PayUMoney — Help sir

Address:Tindivanam.Tamil Nadu

Ello Sir, i have topup for 240 rupees. the payment is successful at the end and debited for my account but the daimond is...
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paid amound image sir. please help

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Sam Aakash's [Complaint's author] reply, Aug 17, 2021
Bank reference number : 20210814111212800110168822431554359
bank statement : 13814987858
Transaction date : 2021-08-14 11:18:33
Email Id : chahalakash401@gmail.com
Last 4 digits debit card number : 6339
UPI
Hi,

Please note that this is a successful transaction via PayU Id - [protected] at our end.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 6110609 in order to get the status at their end.

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.

Regards,
Team PayU
Sam Aakash's [Complaint's author] reply, Aug 18, 2021
Refunds Bank
Sam Aakash's [Complaint's author] reply, Aug 22, 2021
not money sent
PayUMoney Customer Care's response, Aug 24, 2021
Verified Support
Hi,

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.

Regards,
Team PayU

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