Pizza Hut India Complaints & Reviews

We ordered 4 pizzas from pizza hut, as its drizzling outside we asked how much time.they it takes to 45 min to deliver and we also told payment through card. After 90 minutes they delivered pizzas telling reasons like we stuck.in traffic and other weight less reasons, there is no other options so we accepted pizzas. But as we told earlier them payment through card only, but delivery boy told that there is no option for card payment, if there...

The pizza was absolutely rubish and a complete waste of money. The base was so poor that I was not able to chew it properly. Previously i had a goid feedback about pizza hut but this time this pizza from pizza hut mahanagar took the feedback down the ladder...

I have order pizza with below details Your order no. is[protected]placed on 12/11/2015 20:11:33), which was supposed to deliver by 8:43pm on the same day.

I have called them so many time spending around 4 hours in talking with there customer care xecutive etc, I have requested them to transfer the call to there supervisor but they have put me on hold for more than 5 min in around 10 calls.

Finally I got a...

Date and order no. With time mentioned above vide paytm transaction no.Payment summary paytm cash transaction no[protected] rs. 59 subtotalrs. 59 order totalrs. 59 is attached here . Mone deducted showing order delivered but not received item or refund of money please arrange to credit the refund money to original source of money deducted....

I ordered pizza at 08:00PM and i waited till 09:45Pm..In between i called 3 times and every time each representative give a different reason..There is no even message to me its going to be delayed ...How can they expect any customer to wait whole night for dinner...Its really pathetic service and i never faced in any corner of world... Finally after 09:45 i asked to transfer to supervisor he also said he is talking to store and it got...

Hi, I have placed an order today at 11th November 2015, and it was supposed to be delivered at 10:38pm, and I have paid by credit Card, The order was not delivered at all, and I tried to contact them several times, and all the time they said that it will be delivered within 15 more minuets, and Last i called them at 11:24pm, and then also they said yes It will be delivered within 15 mins, and after 15 mins when I tried to call them, it...

I ordered a cheesy overloaded pizza . The cheese was smelling bad and the pizza was stale. Disappointed with the quality i called them and asked for a replacement. I was told i will get one. Then the new pizza came and i was told to pay again for the fresh pizza. When i called them again to inquire i was told that i will have to pay again. I was hungry and all i did was make a fool out of myself. I told them to take the stale pizza and check...

Transaction of 1675.00 done on 30 Oct 2015 with "YUM RESTAURANT INDIA P MUMBAI IN" bearing transaction reference number VT153040053001210000305 using my kotak credit card had failed. Again as suggested by PHD customer care again I placed another order using my Amex card ending 51000 with same 1675.00 amount which failed again. But both transactions are charged against my respective cards. Later I had placed the order with an alternate...

I had ordered for home delivery the following items:country cheese meidium, 1 nos, choco chips cookies 2 pcs, and garlic bread sticks 1portion at 8.30 p.m thru my mobile. the order was taken by the caller and assured delivery thru Airoli Pizza Hut delivery before 9.00 p.m. When we called the call centre after waiting for an hour at aound 9.30 p.m we were told that the order did not get registered due to technical snag. in fact, we had also...

I had order pizza on 30/10/15 at 8 pm by ph no [protected]. Pizza not delivered I called to cust executive told I conform ur order again it will delivered after half a hour .at 9:15pm I called to cust executive name Mayank he again conformed the order told pizza will deliver shortly and your order is conformed . I called at 10pm I called again the executive told I will call u in 5min but no call came at last I had to order from another restaurant.from...

This can be termed the most worthless pizza I have had in my lifetime.
Its been just few minutes after I consumed this yucky stuff... and I am regretting of having spent every bit of Rs 565 rs at the Pizza delivery outlet in Sanpada ( palm beach)
Orderd Big pizza with overload of Paneer. what did I get .
Very dry rubbery pizza with bits and pieces of paneer .. it was more of maida pancake.
I am for sure going...

Dear Sir, I have order from PHD through order no. 02:10:18PM IST. But, the ordered items got delivered at 03:03PM, failing the 30 minutes delivery promise. Neither the customer care nor the store is taking the responsibility. I demand a cash back. Kindly help in arranging for the same ASAP. Thank You, Regards, P. Nithin Kumar. Ph : [protected]...

Hi Team, I have purchased prepaid card from Pizza Hut and i was told that the same would be good till October 31st. Now, I am being told that the cards that i carry have expired and i can't use it anymore . This is disappointing and wasn't expected from a brand like pizza hut . Please help me with the issue....

Hi all My Order number is 3077 and my order time was 19:22 Pm online payment made with Pizza hut Banashankri 3rd stage god grace i received my order by 20:35 Menu ordered with Overloaded Meal, Potato wedges and Stuffed Pocket veg, i feel dash--- service with pizza hut, As they delivered with Cold Pizza and in Stuffed pocket was horrible as the Cream had came out and as it was not stuffed and backed properly and in potato wedges was not crispy...

We had a terrible experience at Pizza hut due to the callous and negligent attitude of staff there. Firstly after about 10 minutes of our entering the outlet we realized we were sweating simply because the ACs were not switched on!!! Even after the Acs were switched on it was so warm that we were sweating right till we we left. Secondly, on the recommendation of the waiter we ordered Ebony and ivory as sweet dish for our kids. When me...

Sir when i call to pizza hut to place my order than i enquiry about 30minutes service .your manager abuse me said you poor hungry people like that this is not to way talk to any customer so plz do some thing ..that complaint against bilaspur pizza hut manager he also didn't tell his name and cut phone .i am humbly request to you sir take a strict action.my name is abhay gupta...

I did my transaction online, and it got failed. for the last 8 to 9 days i am chasing. till now they haven't refund my amount... transaction date : 03rd October 2015 mob no : [protected] they are not responding in good manners on call....

The Miranda Drink served was contaminated and same was acknowledged by the Pizza Hut Staff. The drink initially served contained ihad insect and the same was changed. The replaced drink was contaminated and tasted like rotten egg. I have the pictures of the drink that was served...

I have ordered a pizza this tuesday with buy 1 get 1 free offer.i opted for extra cheez.but the pizza which i got did not jave extra cheez on it.even the saff person who brought tha puzza acceptef it.he took it back and then bring it back.i took thr pizza but again the pizza qualtiy was poor and no extra cheeze at all.i called customer care within 5 mins of receiving the pizza and told them.they put my call on hold and after long period of...

Ordered pizza on September 4th 2015 via netbanking online transaction. though money was deducted worth Rs. 638.14, we did not receive order confirmation. Order ref. - [protected] On calling the customer care number, it was informed that the order had failed and the money will be refunded within 21 working days. However, the refund for the original order has not been processed till date. i have get in touch with customer care 5 times...