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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1233
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319
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914
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 15

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D
dhirajkkrm
May 22, 2021
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My PLI Policy no is[protected].I tried to pay premium for the month of May 2021 though your online premium portal.My account got debited for Rs.3834 but my premium was not deposited in my policy. I waited for 7 days if any reversal or deposit may happen.But the status is same as of now.I used my Sbi credit card for the payment. I am attaching the screenshot of sbi card transactions for your reference.Please do the needful as this month end is nearby otherwise i have to pay penalty for the delay in premium .
May 23, 2021
Complaint marked as Resolved 
My issue got resolved just in one day. The debited amount credited back to my credit card. Thank you so much.
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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My issue resolved. Today I got my amount back on my creditcard.Thank you
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    R
    Ranjit Kumar Karmakar
    May 22, 2021
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    Address: Kantanagar Rd.Cossimbazar.Murshidabad.WB

    I paid a PLI (WB-250536-CS) premium of amount 3374 on 18.05.2021. through BHIM upi transaction id[protected]. My account was deducted but premium status is showing pending. Please do needful.
    Thanking you
    Ranjit Kumar Karmakar.
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      K
      [email protected]
      May 21, 2021
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      Hi Team,

      My customer ID is 69110821 and I made the monthly Premium amount through SBI netbanking on[protected]. Payment gone throught the bank but not showing up online. Reference for transaction is OR[protected]IGALDTYSM6 on 19-May-2021 (transferred to [protected] with transaction id OR[protected]IGALDTYSM6)
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        S
        sureshchandra j.mishra
        from Pune, Maharashtra
        May 20, 2021
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        Address: Maharashtra nalasopara. East

        Sir my PLI account number RM[protected]IN matured on 31 march 2021. But after making several formality and produced all documents till today as on 20 may 2021 I have not received my maturity amount. I have made complaint on line prier but post office officer have gone for slept and amount not received please do the help,
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          K
          Karunakar Rvg
          May 18, 2021
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          Sir I have paid my two months premium but amount not updated or reflected in the app.
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            S
            Sandeep Balakrishnan
            May 16, 2021
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            Sir, On 15/05/2021, I made online payment of Rs 5921 towards premium of my PLI policy158830-B through Online PLI app and sbi net banking for the period 06/2021 to 05/2022.Even though the money was debited from my savings account, no receipt was generated and also the payment made is not reflected in the payment history.Please look into the matter and kindly resolve the issue.
            Regards,
            Sandeep Balakrishnan
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              D
              Debasish Thaosen
              May 14, 2021
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              Sir,
              I had made Postal Life Insurance premium payment for policy no.[protected] on 06.05.2021(6th of May, 2021) for the premium period of 01.05.2021 to 31.10.2021. The payment was made through SBI net banking and the amount has been debited from my account and the payment was successful. But as of now the payment is still shown as pending in the payment history section of the PLI portal as such I am at a loss as to whether my premium payment has been accepted or not. If the payment has not been accepted then when can I get back my refund. My customer id is 70298466. I have attached the screenshot of the payment history window of PLI portal as well as my bank statement for your reference.

              Please solve the matter as soon as possible. Thank you.

              Regards,

              Debasish Thaosen
              Customer ID: 70298466
              Policy No.[protected]
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
              May 14, 2021
              Updated by Debasish Thaosen               Bank statement

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                K
                krantip
                May 12, 2021
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                Sir, I am Kranti Pachpande and my PLI Policy No.[protected] & I made the online payment for my PLI policy premium, for the period from 01 may 2021 to 31 may 2021 through Bank of maharashtra Debit Card on 12-may-2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. and also I got the following message
                The specified request cannot be processed.
                ID= 17960464e81-36a4451e

                Kindly resolve the issue as soon as possible. either change payment status or return my money on my bank account

                Screenshot of the Payment status Pending has been attached for your reference

                Thank you
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  G
                  Gogou
                  May 11, 2021
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                  Sir

                  I am T THANNGOULEN HAOKIP a PLI policy holder bearing policy no[protected] had paid my premium for the month of May 2021 on 1st May 2021 through SBI internet banking amounting rs 3412 . Premium is still due for the month of May 2021 even after succesful payment in online mode . Kindly do the needful and give early solution for this issue.
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    P
                    periyasamysubramani
                    from Mumbai, Maharashtra
                    May 10, 2021
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                    Resolved

                    Hi, I have paid this month PLI premium amount on 04MAY2021 through netbanking option, Amount got deducted from my bank account, but Premium status is showing as "Pending". I was thinking, it will be updated in few days, but its been 6 days now, its showing same "Pending" status only..., Money also not return to my bank account...

                    Money should return to my account else Premium status should show as "Success". kindly help here.
                    May 21, 2021
                    Complaint marked as Resolved 
                    As i didn't get any help here, i followed up with PLI team in different medium and resolved this issue.
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    Any update??????
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                    Hi,

                    Kindly anyone, letting me know, that, how can i take it forward???

                    its been 14days over now, Amount also not credited back to my bank account and not showing as status as success in my PLI also,
                    Reply
                    I didn't get any help from here. And i followed up with PLI team in a different way and resolved this issue.
                    Reply
                    lakshmantula's reply, Jun 5, 2021
                    Hi,

                    Can you let me know what the other way you followed to get this resolved?
                    Coz I too have the same issue.

                    Thanks.
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                      S
                      Satyabratasahoo
                      May 9, 2021
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                      I am Satyabrata Sahoo a PLI policy holder bearing Policy no[protected] had paid my premium for the month of April and month 2021 amounting Rs. 10584 via Google pay on dtd. 03.05.2021. Although my payment was successful, but my payment status in PLI portal is showing as void. I have also checked it in Postal Mccamish application by visiting a near by post office, the same thing is shown there. Premium is due for April and May 2021, even after successful payment in online mode. This is for your information.kindly do the needful and give early solution for this issue.
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        S
                        Subhasree Mohapatra
                        May 9, 2021
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                        Address: AT-MAHESWAR NAGAR,RANGEILUNDA,GANJAM

                        I have already paid 7278 rupees as my pli premium .my account is deducted. But payment status is pending.my policy number is[protected]
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          K
                          Kiranodaya
                          May 8, 2021
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                          I paid my PLI premium through SBI debit card, but after two days it is showing pending. What shall I do now?
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            G
                            Gottumukkala Krishna
                            May 8, 2021
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                            Sir my bank account debited for rs. 1810/- towards monthly premium payment. But it is not credited to pli policy number TN-475613-CC. Please credited it. Thank you Sir
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              D
                              Debasish Thaosen
                              May 8, 2021
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                              My policy no is[protected] and customer id is 70298466, i paid pli premium online via SBI net banking for the month of May 2021 on 06/07/2019 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. is NA for my that payment.

                              Kindly resolve this issue asap. If it is not getting paid then please let me know when can i get my money back in my account.
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                              May 08, 2021
                              Updated by Debasish Thaosen                               Ref no. for transation is "OR[protected]IGALBYJVD3 TRANSFER TO 3"
                              May 08, 2021
                              Updated by Debasish Thaosen                               payment date is 06/05/2021
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                                D
                                Debasish Thaosen
                                May 8, 2021
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                                Resolved

                                My policy no is[protected] and customer id is 64851776, i paid pli premium online via SBI net banking for the month of May 2021 on 06/07/2019 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. is NA for my that payment.

                                Kindly resolve this issue asap. If it is not getting paid then please let me know when can i get my money back in my account.
                                May 8, 2021
                                Complaint marked as Resolved 
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                May 08, 2021
                                Updated by Debasish Thaosen                                 ignore the complaint.. wrong customer id posted mistakenly
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                                  S
                                  Shreekant Shirabur
                                  from Mumbai, Maharashtra
                                  May 7, 2021
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                                  As i have been paying pli premium online since one year and having my credentials but now im unable to login
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                    S
                                    Souravsx
                                    May 7, 2021
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                                    Address: East Vivekananda Pally, Siliguri
                                    Website: pli.indiapost.gov.in/CustomerPortal/mLoginAction.action

                                    I am SOURAV BISWAS, I have made a payment of premium of Rs. 2403 towards my postal life insurance bearing policy number[protected] via icici credit card... The amount was deducted from my side but then transaction failed and it came page cannot be displayed... After that I made the payment fresh again but that was successful... My first payment failed but amount was deducted..

                                    Kindly help me in refunding that payment.

                                    Regards
                                    SOURAV BISWAS
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                      A
                                      [email protected]
                                      May 6, 2021
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                                      Address: h-no19-2-405 Raninager Old town Ananthapuram (dist)

                                      D ASHOKKUMAR PC 870
                                      H-No 414
                                      Amakathadu (village) &(Post)
                                      Krishnagiri (mandal)
                                      Kurnool (dist) pincode -518216
                                      Policy number AP-622151-CS
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                        S
                                        Surendra176
                                        May 6, 2021
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                                        Address: Latur

                                        My name is Surendra Shivaji Bembade. I have done the online payment for the policy no MH-398001-CS for 3 months at 6 may 2021. The amount is deducted from my bank account. But in the application, status is not updated. Kindly help me with that
                                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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