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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1221
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319
Unresolved
902
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Postal Life Insurance [PLI] reviews & complaints page 23

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A
Abhisshek
Oct 15, 2020
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Address: Hunsur

My policy no is[protected] and customer id is 65550314, i paid pli premium online by credit card for the month of October, 2020 on 13/10/2020 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. Is na for my that payment in one raw of two.

Kindly resolve this issue asap. If it is not getting paid then please let me know when can i get my money back in my account and let me know that is it safe way to pay pli premium online?
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    E
    Eprrawa
    from Mumbai, Maharashtra
    Oct 14, 2020
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    Address: C-1/39A Dayalpur Delhi-110094

    I have done my PLI payment for 6 month
    Policy number -3316381 of amount Rs-55270/- on 10th oct'20.

    But status is still showing pending. However payment is already deducted from my Citibank credit card transaction number - 117956.

    Name - Praveen Rawat
    Email - [protected]@gmail.com
    +1 photos
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    Thanks Team for your response.

    Any idea how much time it will take to resolve my complaints.
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      I
      Ishani Trivedi
      Oct 13, 2020
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      I paid the PLI Premium for the month of October-2020 via net banking option. Money is debited from my account but the status does not show it is deposited. Kindly resolve is asap. It is supposed to get credited immediately. Highly disappointed.
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        M
        mouni tatavarty
        Oct 12, 2020
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        I paid the premium upto march 2008. I want revive the pli policy
        but the cpmg orissa circle is denying with a plea that original cas file is not available with them.
        The postal department is the custodian of the original case file not the custmer
        due to the administrative lapses i am deprived of the life insurance
        the details of policy
        or-57704-cc dated 20-08-97
        name of the insurant t v s prakasa rao
        class&sum assured e.A/58, rs 50000
        date of birth 02/05/1965
        date of last instalment july 2022
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          D
          D sreenivas
          Oct 11, 2020
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          Name of Policy Holder : D sreenivas

          Policy Number :[protected]

          Period of Premium paid : 01/03/2021-31/03/2021(March 2021)

          Amount of TransacNtion :4243

          Date of Transaction :02/10/2020

          First Six Digits of Card No :4315 81

          Last Four Digits of Card No.:0005

          Mobile number :[protected]

          Transaction No. (starts with OR) :

          Remarks (if any :sir iam not received transaction number from PLI acknowledgement so far iam provide the transaction number of icici credit card [protected] 20:45:55 on 02/10/2020
          +4 photos
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            D
            D sreenivas
            Oct 11, 2020
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            Sir My name is D sreenivas My policy number[protected] lam paid pli online payment by credit card for the month of march2021 on 02/10/2020 20:45:55 payment is successful amount 4243 was debited from my credit card. but iam not received transaction number from PLI and my pli transaction history it's showing as pending status, status Id 99 Receipt no NA my credit card number 4315 8100 xxxx 0005. Mobile no [protected]. so kindly resolve my problem sir
            +4 photos
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              G
              Ghsygr
              Oct 9, 2020
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              Policy no :[protected]
              Name S SABIHA SULTHANA
              PAYMENT DATE 03/09/2020
              PAYMENT MODE:PHONE PAY
              TRANS ID
              P2009031215052152751088
              Payment debited from my account but
              +2 photos
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                K
                kanaa 2008
                Oct 7, 2020
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                Address: NORTH BISWANATHPUR

                Pli premium paid through online mode for two policies wb-316817-cs amt rs. 1713/- & wb-297563-cc amt. Rs. 1610/- respectively on 02/09/2020 through upi id. My pli payment history also shows the same transactions but premium payment shows the dues of the month. I. E payment is not adjusted for the last month. Please acknowledge the same & oobliged me.
                +4 photos
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                I paid the premium.it is not reflected in pli site
                Kl-148612-cs
                Account Number : ok
                Transaction Date : 11-September-21
                Narration : IBIBO-HTTPSWWWINDIAPO[protected]
                Transaction Amount : Rs.5, 624
                Transaction Type : Debit
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                  M
                  Manu2017
                  Oct 6, 2020
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                  Sir,
                  I have paid my pli premium through online payment using google pay.
                  Here is the policy details:

                  Name of policy holder :manoj kumar k

                  Policy number :kl - 158770 - us

                  Period of premium paid :01/09/2020 to 30/09/2020

                  Amount of transacntion :1207.00

                  Date of transaction :29/09/2020

                  Mobile number :[protected]

                  Remarks (If any) : google pay

                  Premium transaction successful but payment history pending. Please help me to solve this problem.

                  Manoj kumar k
                  Mob [protected]
                  [protected]@yahoo.co.in
                  +1 photos
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                    R
                    Raju Sonwal
                    Oct 1, 2020
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                    My name is Laxmi Narayan, My Policy No. is DL-106723-cc. I wish to bring to your attention that Rs. 1713/- has been debited from my account while I was transaction with Postal Life Insurance on 29 September 2020 at 02:43 PM. I received a text that I have withdrawn Rs.1713/- from my account. But PLI Payment history show is pending.
                    I hereby enclose a copy of PLI payment history for your reference. Kindly investigate and shed light on this matter. I look forward to your response to the problem. Please contact me on my email [protected]@gmail.com or mobile [protected], if you have any information regarding this transaction.
                    +1 photos
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                      D
                      Deepa Tirpude
                      Sep 26, 2020
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                      Resolved

                      Hello sir
                      I am deepa tirpude. Mera policy no.[protected] h. Maine 13/07/20 ko 2 month (June - july) ka online payment (5964/-) bhim upi se kiya tha. Transection successful raha or account se amount v debit ho gya. Par policy m payment history pending hi show ho rhi h.. Or av pay premium 4 month ka show ho raha h.
                      Plss sir/mam solve my problem.
                      +1 photos
                      Sep 27, 2020
                      Complaint marked as Resolved 
                      deepatirpude1997@gmail. Com Mo.no.6260843447
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        M
                        Manjit Yadav7502
                        from Samalkha, Haryana
                        Sep 23, 2020
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                        Aps-164249l my pli bond not received my adress please send my pli bond. Cont - [protected]

                        Address

                        Vpo-pahari
                        Teh-pataudi
                        Distt-gurgaon
                        Pin-122502
                        [protected]
                        [protected]
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          D
                          Debdulal Rath
                          Sep 19, 2020
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                          Resolved

                          I have deposited pli premium rs. 3114 for sept'20 on 18/9/20 through sbi atm. Payment was successful but payment history showing pending.
                          Please help me.

                          Name - debdulal rath
                          Policy no - wb-237042-cs
                          Transaction no. - 313952
                          Transaction date - 18/9/20
                          Amount rs - 3114
                          +1 photos
                          Sep 27, 2020
                          Complaint marked as Resolved 
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          Please consider the matter

                          Premium transaction successful but payment history pending - Comment #3737560 - Image #0
                          Premium transaction successful but payment history pending - Comment #3737560 - Image #1
                          Premium transaction successful but payment history pending - Comment #3737560 - Image #2
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                            G
                            Gurraju Kurre
                            Sep 17, 2020
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                            Sir,
                            My policy no is mh-477963-cc. I am unable to generate customer id because of that i am not able to log in to pli. I have approached post office pli section they have checked everything and that is correct. My email and mob is registered in policy but everytime when i go to generate id it is shown that you have entered wrong details approach to nearest post office.
                            Thanks and regards
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              S
                              Sugandh Kumari
                              Sep 16, 2020
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                              Address: Panagarh Bazar Post Office, Kanksa,West Bengal,pin-713148

                              I am hajari singh and i have a pli in panagarh bazar post office branch which has matured on 23 march 2020. My policy no. Is aps-600272-l (Proposal no.767723). I have deposited the claim form and it was received by postal office on 26 may 2020 but still now i did not get any claim amount or any kind of draft from postal office. It has been more than 3 months but there is no information about my pli claim amount. Even postal personnel are unable to co-operate with me or provide me any kind of information. Please see this issue and ensure me the timely availability of your service. I want my life saving so kindly regard this issue... Thankyou
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                S
                                Sushilkumarhoro
                                from Mumbai, Maharashtra
                                Sep 9, 2020
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                                Resolved

                                Address: Ranchi
                                Website: www.indiapost.gov.in

                                Hello sir,
                                Mera naam sushil kumar horo hai aur mera pli no. Jh-122347-cs hai. Maine 08/09/2020 ko september mahine ka premium online payment kiya lekin payment successful hone ke baad mein receipt nahi mila aur jab maine check kiya to payment history mein payment pending dikha raha hai jab ki mere account se paisa debit ho chuka hai aur na hi paisa return hua hai. Please solve
                                +3 photos
                                Sep 12, 2020
                                Complaint marked as Resolved 
                                Unhonne ye report mujhse maangi Name of policy holder : Policy no. : Period of premium paid : Amount of transaction : Date of transaction : First six digits of card no. : Last four digits of card no. : Mobile no. : Transaction no. ( start with OR) : Remarks ( if any ) : _________________Sabhi theek hai sirf ek ko chhodkar, transaction no. ( Start with OR) jab mujhe receipt hi nahi mila to main transaction no. kahan se doonga. Mujhe sirf itna bata den ki premium paid hua hai ya nahi
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                Sep 12, 2020
                                Updated by Sushilkumarhoro                                 Unhonne mujhe receipt mein transaction id ka no. manga hai jo receipt mujhe mila hi nahi hai.

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                                My pli online payment option not show my policy details data are also not found.i login to the page none of your police's premium payment

                                Payment is showing pending in payment history - Comment #3775786 - Image #0
                                Payment is showing pending in payment history - Comment #3775786 - Image #1
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                                  S
                                  Saumo
                                  Aug 27, 2020
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                                  Address: Burdwan,west bengal

                                  Sir, i am saumo chatterjee an pli agent. My client paid pli policy from april to july (Policy no.[protected], moupriya roy) but yet her policy status shows lapsed. I verified from c. P. C that the premium is paid upto july. Bur my client's policy is void and she has no premium receipt. Plese solve the problem and tell how she get the premium receipt and update her pli book.
                                  +1 photos
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                                  Hello sir/mam,
                                  I am Deepa Tirpude.my policy no.is[protected] and customer id 70957007. Sir Maine 13/07/2020 KO 2 month ( June- July )ka online premium(5694/-) bhim UPI se kiya tha. UPI transaction successful tha PR payment history pending show ho rhi h or account se amount v debited ho gya h.
                                  Sir/mam plss solve my problem.

                                  paid online premium through upi but till online policy shows void - Comment #3739032 - Image #0
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                                    S
                                    SOUMYA SUBHRA BANERJEE
                                    Aug 24, 2020
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                                    After registering the login portal gives 'invalid code' everytime i try to login.
                                    Trying to reset password did not help.

                                    Please resolve this
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                                      P
                                      Puneet Pal 4896
                                      Aug 17, 2020
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                                      Resolved

                                      Address: Gwalior

                                      Submitted all the details twice but my policy no MH-452405-R ID not generated my registered mobile no is [protected] and email address is [protected]@gmail.com
                                      Kindly do it
                                      Jun 2, 2021
                                      Complaint marked as Resolved 
                                      Complaint solved
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                        V
                                        Vijayaragupathi.s
                                        from Dharmapuri, Tamil Nadu
                                        Aug 14, 2020
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                                        I have generated customer id for my rural postal life insurance policy and too created password also. But am not able to login, it's shows invalid customer id/password. Please let me know how to resolve this type of issue.
                                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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