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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
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Pizza Hut India Phone Numbers

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+91 12 4402 5100
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Pizza Hut India Website

Pizza Hut India Head Office Address

12th Floor, Tower D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India
122002

Pizza Hut India reviews & complaints page 96

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S
Sow91
from Dharmsala, Himachal Pradesh
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Amount was deducted but pizza order was not placed

Address:600096
Website:www.pizzahut.co.in

I was trying to order pizza via pizza hut online login. I selected my order and paid the amount via mobikwik wallet. Amount was deducted but order was not placed.. I have that transaction summary in my mobikwik wallet statement. And the amount deducted was 341.65 and I need the refund immediately...
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bansodpriya
from Alwar, Rajasthan
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Placed an order, amount deducted from account but order not placed

Address:Hyderabad, Andhra Pradesh, 500016
Website:pizza hut

I had ordered online from Pizza Hut on 20th Dec 2015. the total amount was 287.52. i did net banking and amount was deducted from my account. but i didn't get any confirmation of my order nor received yet. please do the needful at the earliest. Thanks...
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Chirag Vashisht
from Gurgaon, Haryana
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Failure of on time delivery guarantee

Address:Gurgaon, Haryana, 122001
Website:orders.pizzahut.co.in

I had placed an online order with pizza hut sector 14 Gurgaon. Though the order was delayed yet no one accepted the fault and I had to sit like fool in front of guests. Is this what these guys claim to be. See the records for your reference. No action was taken I am thinking to go legal against these guys....
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Deepanshubansa
from Mumbai, Maharashtra
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Bad behavior of manager

Address:Rohtak, Haryana, 124001
Website:www.pizzahut.co.in

The manager at pizzahut rohtak(haryana) is very bad at service. I ordered my pizza on 19 dec 2015 at 5:05 pm and it was late so delivery man calls manager and he refused to talk after few minutes later he talked to me and gave me false information and talks rudely to me. He says that 30 min or free is not applicable on overloaded veggie pizza but it is. He also says that go and complain anywhere i don't care these are his words. Inspite of...
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Pat1234
from Mumbai, Maharashtra
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Received order after 1hr 15mins

Address:560030

I had placed an order at 12.42pm with Pizza Hut Bangalore, Koramangala 6th block and did not receive my order till 2.00pm. I had called the restaurant several times and they made false promises that i will receive my order in 10 mins, every time i called it was 10 mins. I have visitors here in my office waiting for lunch and had no face to face them till i got the lunch for them. Spoke to the Manager and said that i will not pay and he...
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jhony bravo
from Gurgaon, Haryana
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No pizza delivered after taking order even after waiting for 2 hrs.

Address:New Delhi, Delhi, 110059
Website:PIZZAHUT

My name is vinit [protected], i ordered pizza from pizza hut at 9:30, 16dec15, the guy excepted my order and promised to deliver the pizza within 30mins, after waiting for around 45 mins, i called again and the guy name mahender, said will be delivered in 4-5 mins, and then i reapeatedly called with same answer from there call center, spoke with no. Of agent like hriday, vineet, mahendra and few more, all said will be delivered in 4-5 mins.Finally...
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A
aditisinghai
from Pune, Maharashtra
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Not getting the order nor the confirmation of refund

Address:Pune, Maharashtra, 411046
Website:PIZZA HUT

Pizza hut delivery sucks!!!...i ordered a pizza online at 10:30 pm..order number:[protected]. didn't get my order . whenever i called they kept telling me it has been despatched, and then when i complained about not getting the order, customer support centre staff were rude .Regarding the refund.. they said within 21 day the refund will be done.when all the online transactions are done in fraction of a minute..what will take them this...
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Address:Bangalore, Karnataka, 560100
Website:orders.pizzahut.co.in/phindia/web#

This is a follow up on feedback ID is 24262 & 24263 (sent on Dec4, 2015 for delivering my online order placed @8:45PM at 10:12PM) - I need an email confirmation that entire money (Rs 577.44) will be refunded within 21 days, as your people are just ridiculous & keep hanging on customers who have genuine complaints-which has been caused by your company in the first place. Basic courtesy & customer service is a big ZERO! This guy Abhinav just...
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Surbhi828
from Gurgaon, Haryana
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Order modified and no bill given at the time of delivery

Address:Gurgaon, Haryana, 122002
Website:pizzahut.com

I ordered pizza on dec, 11 2015, # [protected] from Pizza hut - Gurgaon- sushant lok, but i dint get what i ordered. I was billed for one veg and one non veg Piiza along with cheese jalapdip and choco mousse, after applying the coupon code PHE 01, including tax it cost me 806.71, But what i got was entirely different order, Just Two veg pizzas, along with choco mousse and choco truffle cake- i DINT ORDERED THAT !! ITS BEEN LONG IM ORDERING...
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rajesh1guna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of amount

Address:560033
Website:orders.pizzahut.co.in

Even i am facing the same issue, on 20TH Nov 2015, after successful online payment of 695 rs(150rs through paytm cash + remaining from bank through paytm wallet) towards BILLDESKnut Order #EPT[protected]Paytm Cash Txn ID[protected] 06:55:49 PM the order was not placed for some unknown reason. When I called the customer care they said the money will be refunded in 21 working days(I don't know in which stone age are these people in)...
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Address:560011
Website:Pizzahut.com

Hi I hav visited pizza hut in jayanagar 3rd block on Dec 3rd. The pizza and garlic bread was absolutely rubish and a complete waste of money. The base was so poor that I was not able to chew it properly.I felt it was previously done n Reheated and served for us. And d service was not at all good n systematic. Dey served pizza 1st n den garlic breads. The shape of that garlic bread looks very odd and even it was not baked properly. Actually...
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Address:Ernakulam, Kerala, 682020
Website:orders.pizzahut.co.in/phindia/web#

I went online to order a pizza and to my surprise DID NOT FIND my city listed in the online list of cities to choose from. And I found it weird that no other city in Kerala is listed there in the numerous cities to choose from to place an order. So I decided to leave feedback and there again there was no option to select Kochi/Cochin as the city from complain should be registered. Now, I am not ignorant enough to believe that my city is...
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abhishek bijawat
from Bengaluru, Karnataka
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Online order not fulfilled

Address:Thane, Maharashtra, 421202
Website:orders.pizzahut.co.in/PHIndia/Web/en-GB/PHIN/PHIN/Store#

It was a horrible experience to book pizza from pizza hut. As you can see that I have placed an order online for take away ...when I reached the pizza hut store the employee at pizza hut said that they have not received any such order. They asked to place an order again at that time so I placed a fresh order again at that time and there I need to wait for another half an hour. I don't know that in today's scenario when every business is...
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sabaree_m
from Bengaluru, Karnataka
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No honest.. Cheating..

Address:560100

I have Ordered in 9.10 pm. Now it is 10.56 pm not delivered. Called to customer care 4 times simply telling your order is success and you will get a call with in 2 min. But no one is calling. Frustrated!!! I just cancelled after 2 hours. This is my Reference#[protected]....
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surpan_76
from Roha, Maharashtra
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Non delivery of order placed

Address:400066
Website:pizzahut.co.in

I had worst experience today, I placed order at 10 after returning from very hectic day...we all were hungry... the order was placed on call at 10.00 pm. I was informed that the delivery will take 45 minutes as it is Saturday..so the time for delivery was 10.45 I did not receive delivery neither any call from Pizza Hut, then I called back on 39883988 and was told that the order was not placed on store due to some technical issue...11pm, I...
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Address:Bangalore, Karnataka, 560037
Website:Consumer complain

On 26112015 I ordered the above order at marathahalli outlet at 9 :40 pm. Got the person ringing the bell at 10 :05 with the wrong order. I was delivered a vwg pasta. This 25 minutes was a great timing. But unfortunately the result did not go well. He handed me a box wiyh green symbol insisting that this is non veg pasta. I had faced the same issue earliar though i hot my rwfund once a delivery boy delivered a veg pasya and took the money...
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Sourabh Khujat
from Vadodara, Gujarat
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Delivery

Address:Pune, Maharashtra, 401138

Worst delivery ever..if you do not respect 30mins delivery then remove that option from the terms and condition. Rude behavior of delivery boy...He said i[censored] want to take pizza then take otherwise I'am leaving and i[censored] want to do a police complain you can do it...Delivery boy name :- Mr. Vishal. Manager Name :- Mr. Rathod....
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chat2amit
from Gurgaon, Haryana
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Ansal plaza gurgaon refused delivery of my order

Address:Gurgaon, Haryana, 122017

I keep on buying pizza from pizzahut at ansal plaza gurgaon in palam vihar. I got some pizzahut points from pizzahut account with my mobile no [protected]: and i claimed free garlic bread through the points in my account. But when i called pizza hut they refused the delivery of garlic bread at home, which lead to wastage of my 200 points gifted by pizzahut as loyality to buy so many pizzas..shame on pizzahut ...shame on pizzahut ansal plaza...br...
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anil mankad
from Bengaluru, Karnataka
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Rude behaviour and wrong billing

Address:Bangalore, Karnataka, 560038

Yesterday i had visited your outlet at Banasvadi, Bangalore after i made failed attempts to order online. I wanted Potato wedges. One Narsimha taking order informed me that the company had stopped the product as there were complaint. after placing other order the manager Vinu came who on asking informed that it was out of stock. when i questioned them they were very rude and asked me to lodge complaint.Also the service tax is charged on the...
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Paromita Deogharia
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Didnt deliver pizza after taken order

Address:Pune, Maharashtra, 411057

Hi, I am from Wakad, pune. I ordered pizza today at 8:50 pm and my address is within their delivery radius. They took order but didnt deliver in 2 hrs. I continuously called to know the status but those people are just passed the ph. From one person to another and when I finally shouted then they said they launched complain . What kind of people u....
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