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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1233
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319
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914
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 13

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A
Aabha Singh
Jun 2, 2021
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Sir,
I have paid my PLI premium online on 28th May, 2021 for Policy No.- RJ-166429-CC having monthly premium of Rs. 3375. I have paid premium of 3 months( From March 2021 to May 2021) amounting to Rs.10, 454 through SBI NetBanking. The above mentioned amount got debited from my SBI account but the credit was not reflecting in my PLI account.
Sir, please resolve my issue at the earliest and update my transaction upto the month of May 2021.
I have attached the screenshot of my transaction herewith for your reference.
Details of my PLI account:
Policy No.-RJ-166429-CC
Insurant name- Sudhakar Singh
Premium-3375
Total premium amount-10454
+1 photos
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    pallab giri
    Jun 2, 2021
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    I had paid my premium Rs2735/- today (2/6/2021), the amount has been debited from my SBI A/C, but no receipt was issued. My customer ID 70785596
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      S
      srinivasa rao Guggilam
      Jun 2, 2021
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      Address: B-23, POPWERGRID, NUNNA-52212

      Myself Golla APARAN made online premium payment for policy no. AP-454686-CS for Rs.14970 on 26.05.21 through SBI with ref no. OR[protected]. Banker is saying amount was transferred to PLI. But it is showing as pending in payment history.
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        A
        azay1
        Jun 1, 2021
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        Policy status shown as INACTIVE

        This has with reference to Postal Life Insurance Policy No.[protected] which has sum assured Rs. 1000000.00/-. Under this policy, the premium payment has been made till the month of June 2021 but online it shows the policy status as INACTIVE. Several times I tried to contact on telephone number given on web site however nobody responded. In view of above, it is requested to look for this matter and do needful.
        Regards, Ajay Rai.br...
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        S
        Siddesh S A
        Jun 1, 2021
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        For the policy number[protected] I have payed 4912rupees online using hdfc debit card today but I didn't receive update that it has been payed
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          M
          Manjunath1987
          Jun 1, 2021
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          Address: Anandapura, Ranganatha bidhi

          Sir myself manjunatha.p
          Policy no[protected]
          Customer id[protected] I pay 3month primium amount RS-5808.00 on[protected] through online amount will be debited from my sbi bank account but amount not reflected in pli policy account.please resolve
          My email [protected]@gmail.com
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            Z
            Zamasu
            Jun 1, 2021
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            Sir,
            I had done an online PLI transaction today, ie 01.06.2021. Amount of Rs 2019(two thousand and nineteen only) has also been debited from my sbi account but the same is not being reflected on my PLI account. Details of my Pli account is as follows.
            Pli ac no[protected]
            Name - IRFAN BHUTIA
            Here I would also like to inform you that the transaction was done for the month of May 2021.

            Kindly look into the matter at the earliest and update my transaction upto the month of May 2021.
            Screenshot of my transaction has been attached herewith for your ready reference.
            +2 photos
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              H
              H kr
              Jun 1, 2021
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              Address: Hemant Kumar Meena S/O She Chiitar Lal Meena Vill-Kishanpura, PO-Richhanda, PS-Atru, Diatt-Baran(Rajasthan), Pin-325223

              Sir I have taken a PLI policy No is APS-807897 in the year 2005 but till date I have not received my policy bond. Now my policy has been matured. Kindly forward my policy bond to under mentioned address, please.
              No.[protected] CT Hemant Kumar Meena (Law Branch) FTR HQ BSF South Bengal Plot No. II/E/I, Action Area-II E, New Town, Kolkata -700161
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                R
                rizwan191
                Jun 1, 2021
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                Address: Purnea

                Dear Sir,
                I made a payment of 5000 for my policy's partial loan payment through my HDFC Bank debit card, money got deducted from my back account it has been 4 days since I made the payment.
                Transaction is considered successful on payment history page but loan amount is still not updated.
                The amount is as it was before the payment..
                Please update the amount or refund my money to original payment method
                +1 photos
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                  J
                  Jhulanmandal
                  May 31, 2021
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                  Resolved

                  Sir,
                  On 31.05.2021 Rs. 2403 and Rs. 2812 has been debited from two different BGVB account while paying thru online payment mode but the same did not credited to PLI accounts WB-238932-CS and WB-316472-CS respectively.
                  As a result till now I could not credit the premium for the month of June 2021.
                  Sir you are requested to see the matter and credit the premium into the said pli accounts.
                  Thanking you.
                  +3 photos
                  Jun 2, 2021
                  Complaint marked as Resolved 
                  My problem has resolved next day of complaint.
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  My customer id is 23292719. I has made online payment of Rs. 521 on 31st May 2021. My account has been debited but the PLI account has not been credited. It shows status 99, pending.

                  Kindly do the needful.

                  Thanks
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                    S
                    samiksha73
                    May 31, 2021
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                    My policy no is UP308189-CS and customer id is 10435161, i paid pli premium online by UPI for the month of May, 2021 on 28/05/2021 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. is NA.

                    Kindly resolve this issue asap.
                    +1 photos
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                    Jun 05, 2021
                    Updated by samiksha73                     Plzz solved my problem asap
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                    Problem not solved
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                      V
                      [email protected]
                      May 30, 2021
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                      Resolved

                      Hello Sir,
                      I made 2 payments for Two PLIs. Amount has been debited from my credit card but not credited in PLI Account.
                      Customer ID: 68852527
                      Amount: 4397

                      Customer ID: 62212999
                      Amount: 5445

                      Tomorrow is the last day to submit fee. What should I do?
                      +2 photos
                      May 31, 2021
                      Complaint marked as Resolved 
                      Today the amount got credited in the credit card. So. Ai again did the Payments, this time it was perfectly OK. And amount reflecting in PLI Account
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        N
                        Nisharpatel
                        May 28, 2021
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                        Policy number:[protected]
                        Name : patel nishaben somabhai
                        I made paymeny on 18/05/2021 rs 27156.but it not show in my account and pending. If payment not sucessfull please refund me or pay my premium.
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          V
                          VarmaSR
                          May 28, 2021
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                          Address: Rameshvarma,adarshnagar,nirmal

                          Sir.i have paid my Postal life insurance premium through Google pay account on 24.05.2021 Rs.2188/- but the same was not credited to my PLI account.
                          Bank ref No.CPAAVEJTM5
                          Merchant Ref No.OR[protected]
                          Google Trans Id.CICAgODk2pHPD
                          Trans Id [protected]
                          PLI policy No.AP-617460-CS
                          So .i humbly requesting you yo kindly verify my transaction and rectify my problem..
                          Thank you
                          +2 photos
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                            A
                            Amrut gasti
                            May 27, 2021
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                            Address: BANGALORE

                            Hello sir I made online payment through sbi to pli account amount deducted but not reflecting on pli account Rs.9093 to Department. Ref igalethmr7 on 26May21. Kindly do needful.
                            Thank you
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              K
                              Karthigk42
                              May 27, 2021
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                              Amount debited from account but PLI premium not deposited in policy

                              Website: pli.indiapost.gov.in/CustomerPortal

                              Hi team,

                              have paid the amount from online portal.

                              The amount got debited from my account but it's not reflected in online portal.

                              Can you please assist with this?

                              How long time it will take to credit to my account?

                              Attached the screenshot for you reference.

                              Could you please do the needful....
                              +2 photos
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                              V
                              VarmaSR
                              May 25, 2021
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                              Address: pli.indiapost.gov.in

                              Sir.i have paid my Postal life insurance premium through Google pay account on 24.05.2021 Rs.2188/- but the same was not credited to my PLI account.
                              Bank ref No.CPAAVEJTM5
                              Merchant Ref No.OR[protected]
                              Google Trans Id.CICAgODk2pHPD
                              Trans Id [protected]
                              PLI policy No.AP-617460-CS
                              So .i humbly requesting you yo kindly verify my transaction and rectify my problem..
                              Thank you
                              +2 photos
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                                D
                                dhirajkkrm
                                May 22, 2021
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                                Resolved

                                My PLI Policy no is[protected].I tried to pay premium for the month of May 2021 though your online premium portal.My account got debited for Rs.3834 but my premium was not deposited in my policy. I waited for 7 days if any reversal or deposit may happen.But the status is same as of now.I used my Sbi credit card for the payment. I am attaching the screenshot of sbi card transactions for your reference.Please do the needful as this month end is nearby otherwise i have to pay penalty for the delay in premium .
                                +1 photos
                                May 23, 2021
                                Complaint marked as Resolved 
                                My issue got resolved just in one day. The debited amount credited back to my credit card. Thank you so much.
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                My issue resolved. Today I got my amount back on my creditcard.Thank you
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                                  R
                                  Ranjit Kumar Karmakar
                                  May 22, 2021
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                                  Address: Kantanagar Rd.Cossimbazar.Murshidabad.WB

                                  I paid a PLI (WB-250536-CS) premium of amount 3374 on 18.05.2021. through BHIM upi transaction id[protected]. My account was deducted but premium status is showing pending. Please do needful.
                                  Thanking you
                                  Ranjit Kumar Karmakar.
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                    K
                                    [email protected]
                                    May 21, 2021
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                                    Hi Team,

                                    My customer ID is 69110821 and I made the monthly Premium amount through SBI netbanking on[protected]. Payment gone throught the bank but not showing up online. Reference for transaction is OR[protected]IGALDTYSM6 on 19-May-2021 (transferred to [protected] with transaction id OR[protected]IGALDTYSM6)
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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