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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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PayUMoney reviews & complaints page 157

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S
sumit 777#
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money through irctc

Address:Gaya, Bihar, 823003
Website:payumpp

I have booked two ticket on irctc using my using my visa card but i cancel both ticket on irctc portal its showing money has been refunded back to payumpp but the refunded money has not been credited back to my account. Please look into matter
Transaction id [protected]
Refunded id [protected]
Transaction id [protected]
Refunded id [protected]...
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A
Abhi@866
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kesco bill payment successful but status is pending on kesco website

Address:Kanpur, Uttar Pradesh, 208001

Respected sir/mam,
I, account id 11140702, bk nigam registered meter which payment has been done on[protected] of rs. 1744/-, and i got an email by your registerd mail id "your transaction with kesco is successful" but status of payment on kesco website showing pending and outstanding amount is 1760/-. So plz confirm me by mail my payment has been done or not and please update its on kesco website. My payment id is[protected]. br...
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A
AMITABH SAHOO
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted money not credited to bank account

Address:Khordha, Odisha

I have booked a ticket on irctc using my visa debit but it was failed. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Refund amount - rs. 680.00
Refunf date - 14-sepl-2017...
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S
salim sk
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney is complete fraud payment gateway

We started accepting payment from customer with payu money. For the first few month every thing was ok. But after some time when my business goes down they stoped my settlement. It is about 40000 rupees. Which they are not settling to me. After this they are not picking my call and replying to email.
Please dont use pauymoney to nuy or sell anything online. They are cheater and its fraud company. They dont know how to talk with customer...
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C
chiranjeevie
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed - refund not done

Hi,

Date of incident[protected]
Site of transaction - http://srilakshmichitramandira.com/
Amount - rs 240/-

Ref-[protected]igabydezo4 in statement

I tried to book tickets in http://srilakshmichitramandira.com/ on[protected] around 11:00pm. The transaction for booking got failed and the money got deducted from my account.
I haven't got refund of my money rs 240/- (Ref-[protected]igabydezo4...
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B
Bhalchandra M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction id 162824877 payumoney not settled amount with merchant bescom

I had done bescom bill payment through bescom app using paymoney as wallet option. Transaction id[protected] rs 1203.9. I got receipt for payment from payumoney. But merchant bescom said amount not received to them. Payumoney is not responding over mail or app or phone number. They need to settle this amount its been more than 15 days. I raised multiple complaint and sent mail to [protected]@payumoney.com. But these guys not responding....
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A
ANAND LATHA
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund has not been done

Address:Thiruvananthapuram, Kerala, 695002

I HAD DONE A MONEY TRANSACTION WITH ANDHURIL TECHNOLOGIES PVT LTD.(BOOK MY TRAIN) THROUGH PAYUMONEY AND THE TRANSACTION DROPPED.and the transaction id is[protected].and the amount is Rs 3, 154.They have not taken any action for refund till now and it has been a month .the transaction happened on 13th august 2017.And there a no response for my mail from them.My phone number is [protected]....
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N
nikita takalkar
from Lonavla, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jabong payment

Two days ago, i have ordered some stuff from jabong.com, my payment failed but my money got deducted from my bank account. Amount is 4386/- refund it as soon as possible. Deducted amount gone to payu_www.Jabong.com, gurgaon. Please provide details for status of refund.
Transaction i'ds are - s63935079 and s63927283, i hope you will work on it fast, thank you....
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J
Jeeven Jot
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted and it is still with payumoney

Hi team,

I placed order on site cakeatdoor.com. They provided a link to pay money through payumoney.
I selected upi payment method to pay the amount and tried to pay money through phonepe upi app. For some reason transaction got failed.
Then i retried on phone pe app, transaction got successful. Transaction id by phone pe app is p1709141257204327372591 that is paid to [protected]@axisbank.
But that amount...
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M
munnujonam
from Gudivada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transferred accidentally

Address:Hyderabad, Andhra Pradesh, 500035

I have ordered a product from
Divisastore.com › roopmantra
Deerghayurveda for rs 500 but instead of rs. 500 /-, rs.15789. Has been transferred from my account.. And i would like to cancel the payment made through payumoney. So please i request you to solve my problem, and i would like to cancel my order, my account is nill am very in need of money...
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K
Khushboo Bhavsar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refunding our balance

26th april i tried payment of rs 11400 through payumoney gateway to orsangcamp website but the payment failed the respective amount was deducted from my bank account but still not refunded. Bank officials have checked all the details of payment and they advised me to contact payumoney please check further details about my payment and refund me my amount.

Payment i'd[protected]

Transaction dstails

Source...
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P
prashantkharche
from Bilaspur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failure of rs 3219

Address:Jabalpur, Madhya Pradesh, 482004
Website:www.mpez.co.in

I paid electricity bill but because of low connectivity i think transaction failed.
I am providing you attachment as a proof.
Please return failed transaction amount 3219.00
I paid electricity bill but because of low connectivity i think transaction failed.
I am providing you attachment as a proof.
Please return failed transaction amount 3219.00...
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M
Mohit Main
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failure

Address:Dhule, Maharashtra, 424002
Website:payumoney

On 14th july 2017 i tried payment of 806.05 through payumoney gateway to dte maharashtra website but the payment failed due to internet failure. The respective amount was deducted from my bank account but still not refunded. Bank officials have checked all the details of payment and they advised me to contact payumoney. Please check further details about my payment and refund me my amount as soon as possible...
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R
raju1008
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about a refund not credited

Address:Tirupur, Tamil Nadu, 641604

I booked rail tickets through irctc and the gateway i have chosen was payumoney, i have cancelled the tickets and in the irctc site it is showing that refunded to bank and in the place of bank it is written as - payumpp and status showing refunded, the transaction is [protected] andcancellation id is [protected]. When will my refund be credited to my bank account through which i have made the payment originally....
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K
Kaushar Khan
from Churachandpur, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my balance

Sir maine card no_607264 *7377 date[protected] time -1:55pm payment id[protected] ko bihar police exam form ke liye transaction kiya tha jo failed ho gaya tha aur mere account se balance kat gaya tha jo refund ab tak nahi hua please sir refund my balance immediately sir please help me, maine kai baar mail kiya hai sir aur back msg v aya tha ki 3-4 working day me refund ho jayega lekin av tak nahi hua hai sir help me plz sir plz...
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T
Tulip1989
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud call - very urgent

Address:Bangalore, Karnataka, 560067
Website:PayU

Hi,
We got a fraud call from [protected] on 12th september 2017. They stated that they are from sbi bank and got are debit card details. After that they transferred a sum of total 14999 rs. (One 9999 and another 5000) to payu through sbi debit card by online transaction. The card number ends with 5374. I have already filed fir. I urge you to refund the money as soon as possible....
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G
guru kirpaenterprises
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not given a past bill receipt

Address:144410
Website:[email protected]

I am paying the electrocity bll on meter no n35pi660025w coustmor name
Jagar ram and the tragaction no pyu[protected] i paying your ammount 694 but i have not given a recipt plz i give
The recipt for you my connect no [protected] my name is kamal kumar sorry my email id is wrong and my right id [protected]@gmail.com you send me mail on this id plz urgent email to me i request for u
Pay bill dated on a 4 sep...
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R
rckzsalman
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from bank but not credit.

Address:New Delhi, Delhi, 110083

Dear sir,
I have use payumoney gateway to for making a payment but again the amount deducted from bank but not credited to other account. The description are given below.

Payment id: 8589717
Amount : 14, 984.33
Pti : [protected]
Status: y
On the first it show that status is ok and after the in second screen it show a error " we are sorry but the transaction was failed, reason : bank was unable...
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V
varsha soni
from Unnao, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not get payment receipt

Address:Jaipur, Rajasthan

I did not get my pay receipt as well as message... Kindly send my pay receipt and message also...
Please accept my request i m very worried about it.. I just want my pay receipt on my gmail id.
Hope u will send require details on my id and on my contact no. Very soon.
My contact no. [protected]
Gmail id. [protected]@gmail.com
My transection id no. E907049baf8aef1586d1
Thank u so much...
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P
Parvindra pal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card refund

Address:New Delhi, Delhi, 110092

Dear payumoney team,

I have done patment on[protected] for my den account but it has not been done to den account. I made through axis credit card it has been debited from my account.
Trasaction id reference of axis bank credit card is[protected] and amount is rs 2751.
Plz refund money against complaint..

Regards,
Parvindra pal
[protected]...
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