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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1125

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P
premshankar7160
from Kolkata, West Bengal
Oct 8, 2017
Resolved
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Resolved

Address: Siwan, Bihar, 105
Website: [email protected]

Dear sir
I inform to you i am hdfc credit card holder ([protected]). I have some loan outstanding. So paid per month regularly without fail through net banking. But this month i have paid rs. 2378 through net banking (Ib bill pay) but rs.2257 self deducted from my account through auto pay. Which (Rs. 2257) is refundable but not refund yet. Transaction (Deduction) details reference i'd attached in photo. Kindly look my problem and refunded my deducted amount.
+1 photos
Nov 12, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
HDFC Bank Customer Care's response
Dear Customer,

We observe that you have given us an instruction to claim the minimum amount due monthly outstanding on your card account from your savings account for your credit card payment. We note that the Autopay payment of Rs. 2, 257.40 is credited to your card on October 6, 2017 and we are in receipt of payment of Rs. 2, 378.20 through Netbanking on October 6, 2017. Hence we request you to maintain sufficient balance in your bank account to enable us to carry out your instruction effectively and to avoid making manual payment. We would like to inform that the excess balance on your credit card for Rs. 2, 198.32 will be adjusted towards your future transactions. In the event if you still request for excess balance refund we request you to revert to us to enable us to review and assist you accordingly.

-Bejoy
HDFC Bank Customer Assistance
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    B
    balajiyuvan1
    from Nattam, Tamil Nadu
    Oct 8, 2017
    Resolved
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    Resolved

    I have made transaction october 2017 of 6:30 pm of 5000 to kodak mahindra bank. It was failed to transfer the money to bank so please refund the money to my payzapp wallet as soon as possible my registered mobile [protected].. It is very urgent to me.. I need to pay for my credit card already due date is crossed please refund me as soon as possible..
    +1 photos
    Oct 8, 2017
    Complaint marked as Resolved 
    Hey HDFC and payzapp team are you there are not .. please refund my amount otherwise I will make a f.i .r to police
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 08, 2017
    Updated by balajiyuvan1
    I have made transaction October 2017 of 6:30 pm of 5000 to Kodak Mahindra Bank . it was failed to transfer the money to bank so please refund the money to my payzapp wallet as soon as possible my registered mobile [protected].. it is very urgent to me.. I need to pay for my credit card already due date is crossed please refund me as soon as possible..
    Oct 13, 2017
    Updated by balajiyuvan1
    Thanks for payzapp . My money has been refunded on 11 October .. thank you thanks lot...
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      C
      Chethan3
      from Mysore, Karnataka
      Oct 7, 2017
      Resolved
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      Address: Bangalore, Karnataka, 560091

      Refund me and smart emi conversation not able to do hegic-crdt shld & fl cvr-, i did not apply for any insurance but auto magically 900 rs detected from my credit car in yesterday. Please refund my amount soon as soon, your hdfcbank credit card ending 8441 has been debited for credit shield insurance premium. You will receive your policy shortly. Like only msg received today.
      Nov 22, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We can help with that. Please write to [protected]@hdfcbank.com with your Card No., charges details & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Bejoy
      HDFC Bank Customer Assistance
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        R
        Rajat Insan
        from Amritsar, Punjab
        Oct 7, 2017
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        Address: Moga, Punjab, 142039

        I have applied for the hdfc credit card but it comes policy one assist and i am not interested in this policy. They have the 1299 from credit card please help me. I have call their customer care many times they said it is important for you. However it is activated by them without my confrimation
        Details are
        Card no. * * * 4467
        A/c no. *7737
        Sorry i don't know the details of relation no. With assist
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 07, 2017
        Updated by Rajat Insan
        my registered mobile no. is [protected]. name is rajat garg
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          V
          varghesepanto
          from Mahe, Kerala
          Oct 7, 2017
          Resolved
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          Resolved

          I had tried to transfer 5000/- from payzapp wallet to an account on 10th oct 2017 and the transaction was failed and 5000/- seems to be deducted from my wallet even after the failed transaction. While checking the transaction history it's showing successful for a failed one. I tried to reach customer care help line no around 15 times and no one is attending even they are offering 24/7 support. Anyway i want my money back in my wallet and i cannot wait for long, i cannot trust this app any more and how can i trust this if i send a huge amount. This is the second time i am facing this issue.
          Please donot give explanaton like, we will update the app i am also developer and i need my account money back in a day.

          Transaction id:[protected]oe86rb0
          Nov 21, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

          Bejoy
          HDFC Bank Customer Assistance
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            T
            thevar_mut
            from Mumbai, Maharashtra
            Oct 7, 2017
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            Address: Mumbai City, Maharashtra

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7806 without my concern on date:19/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

            Oneassist relationship number : 2795402
            Name :- thevar muthuramalingam krishnan
            Credit card number ending :- 7806
            HDFC Securities customer support has been notified about the posted complaint.
            Dear sir/Madam,
            I am having savings account in our HDFC Bank Perambalur, Account No: [protected], I am opened Demat NSDL Account[protected] DPID (IN301549)... I have already closure form sent through HDFC bank but still not yet Demat account closed... Pl kindly close this demat account...
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              R
              Raju4493
              from Mumbai, Maharashtra
              Oct 7, 2017
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              Address: Mumbai City, Maharashtra, 400070
              Website: Chillr App

              Hi, respected sir/madam

              This is raju dyawa. The main reason for this complaint is, i had transfered amount of rupees 10000 to my dad account. Hdfc to vijaya bank.
              Transaction id: [protected]. On 4th october 2017 10.30pm. Even i got the message stating inr 10, 000.00 dr to a/c no xx6021 towards upi-[protected]. Ifsc. Npci-pay[protected] upi payment chill valley 04-oct-2017. Your app showing transaction failed but the amount has been deducted from account balance, my dad account didn't get any balance.

              So please kindly i request you to refund my amount of 10, 000 rupees as soon as possible.

              Thanks & regards
              Raju dyawa

              Contact [protected].
              HDFC Bank customer support has been notified about the posted complaint.
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                G
                gopi doss
                from Perambalur, Tamil Nadu
                Oct 7, 2017
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                Address: 641107

                I registered a complaint regarding one assist mfee. Till now i dint receive any response from hdfc. Is this right way to treat your bank customers. You guys were calling continously and selling credit cards. After that we people are suffering alot to get touch with you. Kindly cancel one assist mfee product and let me know i have already registered a complaint
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Abhisek835
                  from Haldia, West Bengal
                  Oct 7, 2017
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                  This is abhisek nayak.
                  Card :* 4375
                  Mob : *596
                  Hdfc support executive told me about hdfc ergo health insurance policy that i can avail for 2 years. So i will have to pay some amount each month as a premium and at the end of it if i don't renew again same amount of points will be credited which i can use to do shopping. I have paid for 22 months and now wanted to get clarification from customer care (How i will be getting that benefit and how to avail it). They are not responding or avoiding after hearing me out. Now i am not able to connect to them, call getting disconnected every time.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    gopi doss
                    from Perambalur, Tamil Nadu
                    Oct 7, 2017
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                    Address: 641107

                    Gopidoss m relationship no. Is 2863735. I want to cancel this product. You people are offering credit card and calling me but failed to intimate about one assist. Without my knowledge one assist activated and rs 1299 debited from my credit card. Kindly cancel and refund 1299. It should be last hereafter without my knowledge dont activate any product. Credit card ending 3878
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 07, 2017
                    Updated by gopi doss
                    Kindly cancel that one assist mfee product and refund Rs 1299. You people are calling and offering credit card but failed to intimate about your products without our knowledge you guys were agreed that product on behalf o[censored]s and debited money from our pocket. Is this right way ?

                    Oct 07, 2017
                    Updated by gopi doss
                    I need a response from you guys. Will u cancel or what
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                      P
                      prince_pps
                      from Delhi, Delhi
                      Oct 7, 2017
                      Resolved
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                      Resolved

                      Address: Amritsar, Punjab, 143001

                      Cancellation of one assist membership
                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7017 without my concern on date:05/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                      Oneassist relationship number: 2863461
                      Name :- prince sharma
                      Mobile no. :- [protected]
                      Redit card number ending :- 7017
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Prince,

                      Greetings from OneAssist...!

                      We deeply regret for the inconvenience caused to you.

                      As per your request, plan has been cancelled vide Service Request number 2425528 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards,

                      Brijesh

                      Team OneAssist.
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                        N
                        Nilesh Lilhare
                        from Korba, Chhattisgarh
                        Oct 7, 2017
                        Resolved
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                        Resolved

                        Hi, i am nilesh. I was working in a company before and hdfc team came to my company for newly selected candidate to open the bank account. I opened bank account. After some months i left the job. Now my bank negative balance is -2179₹. Currently i am jobless. I don't know what should i do. According to rbi guidelines bank can not charge fine if balance is zero.
                        I am thinking about to file a case against hdfc.

                        Please help me guys.
                        Nilesh lilhare
                        [protected]
                        A/c no. [protected]
                        +1 photos
                        Nov 13, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 12, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We had responded to your e-mail on October 04, 2017 and Mr. Shreerang had also sent an e-mail to you. Please write back to the e-mail for assistance. Alternatively, we will respond to you with e-mail reference number[protected] within 3 working days. -

                        Anay
                        HDFC Bank customer assistance.
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                          M
                          msd9009
                          Oct 7, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110062

                          I have been cheated and misselled hdfc life policies

                          Policies no :[protected]Inr 36, 000) and[protected]Inr 90, 000)

                          Agent details :
                          Name: s. B. Insurance brokers pvt ltd
                          Address : d2 sector 3 noida up
                          Code: 00634272
                          License no: 230

                          Agents numbers : [protected], [protected], [protected], [protected]

                          They are trapping people with exorbitant dividend returns if buy hdfc policies and hdfc simply nonsupportive with simple answer that freelock time is over even after knowing all truth

                          How they operate :
                          This is genuinely a cheating case and how ur distance marketing agents cunningly made to buy policy by simply accepting and confirming calls made by hdfc as they will take care to cancel policy later when dividend is paid and they kept making excuses for delay to pass time purposefully and they asked to buy more policy (1+1) to make more profit margins
                          Then they threaten to put retention mail back to company to withdraw complaint as only they (Agent) can provide back policy money back if customer say watever they asked to say to hdfc insurance company.

                          Get ur call records from sb insurance who were your agents and sapna who would call politely to trap people

                          Numbers have been already shared and even i can provide my original call records to prove the calls made by all numbers on my phone for policy and provide benefits over it

                          If i was wrong i wouldnt have been following up with hdfc guys so much to get my hard earned money which have been put by cheating and these people are open at large and running this missale of policies and even when approached hdfc you are nonhelping and just worried for 1 time money
                          I would publicise and advise no one to have relationship with hdfc who dont care and dont help genuine case

                          Rather than taking action against partner sb insurance brokers and their unlawful practise they are hiding things to avoid refund
                          Nov 10, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2017
                          HDFC Life Customer Care's response
                          Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Email Id. It will be looked into and accordingly, the response would be shared with you by us.
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                            A
                            from Mohali, Punjab
                            Oct 6, 2017
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                            Address: Ludhiana, Punjab

                            I had vehicle loan in hdfc. You charge 25 emi instead of 24 with extra penalty by saying that i have default in payment. But my bank sbi says that there is no default in any emi even my bank statement shows the same. I have files complaint in bank. They said they will refund money in 15 days but after 25 days still i have not recieved the money. Can you please suggest me how i can get the higher authority no. Otherwise i will sue in court
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Akshay Solanki
                              from Noida, Uttar Pradesh
                              Oct 6, 2017
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh

                              Worst service by hdfc bank with respect to food plus cards. They dont have any helpline number for food plus cards, those given does not exist now. Its my mistake that i opt for hdfc bank. Actually i had a damaged food plus card and then i changed it to the new one through their website. But my old card's amount is still not transferred to my new card. No number given in any website not even an email id for complaints.
                              Nov 18, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                D
                                Dj Priya
                                from Chennai, Tamil Nadu
                                Oct 6, 2017
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                                Address: Coimbatore, Tamil Nadu

                                October 6th /2017,

                                I transferred 3860 rs to a wrong account from my hdfc payzapp account.
                                It was supposed to be sent to my
                                Friend account

                                Ac/no. [protected]
                                Ifsc code: yesb0000268

                                But it got transferred to another account [protected]
                                Please refund the money as soon as possible. Because weekend gonna start. Banks may leave on these days. So plz do refund the amount as soon as possible.. Thank you
                                +1 photos
                                I have made two transactions with amount of 5000 on date of 01/10/2017. 2nd transaction got failed due to daily limit exceed but amount not refunded to my bank account.
                                mobile Number: [protected]
                                call me back if you need any details.

                                I sent my money to wrong account - Comment #2888475 - Image #0
                                I have transferred money to non payzapp user mobile number how I will be get money back.

                                I sent my money to wrong account - Comment #3368829 - Image #0
                                My account number [protected].recharge successful but not show blanch why? That recharge i will do yesterday plz Reuters that money recharge rs 169. If you not refund banch i never use payzapp. Plz help me

                                I sent my money to wrong account - Comment #3518817 - Image #0
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                                  M
                                  Mohammed Zaman
                                  from Bengaluru, Karnataka
                                  Oct 6, 2017
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                                  Address: 560097
                                  Website: Credit Card

                                  My credit card with hdfc bank is premea. No. [protected]
                                  I have been using it over a decade.
                                  I have some complaints like authorizing some payments without my consent.
                                  I was bringing this to their notice regularly.
                                  How ever i have decided to cancel the card and settle the account once for all.
                                  Please let me know the final amount due and time for repayment.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Surya Kant Upadhyay
                                    from Hyderabad, Telangana
                                    Oct 6, 2017
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                                    I applied for a credit card through my hdfc netbanking login via reference number [protected]n1
                                    . But after having 798 cibil (Ie approx 800), being customer of hdfc bank, if they are disapproving application for without having any concrete reason, then it clearly states that hdfc doesn't care of their customers even.

                                    I hold other banks credit card with more than 3 lacs of limit, and using other bank credit card for last 8-9 years.

                                    With rs. 1, 72, 000 per month salary, 798 cibil, more than 3 lacs of other bank credit card limit, and after being their customer, if they disapproving for without having any concrete reason. Then this is something hdfc disregards me and my application.

                                    I'm not going to think about hdfc again in future.. And also will surely close my account too.. Seriously pathetic team they have.

                                    I am happy with without their services.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      tres
                                      from Mumbai, Maharashtra
                                      Oct 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Hi,

                                      My customer id[protected]. On 11/09/2017 an amount of rs.855 has been debited from my account as depository charges.
                                      On contacting with cusomer care 25 times once they reverted as it is against demat charges which i had not opt any time.
                                      Kindly check and revert as i had not opened any such demat account.
                                      Waiting for refund of that amount asap.

                                      Rgrds,
                                      Tresa.
                                      Nov 22, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        karthikeyanselvi
                                        from Angamali, Kerala
                                        Oct 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        Dear team
                                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4306 without my concern on date:05/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                        Card number : [protected]
                                        Name. : karthikeyan k
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Greetings from OneAssist...!

                                        We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

                                        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                        Sagar

                                        (Team OneAssist)
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