Pigeon Appliances / Stovekraft Complaints & Reviews

I bought my Pigeon Chimney in Oct 2016, which has a warranty of 7 years on the motor. Since August 2021, my chimney motor is not working. I have been following up with the customer care and they are not replacing the Chimney motor so far. All I hear is that "part is pending"

Please help

Flames are not working, its a new gas stove with 4 burners

three days since i made the complain

2 months back I registered complain regarding my induction but no response from your side.today is last date of warrenty..my induction is not working properly.

Presure cooker not working

After 1 to 2 min this product stops functioning and shows E4 error.

I purchase a inductio. One month ago nd now this is not working

Not power on

Sir I purchased induction cook top in Feb this year but now it has stopped working I saw smoke coming out of it so I think Its coil might be damaged
It is in warranty period so pls respond to my complaint as soon as possible

Dear Sir

I was purchased Pigeon stovecraft 5 Ltr pressure cooker on 18/07/2019 and it is not a problem up to one year after induction base is not working properly and induction cover is split from the cooker due to heat purpose

I have brought pigeon cooker one year back.few days back, .bottom aluminium attachment is completely came off .am trying to claim for warranty.

no response in toll free number[protected].)
no response for email sent ([protected]@stovekraft.com.)
no response for calls. (+91-[protected].)

Please let me know how can we claim for warranty.

Dear sir,
I had purchased the induction cooktop of your company by flipcart. But after 10 days it's showing error ( E0 ) .
So kindly resolve the problem

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[protected]

Hi my electric heater got burnt second day o[censored]se

I bought a gas stove last month it's not working now gas is leaking, nobody is responding I gave the service request. Such a waste service and product

Plz help...Few days ago my pressure cooker is blast in my kitchen. I brought this item from flipcart on 4t august 2020. The handle of the cooker damaged. The city and the Safety valve does not work properly. Now what can i do?

Hi All,

Hope everyone is doing well.

After a pathetic customer service from the StoveKraft where no one is responsible to look at my concern and fix the issues. I am writing this after multiple follow-ups done to the customer services and not getting a reply/solution.

This is with regards to one of the induction cooktop which i ordered from Flipkart and the product is still in the warranty period. Reason for reaching out to you guys is because the Induction is not working properly and current is being passed to the utensils which are kept on the cooktop. This really scary as a couple of times this has given a shock to my family members and not safe to anyone using the same.

Hence i requested some one to check and replace the induction or fix the issues to avoid any unfortunate scenarios. I have tried reaching out to the customer service on the phone but was unable to reach you. Hence i dropped an email to Stovekraft and received a service station details. I dropped my appliance to his office and my receipt number is 3675. Its been almost 3 weeks now and have not got a positive response from anyone. Mr. Abhay received my product on 25th Sep 2021 but he has closed the shop and moved out of the shop, currently is closed. After reaching multiple time on his mobile number [protected], he said that he has left the office and Mr. Birendra is responsible now. Being a customer do i need to keep reaching out to multiple people and ask for my appliance. This seems to be a very poos services from any company as i have followed around 10-15 times on an email Customer care Sales & Service but again no response.

Hence please revert back to me for any further clarification or call me on my number +91 - [protected] at your earliest convenience.

Regards,
Alok

First time we used electric oven 20l with grill & rotisserie today, but smoke came and upper part bent within 5 minutes.

Dear Sir /Mam,
The Bush Button of the Solario Blackline 3 Burner of Pigeon by Stovekraft is not working. Which I Purchase through Amazon on date 04 August 2021.
Amazon Order No. details[protected]

Address - Mr. Bhushan Shantaram Dev,
A04 Darpan Apartment, Parkhe Vasti, Susgaon, Near Teerth Aarohi, Vidya Valley School Road, Pune, Maharashtra - 411021.

Date of Incident - Since 30 August 2021.
Incident Detail- Bush Button of Centre Burner is not working.
Solario Blackline 3 Burner.

With Thanks & Regards,
Bhushan Dev
[protected]

Hello

I have been struggling to get service for my induction COOKTOP.

I took multiple follow ups but there is not proper answer from you guys.

My induction cooktop is not in working condition and it is in warranty..
but no one is answering customer care numbers

Induction was purchased last month. this is not getting power supply

I have purchased a pressure cooker of 3 litre capacity. After using 4 month the lid is completely damaged. Citi is not working. Food got burnt inside. Kindly solve this problem.