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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
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PayUMoney reviews & complaints page 163

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M
Mrinal Kumar Mukherjee
from Dhanbad, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money to my savings account

Dear sir/madam,

This is to inform you that there has been a fraud transaction from my sbi debit card ending with 5490 against my sbi savings account ending with 0637 on 18/07/2017 of an amount of 3300
Payment transaction details - sbipg[protected]payu for the transaction of rupees three thousand only and
Sbipg[protected]payu for the transaction of rupees three hundred only.

Please take the...
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S
Shitalkumar Gorawala
from Mumbai, Maharashtra
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travel / holiday package with free gift of dell laptop...

Address:Mumbai City, Maharashtra, 400022
Website:www.triptohotel.in

Today i also got trapped oi this... Got call from triptohotel (From noida delhi) and they offered travel package2 for rs.9966 with assured free gift of laptop dell inspiro 15 3543...

They sent a payumoney link for online payment in emi form (Rs.830 as first emi)... But when i paid, it was whole amount of 9966 deducted...
As soon as amount was deducted... The tone of call center guy changed... He kept me onhold on phone...
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S
Sidhartha92
from Banposh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ktmupgrades site is a fraud. full money taken but didn't get the product.

Address:Amreli, Gujarat, 365601
Website:KTM Upgrades.com

I had ordered ktm rc sticker kit n paid 3999 for it on 30 june 2017 i tried calling d seller his cell is coming switch off/not reachable n after continous messeges the seller doesnot give important. Till now i didn't get my product. The merchant looted my hard earning money which is very saddend. Plz kindly look into this matter n solve it asap. Kindly take initiative action against it.
Merchant name: tarak makwana
Order amount: rs...
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M
monudh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund of amount

Address:Panchkula, Haryana, 134112

Dear sir/madam
Last 8june i was send the online transaction of amount 12575rs from pnb account [protected] to goibibo for hotel booking. But the amount debit from a/c. And transaction failed. Then i was filed compalint in pnb. They gave me complaint no. And said that the problem solved under 45 days but now almost 40day complete but no refund the amount. Please help me.
Amit dhiman
Mob - [protected]...
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D
deepesh jain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but fee was not paid

Address:Jabalpur, Madhya Pradesh, 482001

Sir, i paid my admission fee through payumoney. The amount of fee was deducted from my bank account but after sometime portal was showing that "your transaction is failed". Fee was nit paid. After two days, refund is not recieved. I have submitted two cooplaints ticket numbers are"#pumbuy-1063088"and "01126393" but not recieve any suitable response.
My payment id is[protected]
Date of payment[protected]...
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A
amit89yadav
from Zamania, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding allahabad university b.com fee receipt of rs 804 payumoney payment reference no 156252127

Address:Allahabad, Uttar Pradesh, 211001
Website:payumoney.com

I've made a payment (Payment reference no[protected] of rs 804 for b.com second year fee of nikita sharma on 11/07/2017, but payment receipt isn't received at my email id [protected]@gmail.com. Please resend my payment receipt so that i can submit it to university. Please take a required action as soon as possible because university is not taking admission without receipt.
Amit yadav
Mob no - [protected]...
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A
Abhinab Das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer from wallet to bank account

Address:560066

Hi,

I transferred 10000 from my wallet to my bank account.in payumoney it was mentioned that transfer is through neft which takes some few hours to one day max.

But it's been 24 hours and i have not received the amount in my beneficiary bank account.

Kindly look into it at the earliest as i dont want to lose my money. And want the money in my beneficiary account as soon as possible.
br...
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P
Pinaz Bilimoria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done for reliance energy bill still showing pending

Address:400095
Website:Payu money gateway

Reliance energy bill paid on 9 june, money debit from account but payment not done to reliance
Merchant name: reliance infrastructure ltd order amount: rs 1610.00
Payment id:[protected]
Merchant order id: a44a82e6e4c1f79b8b22
Summary amount
Debit card rs 1610.0
Amount paid rs 1610.00
Payee info
Merchant transaction identifier
Subject: your transaction with reliance infrastructure...
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H
heartsurgeons
from Bengaluru, Karnataka
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Thetripplaners and Payumoney fraud companies

Address:Gautam Buddh Nagar, Uttar Pradesh, 380004
Website:Payu money

A Fake company offering travel package
thetripplaners. com/ Company name told to me is - T P Solutions person name to whome i talked is - Prachi, Varun Patel & Tanvi Shukla Phone No. - [protected] address given on site is - Plot No-20, 21, Sector-135, Noida-201301 Email is [protected]@thetripplaners.com and website is thetripplaners.com This company is taking money via Payu money which is now under scrutiny. I have paid for six packages...
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S
simanchala1
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why RBI should give license to Payumoney gateway for authorising digital payment transactions

Website:www.payumoney.com

I am a victim of Payumoney gateway by making payment through a fake website online store http://shopiteasy.in on 5th July for Rs360. Order ID: 111452. Payment was made to one Pankaj Raut of Itarshi and goods never received and worse there is no response, when I called the mobile number[protected] given in the website and no response when written to [protected]@shopiteasy.in.
While in today's world, any one can have a web site in the internet,...
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S
simanchala1
from Dharwad, Karnataka
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Payumoney gateway seems to be supporting fake website for online stores

Address:Hoshangabad, Madhya Pradesh, 461111
Website:shopiteasy.in

There is a website http://shopiteasy.in
I made purchases worth Rs360 vide order reference no. 111450 dated 5th July, 2017 through my SBI credit card through Payumoney Gateway. Once the payment was successful, there was no message towards delivery of goods. I called up the mobile number [protected] given in the website several times during last 5 days. Nobody picked up my call. I gave several messages through on line chat, there was...
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S
Sunita Reddy
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitent convinience fee I'd to pay through IDBI debit card for PayUMoney for two transactions [payment ID 154950453, 154952307 on 3/7/17

Address:500007
Website:www.payumoney.com

Date: 3/07/17
Paid with: IDBI Debit Card
Portal Associated with School: PayUMoney
Details: Credited to : Johnson grammar school, Habsiguda, Hyd -50007
Payment Id:[protected]; Paid 13910.56
{ Actual fee amt: 13, 730]
Payment Id:[protected]; Paid 18, 730
{ Actual fee amt: 13, 730]
Paid Rs 180 for each transaction in the guise of Convinience fee. I think they charged me way too much. Kindly...
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R
rvb142
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment taken, order not placed

I had placed an order (#16690) online on the website www.promotionalgifts.co.in for 6 items costing Rs. 2545 on the 27th of June 2017. The merchant says he has neither received the payment nor the order. Where has my payment gone? I have paid through credit card.

Payment ID:[protected]
Merchant Order ID: abad1dc1221f86abfb05
Merchant Transaction Identifier
abad1dc1221f86abfb05...
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S
sripadi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered but money not refunded for a month now

Address:500020
Website:www.payumoney.com

A fraud committed by seller dealsmarket.co.in wherein the said Redmi Note Phone was not delivered for order placed on 12-June.payment ID[protected]

Payment of 11049.15 was made via Payumoney. Payumoney simply washing off hands stating that they are not responsible. This is crime on their end and perpetrating fraudsters.
Their one of the conditions though states that in case merchant doesnt respond or deliver products,...
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J
JincyR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is deducted but order not placed

I placed an order on Craftsvilla for a dress material on 7th July;2017 of 1059 RS/- and have done online payment through PayU India gateway, money is deducted from my account but the order is not placed.

The reference id for the payment made which is generated from my SBI Account is listed below
[protected]IGABPOFLX7

Requesting for response...
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A
ashish.webframez
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Testing Mode Transaction Failed

Address:160055
Website:carbutlers.in/booking

Hi,

I am facing problem with testing mode Transaction Failed.
I have put Test Card detail :
[protected]
Test CVV: 123
Test Expiry: May 2017, and also use some other details
[protected]
test CVV : 123
EXP : 01/2020

as site : http://carbutlers.in/booking

So please help me, I'm just awaiting your fast response.
Thanks
Ashish...
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P
ptx
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not proceed to edmc

Address:110094

I had paid my EDMC Property Tax thru payumoney on 29th June 2017 for amount Rs.986.90 ( including processing fees) . using PAYUmoney Gateway. The payment is deducted from my HDFC bank same day. but its not reflecting with EDMC portal . The payment id[protected]. My Property id no. is[protected].

Kindly refer to the details and confirm the receipt. EDMC needs to generate my Receipt. Please approve so that the same can be done....
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H
hillary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electric bill paid but it was unsuccessful

Address:Mumbai City, Maharashtra, 400058

I paid my electric bill on 28.6.17 but it was unsuccessful at first. but the money of Rs.670/ was debited from my account then again i paid the same amount Rs.670/ and this time it was successful.
But till date i yet did not get my refund money of Rs.670/ back into my account. Please send me a toll free number by which I can contact someone to get my issue resolved...
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S
Shiva Kumar Gsk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining regarding college fee payment failure

Address:500037
Website:Mlritm.ac.in

Actually i was done my collage fee payment through debit card on payumoney. At the end it is showing that the transaction is failed but the money was already debited from the account. My payment i'd is[protected]... Total 10, 622/- is deducted from my account. It is showing that money will refund in 2 working days but already 3 days complited. Refill the money as early as possible...
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D
D Chatterjee
from Kolkata, West Bengal
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Pos Machine

My Pos machine service was transferred to you from Payumoney. The International card payment was enabled while the macine was under Payumoney. International payment was found deactivated since you took over the service. My request is pending for long time to activate international card payment, but your customer service is horrible. Any one hardly pick up the phone.

I had contacted PayUMoney also but they are not helping me....
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