[Resolved] Payumoney — refund not received to my bank account after irctc ticket cancellation
Kolkata, West Bengal, India
Hi, i have booked rail tickets through irctc and the gateway i have chosen was payu, i have cancelled the tickets and in the irctc site it is showing that refunded to bank and in the place of bank it is written as - payumpp and status showing refunded, the transaction and cancellation id's are [protected] & [protected] respectively. When i can expect the refund gets credited to my bank account through which i have made the payment originally.
Complaint marked as Resolved Oct 2, 2017
[Aug 30, 2017] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Aug 31, 2017
We are unable to track the transaction with the information provided by you.
Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.
Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
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