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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1233
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319
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914
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 11

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R
Rosamma Cherian
Jun 11, 2021
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My PLI customer id 61216145. I paid PLI premium online by debit card for the month of June 2021 on 05/06/2021 but still in the payment history chart it is showing as status id 99, status pending and receipt no NA. Kindly resolve the issue. It is not getting paid then please let me know when can I get my money back in my account
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    S
    [email protected]
    Jun 11, 2021
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    Dear Sir/Madam,

    Myself Rokkam Satyavathi, while doing payment for PLI from my SBI netbanking, Rupees 2735/- debited from my account but Reflected in the PLI account, I didn't get any Receipts and Message, kindly do the do the needful, I will furnish details of transaction below

    1) Name :- Rokkam Satyavathi,
    2) PLI a/c no :- AP-507075-CS,
    3) Period of payment:- June-2021,
    4) Amount of Transaction :- 2735,
    5) Date of Transaction :- 07-June-2021,
    6) Transaction Reference No:- OR[protected],
    7) Mobile No:- [protected]
    +2 photos
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      R
      Raaz9217
      Jun 11, 2021
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      Address: Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021

      Dear sir,
      My policy no is[protected], i paid RPLI premium online by Net banking for 4 months from march to june, at 10/06/2021 but still in the payment history chart, it is showing as "status id 99, status pending.

      Kindly resolve this problem
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        S
        Shivumanu@143
        Jun 11, 2021
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        Address: Near vaidehi hospital dipo 18 560066
        Website: Amount was debited but peyment was pending

        Plz solve the problem
        +1 photos
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          S
          Sushilkumarhoro
          from Mumbai, Maharashtra
          Jun 10, 2021
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          Maine 09/06/2021 ko online premium payment kiya fir bhi abhi tak website ki payment history mein receipt available nahi hai, ek aur baat ki mera payment abhi tak pending hi dikha raha hai.
          +1 photos
          Jun 14, 2021
          Complaint marked as Resolved 
          Mera kehna hai jab payment complete ho jata hai fir bhi payment still pending hi show karta hai to kehna sirf itna hai ki software update karne ka kya faida jab bhi software update hota hai to dikkat kyon hoti hai. Receipt 24 hours ke baad available hoga aisa kyon likha hai website par jab payment online ho raha hai to receipt bhi turant available hona chahiye. Mujhe ek baat aur kehna hai ki website par payment ke liye UPI ka bhi option diya gya hai lekin payment complete hone par bhi payment received likhkar nahi aata hai to UPI ka option hata diya jaye.
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
          Jun 12, 2021
          Updated by Sushilkumarhoro           Mera policy no. hai JH-122347-CS.

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            H
            harry pintu
            Jun 10, 2021
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            Respected sir
            My name is HArish Kulkarni from VIJAYAPUR District of KARNATAKA STATE holding policy no KT-639683-CS. total amount 20499/- has been deducted from my account on 08.06.2021 but this is not reflecting in online website still its showing PENDING with 99
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              A
              abhiksain
              Jun 10, 2021
              Resolved
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              Resolved

              Policyholder Name: Shri. ABHIK SAIN
              Policy Number:[protected],[protected],[protected]
              Period of Premium: June, 2021
              Exact amount: Rs.4139/- (Rs.1085/-+Rs.1750/-+Rs.1304/-)
              Date of payment: 04/06/2021
              Mode of Payment: Debit card of THE BURDWAN CENTRAL CO-OPERATIVE BANK LTD.
              Transaction number: POS/[protected]/20210604/DEPAADRU(PAADRU/300051/[protected]/100:
              Remarks: Status is still showing pending however money got deducted from my account
              +1 photos
              Jun 18, 2021
              Complaint marked as Resolved 
              Today I got the refund after 14 days. Thank you.
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
              Jun 12, 2021
              Updated by abhiksain               Still the problem remains the same after 10 days. Plz do something.
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                V
                Veerudu
                Jun 10, 2021
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                Address: Koti reddy nager,Badvel-516227

                Respected sir/madam!
                On 9-6-2021 Rs 10816=00has been debited my S.B.I. account using pli online payment mode for policy no.
                [protected] for the month of June 2021.
                The above mentioned amount debited from my SBI A/C But the credit was not reflecting in our policy account (still it shows june month premium pending)
                On that day I paid another 3 policy premium amounts and get receipts also and updated.
                Sir, please resolve my issue as possible as earliest and update my transaction up to the month of June 2021.
                I have attached the screenshots of my transaction here with for your reference.
                Details of PLI Policy no:[protected]
                Policy holders name:BYREDDY.VENKATA SUBBAIAH
                (He is my husband)
                Premium amount :Rs 10816=00
                For Month :June, 2021
                Transaction number:[protected]
                Terminal Id. : 80702275
                Please resolve it as early as possible sir/madam
                Thanking you sir/madam
                Your's faithfully.
                R.V.J.Lakshmi.
                +1 photos
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                Jun 11, 2021
                Updated by Veerudu                 THANK YOU VERY MUCH SIR!
                AMOUNT REFUND MY ACCOUNT TODAY.
                I COMPLAINT YESTER DAY ON 9-6-2021.TO DAY MY PROBLEM SOLVED.VERY QUICKLY RESPONCE., 🙏
                Jun 11, 2021
                Updated by Veerudu                 content://com.android.chrome.FileProvider/images/screenshot/16234322089191952793253.png
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                  A
                  abhiksain
                  Jun 10, 2021
                  Resolved
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                  Resolved

                  Policyholder Name: Shri. ABHIK SAIN
                  Policy Number: 000000××××070, 000000××××699, 000000××××306
                  Period of Premium: June, 2021
                  Exact amount: Rs.4139/- (Rs.1085/-+Rs.1750/-+Rs.1304/-)
                  Date of payment: 04/06/2021
                  Mode of Payment: Debit card of THE BURDWAN CENTRAL CO-OPERATIVE BANK LTD.
                  Transaction number: POS/[protected]/20210604/DEPAADRU(PAADRU/300051/[protected]/100:
                  Remarks: Status is still showing pending however money got deducted from my account
                  +2 photos
                  Jun 18, 2021
                  Complaint marked as Resolved 
                  Today I got the refund after 14 days. Thank you.
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    D
                    Debasish Thaosen
                    Jun 10, 2021
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                    Sir,
                    I had made Postal Life Insurance premium payment for policy no.[protected] on 10.06.2021(10th of June, 2021) for the premium period of 01.05.2021 to 31.10.2021. The payment was made through SBI net banking and the amount has been debited from my account and the payment was successful. But as of now the payment is still shown as pending in the payment history section of the PLI portal as such I am at a loss as to whether my premium payment has been accepted or not. If the payment has not been accepted then when can I get back my refund. My customer id is 70298466. I have attached the screenshot of the payment history window of PLI portal as well as my bank statement for your reference.

                    This is second time this has happened. Please solve the matter as soon as possible. Thank you.

                    Regards,

                    Debasish Thaosen
                    Customer ID: 70298466
                    Policy No.[protected]
                    +1 photos
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      K
                      krishna442
                      Jun 9, 2021
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                      Name of Policy Holder : KRISHNA CHHACHHIA
                      Policy Number :[protected]
                      Amount of Transaction :16258
                      Date of Transaction :4 JUNE 2021
                      Transaction No. :[protected]
                      Mobile number :[protected]
                      Remarks (if any) : Did the payment through PAYTM upi with order id [protected] and screenshot the the following is attached with transaction id as above. Kindly refund or update the status of the transaction.
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        S
                        Sukdev Prabhakaran
                        Jun 9, 2021
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                        I have made an payment of 3221 towards the premium, though my transaction was successful its not reflecting in my pli account. Approached the pli department but not yet solved.
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          S
                          Sukdev Prabhakaran
                          Jun 9, 2021
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                          I have made the payment of INR 3221 towards the monthly premium of my PLI policy on June 1, 2021. Amount got debited but not reflecting in my pli payment. Also, checked with my banker on the transaction, it was successful.
                          Raised the complaint on June 3rd with Postal customer care but no response still.
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            N
                            Nafesingh
                            Jun 8, 2021
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                            Non payment of installment

                            I have transacted to deposit an amount of Rs. 7296/- on 03.06.2021 on account of Installments for the months of May and June 2021.(bank account statement of the transaction enclosed) for my policy no.[protected].
                            But just now when I log in to website of India post ( pli.indiapost.gov.in) to enquire about the status of deposit, I came to know that, installments for 2 months i.e. May and June is still payable.

                            You are...
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                            B
                            B L lilhare
                            from Mumbai, Maharashtra
                            Jun 8, 2021
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                            Address: JAWAHAR NAVODAAYA VIDYALAYA, BANO ROAD KOLEBIRA

                            I paid on line premium of PLI no CG-10477-UG through pli app debit card sbi xxxxx7796 on 4509 debit my account no [protected] sbi simdega code 01091but receipt donot received and police premium status donot update. Please check and take necessary action and send premium receipt in my registered email id.on line payment trasectoin details below as
                            Dear Customer, tx#[protected] for Rs4509.00 by SBIDrCARD X7796 at 80702275 on 07Jun21 at 14:07:13.
                            +1 photos
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                            Jun 09, 2021
                            Updated by B L lilhare                             Please solve my problems regarding debit my account of PLI Premium but not show my PLI status.

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                              S
                              Sukhdev nikkuwal
                              Jun 8, 2021
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                              Sir I paid my PLI policy the month of May 2021 and June 2021 online on 5th June 2021. But his installments are still show pending. I made that payment through payu. Whose total amount was 7890 Rs. Please fix this problem. The details of the policy are as follows.

                              Customer id:72924829
                              Policy number:[protected]
                              Date: 05.06.2021
                              UPI I'D:[protected]
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                bhavya.devadiga
                                Jun 7, 2021
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                                Address: Mangalore

                                Sir my policy no[protected]
                                On May 17 th I paid pli premium through online but account got debited kindly refund amount or refect in pli statement
                                Because of it cannot pay June premium
                                +1 photos
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                                  V
                                  venugopal jaligama
                                  Jun 7, 2021
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                                  Address: 2 -2, Renjarla
                                  Website: Google

                                  My pli no.AP607917-CS. J.Venugopal., I have paid june2021 premium on 7th june 2021 through sbi internet banking. But receipt was not generated. Amount Rs.2940/-. Please resolve my problem.
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                    B
                                    bsattwik
                                    Jun 7, 2021
                                    Resolved
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                                    Resolved

                                    Dear Sir/Madam,
                                    I paid the premium of INR 5624 for my Policy No:[protected] through the PayTM wallet on 01/06/2021 at 05:41 PM. The transaction ID is [protected]. I have chosen the PayU Money payment gateway option. The premium amount is deducted from my PayTM wallet but due to some technical issues from your side, the amount is not credited as my premium for 01/06/2021. It is showing pending.
                                    I request you to kindly treat this matter as urgent and solve my problem. Waiting for your response. I am attaching the screenshots of the transaction as proof.

                                    Regards,
                                    Sattwik Bhattacharya
                                    Customer ID: 71280558
                                    Contact Number: [protected]
                                    +2 photos
                                    Jun 9, 2021
                                    Complaint marked as Resolved 
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                      R
                                      Renjith K
                                      Jun 6, 2021
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                                      Tried for online payment for PLI account no. 2879219, total amount of Rs 9, 642/- in two transactions and not reflected in PLI account. May refund the amount please.
                                      +1 photos
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