Postal Life Insurance [PLI] Complaints & Reviews

I paid installment of January through online infavour of policy no[protected].amount has been deducted from a/c but message given to me that the installment is unpaid. the policy installment INR 2122 .00atWD000009 was paid on 02.01.2020 at 23.17 now how can I get the payment receipt and pay the premium of the month February-2020.please help me in this regard.Same case is also happened against policy no[protected] in which INR 2111.00 was paid through online but message shows its still unpaid.

Dear sir,

I have paid rs.6263/- towards dec 2019 vide online receipt no.[protected] dt.27.12.2019 but to my surprise, the updation has not been made till now. When i wish to pay my january instalment online, it is showing i need to pay dec 2019 & january 2020 i. E. For 2 months. Today, being the last date, please arrange for updation of dec 2019 payment in my policy and confirm by return mail to avoid late payment charges for january 2020, if i do not pay today. Please treat this matter most urgent. Please note i had been to your park street, kolkata po but they advised that they could not update the payment and suggested me to make a complaint.

I had pay online my policy premium through my debit card and the amount was already debit my bank account. But this amount not credit with my policy. I transaction on 31/12/2019for the month of december. My policy no wb-221405-cs. We have seen that the transaction was pending. Please sir to be care this. I hope this premium will be credited my policy so fast

I recently got my customer-id and also updated password three time, but still not able to login to my account. It says invalid customer-id/password.

I tried different browser, different phones but login credential not working.

I am currently in us, just wondering whether it is restricting due to my location away from india.

Please advise what i can do to get access to online pli site and make my payments.

Sir/Madam
I have paid Rs.8637/- towards the premium of my PLI policy online on 08/02/2020 for the period of 1/12/2018 to 31/01/2020. The payment was debited from account successfully... after this online PLI payment system shows that the payment for the same duration is still unpaid.
My PLI details are as follows:
Policy Number:[protected]
e-mail: ramya.[protected]@gmail.com

I submitted my p. L. I. Maturity claim on[protected]. My policy had already matured on 17 jan. 2019. Still it remains unpaid, despite my contacts made with vedaranyam post office (Pin code. 614810) and in turn with thiruthuraipoondi post office (Pin code. 614713) the claim remains unpaid due to the reasons best known only to the concerned authorities. As the time taken is more, i expect the higher authorities to help in realising my request. My cell number is [protected]

Hi sir, this is venkateswarlu kamepalli from andhra pradesh, i had opened my pli in jan 2010 in cmm jabalpur during training. Till now i have not received any receipt and/or policy bond. A monthly premium of inr 1975/- is deducted from my salary (Bond no-aps[protected]l). So it is requested to send my documents as soon as possible

My present address is

15221488l
Hav (Skt)
Venkateswarlu k
218 med regt
Pin-926218
C/o 56 apo
Delhi cantt-10

Sir,
My name is simhachalam anaparthi, working in bsnl since 2009, i have took one pli from sirsi postal division when i was working in karwar district (Uttara kannada dt) in 2012. My pli polacy number is :kt-518965-t for 20 years it has been insured and it has been chosen for salary cutting.in july - 2017 i transferred to andhra pradesh circle, eluru ssa and posted to jto jangareddygudem.
I wrote letter to account section for salary cutting in jan-2018.in my salary slip they showing that pli subscription from jan-2018. For pli there is gap for subscription from july 217 to dec-2018. Unfortunately bsnl stopped salary cutting from may 2019. I requested and wrote a leetter to jangareddygudem post office in eluru district to update and change it to active state to pay the all the due,
Continuously i am approching since 1 and half month, but no use.
Pl solve the my issue as soon as possible
My name:simhachalam anaparthi
Mobile number:[protected]
Email:[protected]@gmail.com
Plino:kt-518965-t.
-a simha chalam
Jto bsnl
Jangareddigudem
Elurudt
Andhra pradesh
534447

Sir my policy no. is RJ-186852-CC. My payment of rs.53449 was not updated in my online pli status which was paid on dated 19.11.2018 . Transaction no. was OR[protected] and receipt no. was[protected]. Due to this my online pli statud shows lapsed so that premium payment option does not shown in my policy and i dont know how can i pay premium.even i have also paid november 2019 premium which was shown in my payment history .Please solve my problem as soon as possible so that i can pay premium of pli
Thank you

Sir,
I am having pli (Policy no:[protected] with you, i already registered for online facility with customer id : 64493609, but now while i tried to pay my premium it comes your id is locked, when go through forgot password link option the link is not generating. Kindly do the needful to activate my account.
Two days before i registered the same complaint, in this case they had closed the complaint by saying issue resolved but it is not solved
Registered mobile number : [protected]
Sum assured : 500000
Registered mail id : [protected]@gmail.com
Regards
Jasilraj. Tk

Sir/madam,

I, shashank tandon, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Please resolve it as soon as possible
Thanks and regards
Shashank tandon

My PLI has mature and I had taken a loan from PLI as well, due to which my bond is deposited in postal, I apply in July 2019 to take my maturity amount its been 6 months, my PLI BOND has not arrived yet, solve my problem.

The address of the post office where aply did-
Hem Chandra Naskar Road, Subhas Sarobar Park, Pool Bagan,
Beleghata, Kolkata, West Bengal - 700010

Name - Nelson Herenj
PLI Policy No - APS 1322698L

Sir,
I am having pli (Policy no:[protected] with you, i already registered for online facility with customer id : 64493609, but now while i tried to pay my premium it comes your id is locked, when go through forgot password link option the link is not generating. Kindly do the needful to activate my account
Registered mobile number : [protected]
Sum assured : 500000
Registered mail id : [protected]@gmail.com
Regards
Jasilraj. Tk

Non payment of matured (Aug 2018) army pli bond no731558l (@ rs755pm) of no.10481149 sep baldev chand of 103 inf bn (Ta) sikh li, whose premium has been fully (Rs.98741) deducted from his salary despite his visits & his unit's letters. None of the given the adg pli contact no.[protected]/ 26153510/ 26150257 and [protected] is working (Also the no.[protected] is 'no reply')
M-[protected] [protected]@gmail.com

Sir/madam,

We, mrs saraswathi and sharanya tandon, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Id's
Sharanya
69871697
15391251
27969888
Saraswathi
64822855
63933414

Please resolve it as soon as possible
Thanks and regards
Mrs saraswathi and sharanya

Updation of pli policy

Pli policy no - aps 1267382-l, ea-40, sum assured-500000, date of proposal 26 nov 2011. Premium paid upto oct 2019 through pao (Or) corps of signals jabalpur. My above policy has updated upto mar 2018 where as my policy premium has been paid upto oct 2019. So i am unable to revi ve my policy in civil post office. So i would request you to update my policy to enable me to proceed with future transaction. I would appreciate if you consider my request and take action as soon as possible. My contact no [protected] and my email id [protected]@gmail.com in my policy portal.

Hello team,
I have recieved my cust id and password reset link from post; i create my password using that link but whenever i tried to login with newly created password and id its saying invalid cust id or password. Although i am entering the correct id and password. I tried to call the customer helpline but call is not connecting, not sure what is the problem with helpline number as well.

Submitting the query here; hope it will resolve asap.

Hello team,
I have recieved my cust id and password reset link from post; i create my password using that link but whenever i tried to login with newly created password and id its saying invalid cust id or password. Although i am entering the correct id and password. I tried to call the customer helpline but call is not connecting, not sure what is the problem with helpline number as well.

Submitting the query here; hope it will resolve asap.

My wife has PLI HP-78347-T, we get customer ID for online payment. When I we login with correct it shows invalid customer ID/password. whenever try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". I am using the correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".
Moreover, i discussed with my local agent he said my email id linked in our system, so he doesn't know what is the problem.
However, i sent you the email regarding this matter with all my details, but i didn't get any reply from your side. So please take necessary action to rectify my login issue..

Please help, what to do?

My shelf rashmi thakur policy holder... (Wli) i had generated customer id for online payment of pli... Whenever i used to login customer portal with my customer id and password it show message invalid customer id and password though i had been using correct one.. Though i had reset my password once.. But same problem persists.. I am facing same issue again and several time please resloved it... As soon as possible...