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Postal Life Insurance [PLI] Complaints & Reviews

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1.3
Updated: Apr 21, 2025
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319
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 15

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6
64324403
May 4, 2021
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Online payment done, but status is still in pending

Amount is deducted from the bank, but the premium payment status is still in pending. My customer id: 64324403.
Please check and resolve the issue....
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jijo ittyavirah
May 3, 2021
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Resolved

KL-148612-cs
Make one payment to june
+2 photos
Aug 6, 2021
Complaint marked as Resolved 
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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Sir,
your complaint has been sent to nodal office. you will be provided the latest status of transaction in your registered e-mail id.
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    J
    jijo ittyavirah
    May 3, 2021
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    Address: [email protected]

    Sir
    my policy number is KL-148612-cs
    I paid Pli premium through net banking but after some time i got a failure message.(but Cash is deducted from my account)on 1 may 2021
    i tried again and cash is deducted from my account second time.(on 1 may 2021)
    After some time i received two emails regarding the confirmation of payment .
    bill no[protected] for both transactions and transaction id 4563819 and [protected]
    i request you to make one payment to the next month.
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      K
      Karuna1992
      May 2, 2021
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      Resolved

      Address: Salem

      Hello Team,

      I have made my Postal Life Insurance monthly premium through Gpay via Payu Gateway on 30/04/2021. While doing transaction successful but payment not received at end-user. Again I have made the payment with same process that was received successfully at end-user. But which I initiated first time not received back to my account again. Please check and do the needful.

      Transaction details are given here,
      +2 photos
      Aug 12, 2021
      Complaint marked as Resolved 
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
      Verified Support
      May 04, 2021
      Postal Life Insurance [PLI] Customer Care's response       Sir,
      Kindly provide the details in attached format to nodal office ie. [protected]@indiapost.gov.in or [protected]@indiapost.gov.in

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        R
        riddi123
        May 2, 2021
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        Address: Vill- pinnagar p.o-Girishganj Bazar PS -Nilambazar Dist-Karimganj Pin-788711

        I pay online pli monthly premium Rs 1788 on 19/04/2021.But till now this payment is due not updated.Policy no.is[protected].
        Aug 6, 2021
        Complaint marked as Resolved 
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
        View replies
        Kindly share your complaint in attached format to nodal office i.e. [protected]@indiapost.gov.in & [protected]@indiapost.gov.in

        Refund money - Comment #3829438 - Image #0
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          R
          RadhaVa95
          May 1, 2021
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          Dear Sir,

          I have made online transaction for my PLI policy premium for an amount of Rs.2247/- on 15/04/2021. My amount got debited but receipt not generated and in online portal payment still pending.
          kindly resolve the issue
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            R
            RadhaVa95
            May 1, 2021
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            Dear Sir,
            I have made online payment of amount Rs.2247/- for PLI premium april month on 15/04/2021. My amount got debited from my account but receipt not generated. And in online portal it shows premium not received.
            Kindly resolve the issue
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              B
              bhavul
              Apr 30, 2021
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              Hello,

              I just paid for Monthly Premium of PLI for my policy[protected] today via SBI Debit Card at 1:10pm. The amount got deducted from Debit Card but while redirecting back to PLI Website the website didn't load only.

              So amount is now deducted but PLI Portal does not reflect that I've paid. I've also not received any receipts of payment on email.

              I'm attaching the screenshot for the payment.

              Name of policy holder : Deepali Gauri
              Product Name : Santosh
              Product Type : Endowment
              Policy Number :[protected]

              I was paying the premium for April 2021.
              +1 photos
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                S
                Sanjit Bhardwaj
                from Hojai, Assam
                Apr 30, 2021
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                Pli policy no - aps 1267382-L, EA-40, sum assured-500000, date of proposal 26 nov 2011. Premium paid upto Mar 2021 through pao (Or) corps of signals jabalpur. My above policy has updated upto mar 2018 where as my policy premium has been paid upto Mar 2021. So i am unable to revi ve my policy in civil post office. So i would request you to update my policy to enable me to proceed with future transaction. I would appreciate if you consider my request and take action as soon as possible. My contact no [[protected]] and my email id [sanjithue]@gmail.com in my policy portal
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  M
                  Md Waseem uddin
                  Apr 30, 2021
                  Resolved
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                  Resolved

                  Would like to submit that on 14.04.2021 i paid my policy number[protected] through sbi debit card for rupess 2607/- amount is debited from my SBI account and payment is still showing pending in this regard i raise the complaint on 19.04.2021 with reference no [protected]. after 2 days i received mail the compliant has been settled with the following remark cont to[protected]. when i contact to that number there are not giving proper response and simple saying wait .
                  so i request to kind officer to do need full help for me

                  policy no[protected]
                  md waseem uddin
                  amount debited Rs 2607/-
                  transction date 14.04.2021.
                  cont no [protected]
                  +3 photos
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 30, 2021
                  Postal Life Insurance [PLI] Customer Care's response                   Kindly submit a complaint along with attached details complaint portal i.e. https://www.indiapost.gov.in/VAS/Pages/ComplaintRegistration.aspx 2. Kindly select post office name: sansad marg ho-110001

                  View replies
                  Hi . Same problem. Did you get your money back or is it still pending.
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                    K
                    Kumkum Chauhan
                    Apr 30, 2021
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                    Address: Surat

                    Dear sir, i am Kumkum chauhan with pli policy no[[protected]]. I have deposited premium amount 2812/- on 30/04/21 through ICICI card. Due to failure of internet connectivity, connection was lost after amount deduction... And payment receipt were not generated. Please do needful to solve problem... Thanks in advance...
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      J
                      John Lasrado
                      Apr 29, 2021
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                      Resolved

                      Name: John Lasrado
                      Policy number:[protected]

                      I have tried to pay online payment for Postal Life Insurance Premium via Canara Bank (Net banking) on 13th April 2021 for Rs.3671/-. The Amount was deducted by the bank from my account, but Premium not accounted and receipt not generated by the postal department. Still pending message is showing. It's been 16 days now. No reply to my previous complaints. Please, I request you to kindly look into this matter and do the needful.
                      +2 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 30, 2021
                      Postal Life Insurance [PLI] Customer Care's response                       Kindly submit a complaint on compliant portal in attached format. url of portal is https://www.indiapost.gov.in/VAS/Pages/ComplaintRegistration.aspx

                      Verified Support
                      Apr 30, 2021
                      Postal Life Insurance [PLI] Customer Care's response                       Submit your complaint at Sansad Marg HO- 110001
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                        A
                        Alagappan Murali
                        Apr 28, 2021
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                        I have tried to pay online payment for Postal Life Insurance Premium via SBI Payment Gateway through City Union Bank (Net banking) on 10th April 2021 for Rs.2025/-. The Amount was deducted by the bank from my account, but Premium not accounted and receipt not generated by the postal department. Still pending message is showing. Hence, I request you to kindly look into this matter and do the needful.
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          Satish Matapati
                          Apr 28, 2021
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                          I have paid online from phone pay my monthly installment for the policy number[protected] amount is already deducted from the bank account for the month 01/04/2021 to 30/04/2021 but did not get the acknowledgment for the same and still its showing due for this month
                          +2 photos
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                            S
                            sx4484
                            Apr 27, 2021
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                            Address: Ravi Kumar Mishra S/O Sri Raj Kumar Mishra Royal Enclave Ikauna Bypass Near Union Bank Ikauna Shravasti UP 271845

                            Sir,
                            I did a PLI Auty. APS[protected]A whose comencement date is 09/2010 and Liq date is 08/31 with recovery amount of Rs 1875/- .
                            Till the time I have not received my policy bond.
                            Kindly provide me my policy bond. My add for mailing my policy bond as fallows-

                            Ravi Kumar Mishra
                            S/O Sri Raj Kumar Mishra
                            Royal Enclave
                            Ikauna Bypass Near Union Bank
                            Ikauna Shravasti UP 271845
                            Thank You
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              A
                              Alagappan Murali
                              Apr 27, 2021
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                              I have tried to pay Postal Life Insurance Premium via SBI Payment Gateway through City Union Bank Net banking on 10th April 2021 for Rs.2025/-. The Amount was deducted by your bank from my account, but Premium not paid and receipt not generated by the postal department. Pending message showing.
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                K
                                katipelly mohanreddy
                                from Hyderabad, Telangana
                                Apr 27, 2021
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                                Address: Indian Post, Jagtial district, 505327, Telangana

                                My name is Mohan Reddy i resigned as ED BPM at My village ITIKYAL, RAIKAL, JAGTIAL-505460.
                                My Policy no. AP/118857-P, I have paid premium from[protected] to[protected], this payment made by salary deduction, Premium amount is Monthly Rs-178/- .
                                I have applied for claim on 11/01/2021 through SPM Office Raikal to
                                Jagtial Head office Indian Post.
                                Till now i have not got any money or any information from both Raikal and Jagtial offices.
                                Please clarify the issue.
                                Thanking you sir.
                                K.Mohan Reddy, Mobile:[protected]
                                +2 photos
                                Apr 27, 2021
                                Complaint marked as Resolved 
                                phone no. 08724-225859,
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                  larajesh
                                  Apr 27, 2021
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                                  My policy no is[protected] and customer id is 13116826, i paid pli premium online by credit card for the month of April, 2021 on 23/04/2021 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. Is na for my that payment in one raw of two.

                                  Kindly resolve this issue asap. If it is not getting paid then please let me know when can i get my money back in my account and let me know that is it safe way to pay pli premium online?
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                    A
                                    amar singh gurjar
                                    Apr 24, 2021
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                                    Address: vill.- narpatiyawas ,post.-indergarh , teh.- jamwa

                                    Respected Sir,
                                    I am Amar Singh Gurjar, PLI Policy No RJ-153623-CS. I had made the online payment for my PLI policy premium, for the period from 01/04/2021 to 31/03/2022 through SBI Bank net banking on 16/04/2021. Premium Amount Rs 22546/- has been deducted from my Bank Account But the amount not credit to my pli account and Amount is not reflecting in the PLI portal. Payment status is showing as "Pending" even after doing payment. The deducted amount not to be credit to my bank account till now Kindly resolve the issue as soon as possible.

                                    Transaction Details: Transfer To[protected] Department of Post to Transfer Inb Department of Post OR[protected]IGAKYTKAO6
                                    +2 photos
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                                      Ohidul Islam Mullick
                                      Apr 23, 2021
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                                      Address: Bankul, jagatballavpur, Howrah west Bengal 711408

                                      On 12/04/21 I have paid Pli but it was not showing in the postal insurance portal. After then till now it is showing pending in the portal. Though I have paid the premium on 16/04/21.first payment is not refunded till now.
                                      +2 photos
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