PharmEasy — medicine order not delivered after dispatch | |||||
I ordered the medicine from pharmacy app. The medicines were shown to be delivered at 14 April but when the date appear the the delivery date of the medicine get delayed to 16 April. This shows that the delivery of medicines ordered is not taken seriously. Intentionally they are not taking serious care towards the patient. After this happened I directly call to the customer care of the pharmeasy. the person providing service to the customer pharmeasy customer care was talking very rudely, impolitely from me this shows that they are merciless, careless, rude. Please make sure this carelessness can leads severe harm to the patient. Was this information helpful? | |||||
 8 Comments | |||||
Comments
This is so damn true. They need to understand the gravity of human life providing essential services.
Team Pharmeasy,
The wrong item has been delivered to me for the 3 consecutive times. This is not a coincidence rather I would say a deliberate attempt to harass the customer.
M23362300: 30 Sept
M23449300: 2 Oct
M23703647: 9 Oct
Also, the delivery charges have been applied for every order and not been reimbursed yet. Why??
Sad to say that Pharmeasy couldn't make out the difference between Shampoo and Conditioner. IT SEEMS YOUR PARTNER JADHAV CHEMIST (BHANDUP) IS FRAUD OR MAKING OBVIOUS MISTAKES TO DEFAME PHARMEASY.
No IRT team reached out to me even though the complaint is registered 6454062
I want the delivery charges to be reversed for all of my 3 orders and also arrange the correct product to be delivered.
The wrong item has been delivered to me for the 3 consecutive times. This is not a coincidence rather I would say a deliberate attempt to harass the customer.
M23362300: 30 Sept
M23449300: 2 Oct
M23703647: 9 Oct
Also, the delivery charges have been applied for every order and not been reimbursed yet. Why??
Sad to say that Pharmeasy couldn't make out the difference between Shampoo and Conditioner. IT SEEMS YOUR PARTNER JADHAV CHEMIST (BHANDUP) IS FRAUD OR MAKING OBVIOUS MISTAKES TO DEFAME PHARMEASY.
No IRT team reached out to me even though the complaint is registered 6454062
I want the delivery charges to be reversed for all of my 3 orders and also arrange the correct product to be delivered.
I have ordered dexolac stage 2 from pharmeasy and it was prepaid order. I received confirmation as delivered but haven't received my order containing 5 boxes of dexolac.
Chemist information :
Seller Details
Jadhav Chemist
x
B-15, Shree Krishna Woollen Mills Compound, LBS Marg, Bhandup West, Mumbai 400078
x
Ram, Anuja, Sagar, Shahezad ( MH-MZ4-293131, MH-MZ4-293132, MH-MZ4-293133, MH-MZ[protected]
Chemist information :
Seller Details
Jadhav Chemist
x
B-15, Shree Krishna Woollen Mills Compound, LBS Marg, Bhandup West, Mumbai 400078
x
Ram, Anuja, Sagar, Shahezad ( MH-MZ4-293131, MH-MZ4-293132, MH-MZ4-293133, MH-MZ[protected]
I order product and it’s sealed was already opened how can they send medicines without proper seal. Looks like they Tampered the original product.
Order No:
M34134583
Seller
Jadhav Chemist Bhandup
Order No:
M34134583
Seller
Jadhav Chemist Bhandup
I ordered M40412656 harinath jaiswal order. 5product . But received different types products and after returned they returned only rs318 out of 573rs, kya online fraud hai. Dinbhar Mei online fraud se karodo kamate hai, customer public pareshan ho, Kuch bhi
Seller jadhav chemist order M 40412656. Product different bhejte hai. Our 5 products order Kiya 3different doosra products Mila. Returned Kiya Toh . Mujhe 3ka returned Diya . Jadhav chemist pahle aap Apne package and and kya bheja tha Dekh lo. 6inchx6inch ke box Mei Aapne Kitna products Diya . Mujhe aaj refund poora Nahi Mila Toh image ordered ke sath consumer court mei case file karunga
Items received in damaged condition not caring for customer service contact details not available to speak
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+91 76 6610 0300 [Customer Care]
+91 22 2503 2188 [Grievance Officer]
+91 99 9299 9929 [Order]
1st Floor, Tower 1, Commercial 2, Kohinoor Business Park, Premier Road, Kurla West, Mumbai, Maharashtra, India - 400070
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In both cases chemist was JADHAV CHEMIST from bhandup.
I asked pharmeasy to investigate my case thru complaint no. 5951555.