[Resolved] PayUMoney — transaction incomplete

[Resolved] PayUMoney — transaction incomplete

H Harshita Saraogi from Lucknow, Uttar Pradesh

I made a payment to harcourt butler technical university central bank account using your gateway on[protected]. The transaction was shown successful and amount was deducted from my state bank account. But money for the transaction id[protected] has not been received by the university yet. Please look into this matter and provide me with the relevant details if the transaction is successful from your side. The amount deducted was 17267.70 from sbi account. +2 photos Was this information helpful? No (0) Yes (0)
Oct 5, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU
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Comments

Santosh99545762

from Hyderabad, Telangana

Sir I am ajay Kumar yadav inpay money on line by my debit card on 27/08/2017 but but message send payment id.[protected] but not revive application Nmber and password plz sir solve how can

PayUMoney Customer Care's response, Sep 6, 2017

Verified Support

Hi Santosh.

Your transaction id's 161150827 has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday). You can contact your bank with the given ARN: 74332747247724641100001

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

rs1854

from Mumbai, Maharashtra

SIR I HAVE PAY A PAYMENT ON 14 AUGEST ON www.mpez.co.in THE TRANSITION IS NOT SUCCESSFULL BUT THE BALENCE IS DEDUCTED MY ACCOUNT SO NOW WHAT CAN I DO
you can also contact me [protected]@gmail.com
mobile number-[protected]

PayUMoney Customer Care's response, Sep 6, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

rs1854

from Mumbai, Maharashtra

You are fraud fully i have pay a payment on 14 august 2017 the transition is not successful but the balance is deducted my my account and balance is not refunded my transition id[protected]