified Support
        Sep 04, 2017
        PayUMoney Customer Care's response
        Hi,

        We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

        Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

        Regards,
        Team PayU
        Sir I am ajay Kumar yadav inpay money on line by my debit card on 27/08/2017 but but message send payment id.[protected] but not revive application Nmber and password plz sir solve how can
        PayUMoney Customer Care's response, Sep 6, 2017
        Verified Support
        Hi Santosh.

        Your transaction id's 161150827 has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday). You can contact your bank with the given ARN: 74332747247724641100001

        Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

        Regards,
        PayU Team
        SIR I HAVE PAY A PAYMENT ON 14 AUGEST ON www.mpez.co.in THE TRANSITION IS NOT SUCCESSFULL BUT THE BALENCE IS DEDUCTED MY ACCOUNT SO NOW WHAT CAN I DO
        you can also contact me [protected]@gmail.com
        mobile number-[protected]

        transaction incomplete - Comment #2840950 - Image #0
        PayUMoney Customer Care's response, Sep 6, 2017
        Verified Support
        Hi,

        We are unable to track the transaction with the information provided by you.

        Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

        Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

        Regards,
        PayU Team
        You are fraud fully i have pay a payment on 14 august 2017 the transition is not successful but the balance is deducted my my account and balance is not refunded my transition id[protected]

        transaction incomplete - Comment #2840951 - Image #0
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          P
          Praphool Kumar Phool
          from Delhi, Delhi
          Sep 2, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110019
          Website: payumoney

          Sir, i had done a transaction to merchant PGDAV College of Rs 12391.22 as payment id is[protected]. The transaction got successful and the money had been debited also but no receipt generated till now.
          I had given my details as :-
          Email :- [protected]@gmail.com
          Mob. no :- [protected]

          Even i didn't get an sms of confirmation and no any mail
          +1 photos
          Oct 5, 2017
          Complaint marked as Resolved 
          PayUMoney customer support has been notified about the posted complaint.
          Verified Support
          Sep 04, 2017
          PayUMoney Customer Care's response
          Hi,

          We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

          Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

          Regards,
          Team PayU
          Date:28/08/2017
          transaction no.:[protected]

          the unsuccessful transaction is in to fill the form central selection board of constable and i want my money quickly in my account.
          the date o[censored]nsuccessful transaction is 25/08/2017
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            J
            Jaikumar Kasinathan
            from Coimbatore, Tamil Nadu
            Sep 2, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600061
            Website: Futuretechnext.com

            All respected viewers please listion. The "payumoney" is very big cheating groups in india. I was paid money rs 26499/ for based on payumoney purchase assurance and date 09.05.2017 still not resolve my compliment. I was many more time conduct and informe to payumoney but they are easy answered i am payment aggregator. The payumoney is given my assurance my payment summery. They are not done for the giving assurance.in this regarding very big problems issues in family. And my wife is went away. My family now hanging conditions. All my sutivations informed to payumoney heads. But they are not take for the giving assurance and not shortout my issues. They are only helped and worked suicide and cheating only.

            "they was putting only fraud and cheated groups only"

            Any budy helps to me i request don't select online payment via payumoney.
            Oct 5, 2017
            Complaint marked as Resolved 
            PayUMoney customer support has been notified about the posted complaint.
            Sep 02, 2017
            Updated by Jaikumar Kasinathan
            I have send nearly 100mails and above. But the PAYUMONEY customers care not resolve my issues. Once again I stated they PAYUMONEY is cheated team.
            Verified Support
            Sep 04, 2017
            PayUMoney Customer Care's response
            Hi,

            We are unable to track the transaction with the information provided by you.

            Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

            Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

            Regards,
            PayU Team
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              J
              john3
              from Bengaluru, Karnataka
              Sep 1, 2017
              Resolved
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              Resolved

              Dear sir,
              I paid a payment on dated 30/8/2017 for vtu, but i have not receipt for the same payment, i need this receipt for as a proof and to be shown in girls college, payment id is (Id[protected] for rs.950 for vtu. So i request you pl. Send me same receipt on my mail id., [protected]@gmail.com mobile number is [protected]
              Thank. & regards.
              Jordan micheal
              Oct 7, 2017
              Complaint marked as Resolved 
              PayUMoney customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2017
              PayUMoney Customer Care's response
              Hi,

              We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

              Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

              Regards,
              Team PayU
              Payment id[protected] payment not successful

              please refund balance immediately
              PayUMoney Customer Care's response, Sep 6, 2017
              Verified Support
              Hi,

              Your transaction id's 160753396 has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

              We appreciate your patience in the interim.

              Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

              Regards,
              Team PayU
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                J
                jord
                from Bengaluru, Karnataka
                Sep 1, 2017
                Resolved
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                Resolved

                Dear sir,
                I paid a payment on dated[protected] for visveswaraiah technological university, but i have not received any receipt for the same payment, i need this receipt as a proof and to be shown to collect my pdc, payment id is (Id[protected] for rs.403.57 for visveswaraiah technological university. So i request you please send me same receipt on my mail id., janardhan. L. [protected]@gmail.com (Janardhan. L. [protected]@gmail.com).
                Mobile number is [protected].
                Thanks & regards
                Janardhan
                Oct 9, 2017
                Complaint marked as Resolved 
                PayUMoney customer support has been notified about the posted complaint.
                Verified Support
                Sep 06, 2017
                PayUMoney Customer Care's response
                Hi,

                We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                Regards,
                Team PayU
                I have alredy paid my fees but there is no mail in my email id my payment id is[protected] .please give me my payment status .
                PayUMoney Customer Care's response, Sep 6, 2017
                Verified Support
                Hi,

                We would like to inform you that the TXN for the Payment Id 161158505 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                Regards,
                Team PayU
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                  R
                  Rajneesh Nehra
                  from Jaipur, Rajasthan
                  Sep 1, 2017
                  Resolved
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                  Resolved

                  Dear sir, i paid a payment on dated[protected] for rajasthan university of health science, but i have not receipt for the same payment, i need this receipt for as a proof and to be shown in pramanand degree college gajsinghpur, last date is[protected]. Payment id is (Id[protected] for rs.25000 for pramanand degree college gajsinghpur. So i request you pl. Send me same receipt on my mail id., nehra. [protected]@gmail.com. Mobile number is [protected]. Plz i need it as soon as possible today.
                  Oct 4, 2017
                  Complaint marked as Resolved 
                  PayUMoney customer support has been notified about the posted complaint.
                  Aug 26, 2017
                  Jayakumar Jaikumar's response
                  This is 100% true.
                  Verified Support
                  Sep 01, 2017
                  PayUMoney Customer Care's response
                  Hi,

                  We are unable to track the transaction with the information provided by you.

                  Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                  Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                  Regards,
                  PayU Team
                  Verified Support
                  Sep 01, 2017
                  PayUMoney Customer Care's response
                  Hi Rajneesh,

                  We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                  Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                  Regards,
                  Team PayU
                  This is the very good support to fraud merchant and helps to easy suicide decision by customers. This not care for life. Dera viewers don't select the payumoney. BECAUSE THIS TEAM CHEATED TEAMS. PLEASE DONT SELECT THIS OPTION TO PURCHASE OF ON LINES.IF YOU'RE SELECT THIS TEAM EQUAL TO SUICIDE.
                  PayUMoney Customer Care's response, Sep 1, 2017
                  Verified Support
                  Hi,

                  We are unable to track the transaction with the information provided by you.

                  Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                  Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                  Regards,
                  PayU Team
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                    S
                    saishan1
                    from Coimbatore, Tamil Nadu
                    Sep 1, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600109
                    Website: PayU Money Gurgaon

                    Sir

                    I am apply the bihar police selection application for my friends. One friend application processed in 25th august rs.520.80 was deducted from my account. But no password and application no. Not come because transaction error message shown. Transaction id [protected] applicant name :ramchandra mahto mobile no[protected]

                    Then another friend i am trying 28th august 2017 for processing the bihar police selection application rs.182.80 deducted from my account. But no password and application no. Not come because transaction error message shown. After same time i trying the processing the payment through cit bhogliwal gateway, ie also error message shown. But today 31.08.2017 i received the payment rs.182.80 from cit bhogliwal gateway. Applicant name : sunita kumari kisku, mob :[protected].

                    Pay u money payment gateway money rs.520.80 and 182.80 was still today 1.09.2017 not refund. How can get the refund. Pls help to get my money.

                    My mail id : [protected]@gmail.com
                    Mobile [protected].

                    Shanmugam
                    [protected]
                    Chennai
                    Oct 8, 2017
                    Complaint marked as Resolved 
                    PayUMoney customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 01, 2017
                    PayUMoney Customer Care's response
                    Hi,

                    We are unable to track the transaction with the information provided by you.

                    Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                    Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                    Regards,
                    PayU Team
                    Its been 5 days, I make a transaction to fill my fees but amount is deduced from my account and fees could not paid off. Here is the payment ID:[protected]. I still dont get any refund in my bank account.

                    make the payment of fees failure transaction not refund the amount - Comment #2837638 - Image #0
                    PayUMoney Customer Care's response, Sep 1, 2017
                    Verified Support
                    Hi Abhay,

                    We would like to inform you that the TXN for the Payment Id 161007022 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

                    Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                    Regards,
                    Team PayU
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                      S
                      sravya chowdary
                      from Visakhapatnam, Andhra Pradesh
                      Aug 31, 2017
                      Resolved
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                      Resolved

                      Address: 530016
                      Website: PayUmoney

                      I ordered 2 books on www.notesindia.in and have paid ₹2460 from my bank account via phonepe to place the order.. Transaction is failed and my money is debited from my bank account.. I have paid on that website to payumoney via to [protected]@axisbank... I haven't received my money back...
                      Transaction i'd: axi91100000000413684051504671874544
                      Payment i'd on payumoney:[protected]
                      Here are a few attachments related to my payment... Please refund my money back
                      +3 photos
                      Oct 3, 2017
                      Complaint marked as Resolved 
                      PayUMoney customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 01, 2017
                      PayUMoney Customer Care's response
                      Dear Customer,

                      Your transaction id's[protected]/[protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

                      We appreciate your patience in the interim.

                      Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                      Regards,
                      PayU Team
                      I have pay Csbc form payment by pay u money. but amount deduct on my account and form number is shows that your number is not register. this is very worst service by payumoney.

                      regarding refund - Comment #2837666 - Image #0
                      regarding refund - Comment #2837666 - Image #1
                      PayUMoney Customer Care's response, Sep 1, 2017
                      Verified Support
                      Hi Anil,

                      We would like to inform you that the TXN for the Payment Id 161586596 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                      Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                      Regards,
                      Team PayU
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                        N
                        Nitish Singh 1
                        from Mundi, Madhya Pradesh
                        Aug 31, 2017
                        Resolved
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                        Resolved

                        Sir i pay payment of bihar police but fee not submit & my balance rs. 520.80 was debit from my account.
                        When i payed amount i received a text sms that your balance was debit 520.80
                        Please sir i humble request to you refund my balance because i can't fill up the form
                        Thanking you
                        Your obdient
                        Nitish kumar
                        Transaction id-[protected]
                        Mobile no.- [protected]
                        Email - [protected]@gmail.com
                        Amount-520.80
                        Date of transaction[protected]
                        +1 photos
                        Oct 1, 2017
                        Complaint marked as Resolved 
                        PayUMoney customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2017
                        PayUMoney Customer Care's response
                        Hi,

                        We are unable to track the transaction with the information provided by you.

                        Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                        Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                        Regards,
                        PayU Team
                        NITISH KUMAR
                        EMAIL ID- [protected]@gmail.com
                        MOBILE NO- [protected]
                        Transction Id- [protected]
                        Payment id[protected]
                        PayUMoney Customer Care's response, Sep 1, 2017
                        Verified Support
                        Hi Nitish,

                        We would like to inform you that the TXN for the Payment Id 161647682 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

                        Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                        Regards,
                        Team PayU
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                          R
                          Rajib Parida
                          from Raha, Assam
                          Aug 31, 2017
                          Resolved
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                          Resolved

                          Address: 831013
                          Website: csbc.bih.nic.in

                          I has been days still i didn't get any refund. On 30 august one times money have been deducted from my account bt not able to get registration no of bihar police constable form. Kindly solve this issue as fast as possible nd refund my money please.
                          Details below.
                          Name rajib parida
                          Mobile: [protected]
                          Email: [protected]@gmail.com
                          Transection no: [protected]
                          Amount paid: 520.80
                          Payment id;[protected]
                          Date:. 30/08/2017...
                          Oct 13, 2017
                          Complaint marked as Resolved 
                          PayUMoney customer support has been notified about the posted complaint.
                          Aug 31, 2017
                          Updated by Rajib Parida
                          Solve this issue as soon as possible
                          Verified Support
                          Aug 31, 2017
                          PayUMoney Customer Care's response
                          Hi,

                          We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                          Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                          Regards,
                          Team PayU
                          Very good working to helps for cheating merchants. And allowed or making to customers suicide very easy. Don't select the payumoney.
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                            M
                            Mona Choudhary
                            from Darbhanga, Bihar
                            Aug 31, 2017
                            Resolved
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                            Resolved

                            Address: Banka, Bihar, 813102
                            Website: CSBC Website

                            Dear sir/ma'am,

                            During filling form of bihar police vacancy for advt. No. 01/2017, my money is deducted from my account and site did not allow me to proceed that time.

                            My kind request from you to please get my money back or allow me to fill the form.
                            I am very poor girl, so this money mean a lot to me.

                            For this i will be very grateful to you.

                            Below are the details of forwarded failure mail by merchant and please find attachment for csbc website message after transaction failed.

                            My name:menka
                            Mobile number:[protected]

                            Kind thanks & regards,
                            Menka
                            +2 photos
                            Oct 9, 2017
                            Complaint marked as Resolved 
                            PayUMoney customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2017
                            PayUMoney Customer Care's response
                            Hi,

                            Your transaction id's[protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

                            We appreciate your patience in the interim.

                            Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                            Regards,
                            Team PayU
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                              S
                              Sitankshu
                              from Kolkata, West Bengal
                              Aug 30, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: Kolkata, West Bengal, 700099
                              Website: Payu Money

                              Hi, i have booked rail tickets through irctc and the gateway i have chosen was payu, i have cancelled the tickets and in the irctc site it is showing that refunded to bank and in the place of bank it is written as - payumpp and status showing refunded, the transaction and cancellation id's are [protected] & [protected] respectively. When i can expect the refund gets credited to my bank account through which i have made the payment originally.
                              Oct 2, 2017
                              Complaint marked as Resolved 
                              PayUMoney customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 31, 2017
                              PayUMoney Customer Care's response
                              Hi,

                              We are unable to track the transaction with the information provided by you.

                              Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                              Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                              Regards,
                              PayU Team
                              I have made a transaction through pay u money, after payment give a error massage "your transaction is failed". and show status failed. but debit my money from my bank account.and after few time not show "failed transaction details" in my paumoney dashboard.so please refund my money as soon as possiable..

                              refund not received to my bank account after irctc ticket cancellation - Comment #2836575 - Image #0
                              refund not received to my bank account after irctc ticket cancellation - Comment #2836575 - Image #1
                              PayUMoney Customer Care's response, Aug 31, 2017
                              Verified Support
                              Hi,

                              We would like to inform you that the TXN for the Payment Id 161414289 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

                              Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                              Regards,
                              Team PayU
                              I have made a transaction through pay u money, after payment give a error massage "your transaction is failed". and show status failed. but debit my money from my bank account.and after few time not show "failed transaction details" in my paumoney dashboard.so please refund my money as soon as possiable..
                              PayUMoney Customer Care's response, Aug 31, 2017
                              Verified Support
                              Hi,

                              We are unable to track the transaction with the information provided by you.

                              Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                              Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                              Regards,
                              PayU Team
                              Dear sir,
                              I am apply Bihar police online.
                              But transaction is fail,
                              But my balance is cut in my account.
                              My detail.
                              Name-jiteen Kumar
                              Email [protected]@gmail.com
                              Mobile no-[protected]
                              Account number-[protected]
                              Transaction date-24/08/2017, 25/08/2017, 29/08/2017

                              refund not received to my bank account after irctc ticket cancellation - Comment #2836715 - Image #0
                              refund not received to my bank account after irctc ticket cancellation - Comment #2836715 - Image #1
                              refund not received to my bank account after irctc ticket cancellation - Comment #2836715 - Image #2
                              refund not received to my bank account after irctc ticket cancellation - Comment #2836715 - Image #3
                              PayUMoney Customer Care's response, Aug 31, 2017
                              Verified Support
                              Hi,

                              We are unable to track the transaction with the information provided by you.

                              Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                              Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                              Regards,
                              PayU Team
                              I have booked a ticket on irctc using payummp (Payumoney) using my sbi
                              debit card and later train is cancelled. i got msg Train is
                              Cancelled, so full cancellation is allowed, but the refunded money has
                              not been credited to my saving account.it is almost 8 days
                              completed...

                              The details are given below.

                              Transaction ID:[protected]

                              Cancellation ID:[protected]

                              Refund amount- 4755
                              I have booked a ticket on irctc with Payumoney using my sbi
                              debit card and later train is cancelled. i got msg Train is
                              Cancelled, so full cancellation is allowed, but the refunded money has
                              not been credited to my saving account.it is almost 9 days
                              completed...

                              The details are given below.

                              Transaction ID:[protected]

                              Cancellation ID:[protected]

                              Refund amount- 4755
                              PayUMoney Customer Care's response, Oct 26, 2017
                              Verified Support
                              Hi,

                              We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

                              • PayU Transaction ID, Merchant ID and Bank reference number.
                              • Scan copy of bank statement indicating the debit for the required transaction.
                              • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
                              • Transaction date along with the amount.
                              • Email id or phone number used for processing the transaction.
                              • UPI / VPA if any used

                              Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                              Regards,
                              PayU Team
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                                S
                                sonukumarrawani
                                from Tufanganj, West Bengal
                                Aug 29, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: Dhanbad, Jharkhand, 828110
                                Website: www.csbc.bih.nic.in

                                I has been days still i didn't get any refund. On 29 august one times money have been deducted from my account bt not able to get registration no of bihar police constable form. Kindly solve this issue as fast as possible nd refund my money please.
                                Details below.
                                Name sonu kumar rawani
                                Mobile: [protected]
                                Email: [protected]@gmail.com
                                Transection no: [protected]
                                Amount paid: 520.80
                                Payment id;[protected]
                                Date:. 29/08/2017
                                Oct 9, 2017
                                Complaint marked as Resolved 
                                PayUMoney customer support has been notified about the posted complaint.
                                Aug 26, 2017
                                studiokrizma's response
                                Dear sir
                                I apply for post bihar police and I payment 520.8 RS through DEBIT And POS PAYUPPAISA at PAYU MONEY TXN# [protected]
                                My payment ID is[protected] but I don't recieved code in register number which is [protected] then how I go further if I don't recieved code to register Number.
                                Please solve the problem I am very greatful to you.
                                Verified Support
                                Aug 31, 2017
                                PayUMoney Customer Care's response
                                Hi,

                                Your concern has already been addressed over the email sent by you under the case number 01259904. Revert to the same for any more help or support.

                                Regards,
                                PayU Care
                                Dear sir
                                I apply for post bihar police and I payment 520.8 RS through DEBIT And POS PAYUPPAISA at PAYU MONEY TXN# [protected]
                                PayUMoney Customer Care's response, Aug 31, 2017
                                Verified Support
                                Hi,

                                We are unable to track the transaction with the information provided by you.

                                Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                                Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                                Regards,
                                PayU Team
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                                  J
                                  Jaikumar Kasinathan
                                  from Coimbatore, Tamil Nadu
                                  Aug 29, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600061
                                  Website: Futuretech next

                                  All viewers please don't select the fraud payumoney. They're very easy overrule after getting payment. They are only worked for only to make or created customers suicide decision. They are putting merchants are fake fraud groups. I was paid amount rs 26499. With against of payumoney giving of any issues to purchase assurance.

                                  Please viewers don't pay through payumoney. Because they are only worked for fraud merchant only not for customers.

                                  Please the payumoney is othantical fraud team.
                                  Oct 1, 2017
                                  Complaint marked as Resolved 
                                  PayUMoney customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 30, 2017
                                  PayUMoney Customer Care's response
                                  Hi,

                                  We are unable to track the transaction with the information provided by you.

                                  Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                                  Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                                  Regards,
                                  PayU Team
                                  Dear sir
                                  I got tracking no CD24784444IN of my order but i dont track at a till time and also not revived my products.

                                  Which pay by ur payumaony
                                  I have not received my order till time kindly return my balance otherwise I will go to consumer court and note fir be half payumoney company's
                                  PayUMoney Customer Care's response, Sep 1, 2017
                                  Verified Support
                                  Hi,

                                  We are unable to track the transaction with the information provided by you.

                                  Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                                  Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                                  Regards,
                                  PayU Team
                                  Dear sir
                                  I got tracking no CD24784444IN of my order but i dont track at a till time and also not revived my products.

                                  Which pay by ur payumaony
                                  I have not received my order till time kindly return my balance otherwise I will go to consumer court and note fir be half payumoney company's
                                  PayUMoney Customer Care's response, Sep 1, 2017
                                  Verified Support
                                  Hi,

                                  We are unable to track the transaction with the information provided by you.

                                  Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                                  Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                                  Regards,
                                  PayU Team
                                  I have made a transaction through pay u money, after payment give a error massage "your transaction is failed". and show status failed. but debit my money from my bank account.and after few time not show "failed transaction details" in my paumoney dashboard.so please refund my money as soon as possiable..
                                  PayUMoney Customer Care's response, Sep 1, 2017
                                  Verified Support
                                  Hi,

                                  We are unable to track the transaction with the information provided by you.

                                  Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

                                  Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                                  Regards,
                                  PayU Team
                                  Dear sir
                                  I apply for post bihar police and I payment 520.8 RS through PNB DEBIT CARD at but message show transaction failure PAYU MONEY .My payment ID is[protected] .I din't received code then how I go further if I don't recieved code to register Number.
                                  date of Payment 26/08/2017.
                                  Please solve the problem I am very greatful to you...
                                  PayUMoney Customer Care's response, Aug 31, 2017
                                  Verified Support
                                  Hi,

                                  We would like to inform you that the TXN for the Payment Id 161029027 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

                                  Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                                  Regards,
                                  Team PayU
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                                    J
                                    Jayakumar Jaikumar
                                    from Coimbatore, Tamil Nadu
                                    Aug 29, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600061
                                    Website: Futuretech next.com

                                    Dear viewers kindly request all of you don't select the payumoney team. Because they are simply helped to fraud merchant and good cheated gangs. This only getting fraud and cheated teams. That's only i intimate for all of you viewers. The payumoney is giving fake assurance to purchasing deals. This is can easy overruled by payumoney. Very big cheated teams and supported to fake and fraud groups.
                                    Oct 1, 2017
                                    Complaint marked as Resolved 
                                    PayUMoney customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2017
                                    PayUMoney Customer Care's response
                                    Hi,

                                    We are unable to track the transaction with the information provided by you.

                                    Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                                    Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                                    Regards,
                                    PayU Team
                                    Online transaction of rs.17779.50 done on 24th aug 2017 transaction id[protected] was failed but bank is debited.
                                    As this is fees and due date will go kindly refund.
                                    Im unable to call customer service number.
                                    Very unprofessional and service bad causing inconvenient to customers.
                                    PayUMoney Customer Care's response, Aug 31, 2017
                                    Verified Support
                                    Hi,

                                    We would like to inform you that the TXN for the Payment Id 160890256 is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

                                    Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                                    Regards,
                                    Team PayU
                                    Helpful
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                                      C
                                      Chaudhary Honey Pilania
                                      from Gurgaon, Haryana
                                      Aug 29, 2017
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Bulandshahr, Uttar Pradesh, 245402

                                      Sir i pay payment of bihar police but fee not submit & my balance rs. 520 was debit from my account.
                                      Account holder name - mr. Manvir singh
                                      Account no. - [protected]
                                      Bank name - syndicate bank
                                      Ifsc code - synb0009839
                                      & when i payed amount i received a text sms that your balance was debit & pos txn at[protected]cg[protected]
                                      Please sir i humble rewuest to you refund my balance because today last date of fee submission & i have no money in my bank account..
                                      Contact details:- [protected], [protected]
                                      Oct 20, 2017
                                      Complaint marked as Resolved 
                                      PayUMoney customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 01, 2017
                                      PayUMoney Customer Care's response
                                      Hi,

                                      We are unable to track the transaction with the information provided by you.

                                      Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

                                      Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                                      Regards,
                                      PayU Team
                                      Helpful
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                                        R
                                        Rajesh Kannoje
                                        from Indore, Madhya Pradesh
                                        Aug 28, 2017
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: Dewas, Madhya Pradesh, 455227

                                        Mr
                                        I had to pay the 800 rupees atm card payment on the date of 26/08/2017, the payment has reached, but accidentally went to somebody else, so sir has requested that i have to withdraw the payment from that person, for that payment recipient details
                                        Please help me i have to withdraw my payment
                                        I am sending payment details

                                        Merchant name-pankaj kumar mourya
                                        Order amount-800 rs.
                                        Payment id[protected]
                                        Merchant order id_[protected]
                                        +1 photos
                                        Oct 22, 2017
                                        Complaint marked as Resolved 
                                        PayUMoney customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 01, 2017
                                        PayUMoney Customer Care's response
                                        Hi Rajesh,

                                        We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                                        Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                                        Regards,
                                        Team PayU
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