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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1221
Resolved
319
Unresolved
902
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 13

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P
pallab giri
Jun 2, 2021
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I had paid my premium Rs2735/- today (2/6/2021), the amount has been debited from my SBI A/C, but no receipt was issued. My customer ID 70785596
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    srinivasa rao Guggilam
    Jun 2, 2021
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    Address: B-23, POPWERGRID, NUNNA-52212

    Myself Golla APARAN made online premium payment for policy no. AP-454686-CS for Rs.14970 on 26.05.21 through SBI with ref no. OR[protected]. Banker is saying amount was transferred to PLI. But it is showing as pending in payment history.
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      A
      azay1
      Jun 1, 2021
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      Policy status shown as INACTIVE

      This has with reference to Postal Life Insurance Policy No.[protected] which has sum assured Rs. 1000000.00/-. Under this policy, the premium payment has been made till the month of June 2021 but online it shows the policy status as INACTIVE. Several times I tried to contact on telephone number given on web site however nobody responded. In view of above, it is requested to look for this matter and do needful.
      Regards, Ajay Rai.br...
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      S
      Siddesh S A
      Jun 1, 2021
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      For the policy number[protected] I have payed 4912rupees online using hdfc debit card today but I didn't receive update that it has been payed
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        M
        Manjunath1987
        Jun 1, 2021
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        Address: Anandapura, Ranganatha bidhi

        Sir myself manjunatha.p
        Policy no[protected]
        Customer id[protected] I pay 3month primium amount RS-5808.00 on[protected] through online amount will be debited from my sbi bank account but amount not reflected in pli policy account.please resolve
        My email [protected]@gmail.com
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          Z
          Zamasu
          Jun 1, 2021
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          Sir,
          I had done an online PLI transaction today, ie 01.06.2021. Amount of Rs 2019(two thousand and nineteen only) has also been debited from my sbi account but the same is not being reflected on my PLI account. Details of my Pli account is as follows.
          Pli ac no[protected]
          Name - IRFAN BHUTIA
          Here I would also like to inform you that the transaction was done for the month of May 2021.

          Kindly look into the matter at the earliest and update my transaction upto the month of May 2021.
          Screenshot of my transaction has been attached herewith for your ready reference.
          +2 photos
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            H
            H kr
            Jun 1, 2021
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            Address: Hemant Kumar Meena S/O She Chiitar Lal Meena Vill-Kishanpura, PO-Richhanda, PS-Atru, Diatt-Baran(Rajasthan), Pin-325223

            Sir I have taken a PLI policy No is APS-807897 in the year 2005 but till date I have not received my policy bond. Now my policy has been matured. Kindly forward my policy bond to under mentioned address, please.
            No.[protected] CT Hemant Kumar Meena (Law Branch) FTR HQ BSF South Bengal Plot No. II/E/I, Action Area-II E, New Town, Kolkata -700161
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              R
              rizwan191
              Jun 1, 2021
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              Address: Purnea

              Dear Sir,
              I made a payment of 5000 for my policy's partial loan payment through my HDFC Bank debit card, money got deducted from my back account it has been 4 days since I made the payment.
              Transaction is considered successful on payment history page but loan amount is still not updated.
              The amount is as it was before the payment..
              Please update the amount or refund my money to original payment method
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                J
                Jhulanmandal
                May 31, 2021
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                Resolved

                Sir,
                On 31.05.2021 Rs. 2403 and Rs. 2812 has been debited from two different BGVB account while paying thru online payment mode but the same did not credited to PLI accounts WB-238932-CS and WB-316472-CS respectively.
                As a result till now I could not credit the premium for the month of June 2021.
                Sir you are requested to see the matter and credit the premium into the said pli accounts.
                Thanking you.
                +3 photos
                Jun 2, 2021
                Complaint marked as Resolved 
                My problem has resolved next day of complaint.
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                My customer id is 23292719. I has made online payment of Rs. 521 on 31st May 2021. My account has been debited but the PLI account has not been credited. It shows status 99, pending.

                Kindly do the needful.

                Thanks
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                  S
                  samiksha73
                  May 31, 2021
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                  My policy no is UP308189-CS and customer id is 10435161, i paid pli premium online by UPI for the month of May, 2021 on 28/05/2021 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. is NA.

                  Kindly resolve this issue asap.
                  +1 photos
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                  Jun 05, 2021
                  Updated by samiksha73                   Plzz solved my problem asap
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                  Problem not solved
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                    V
                    [email protected]
                    May 30, 2021
                    Resolved
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                    Resolved

                    Hello Sir,
                    I made 2 payments for Two PLIs. Amount has been debited from my credit card but not credited in PLI Account.
                    Customer ID: 68852527
                    Amount: 4397

                    Customer ID: 62212999
                    Amount: 5445

                    Tomorrow is the last day to submit fee. What should I do?
                    +2 photos
                    May 31, 2021
                    Complaint marked as Resolved 
                    Today the amount got credited in the credit card. So. Ai again did the Payments, this time it was perfectly OK. And amount reflecting in PLI Account
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      N
                      Nisharpatel
                      May 28, 2021
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                      Policy number:[protected]
                      Name : patel nishaben somabhai
                      I made paymeny on 18/05/2021 rs 27156.but it not show in my account and pending. If payment not sucessfull please refund me or pay my premium.
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        V
                        VarmaSR
                        May 28, 2021
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                        Address: Rameshvarma,adarshnagar,nirmal

                        Sir.i have paid my Postal life insurance premium through Google pay account on 24.05.2021 Rs.2188/- but the same was not credited to my PLI account.
                        Bank ref No.CPAAVEJTM5
                        Merchant Ref No.OR[protected]
                        Google Trans Id.CICAgODk2pHPD
                        Trans Id [protected]
                        PLI policy No.AP-617460-CS
                        So .i humbly requesting you yo kindly verify my transaction and rectify my problem..
                        Thank you
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                          Amrut gasti
                          May 27, 2021
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                          Address: BANGALORE

                          Hello sir I made online payment through sbi to pli account amount deducted but not reflecting on pli account Rs.9093 to Department. Ref igalethmr7 on 26May21. Kindly do needful.
                          Thank you
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            K
                            Karthigk42
                            May 27, 2021
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                            Amount debited from account but PLI premium not deposited in policy

                            Website: pli.indiapost.gov.in/CustomerPortal

                            Hi team,

                            have paid the amount from online portal.

                            The amount got debited from my account but it's not reflected in online portal.

                            Can you please assist with this?

                            How long time it will take to credit to my account?

                            Attached the screenshot for you reference.

                            Could you please do the needful....
                            +2 photos
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                            V
                            VarmaSR
                            May 25, 2021
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                            Address: pli.indiapost.gov.in

                            Sir.i have paid my Postal life insurance premium through Google pay account on 24.05.2021 Rs.2188/- but the same was not credited to my PLI account.
                            Bank ref No.CPAAVEJTM5
                            Merchant Ref No.OR[protected]
                            Google Trans Id.CICAgODk2pHPD
                            Trans Id [protected]
                            PLI policy No.AP-617460-CS
                            So .i humbly requesting you yo kindly verify my transaction and rectify my problem..
                            Thank you
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                              D
                              dhirajkkrm
                              May 22, 2021
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                              Resolved

                              My PLI Policy no is[protected].I tried to pay premium for the month of May 2021 though your online premium portal.My account got debited for Rs.3834 but my premium was not deposited in my policy. I waited for 7 days if any reversal or deposit may happen.But the status is same as of now.I used my Sbi credit card for the payment. I am attaching the screenshot of sbi card transactions for your reference.Please do the needful as this month end is nearby otherwise i have to pay penalty for the delay in premium .
                              +1 photos
                              May 23, 2021
                              Complaint marked as Resolved 
                              My issue got resolved just in one day. The debited amount credited back to my credit card. Thank you so much.
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              My issue resolved. Today I got my amount back on my creditcard.Thank you
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                                R
                                Ranjit Kumar Karmakar
                                May 22, 2021
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                                Address: Kantanagar Rd.Cossimbazar.Murshidabad.WB

                                I paid a PLI (WB-250536-CS) premium of amount 3374 on 18.05.2021. through BHIM upi transaction id[protected]. My account was deducted but premium status is showing pending. Please do needful.
                                Thanking you
                                Ranjit Kumar Karmakar.
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                  K
                                  [email protected]
                                  May 21, 2021
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                                  Hi Team,

                                  My customer ID is 69110821 and I made the monthly Premium amount through SBI netbanking on[protected]. Payment gone throught the bank but not showing up online. Reference for transaction is OR[protected]IGALDTYSM6 on 19-May-2021 (transferred to [protected] with transaction id OR[protected]IGALDTYSM6)
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                                    S
                                    sureshchandra j.mishra
                                    from Pune, Maharashtra
                                    May 20, 2021
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                                    Address: Maharashtra nalasopara. East

                                    Sir my PLI account number RM[protected]IN matured on 31 march 2021. But after making several formality and produced all documents till today as on 20 may 2021 I have not received my maturity amount. I have made complaint on line prier but post office officer have gone for slept and amount not received please do the help,
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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