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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1221
Resolved
319
Unresolved
902
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 12

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P
pakusona
Jun 5, 2021
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I did a transaction of Rs 1508 of my policy number[protected] on 28/05/2021at 11.35a.m through online transaction through pay ubiz gateway by debit card mode, money debit from my account but transaction is. Pending, plz refund my money.
Jun 8, 2021
Complaint marked as Resolved 
Today I got my money refund back after 11 days.
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    S
    Shivam Kumar 5
    Jun 4, 2021
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    Address: Amroha

    My Policy No:[protected]
    Today PLI amount is debited from my credit card but not reflecting in PLI account please solve problem
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      A
      Abhimanyu 2301
      Jun 4, 2021
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      Address: Bhawarna

      Sir I am Abhimanyu Sharma PLI Policy No.[protected]& I made the online payment for my PLI policy premium, for the period from 01 June 2021 till 30th June 2021through IDBI Debit Card on June 04, 2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. Kindly resolve the issue as soon as possible.
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        B
        BiswajitRoy14
        Jun 4, 2021
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        Respected Sir/ Madam,

        I am having a policy being no.[protected] customer ID no. 70193329. I paid premium for the month of June, 2021 and the said amount Rs. 4, 218/- was deducted from my account and it's ref no- [protected] dated 02/06/2021. But in the status it is showing as pending.

        Please do the needful to resolve the issue.

        Thanking you
        Biswajit Roy
        Policy No.[protected]
        Customer ID no. 70193329
        +1 photos
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          N
          Nisharpatel
          Jun 4, 2021
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          Address: At: guvariya

          I made payment today have also problem.Sir i pay premium of 2 policy on 04/06/2021.but when i login and check pending messege appear on my login account. Why? Whats problem. Please solve my problem. Policy no:[protected] name : rajesh a patel. And policy number[protected] name : patel nishaben s. I pay 10 months s premium both policy.
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            S
            sau01
            Jun 4, 2021
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            Resolved

            Hi sir
            I have paid my monthly subscription of my Pli no[protected] through sbi online banking.
            But, payment is deducted from the account but still not reflecting in my pli.
            Please do the needful.

            With regards
            Shravan kumar pandey
            Jun 9, 2021
            Complaint marked as Resolved 
            Thanks, My money returned in to my account. Thanks for yourhelp
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              V
              VarmaSR
              Jun 4, 2021
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              Address: Indiranagar,Nirmal.504106

              Sir.I paid my PLI AP-617460-CS premium amount Rs.2188/-through google pay UPI a/c 0n 24.05.2021 trnx was successful.
              UPI trnx id :[protected]
              Bank ref id :CPAAVEJTM5
              Merchant ref id: OR[protected]
              Google trnx id:CICAgODk2pHPDw
              but the same amount was not reflecting in my PLI account .Kindly rectify my problem. Thank you
              +3 photos
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                O
                okashutosh
                Jun 3, 2021
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                I've done the online payment for my PLI policy, june 2021 premium through upi on june 2nd 2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. Kindly resolve the issue as soon as possible.
                policy no.[protected]
                customer id[protected]
                Screenshot of the amount deducted from Bank Account, and Payment status Pending has been attached for your reference
                +2 photos
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                Jun 08, 2021
                Updated by okashutosh                 transaction id is FT[protected]

                Jun 08, 2021
                Updated by okashutosh                 i did not receive any refund or confirmational message yet after 6 or 7 days
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                  N
                  NarsingaRao Kanumalla
                  Jun 3, 2021
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                  Money is deducted from my account but the status shown as pending and the no receipt number and recipt not generated.
                  My policy number:[protected]
                  Amount:2874
                  Policy holder name: pavani tejaswi
                  Premium month: june
                  Date of transaction:[protected]
                  +1 photos
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  Kindly refund my amount in the bank account.
                  Reply
                  The refund amount is not credited into my account till now. I paid through hdfc Netbanking only. Kindly do the needful to get my money back as early as possible.
                  Reply
                  Got the refund today only
                  Reply
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                    S
                    sau01
                    Jun 3, 2021
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                    I have paid my monthly subscription amount for the month of june 2021. My customer id is 63855665. Money is deducted from my sbi account but not reflecting in my PLI.
                    Transaction no ref :- IGALFLUTM9
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                    Jun 07, 2021
                    Updated by sau01                     Problem is still not solved, please do the needful.
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                      D
                      DJ Gomes
                      Jun 3, 2021
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                      Address: Kolkata, West Bengal

                      I am Diana Josephine Gomes, of kolkata, West Bengal. I have paid a premium of Rs 7260 using my debit card, on 28th may 2021, for my PLI PREMIUM for the month of may 2021, but my status shows pending.
                      Please kindly resolve the issue as soon as possible.
                      +1 photos
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                        K
                        kumaresan karunakaran
                        Jun 3, 2021
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                        Hi,

                        Yesterday (02.06.2020) I have made the payment through phonepe and the transaction is successful but payment is showing as pending in the payment history in PLI.

                        Here attaching the transaction detail and payment history of PLI.

                        Thanks,
                        +2 photos
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                        Jun 05, 2021
                        Updated by kumaresan karunakaran                         The payment was made through PAYU gateway. Attaching the details of the PAYU support response

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                          I
                          [email protected]
                          Jun 3, 2021
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                          Website: India post PLI

                          Sir,
                          I have paid my PLI policy premium of Rs. 3160 against my policy no.WB-224873-UC on 02.06.2021. I have paid the amount through Google pay and amount already deducted from my account. But still the premium payment shows pending status in your website. Please solve the problem and provide me the receipt.
                          Thanking you.
                          Debabrata Mitra
                          +1 photos
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                            N
                            NarsingaRao Kanumalla
                            Jun 2, 2021
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                            My pli account is[protected]
                            For June month I paid amount through netbanking. But Money is deducted from my account but the status shown as pending and the receipt is no and recipt not generated.
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                            View replies
                            Kindly look into this issue. I am attaching the screen shot also

                            Money is deducted from my account but the status shown as pending and the receipt is no and recipt not generated. - Comment #3840560 - Image #0
                            Reply
                            how to hide the policy number?
                            Reply
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                              D
                              Durga Prabhakaran
                              Jun 2, 2021
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                              I have paid PLI monthly premium on 31 May 2021 using SBI online banking. Money has been debited from my account but it has not been updated in my PLI login. It is showing as the payment is pending. Kindly resolve this problem.
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                R
                                Ranjumoni
                                Jun 2, 2021
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                                Pli amount debit from credit card but not reflecting in Pli Account

                                Address: Dibru College, Boiragimoth

                                Sir, I am Ranjumoni Ronghangpi and my PLI Policy No[protected] & I made the online payment for my PLI policy premium, for the period from 01 may 2021 to 31 may 2021 through State Bank of India credit Card on 31-may-2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing...
                                +2 photos
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                                P
                                Puneet Pal 4896
                                Jun 2, 2021
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                                Resolved

                                Address: Gwalior

                                I have deposited online premium for may month money deducted from my account but still premium due showing for PLI policy no. MH-452405-R and MH-455732-R
                                Jun 6, 2021
                                Complaint marked as Resolved 
                                Money refunded back to account
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                  R
                                  R L Haokip
                                  Jun 2, 2021
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                                  Sir.
                                  I am R Letminthang Haokip a PLI policy holder bearing policy number[protected] had paid my premium for the month of June 2021 on 1st June 2021 through SBI internet banking amounting Rs.5266. My premium is still due for the month of June 2021 even after successful payment in online mode. Kindly do the needful and give early solution for the issue.
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                  Jun 02, 2021
                                  Updated by R L Haokip                                   Sir.
                                  I am R Letminthang Haokip a PLI policy holder bearing policy number[protected] i had paid my premium for the month of June 2021on 1st june 2021 through SBI internet banking amounting Rs.5266. My premium is due for the month of June 2021 even after a successful payment in online mode. Kindly do the needful and give early solution for the issue.

                                  Jun 07, 2021
                                  Updated by R L Haokip                                   Sir.
                                  With due respect i R LETMINTHANG HAOKIP holder of postal life insurance policy number[protected] had summited my complaint about the updation of premium payment for the month of June 2021 but so far there is no updation for the said month . The premium was paid on June 1, 2021
                                  The amount paid was Rs. 5266 mode of payment is through sbi internet banking .
                                  I therefore request the concern authority to look after the problem and resolved and update the for the month as soon as possible.
                                  I have attached the premium payment reciept from the bank.
                                  Thanking you

                                  R Letminthang Haokip
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                                    Hm1980
                                    Jun 2, 2021
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                                    Address: GPO, Kolkta - 700001 and Jogajog Bhavan Chandni Chawk, Kolkata, West Bengal 700012.
                                    Website: SBI Gateway

                                    Sir, I am Haradhan Mondal and my PLI Policy No.WB-182520-CS & I made the online payment for my PLI policy premium, for the period from 01 may 2021 to 31 may 2021 through State Bank of India Debit Card on 28-may-2021. Premium Amount Rs. 1043/- (tx#[protected] has been deducted from my Bank Account. But the same is not reflecting in the premium history. On 02.06.2021 also reflected mark is pending premium.
                                    So, kindly see this matter and take n/a as early as possible.
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                      Aabha Singh
                                      Jun 2, 2021
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                                      Sir,
                                      I have paid my PLI premium online on 28th May, 2021 for Policy No.- RJ-166429-CC having monthly premium of Rs. 3375. I have paid premium of 3 months( From March 2021 to May 2021) amounting to Rs.10, 454 through SBI NetBanking. The above mentioned amount got debited from my SBI account but the credit was not reflecting in my PLI account.
                                      Sir, please resolve my issue at the earliest and update my transaction upto the month of May 2021.
                                      I have attached the screenshot of my transaction herewith for your reference.
                                      Details of my PLI account:
                                      Policy No.-RJ-166429-CC
                                      Insurant name- Sudhakar Singh
                                      Premium-3375
                                      Total premium amount-10454
                                      +1 photos
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