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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1233
Resolved
319
Unresolved
914
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 13

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B
bhavya.devadiga
Jun 7, 2021
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Address: Mangalore

Sir my policy no[protected]
On May 17 th I paid pli premium through online but account got debited kindly refund amount or refect in pli statement
Because of it cannot pay June premium
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    V
    venugopal jaligama
    Jun 7, 2021
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    Address: 2 -2, Renjarla
    Website: Google

    My pli no.AP607917-CS. J.Venugopal., I have paid june2021 premium on 7th june 2021 through sbi internet banking. But receipt was not generated. Amount Rs.2940/-. Please resolve my problem.
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      B
      bsattwik
      Jun 7, 2021
      Resolved
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      Resolved

      Dear Sir/Madam,
      I paid the premium of INR 5624 for my Policy No:[protected] through the PayTM wallet on 01/06/2021 at 05:41 PM. The transaction ID is [protected]. I have chosen the PayU Money payment gateway option. The premium amount is deducted from my PayTM wallet but due to some technical issues from your side, the amount is not credited as my premium for 01/06/2021. It is showing pending.
      I request you to kindly treat this matter as urgent and solve my problem. Waiting for your response. I am attaching the screenshots of the transaction as proof.

      Regards,
      Sattwik Bhattacharya
      Customer ID: 71280558
      Contact Number: [protected]
      Jun 9, 2021
      Complaint marked as Resolved 
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        R
        Renjith K
        Jun 6, 2021
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        Tried for online payment for PLI account no. 2879219, total amount of Rs 9, 642/- in two transactions and not reflected in PLI account. May refund the amount please.
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          T
          tingri
          Jun 5, 2021
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          Good evening sir/Madam. As I paid a online amount of Rs 3629.00 for four months payments of my PLI on 31.05.2021 at 4:20pm, the amount has been deducted from my account but on PLI payment details it show pending transaction. So I request you to please see the details and do the needful for the inconveniences caused. Thankyou.
          PLI id[protected]
          Policy No[protected]
          Regd Mobile-[protected]
          Mail [protected]@yahoo.co.in
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            P
            pakusona
            Jun 5, 2021
            Resolved
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            Resolved

            I did a transaction of Rs 1508 of my policy number[protected] on 28/05/2021at 11.35a.m through online transaction through pay ubiz gateway by debit card mode, money debit from my account but transaction is. Pending, plz refund my money.
            Jun 8, 2021
            Complaint marked as Resolved 
            Today I got my money refund back after 11 days.
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              S
              Shivam Kumar 5
              Jun 4, 2021
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              Address: Amroha

              My Policy No:[protected]
              Today PLI amount is debited from my credit card but not reflecting in PLI account please solve problem
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                A
                Abhimanyu 2301
                Jun 4, 2021
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                Address: Bhawarna

                Sir I am Abhimanyu Sharma PLI Policy No.[protected]& I made the online payment for my PLI policy premium, for the period from 01 June 2021 till 30th June 2021through IDBI Debit Card on June 04, 2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. Kindly resolve the issue as soon as possible.
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  B
                  BiswajitRoy14
                  Jun 4, 2021
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                  Respected Sir/ Madam,

                  I am having a policy being no.[protected] customer ID no. 70193329. I paid premium for the month of June, 2021 and the said amount Rs. 4, 218/- was deducted from my account and it's ref no- [protected] dated 02/06/2021. But in the status it is showing as pending.

                  Please do the needful to resolve the issue.

                  Thanking you
                  Biswajit Roy
                  Policy No.[protected]
                  Customer ID no. 70193329
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    N
                    Nisharpatel
                    Jun 4, 2021
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                    Address: At: guvariya

                    I made payment today have also problem.Sir i pay premium of 2 policy on 04/06/2021.but when i login and check pending messege appear on my login account. Why? Whats problem. Please solve my problem. Policy no:[protected] name : rajesh a patel. And policy number[protected] name : patel nishaben s. I pay 10 months s premium both policy.
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      S
                      sau01
                      Jun 4, 2021
                      Resolved
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                      Resolved

                      Hi sir
                      I have paid my monthly subscription of my Pli no[protected] through sbi online banking.
                      But, payment is deducted from the account but still not reflecting in my pli.
                      Please do the needful.

                      With regards
                      Shravan kumar pandey
                      Jun 9, 2021
                      Complaint marked as Resolved 
                      Thanks, My money returned in to my account. Thanks for yourhelp
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        V
                        VarmaSR
                        Jun 4, 2021
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                        Address: Indiranagar,Nirmal.504106

                        Sir.I paid my PLI AP-617460-CS premium amount Rs.2188/-through google pay UPI a/c 0n 24.05.2021 trnx was successful.
                        UPI trnx id :[protected]
                        Bank ref id :CPAAVEJTM5
                        Merchant ref id: OR[protected]
                        Google trnx id:CICAgODk2pHPDw
                        but the same amount was not reflecting in my PLI account .Kindly rectify my problem. Thank you
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          O
                          okashutosh
                          Jun 3, 2021
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                          I've done the online payment for my PLI policy, june 2021 premium through upi on june 2nd 2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. Kindly resolve the issue as soon as possible.
                          policy no.[protected]
                          customer id[protected]
                          Screenshot of the amount deducted from Bank Account, and Payment status Pending has been attached for your reference
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                          Jun 08, 2021
                          Updated by okashutosh                           transaction id is FT[protected]

                          Jun 08, 2021
                          Updated by okashutosh                           i did not receive any refund or confirmational message yet after 6 or 7 days
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                            N
                            NarsingaRao Kanumalla
                            Jun 3, 2021
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                            Money is deducted from my account but the status shown as pending and the no receipt number and recipt not generated.
                            My policy number:[protected]
                            Amount:2874
                            Policy holder name: pavani tejaswi
                            Premium month: june
                            Date of transaction:[protected]
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            Kindly refund my amount in the bank account.
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                            The refund amount is not credited into my account till now. I paid through hdfc Netbanking only. Kindly do the needful to get my money back as early as possible.
                            Reply
                            Got the refund today only
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                              S
                              sau01
                              Jun 3, 2021
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                              I have paid my monthly subscription amount for the month of june 2021. My customer id is 63855665. Money is deducted from my sbi account but not reflecting in my PLI.
                              Transaction no ref :- IGALFLUTM9
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                              Jun 07, 2021
                              Updated by sau01                               Problem is still not solved, please do the needful.
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                                D
                                DJ Gomes
                                Jun 3, 2021
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                                Address: Kolkata, West Bengal

                                I am Diana Josephine Gomes, of kolkata, West Bengal. I have paid a premium of Rs 7260 using my debit card, on 28th may 2021, for my PLI PREMIUM for the month of may 2021, but my status shows pending.
                                Please kindly resolve the issue as soon as possible.
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                  K
                                  kumaresan karunakaran
                                  Jun 3, 2021
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                                  Hi,

                                  Yesterday (02.06.2020) I have made the payment through phonepe and the transaction is successful but payment is showing as pending in the payment history in PLI.

                                  Here attaching the transaction detail and payment history of PLI.

                                  Thanks,
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                  Jun 05, 2021
                                  Updated by kumaresan karunakaran                                   The payment was made through PAYU gateway. Attaching the details of the PAYU support response

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                                    I
                                    [email protected]
                                    Jun 3, 2021
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                                    Website: India post PLI

                                    Sir,
                                    I have paid my PLI policy premium of Rs. 3160 against my policy no.WB-224873-UC on 02.06.2021. I have paid the amount through Google pay and amount already deducted from my account. But still the premium payment shows pending status in your website. Please solve the problem and provide me the receipt.
                                    Thanking you.
                                    Debabrata Mitra
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                      N
                                      NarsingaRao Kanumalla
                                      Jun 2, 2021
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                                      My pli account is[protected]
                                      For June month I paid amount through netbanking. But Money is deducted from my account but the status shown as pending and the receipt is no and recipt not generated.
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                      View replies
                                      Kindly look into this issue. I am attaching the screen shot also
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                                      how to hide the policy number?
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                                        D
                                        Durga Prabhakaran
                                        Jun 2, 2021
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                                        I have paid PLI monthly premium on 31 May 2021 using SBI online banking. Money has been debited from my account but it has not been updated in my PLI login. It is showing as the payment is pending. Kindly resolve this problem.
                                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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