| Address: Malviya Nagar, Jaipur |
| Website: www.pohunch.com |
I ordered a pack of Golden Harvest Biryani Rice Pack of 5Kg for Rs. 408 on June 09, 2022, which till date is not delivered to my address. Tried numerous ways to reach the merchant through email, phone, whatsapp etc, all sources are unreachable. Raised the chargeback request with my bank as advisied by the payment gateway involved in the transaction. Bank is rejecting the request of chargeback stating that merchant has delivered the product to you, though merchant would not respond to you, but they do respond to banks involved, so they shared the bank an invoice with my forged signature as proof of delivery, which was shared with me by my bank upon my request. So you can imagine that the ultimate level of scam going on all in open, where neither your bank nor payment gateway is going to help you, because they simply share a fake delivery receipt as proof of delivery when internal investigation is being done by bank. Finally, I had to file a police complaint against this merchant and I am still waiting for the outcome of the case. Even though the amount involved is negligible I will fight this merchant and make sure people involved in this scam are behind bars.