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Pizza Hut India Complaints & Reviews

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Last updated May 15, 2024
Complaints 2664
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Pizza Hut India reviews & complaints page 99

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V
Vijay_Bhatia84
from Mumbai, Maharashtra
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No service after 2 hours

Address:Mumbai City, Maharashtra

Hello, Let me begin this mail by summing it up for you guys - I received the most hopeless service at Pizza Hut. The reason I did that was because you never know, Pizza Hut is used to saying "We are busy...we ignore what you just said" You guys thrive by the motto, ignorance is bliss, until one day someone wakes up, and takes the issue in his own hands. My family (including my 2 year old son), had to wait for 2 hours, but still...
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Nirav Limbasiya
from Pune, Maharashtra
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Not received my order even after 45mins

Address:Bangalore, Karnataka

Today I have ordered Pizza and other eatables from Pizza Hut – Bengaluru - Kanakpura Branch at 10:22 pm and I am writing this complain at 11:20 PM still i dont received my order. Your order no. is[protected]placed on 06/09/2015 22:20:27) Delivery time is 06/09/2015 23:21:00 approximately Please help me to get refund...
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S
saptrishisingh
from Chennai, Tamil Nadu
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Charged more than actual amount

Address:Hyderabad, Andhra Pradesh

From past one year Pizza hut is the only destination for my pizza mania but I had a horrible experience today. Long back I used to have Big pizza for rs 229 but then there was decrease in prices and it reached rs 199 with 30% extra toppings. It became my favourite pizza and every weekend I started to have it with my friends. Last week also I ate for 199 but today when I went to Gachibowli(Hyderabad) restaurant they price was showing as 209....
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V
vijdinesh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

30 minutes deliver failed. pizza reached in 45 minutes.

Address:Chandigarh, Chandigarh

2 orders were made. delivery time of 1st was 1.05 pm, and 2nd was 1.09 pm. but we received pizzas at 1.21 pm. on asking for refund, the branch manager said that we will not refund, and challenged to lodge an online complaint. the proofs are ttached herewith....
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R
Rakesh bindal
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Bad experience at Pizza Hut

Address:Ujjain, Madhya Pradesh

05/09/2015 I visited at Pizza Hut Ujjain, Madhya Pradesh at 1:03:52 PM. It was a bad experience, I ordered Stuffed Pockets, 1 M-Onion, 1 M-Corn and and some sweet corn. Paneer in stuffed pockets was totally unhygienic as the were not fresh, were some like sour in taste. And sweet corn was also unhygienic as they were rotten and not fresh. Even the pizzas didn't have a good taste, the base of pizzas was not good as earlier it was....
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Ravitej D T
from Mumbai, Maharashtra
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Unsuccessful Delivery

Address:Bangalore, Karnataka

Hi my name is Ravitej. I ordered the piizza around 9.30 PM from BTM 2nd stage NS Palya Bangalore on 04/09/2015 and I also paid my money through net banking. I did not receive any pizza or any intimation of cancellation of order. And If I call the given number it is not reachable.I need my money refunded and this service is very very bad.Please take a Proper action on this. Ravitej D T [protected]@gmail.com...
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Address:Gurgaon, Haryana

Today is my bday i place an on line order of pizza from pizza hut i order it on 10.14 pm and another order on 10.20 pm My friends and teammate gathered at my home for party but till 11:20 i haven't received pizza delivery bcoz of this my friends and teammate have to leave without having pizza bcoz they are getting late for home i am ashamed in front of my friends and teammates i am a doctor by proffession u spoiled my bday pizza...
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V
Vivek Biradar
from Mumbai, Maharashtra
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No refund

Address:Raigad, Maharashtra

Hello, i would want to raise a complaint against pizza hut. i placed and order online but the order could not be confirmed due to some server issues of their site. i was redirected back to the home page but money has been debited from my bank account of Rs. 501.26. Please look into the matter and make sure that the money is refunded as soon as possible. Call me on [protected] for any further queries....
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Address:Hyderabad, Andhra Pradesh

Pizza remains undelivered due to pizza hut internal system issue and communication gap between call center and store people. There was no sense o[censored]rgency even after telling to call center team and store people. I had to bring them on same page by requesting them to conference after long convincing request. Everyone was pushing the buck to another. Three parties; store manager of madhapur, call center guys, Gachibowli store manager. Call...
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V
Vijetha.k
from Delhi, Delhi
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Amount Not refunded even after 2 months

Address:Bangalore, Karnataka

I had placed an order to Pizza Hut Delivery(Garebhavipalya) on 7th july 2015 & payed the bill of Rs 617 through my credit card. But I had to cancel the order due to the delay in delivery. As per their policy, the amount should have been refunded by 21 working days. But its not yet refunded. When I call their customer service, they say they will get back to me in 5-10 mins but never turned up....
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U
utv5980
from Ratlam, Madhya Pradesh
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Insufficient topping and cheese distribution

Address:Jabalpur, Madhya Pradesh

I had ordered this newly introduced veg pizza for a take away But I opened the box I found very less cheese and toppings For a rough estimate... If the pizza was of radius 5 inches the toppings and cheese covered a circle of 3 inches radius I had to leave the remaining bread which was really hard to swallow I really had a bad experience at pizza hut jabalpur and I found no value for money....
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J
jAman singh
from Mumbai, Maharashtra
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Fraud bill

Address:Kanpur, Uttar Pradesh

Respected sir, This is to bring to your kind notice that there was a miscalculation in the order memo.After my complaint against it i was informed that it was a technical problem this is how i failed to understand the inconvience caused to the publicfrom such a brand product.Kindly look into the matter and revert back as soon as possible....
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P
pawansatna
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Refund issue

Address:Bangalore, Karnataka

Dear Pizza hut team. I regret to inform you that its was worst experience i ever had with pizza hut about refunding my money 1038.40 Rs, I placed order on 5th July 2015, But still i did not got my refund. I called 20 times to pizza hut Bomanahalli (Bangalore) location but i keep on getting false promises. I am very upset. Kindly help if you want. Pawan Maheshwari [protected] Ordered 5th July of Rs. 1038.40...
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P
pawansatna
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Refund issue

Address:Bangalore, Karnataka

Dear Team, I regret to inform you that its was worst experience i everhad with pizzahut about refunding my money 1038.40 Rs, I placed order on 5th July 2015, But still i did not got my refund. I called 20 times to pizza hut Bomanahalli (Bangalore) location but i keep on getting false promises. I am very upset. Kindly help if you want. Pawan Maheshwari [protected] Ordered 5th july of Rs. 1038.40...
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E
er.samarth.jain
from Pune, Maharashtra
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Money not refund

Address:Pune, Maharashtra

I have ordered a Pizza from pizza hut and than cancelled the order. At the time of cancelling they said I will get the amount back at my account. But I didn't get the money till now . I have provided the order details below. Please help me getting my money back. Order no.[protected]placed on 04/07/2015 14:52:00) Pizza Hut ? Pune - Aundh Name- Samarth Jain Contact Number- [protected] [protected]@gmail.com Thanks....
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K
KSZ
from Delhi, Delhi
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Order not delivered

Address:Ghaziabad, Uttar Pradesh

HAD A HORRIBLE EXPERIENCE LAST NIGHT WITH PIZZA HUT!! I ordered a combo of 4 pizzas on 9th August 2015 at 9 PM from Pizza Hut at World Square Mall, Mohan Nagar, Ghaziabad, U.P. through the app on my phone. My home is around 3kms from this pizza hut. I know 4 or more pizzas qualify as bulk order and are not applicable for 30 minutes guaranteed delivery but I did not receive my order even till 10:30 PM. I normally receive my orders in...
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R
Ranvir S Bawa
from Delhi, Delhi
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Pizza Not Deliver

Address:New Delhi, Delhi

Order no. is[protected]placed on 07/08/2015 20:13:29)Delivery time is 07/08/2015 20:44:00, no pizza arrived till 22:30 no one from store or call center called to me to inform the reason for delay rather I was calling them and after making 5 calls and staying on hold for more than 20 min on each call pizza never got deliver at my door also on every call false information was provided. I asked call center to cancel my order and refund...
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N
Nikhil Rathnagiri
from Delhi, Delhi
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Pizza not delivered

Address:Bangalore, Karnataka

Pizza hut bangalore, jp nagar store, order number[protected], order placed at 19:50:30. The delivery person did not turn up till 21.30. Upon calling he said he cannot deliver it and says he is cancelling the order and will not deliver it. He has the audacity to say " u are not the only customer of pizza hut, i cannot deliver it, do what u want to do." He speaks in an Intimidating way, and questions me as to what i am capable of doing as...
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Address:Bangalore, Karnataka

My Compliant Number - 3027 Your order no. is[protected]placed on 09/08/2015 14:12:24) Delivery time is 09/08/2015 14:43:00 approximately. But i received the order at 15:53 and not hot. If I ask refund they are asking for next time order then they will give. Poor Service they want to order again....
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R
ROHIT Agrawal1070
from Gaya, Bihar
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Discrepancy in online and offline taxes

Address:Patna, Bihar

I was ordering online from the official site of Pizza Hut and the bill was made of 907 and taxes that were levied was of the sum 196 and due to some technicalities i was unable to to do so and so i went to the the store and ordered the pizza there and there the sub total was 959 and taxes levied was 182 ruppees ..so i would like to know y there is such a discrepancy in the taxes in online and offline services . if so plz provide me necessary...
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