Postal Life Insurance [PLI] Complaints & Reviews

Sir/madam,

We, mrs saraswathi and sharanya tandon, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget...

Updation of pli policy

Pli policy no - aps 1267382-l, ea-40, sum assured-500000, date of proposal 26 nov 2011. Premium paid upto oct 2019 through pao (Or) corps of signals jabalpur. My above policy has updated upto mar 2018 where as my policy premium has been paid upto oct 2019. So i am unable to revi ve my policy in civil post office. So i would request you to update my policy to enable me to proceed with future transaction....

Hello team,
I have recieved my cust id and password reset link from post; i create my password using that link but whenever i tried to login with newly created password and id its saying invalid cust id or password. Although i am entering the correct id and password. I tried to call the customer helpline but call is not connecting, not sure what is the problem with helpline number as well.

Submitting the query here;...

Hello team,
I have recieved my cust id and password reset link from post; i create my password using that link but whenever i tried to login with newly created password and id its saying invalid cust id or password. Although i am entering the correct id and password. I tried to call the customer helpline but call is not connecting, not sure what is the problem with helpline number as well.

Submitting the query here;...

Sir/madam,

I, pritam chakrabarty, pli policy holder, whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".br...

My wife has PLI HP-78347-T, we get customer ID for online payment. When I we login with correct it shows invalid customer ID/password. whenever try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". I am using the correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option,...

My shelf rashmi thakur policy holder... (Wli) i had generated customer id for online payment of pli... Whenever i used to login customer portal with my customer id and password it show message invalid customer id and password though i had been using correct one.. Though i had reset my password once.. But same problem persists.. I am facing same issue again and several time please resloved it... As soon as possible......

Sir/madam,

I, anas muhammad, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i...

Hello Sir,
Mera naam Sushil Kumar Horo hai aur mera PLI no. JH-122347-CS hai. Maine 02/11/2019 ko post office jaakar november mahine Ka premium jamaa kiya lekin online par ye dikha nahi raha hai isse pahle bhi maine online se payment kiya tha lekin single entry hi show kar raha tha jab ki do entry show karni chahiye. Mera PLI receipt no.[protected] hai....

Sir, respectfully, i rakesh viramgama a pli customer. My policy number is gj-807364-cs. My customer id is 23470161. I have paid october 2019 premium online by sbi debit card on 25/10/2019. Till now my payment don't update online status showing pending. Please solve my problem. If will not solve refund my amount to my account.
Rakesh viramgama vill-ananda po - majoth dist - jamnagar pin-361210 gujarat...

Sir/madam,

I, monisha, pli policyholder with policy no.[protected], whenever try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". I am using the correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid...

Sir/madam,

I, anant sharma, pli policyholder with policy no.[protected], whenever try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". I can't understand it. I am using the correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open...

Sir/madam,

I, am a pli policy holder with policy no aps - 43533-lc whenever trying to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid...

Sir,
I am Mithun Chatterjee. My customer I'd is 49338565. I am providing valid login ID and password but still information coming that login I'd and password is invalid. How it is possible I don't know. My email I'd registered is [protected]@gmail.com. My phone no registered is [protected]. Please take initiative in this regard that I can complete my login easily. The server and system also very slow. Please take initiative...

सर मैंने पोस्टल लाइफ इन्सुरेंस की पालिसी ली है.जब मैं उसका प्रीमियम भरने के लिए पोस्ट ऑफिस मे जाता हु तो मुझे उसकी रिसीप्ट मिलती है. लेकिन मैं जब पालिसी का प्रीमियम का ऑनलाइन...

I been avid online user and paying pli premium is always a pain. The site never opens and i used multiple browsers like chrome, explorer... Why is it always so poor and inefficient?

This leads to delay in paying premiums and hence issue for customers who cant visit post offices on usual working hours.

Please resolve. Specially when we're moving towards 100% digital enabled environment, these hiccups reflects...

Mera pli no. - jh-144347-cs hai, pichhle kuchh mahino se maine jab bhi online se premium jamaa kiya hai mujhe apne account mein ek hi entry dekhne ko mila hai jabki pahle hamesha do entries dekhne ko milta tha. Mera aapse anurodh hai ki september aur october mahine ki dono entries mere account mein dikhane ki kripa karen ya fir is sawaal ka jawaab den ki aakhir dono entries kyon nahi dikhai ja rahi hain...

Policy no : 3382656
Customer id: 70846101

I have tried to log-in in the online portal using my id & password many times and every time it shows an error of customer id/password invalid.

Also i have used forgot password option and has reset my password 5 times using the links received on my email still i am not able to log-in in my account, everytime same error is shown as "customer id and password is invalid".br...

Sir this second time for complaint
I have a policy no aps - 299598-c, pao 829 matured on 23 may 2019. All the original document and original bond to handover to shillong general post office on 16 sep 2019. But no any response till date. When i deposit the document they say after 20 days your payment done. And they advice me open new account in post office so i already open account. Please help me...

I have a policy no aps - 299598-c, pao 829 matured on 23 may 2019. All the original document and original bond to handover to shillong general post office on 16 sep 2019. But no any response till date. When i deposit the document they say after 20 days your payment done. And they advice me open new account in post office so i already open account. Please help me...