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Postal Life Insurance [PLI] Complaints & Reviews

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Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 25

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R
rinendra palla
Jul 24, 2020
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Sir,
Merchant order id - or[protected]
I got merchant order i'd from pay u payment gateway. Can u please check the status of the merchant order i'd and please inform the current status of it.
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    S
    Subhankar22121989
    Jul 22, 2020
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    Address: Head post office Berhampore, Dist-Murshidabad, State-Westbengal,Pin-742101
    Website: pli.indiapost.gov.in/CustomerPortal/paymentHistorySearchAction.action#no-back-button

    Dear sir, i am Subhankar Guhawith pli policy no 2893021 . I have deposited premium amount 30976/- on 15/07/2020 through sbi internet banking.after amount deduction...payment receipt were not generated...in payment history pending status is written... Please do needful to solve problem... Thanks in advance...
    +1 photos
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
    This is my sbi internet banking statement rs- 30976/- dedicated

    Amount deducted through internet banking... Status showing pending - Comment #3708813 - Image #0
    Amount deducted through internet banking... Status showing pending - Comment #3708813 - Image #1
    My bank statement details
    Thank you so much...I have returned my rs- 30976/- in my sbi account...so thank you..
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      Muralikrishna6
      Jul 19, 2020
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      My problem was solved after 14 days... Thank you for your help
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        P
        Prathapad Sampalli
        Jul 19, 2020
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        Address: Rosario church RD Padeswar Mangalore

        Online payment SBI credit card pay the payments July month date 02/07/2020 policy no[protected] pay amount 842 is checked policy summary not updated please help sir
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          ArindamBera
          Jul 18, 2020
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          Address: Pin- 721401

          I paid my July premium via phonepay. BUT IT SHOWS PENDING STATUS. MONEY WAS DEDUCTED . I SHARE ALL MY DETAILS IN ATTACHMENT IMAGES.
          +4 photos
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
          Vai tmr prob solved hoyeche?
          ArindamBera's [Complaint's author] reply, Jul 27, 2020
          No
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            K
            Kyata
            Jul 18, 2020
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            Dear sir i have paid my previous pli emi (01jun to 30 jun) via online method on 30 jun 2020 but due to some mistake amount has debited from my bank account but not added into my pli account.
            Plz help me
            Pli no.[protected]
            Transaction id-or[protected]
            +2 photos
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              G
              Goodington
              Jul 18, 2020
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              Hello my name is tod oconnor i am a 31yr postal worker and i cant figure out how to log in and view my life insurance benefits. Thank you
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                R
                rinendra palla
                Jul 17, 2020
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                Sir/ madam

                I am Srinivasulu. I am paying PLI regularly online. One day paying online payment on pli customer portal and my money was deducted from my bank account but didn't receive any receipt from PLI. and showing status Pending 99 in payment history. So, can you please refund my money or added to premium of my PLI.
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                Jul 20, 2020
                Updated by rinendra palla
                I am registered a customer complaint in India post office portal. Customer complaint registered no : - [protected]
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                  G
                  Goodington
                  Jul 16, 2020
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                  Address: Manchester nh. 03103

                  Im a 31 yr postal worker and i have the option b life insurance, i dont know where or how to login
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                    A
                    asmita96
                    Jul 16, 2020
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                    I have paid online premium on the official site. Amount has been debited from bank account.
                    But it still shows pending transaction and receipt has also not been generated.
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      pragya shrivastava
                      Jul 13, 2020
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                      Hi,
                      I am pragya shrivastava with pli policy number[protected].
                      I have been trying to generate customer id to make my payments duly online, but i am unable to do so.
                      The problem might be the email id inserted in the system which should be [protected]@gmail.com.
                      Customer care number is not responding.
                      Please help me to generate the pli customer id or at least let me know whether the email id mentioned above is inserted in their system.
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        R
                        rajesh digamberrao shelke
                        from New Delhi, Delhi
                        Jul 13, 2020
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                        I have made online payment of rs.1713 on[protected] through online app by debit card for the policy mh-468758-cs but still it is not successful and it shows pending, status id is 99 and 2. Weather the amount is transfered or it will be return to my account as my account shows deduction. Kindly help me-rajesh shelke
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                          Ashwin603
                          Jul 9, 2020
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                          Address: Nilmatha Sadar Cantt Lucknow, Sadar

                          I lost my original bond. So kindly request to pls provide me duplicate bond. Than you
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            M
                            Muralikrishna6
                            Jul 4, 2020
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                            I paid my pli premium through online on 28/06/2020 successfully but premium payment is not updated.. My account was debited but premium due date isn't updated... Kindly solve my problem
                            +1 photos
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                              Ardhendu Sekhar Chowdhury
                              Jul 4, 2020
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                              Sir,
                              I have deposited my pli premium using debit card. Payment date is 07.06.2020. But till now my pli account has not been credited but amount rs 3, 305/- has been deducted from my bank account. The payment status is showing pending in the payment history page & status id 2.
                              Please resolve this matter.

                              Policy no.[protected]
                              Premium amount - rs. 3305
                              Payment date: 07.06.2020
                              Transaction id -[protected]
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                S
                                SAGAR SINGHA ROY
                                Jun 15, 2020
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                                Resolved

                                Dear sir/ mam,
                                With utmost regard and humble submission i mr. Chandan singha roy, would like to inform you that i have paid my premium amount of rs.366 from my airtel payments bank account on the 3rd of june for my policy number ne-34318-cs and customer id: 50985698. But till now in my pli account, it is showing the [status pending 99]. Even though the payment was successful, then also it is showing like this and thus i have not received any payment receipt from the postal life insurance till today. I have also attached the necessary supporting documents for your kind reference along with this mail.
                                So, i request you that please take a kind note of the issue and address it accordingly as soon as possible. For this act o[censored]nderstanding, i will be highly obliged to you.
                                Thanking you in anticipation,
                                Mr. Chandan singha roy,
                                A policy member.
                                +2 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 15, 2020
                                Postal Life Insurance [PLI] Customer Care's response
                                In this regard, please share the following details as per below given format to [protected]@indiapost.gov.in [protected]@indiapost.gov.in for further action.
                                :
                                Name of Policy Holder :
                                Policy Number :
                                Period of Premium paid :
                                Amount of TransacNtion :
                                Date of Transaction :
                                First Six Digits of Card No. :
                                Last Four Digits of Card No. :
                                Mobile number :
                                Transaction No. (starts with OR) :
                                Remarks (if any) :
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                                  K
                                  kapilmore 1979
                                  Jun 3, 2020
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                                  Address: PLOT NO 49, VRUDAVAN NAGAR, NEAR GAJANAN MAHARAJ TEMPLE, DINDORI ROAD MHASRUL, NASHIK PIN-422003

                                  Respected sir,

                                  1. Refer the following email :-

                                  (A) nashik head office mail sent on 06 nov 2019.
                                  (B) my e-mail dated 06 nov 2019.
                                  (C) my e-mail dated 31 dec 2019.
                                  (D) my e-mail dated 13 jan 2020.
                                  2. I the above named ex jco clerk was retired from army wef 01 aug 2018 (Fn). During the entire service i had opened the pli account and all of these are already matured. I apply through the email for want of original bond for to get maturity amount duly minus outstanding amount against pli loan. Details of the pli are as under :-

                                  (A) pli policy no aps-357646-l, premium rs 475/- maturity date
                                  11 nov 2019 sum assured rs 1, 00, 000/-

                                  (B) aps[protected]l, premium rs 695/-, maturity date 02 jan 2019
                                  Sum assured rs 1, 00, 000/-

                                  (C) aps-678470-l, premium rs 1870/- maturity date 22 aug 2019 sum assured rs 2, 00, 000/-

                                  3. It is also brought to your notice that i had taken a loan on above plis. You are kindly requested to calculate the same and fwd the original bond of pli alongwith details amount at nashik gpo 422001 for smooth further processing and drawing of balance amount duly debited of loan amount.

                                  4. On the repeated corres through the email id my original bond has not been received till dtafter a lapse of one year this is not in a order except last two months of covid-19. Hence you kindly requested to send the same on priority and avoid financial hardship of ex - servicemen after a lapse of one year and completion of first innings.

                                  Yours sincerely,
                                  (Ex no 15151803w macp nb sub clerk more kapilnath vishvanath)
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                  Jun 03, 2020
                                  Updated by kapilmore 1979
                                  update complaint
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                                    S
                                    sumit333kumar
                                    May 25, 2020
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                                    PLI Login problem.

                                    Address: STEEL PLANT VISAKHAPATNAM 530031
                                    Website: pli.indiapost.gov.in

                                    Sir i'm pli ap-592854-cc policy holder. I had tried many times to login, but it show wrong credentials or contact near by post office. I go to forgot pass word but i haven't get any mail of link to regain password. My nearest post office is 530031, but they said we can't help, you have to go to visakhapatnam main postal office. But i'm am not able to go to that place amid coronavirus pandemic.
                                    Please hel me sir....
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                                    Secuinder singh
                                    May 23, 2020
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                                    I jc-581782f sub secuinder singh having pli bond no - aps-948085-l and had matured on 13 may 2019. Accordingly all the maturity documents along with pli bond were forwarded to department of post office, heqd office udhampur for release of maturity amount but, the same has been returned with observation stating that pli premium was paid only till jun 2018. As per statement of account rs 875/- has regularly been deducted by pao (Or) jak rif, jabalpur till apr 2019 but the same has not been credited in pli policy no aps 948085l. It is also intimated that this unit had approached pao (Or) jak rif vide our letter no 117/8/pri dt dec 2019 to credit the monthly premium wef jul 2018 @ rs 875/- but no response was received by this unit till date.in view of above you are requested to direct the pao (Or) jak rif to credit the amount @ rs 875/- pm wed jul 2018 to apr 2019 in policy no aps 948085l at the earliest under intimation to this unit please.
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                                      amalan_12
                                      May 19, 2020
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                                      Address: Head Post Office Dharmapuri

                                      I have paid my pli premium rs.6979/- online on 15.05.2020 for three months march, april and may 2020. The payment was successful and the above amount was deducted from my bank account with transaction no.078174. But the receipt has not been generated and in the payment history it shows as status 'pending'. My pli policy no.[protected]. I request to resolve this issue as soon as possible.
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