PayUMoney Complaints & Reviews

Address: Gurgaon, Haryana, 122001

Website: www.payubiz.in

I have booked a ticket on irctc using payubiz gateway using my citi bank credit card and later cancelled it. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Refund amount - rs. 1095.0
Refunf date - 11-jul-2017

+1 photos

Aug 26, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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Address: Bangalore, Karnataka

Website: BESCOM

Paid rs 1503 to bescom yesterday using your service. Even though i got the receipt, it is mentioned that the update will take 2 or 3 days to get reflected in bescom online system. As the last date for payment of bescom charges is 27th july 2017, i made another payment to bescom directly by accessing bescom site. I feel that you must reduce the update time to within 24 hours as otherwise there will be a disconnection of service despite making the payment before the due date.

What will happen to this double payment? Pl. Advise.

+1 photos

Aug 26, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

PayUMoney Customer Care's response Hi Ravi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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S

Shishu Pal Cralta

from Hajipur, Punjab

Jul 26, 2017

I have paid 1899 through payumoney my narration no. is [protected]/PAYUMONEY.
I have paid through hdfc netbanking.Kindly tell me the order number.So that i can track my order.Also i want to check wheather its placed or not as my money is not paid back nor i have recieved my order. My another email id is [protected]@gmail.com.

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PayUMoney Customer Care's response, Jul 31, 2017

Verified Support

Hi Shishu Pal,

We would like to inform you that the TXN for the Payment Id 6241911432 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

R

ravi59

from Chennai, Tamil Nadu

Jul 26, 2017

Thank you for your update.

What I mentioned in my mail was that the time required to update the transaction in Service provider's system (BESCOM) can be reduced to 24 hours. You can probably workout a better solution to update the transaction status instantly. This is very much possible nowadays with the type of network and communication systems that we have.

.

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R

raghutiwari

from Bengaluru, Karnataka

Jan 17, 2018

As i paid my bescom bill on 10th & 11th jan 2018 . the amount was debited of Rs 627.55/- from my account for two times & it is not updeted pls do the needfull.
Here is the details of transactions.
BESCOM Acount ID no : [protected].
1). Transation id :[protected].
on 10th Jan 2018.
2). Transaction id :[protected]. on 11th Jan 2018.

It was raised complaint on 1th jan 2018. still it is pending.
for your kind information the ticket no is '01826254' awiting for ur valuable rerplay.

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R

raghutiwari

from Bengaluru, Karnataka

Jan 17, 2018

As i paid my bescom bill on 10th & 11th jan 2018 . the amount was debited of Rs 627.55/- from my account for two times & it is not updeted pls do the needfull.
Here is the details of transactions.
BESCOM Acount ID no : [protected].
1). Transation id :[protected].
on 10th Jan 2018.
2). Transaction id :[protected]. on 11th Jan 2018.

It was raised complaint on 1th jan 2018. still it is pending.
for your kind information the ticket no is '01826254' awiting for ur valuable replay.

bescom electricity charges - Comment #2976778 - Image #0

Reply

PayUMoney Customer Care's response, Jan 18, 2018

Verified Support

Hi Raghu,

Your concern has been addressed over the email sent by you under the case number 01849713. Also we would like to inform you that your payment id: 175624641 and 175732194 has already been refunded by us with reference number: 801108103188 and 801011050038. We'd advise you to please get in touch with the issuing bank regarding the same.

Regards,
PayUmoney Support Team.

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Address: 560076

Hi sir,
My father aged 72 years was cheated by an unknown person in 18/07/[protected]@17:15. He got a call from an unknown pwrson claiming to be a sbi personal and demanding to disclose all his card details else the card will be blocked and he has to face the consequences.in panic he has disclosed the details. Later he found that 3 fraud transactions has been made. (9990×3 times). One of the transactions show that 9990 /- has been tranfered to payu sbipg. We have informed the concerned bank and also the local police regarding this. I am enclosing the details for ur reference.
Request you to kindly take immediate action and block the usage of the account to which the money has been transfered and refund the same.
Please help us put a full stop to such activities who make innocent people their prey. Hoping for a quick response from your end.
Thanking you
Vinutha

+4 photos

PayUMoney customer support has been notified about the posted complaint.

Jul 23, 2017

Updated by vinmau04 Hi Sir,

Awaiting for your reply towards my complaint.

Thanks in advance.

Regards
Vinutha

Jul 28, 2017

Updated by vinmau04 Hi Sir,

Awaiting for your reply towards my complaint.

Thanks in advance.

Regards
Vinutha

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Dear sir/madam,

This is to inform you that there has been a fraud transaction from my sbi debit card ending with 5490 against my sbi savings account ending with 0637 on 18/07/2017 of an amount of 3300
Payment transaction details - sbipg[protected]payu for the transaction of rupees three thousand only and
Sbipg[protected]payu for the transaction of rupees three hundred only.

Please take the necessary action.

Looking forward to your quick and favourable response.

Thanking you,
Mrinal kumar mukherjee
E-mail - [protected]@gmail.com

Aug 25, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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Address: Mumbai City, Maharashtra, 400022

Website: www.triptohotel.in

Today i also got trapped oi this... Got call from triptohotel (From noida delhi) and they offered travel package2 for rs.9966 with assured free gift of laptop dell inspiro 15 3543...

They sent a payumoney link for online payment in emi form (Rs.830 as first emi)... But when i paid, it was whole amount of 9966 deducted...
As soon as amount was deducted... The tone of call center guy changed... He kept me onhold on phone for 15 min...
When i called him (Ashok) on his mobile, he told that brochure and laptop will be delivered in 3-5 days... Which now i think is a scam...

Please help me getting my money back...
And punish these fraud guys...

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A

amp

from Delhi, Delhi

Nov 28, 2017

Please install jansunwai app on your android or IOS app and file online complaint. Its portal owned by UP govt.
Select district as Gb Nagar, Police Mandal as _Meerut, Police thana as sec-Noida 58. Selct other type complaint, to Police adhikari.

they will take up the matter

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Address: Amreli, Gujarat, 365601

Website: KTM Upgrades.com

I had ordered ktm rc sticker kit n paid 3999 for it on 30 june 2017 i tried calling d seller his cell is coming switch off/not reachable n after continous messeges the seller doesnot give important. Till now i didn't get my product. The merchant looted my hard earning money which is very saddend. Plz kindly look into this matter n solve it asap. Kindly take initiative action against it.
Merchant name: tarak makwana
Order amount: rs 3999.00
Payment id: 15466834
Order no :69793
Order date :30 june 2017
Payment method :payumoney

+4 photos

Aug 18, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

Jul 18, 2017

Updated by Sidhartha92 I had ordered KTM RC sticker kit n paid 3999 for it on 30 June 2017 I tried calling d seller his cell is coming switch off/not reachable n after continous messeges the seller doesnot give important. Till now i didn't get my product.The merchant looted my hard earning money which is very saddend . Plz kindly look into this matter n solve it ASAP. Kindly take initiative action against it.
Merchant name: tarak makwana
order amount: Rs 3999.00
Payment id:[protected]
Order no :69793
Order date :30 June 2017
Payment method :payumoney

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Address: Panchkula, Haryana, 134112

Dear sir/madam
Last 8june i was send the online transaction of amount 12575rs from pnb account [protected] to goibibo for hotel booking. But the amount debit from a/c. And transaction failed. Then i was filed compalint in pnb. They gave me complaint no. And said that the problem solved under 45 days but now almost 40day complete but no refund the amount. Please help me.
Amit dhiman
Mob - [protected]

Aug 18, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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Address: Jabalpur, Madhya Pradesh, 482001

Sir, i paid my admission fee through payumoney. The amount of fee was deducted from my bank account but after sometime portal was showing that "your transaction is failed". Fee was nit paid. After two days, refund is not recieved. I have submitted two cooplaints ticket numbers are"#pumbuy-1063088"and "01126393" but not recieve any suitable response.
My payment id is[protected]
Date of payment[protected]

Aug 24, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

PayUMoney Customer Care's response Hi,

Your concern has already been addressed over the email sent by you under the case number #pumbuy-1063088"and "01126393". Revert to the same for any more help or support.

Regards,
PayU Team

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Address: Allahabad, Uttar Pradesh, 211001

Website: payumoney.com

I've made a payment (Payment reference no[protected] of rs 804 for b.com second year fee of nikita sharma on 11/07/2017, but payment receipt isn't received at my email id [protected]@gmail.com. Please resend my payment receipt so that i can submit it to university. Please take a required action as soon as possible because university is not taking admission without receipt.
Amit yadav
Mob no - [protected]

Aug 17, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

PayUMoney Customer Care's response Hi Amit,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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Address: 560066

Hi,

I transferred 10000 from my wallet to my bank account.in payumoney it was mentioned that transfer is through neft which takes some few hours to one day max.

But it's been 24 hours and i have not received the amount in my beneficiary bank account.

Kindly look into it at the earliest as i dont want to lose my money. And want the money in my beneficiary account as soon as possible.

Abhinab das
[protected]@gmail.com
[protected]

Aug 19, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

PayUMoney Customer Care's response Hi,

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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Address: 400095

Website: Payu money gateway

Reliance energy bill paid on 9 june, money debit from account but payment not done to reliance
Merchant name: reliance infrastructure ltd order amount: rs 1610.00
Payment id:[protected]
Merchant order id: a44a82e6e4c1f79b8b22
Summary amount
Debit card rs 1610.0
Amount paid rs 1610.00
Payee info
Merchant transaction identifier
Subject: your transaction with reliance infrastructure ltd on[protected] is successful

I even have all receipt but reliance is threatened me that they will cut power line

Aug 12, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

PayUMoney Customer Care's response Hi Pinaz,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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A

ashutosh arush

from Delhi, Delhi

Jul 17, 2017

I was using payumoney on 12/7/17 for the transaction of my coaching installment and Rs31020 has been debited from my account but not credited to the coaching.
Plz solve the issue as soon as possible.
Payumoney Payment reference id[protected]
SBI refrence number IGABQGEXP6.

Payment done for reliance energy bill still showing pending - Comment #2789335 - Image #0

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PayUMoney Customer Care's response, Jul 18, 2017

Verified Support

Hi,

We would like to inform you that the TXN for the Payment Id 156321859 is un-successful at our end.
We have not received any amount for the same. Please reach your bank for further help.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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Address: Gautam Buddh Nagar, Uttar Pradesh, 380004

Website: Payu money

A Fake company offering travel package
thetripplaners. com/ Company name told to me is - T P Solutions person name to whome i talked is - Prachi, Varun Patel & Tanvi Shukla Phone No. - [protected] address given on site is - Plot No-20, 21, Sector-135, Noida-201301 Email is [protected]@thetripplaners.com and website is thetripplaners.com This company is taking money via Payu money which is now under scrutiny. I have paid for six packages and request Payu money to refund me this money. Details will be sent soon to payumoney and necessary authorities.
Thank you
Suresh

+1 photos

PayUMoney customer support has been notified about the posted complaint.

Jul 10, 2017

Updated by heartsurgeons Payu money uses dummy travel companies and does transactions on the travel companies name and siphons money from INDIAN citizens.
The names of allied cheater travel tour agencies are thetripplaners and holiday squares which promise cheap hotel packages to citizens of INDIA. The money is collected via payumoney and the clients are not given the packages as promised .

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Website: www.payumoney.com

I am a victim of Payumoney gateway by making payment through a fake website online store http://shopiteasy.in on 5th July for Rs360. Order ID: 111452. Payment was made to one Pankaj Raut of Itarshi and goods never received and worse there is no response, when I called the mobile number[protected] given in the website and no response when written to [protected]@shopiteasy.in.
While in today's world, any one can have a web site in the internet, why such Gateways like Payumoney should get involved in such fake transactions and
why such Gateways should be allowed by our Govt to operate in our country??
I find from your website that the satisfaction index of Payumoney is just 17%.

Aug 11, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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H

himanshut

from Lucknow, Uttar Pradesh

Jul 11, 2017

I have made payment on 10/07/2017 through your gateway to Institute of chartered accountants of India but they were not issue receipt.

Why RBI should give license to Payumoney gateway for authorising digital payment transactions - Comment #2782643 - Image #0

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PayUMoney Customer Care's response, Jul 11, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

C

Cheekoti

from Hyderabad, Telangana

Jul 12, 2017

Sir, I am saiteja I have paid 25290 to MLRIT collage TXN#[protected] .I want receipt of this transaction.

Why RBI should give license to Payumoney gateway for authorising digital payment transactions - Comment #2784573 - Image #0

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PayUMoney Customer Care's response, Jul 13, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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Address: Hoshangabad, Madhya Pradesh, 461111

Website: shopiteasy.in

There is a website http://shopiteasy.in
I made purchases worth Rs360 vide order reference no. 111450 dated 5th July, 2017 through my SBI credit card through Payumoney Gateway. Once the payment was successful, there was no message towards delivery of goods. I called up the mobile number [protected] given in the website several times during last 5 days. Nobody picked up my call. I gave several messages through on line chat, there was no response. I gave email to [protected]@shopiteasy.in, there was no response.
It is a fake website.
I would request Payumoney to delink business with fake website. Also Payumoney should refund my money.

PayUMoney customer support has been notified about the posted complaint.

Jul 09, 2017

Updated by simanchala1 There is a website http://shopiteasy.in
I made purchases worth Rs 360 vide order reference no. 111450 dated 5th July, 2017 through my SBI credit card through Payumoney Gateway. Once the payment was successful, there was no message towards delivery of goods. I called up the mobile number [protected] given in the website several times during last 5 days. Nobody picked up my call. I gave several messages through on line chat, there was no response from the website. I gave email to [protected]@shopiteasy.in, there was no response.
It seems to be a fake website.
I would request Payumoney to delink business with fake website. Also Payumoney should refund my money.

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Address: 500007

Website: www.payumoney.com

Date: 3/07/17
Paid with: IDBI Debit Card
Portal Associated with School: PayUMoney
Details: Credited to : Johnson grammar school, Habsiguda, Hyd -50007
Payment Id:[protected]; Paid 13910.56
{ Actual fee amt: 13, 730]
Payment Id:[protected]; Paid 18, 730
{ Actual fee amt: 13, 730]
Paid Rs 180 for each transaction in the guise of Convinience fee. I think they charged me way too much. Kindly help in gettting a refund.

+1 photos

Aug 14, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Jul 08, 2017

Updated by Sunita Reddy Correction:
Payment Id:[protected]; Paid 13910.56
{ Actual fee amt: 13, 730]
Diff amt: 180.56
Payment Id:[protected]; Paid 18, 905.39
{ Actual fee amt: 18, 660]
Diff amt - Rs 245.39
Convinience fee collected is Rs. 425.95

Verified Support

Jul 10, 2017

PayUMoney Customer Care's response Hi Sunita,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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R

Raghusarma Tenneti

from Hyderabad, Telangana

Jul 11, 2017

I am try to pay my electricity bill in middle of the transaction my net work was failed then i checked in to my account my was debited 2447+30/- your tarsaction process fee.pls refund my money as early as possible.clear the process first pls.. pay u money team..

Reply

PayUMoney Customer Care's response, Jul 11, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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I had placed an order (#16690) online on the website www.promotionalgifts.co.in for 6 items costing Rs. 2545 on the 27th of June 2017. The merchant says he has neither received the payment nor the order. Where has my payment gone? I have paid through credit card.

Payment ID:[protected]
Merchant Order ID: abad1dc1221f86abfb05
Merchant Transaction Identifier
abad1dc1221f86abfb05

Aug 22, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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Address: 500020

Website: www.payumoney.com

A fraud committed by seller dealsmarket.co.in wherein the said Redmi Note Phone was not delivered for order placed on 12-June.payment ID[protected]

Payment of 11049.15 was made via Payumoney. Payumoney simply washing off hands stating that they are not responsible. This is crime on their end and perpetrating fraudsters.
Their one of the conditions though states that in case merchant doesnt respond or deliver products, contact them is just a mockery. They are not accepting the fact like PAYTM who have validly accepted similar case of dealsmarket for my friends. They have even refunded money.
I request all of you beware of PAYUMONEY fraudster

Aug 11, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2017

PayUMoney Customer Care's response Hi Sripadi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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I placed an order on Craftsvilla for a dress material on 7th July;2017 of 1059 RS/- and have done online payment through PayU India gateway, money is deducted from my account but the order is not placed.

The reference id for the payment made which is generated from my SBI Account is listed below
[protected]IGABPOFLX7

Requesting for response

Aug 7, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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CraftsVilla.com Customer Care

from Mumbai, Maharashtra

Jul 7, 2017

Hi Jincy,

Thank you for connecting with us.

Request you to please help us with your registered contact number and email id. We will look into it for you.

Regards,
Craftsvilla Happiness Team

Reply

JincyR's [Complaint's author] reply, Jul 8, 2017

Hi Craftsvilla Team,

Thanks for the response .
I have already connected with your customer care team and explained the same, but didn't get any proper response.

You can contact me on this number: 9036012914

Thanks
Jincy

J

JincyR

from Bengaluru, Karnataka

Jul 8, 2017

Hi Craftsvilla Team,

Thanks for the response .
I have already connected with your customer care team and explained the same, but didn't get any proper response.

You can contact me on this number: [protected]

Thanks
Jincy

Reply

CraftsVilla.com Customer Care

from Mumbai, Maharashtra

Jul 8, 2017

Hi Jincy,

Thank you for sharing your details.

As per our telephonic conversation, we request you to please allow us some time to get this checked and will get back to you within 2 business days.

Regards,
Craftsvilla Happiness Team

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Address: 160055

Website: carbutlers.in/booking

Hi,

I am facing problem with testing mode Transaction Failed.
I have put Test Card detail :
[protected]
Test CVV: 123
Test Expiry: May 2017, and also use some other details
[protected]
test CVV : 123
EXP : 01/2020

as site : http://carbutlers.in/booking

So please help me, I'm just awaiting your fast response.
Thanks
Ashish

Aug 12, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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Address: 110094

I had paid my EDMC Property Tax thru payumoney on 29th June 2017 for amount Rs.986.90 ( including processing fees) . using PAYUmoney Gateway. The payment is deducted from my HDFC bank same day. but its not reflecting with EDMC portal . The payment id[protected]. My Property id no. is[protected].

Kindly refer to the details and confirm the receipt. EDMC needs to generate my Receipt. Please approve so that the same can be done.

Regards
Sandeep negi
mob-[protected]

Aug 6, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Jun 29, 2017

sujata krishnagiri's response I have raised a ticket. The ticket number is 01063321.

Verified Support

Jul 06, 2017

PayUMoney Customer Care's response Hi Sandeep,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

View replies

S

sujata krishnagiri

from Virarajendrapet, Karnataka

Jul 6, 2017

I got a fraudulent call today and I got trapped . my debit card was used for online purchase. An amount of Rs 7777.00 has been deducted from my account. The transaction ID is[protected]. Kindly stop this payment. Please stop the payment and refund the amount to my account.

Reply

Citrus Payment Solutions Customer Care's response, Jul 9, 2017

Hi Sujata,

We would like to inform you that the TXN for the Payment Id 154475921 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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