Postal Life Insurance [PLI] Complaints & Reviews

Address: Q.No:C-16, RTPP COLONY, V.V.REDDY NAGAR POST,, 516312

I have two pli policies on my name. When i put a letter to the local head post office, proddatur, y. S. R. Kadapa district, for registering my mobile number and email id for getting online payment facility those people completely shown the negligence and send a letter to me regarding address change.

When i talked with local post master regarding the issue, he expressed his helpless ness i. E., v. V. Reddy nagar post office-516312

My policy numbers are: 1. Ap-ys-148104-cs, 2. Ap-96839-cs

Please do the needful: my mobile number is [protected] and my email id
:[protected]@gmail.com

Aug 8, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jul 08, 2019

Postal Life Insurance [PLI] Customer Care's response both policy have been updated with mobile no. and e-mail id. if you want to pay premium through customer portal. Kindly create user id and password.

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Anisha jagwan

from Mumbai, Maharashtra

Jul 10, 2019

Please provide me all details of my policy

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Address: Ambala, Haryana

Sir/madam
I satpal policy no.2180971 and customer id[protected]. I pay my june month premium rs.3630 through atm on[protected]. But at first it show pending and i pay again but amount deducted both time and not refunded till today 4-7-2019. So you are requested to check and refund it in my saving account attached to atm as possible as.

Please check and resolve my problem.
Thanking you

Aug 8, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jul 08, 2019

Postal Life Insurance [PLI] Customer Care's response Madam/Sir,
In case of failed/pending online transactions, please provide the following details as per format at e-mail id: [protected]@indiapost.gov.in & [protected]@indiapost.gov.in

Name of Policy Holder :
Policy Number :
Amount of Transaction :
Date of Transaction :
Transaction No. :
Mobile number :
Remarks (if any) :

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SHYAM KARAN

from Delhi, Delhi

Jul 4, 2019

My user id is 69220031, but after login no any policy shown in policy section.

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Address: Hyderabad, Andhra Pradesh

My policy no is[protected] and customer id is 64127637,
I have been paid 2 months premium online by debit card and 3 days gone my payment not success, its showing pending.
Kindly solve my problem. If it will not success kindly intimate me i will pay it again or pay by post office counter. If it will not pay kindly refund my amount in my concernd saving account.

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Yesterday i have paid my premium amount of my pli account 69258266 through my debit card. My payment is successful and it has deducted the amount from my card. Due to network problem i am unable to download the receipt of my premium. Now there is no option for payment receipt download. A receipt may have been generated. How to download the receipt after it. How can i have the receipt?

Please help me to get it.

Thanking you.

Aug 6, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jul 03, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly share full policy no.

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Address: Gandhinagar, 533004

I Ushari kunche have paid the premium of postal life insurance for Rs 2168 of policy no. 2501409 for the month 01.06.2019 to 30.06.2019 through online by card payment today i.e on 30.04.2019 and it shown a message that the transaction got failed, but the money was deducted from my bank account.please rectify as soon as possible and refund my money.thank you

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Jul 03, 2019

Updated by Usrik Please provide status of my complaint

Jul 09, 2019

Updated by Usrik Its been 8 days completed that i filed the complaint but not yet resolved.

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Ragupathi Raja

from Bhigvan, Maharashtra

Jul 8, 2019

Sir,
I serving in army.. I'm paying Pli insurance from my enrollment in army. I lost Pli bonds and related docs. I need to know the procedure to get duplicate bond. Pls reply m as soon as possible.

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My name is john kumar midde my pli number is[protected] i payed this month pli by cash at the date of 15th june and 20th june again my pli is debited from my kotak mahindra bank account
My mail id is johnkumar. [protected]@gmail.com
So i am sending my bank account number and also statement and i payed this month pli in offline that one also please refund it

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Jul 27, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jun 26, 2019

Postal Life Insurance [PLI] Customer Care's response Madam/Sir,
In case of failed/pending online transactions, please provide the following details as per format at e-mail id: [protected]@indiapost.gov.in & [protected]@indiapost.gov.in

Name of Policy Holder :
Policy Number :
Amount of Transaction :
Date of Transaction :
Transaction No. :
Mobile number :
Remarks (if any) :

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Address: Jewargi, 585310

Im apply for pli loan may 30
But still now upto loan not senction
Postal officer not responding on phone
Am waiting
Please take action for delay my loan sanction
I try to talk bengaloor head quater
But they told
Just wait we solve ur problem
But any one not solve my loan sanction problem
I waiting for my loan.
Please take action who dealy my loan
Policy kt 463610cs

Jul 27, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jun 26, 2019

Postal Life Insurance [PLI] Customer Care's response As per system your loan request has been indexed on 22.06.2019 and it is under process. the loan amount will be disbursed very soon.

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S

schingen

from Bengaluru, Karnataka

Jun 26, 2019

My PLI policy No. KL-29736-CC was matured in April 2019.
documents are submitted to the HPO Taliparamba and they sent it to circle office Kerala. The delay is with them.
The amount was not yet released. Kindly look into the matter.

Santhosh Kumar Chingen,
MTS, Doordarshan, HPT
Parassinikadavu PO
Kannur, Kerala
670563
Mob [protected]

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Address: , Saugor, 470001

Sir,
I no 2613687x nk mohish cv is a serving soldier of 7madras. My pli policy aps 948958 l is matured in 26/03/2019 & i submitted all related documents to saugor head post office mp 470001. The staff of pli said that my policy is not updated from 30/11/2017, so i can't get the money and also i requested the staff to update the policy but they have no authority to update (They said).
Whole premium deduct from my salary account upto feb 2019 as per my payslip.
I humble request you to update my policy & send my original documents to saugor head post office mp 470001.

Yours faithfully
Nk mohish cv 7madras

Sep 8, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Aug 08, 2019

Postal Life Insurance [PLI] Customer Care's response As per reply received from APS, 6 months premium for the month of March to May 2009 & Sept to Nov 2009 have not been received in APS. If you have any proof for payment of above said months, send to this office. Premium for any month is being deducted in advance in previous month salary respectively. Hence you may provide pay slip for the month of Feb to May 2009 & August to Nov 2009 or you may provide Disbursing officer certificate for the same. all remaining premium has been updated in system and now as per system your premium is updated upto 08/2018. if you agree above mentioned non deduction of premiums you may apply in post office for maturity claim.

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Address: , Saugor, 470001

Sir,
I no 2613687x Nk Mohish cv serving soldier of 7Madras. My PLI matured in 26/03/19 (APS 948958 L) but not updated from 30/11/2017 & premium amount deduct upto Feb 2019.when I submitte my documents to Saugor head post office they were said to me that you need to give application for updation.
Please update my pli and send my original documents to Saugor head office.
Yours faithfully
Nk Mohish cv

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Address: Uklana Mandi dist Hisar Haryana

My mother kamla devi w/o Late sh.dalip Singh vpo Gajuwala the.Tohana dist Fatehabad had PLI Plan at uklana mandi post office.she expired on 27th april 2013. I am the lonely heir or nominee to receive maturity amount.Sorry to say that I have no documents in this regard. I have not been approached by any agency so far pl.guide and help.
Regards
Kiran kumari
HISAR HARYANA
ph.[protected]

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jun 19, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly submit a death claim in any post office alongwith original bond & passbook.

Jun 19, 2019

Updated by Kuldeep kaundal sorry to say I have no documents in this regard.only death certificate I have.

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With reference to policy no.PB-146973-B, I have availed loan of Rs.100, 000/- which was fully paid off and also I have submitted the documents and request letter for the discharge of policy bond on 07th May, 2019. I am trying making contact with branch people but getting no response.
My submission is to please provide the status for the dispatch of policy bond at my address provided on my request letter.Gagandeep Singh
[protected]

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Address: Field G Team(SHQ BSF Bhuj) c/o 150 Bn BSF, Rambagh BSF Campus, Kutch, Gujarat, 370205

Hello Sir,
I Raghuveer Singh have made a policy with PLI at Tekanpur (Gwaliar) branch, MP in the year 2004 an amount of Rs. One Lacs for duration of 20 years and Rs. 395/- (PLI-MP-85587-CC) is being auto deducted from my monthly salary. Policy bond or other documents have not been received by me so far. therefore, it is requested to issue policy bond and other documents to me as soon as possible.

Jul 19, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jun 13, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly contact the post office where you applied for this PLI policy.

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Address: East Khasi Hills, Meghalaya, 793001

Sir, my PLI policy no is APS[protected]L and my mature date was on 18 mar 2019, i have already deposited my policy to Shillong GPO, soso tham Road, police bazaar, meghalay, pin-793001 on 18 mar 19, they told me that your policy is under process since 3 months .kindly take proper action to give my mature amount, its too late and also money is necessary for me.pls give me replay on my complain and i have also complained to public governance .

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Jun 19, 2019

Updated by diptiranjanbunu totally fake...no action yet

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Sumendra Kumar

from Chandigarh, Chandigarh

Jun 16, 2019

Sir I am deposit pli loan amount since October 2017.plese send my bond paper.mai s k bharte army signal corps me service Kar Raha hi Maine pli se loan Kiya tha jise mai deposit Ker chuka hu Mera pli NO APS-444769-L hi please return my documents.

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Sumendra Kumar

from Chandigarh, Chandigarh

Jun 16, 2019

Sir I am deposit pli loan amount since October 2017.plese send my bond paper.

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Address: AIR FORCE STATION SIRSA, 125055

Sir, I Ser. No. 779407 Hemant Kumar bhati serving in Indian Air Force, I insured 02 PLI which policy no. is APS-548990-A& APS[protected]A both PLI not updated since 2018 in post office. PLI premium is deducted directly from my Salary every month till now, my PLI no. APS-548990-A already matured in the month of May 2019. So kindly request you to update my policy so that I proceed for maturity claim

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Jul 22, 2019

Updated by hembha779 Sir, I Ser. No. 779407 Hemant Kumar bhati serving in Indian Air Force, I insured 02 PLI which policy no. is APS-548990-A& APS[protected]A both PLI not updated since 2018 in post office. PLI premium is deducted directly from my Salary every month till now, my PLI no. APS-548990-A already matured in the month of May 2019. So kindly request you to update my policy so that I proceed for maturity claim

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Sukhwinder Singh Kaul

from Noida, Uttar Pradesh

Jun 16, 2019

Sir my PLI NO APS-549737-L is maturity in 03 may 2019. but my policy not updated till date 31 mar 2018.so please my policy updated .Thank you.

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sonusohaild

from Guntur, Andhra Pradesh

Jun 17, 2019

My P.L.I., AP-446586-CS, Amount-2837/-, Date 30-5-19, Receipt number[protected], was not download in this system and my mail. So please send my policy receipt.

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sonusohaild's reply, Jun 1, 2019

May month premium receipt not at to be downloaded

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Address: Fatorda Margao Goa

Sir,
I have paid Rs. 1646/- towards premium of my PLI policy online on 02/06/2019 for the period of 1/6/2019 to 30/6/2019. The payment was successful but the payment receipt generated has no receipt number . Furthermore online PLI payment system shows that the payment for same duration is still unpaid.
My PLI details are as follows:
PLI Policy No:[protected]
Customer ID: 68313158
Email Id: [protected]@gmail.com

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Jun 3, 2019

Complaint marked as Resolved

Receipt copy has been sent and receipt number attached. Thank you.

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Jun 03, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly find attachment.

Sep 01, 2019

Updated by Rajucool Sir,
I have paid Rs. 1610/- towards premium of my PLI policy online on 01/09/2019 for the period of 1/9/2019 to 30/9/2019. The payment was successful but the payment receipt generated has no receipt number . Furthermore online PLI payment system shows that the payment for same duration is still unpaid.
My PLI details are as follows:
PLI Policy No:[protected]
Customer ID: 68313158
Email Id: [protected]@gmail.com

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Address: NO 40, EDAYANKULAM ST KAMMAVANPETTAI PST VILL, Vellore, Tamil Nadu, 632319

1. Name of insurant - sunder raj r

2. Policy no - aps 1226338l

3. Sum assured - rs. 400000/-

4. Date of maturity - 19/07/2031

5. Premium recovery office - pao or avn nasik

6. Mode of recovery - through payment

Policy ledger of above policy not updated up to may 2019 and showing recovery only up to dec 2017.

Please up date same at the earliest.

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Address: Inf School Mhow , MP, Indore, Madhya Pradesh

Jai hind sir,
I army no jc - 550356m sub james isaacs 1st assam regt posted at inf school mhow, (Mp). I am holding a pli policy no aps - 749723-l which was matured on 12 mar 19 but due to lack o[censored]pdation wasn't able to withdrawl the matured amount. The amount is required urgently so urge you to update my pli policy no aps-749723-l at earliest.
Humble request
Sub james isaacs
Ph no [protected]

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Address: Sulebhavi, Belgaum, Karnataka, 591307

I have given two pli policy for surrendering on 30042019 at belgaum head post office for emergency requirement of fund still today i have not received any communication from said office. I am not able to visit branch for the same purpose because i am also branch head of one psu financial institute.
Kindly help me in this regard to receive the fund early as much as possible.

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Address: Village devkundai tally post office pand pokhra Dostic Pauri Garhwal Uttrakhand 246169, Pauri Garhwal, Uttarakhand, 246169

Dear
Sir/mdm
I'm pushkar singh pls request for u my policy no is. R-ua-dn-ea168749 but my name is my policy in mention is increct pushkar singh negi. But crect name is pushkar singh & my nominee name change (Old nominee name santan singh) but i'm changing new nominee (Chandni negi my wife) pls mention this name..
Thanks
Pushkar singh
[protected]/[protected]
Negi. [protected]@gmail.com

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

May 23, 2019

Updated by push0101 Pls change my name increct name Pushkar singh Negi but my crect name Pushkar singh & my new nominee name is chandni Negi pls mention this name

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Autoleads Kathua

from Bengaluru, Karnataka

May 28, 2019

I deposited my premium up to mar 2019 in 1761 fpo wef apr 2018 to mar 2019 but your office update my policy up to feb 2018 which is not understood. Request up date my policy at the earliest so that i deposit my further premium i sent you details letter by registered post letter on 26 apr 201, but no reply received till date.

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Address: Village devkundai tally Post office pand pokhra Dostic Pauri Garhwal, Pauri Garhwal, Uttarakhand, 246169

Dear/mad

Sir pls my request for u my name increct my policy mension pls change my crect name
My crect name is pushkar singh
But my policy mentioned rong name pushkar singh negi pls change this name my policy name rpli and policy no is r-ua-dn-ea-168749
Add. Village devkundai tally post office pand pokhra dostic pauri garhwal uttrakhand pin 246169
Mob no [protected]/[protected]
Negi. [protected]@gmail.com

Jun 24, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

May 23, 2019

Updated by push0101 Dear
Sir my policy no is R-UA-DN-EA-168749 but my name is mantion Pushkar singh Negi is Rong my crect name is Pushkar Singh pls change the my name pls crect name my policy mantion
Thanks
Pushkar Singh [protected]
negi.[protected]@gmail.com

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May 24, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly contact the nearest head post office to make correction.

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N

niha143

from Mumbai, Maharashtra

May 31, 2019

My pli no is AP-625604-cs
i paid my premium amount through online june and july amount 6851 but amount debited in my account but cannot add in policy in pli site payment history tab show error code 99 or receipt no cannot genarated what can i do where give complaint piz solve my problam

Postal Life Insurance [PLI] Complaints & Reviews

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Postal Life Insurance [PLI] reviews & complaints page 31

not registering mobile number and email id

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deduction of premium double time, refund regarding

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my amount deducted but pli statement is pending

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asking for premium paid receipt

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online payment of pli premium transaction failed

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pli is debited twice

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pli loan

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need updated policy

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not updated policy

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non receipt of maturity amount after death

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closure of loan account-gagandeep singh against policy no.pb146973-b

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non receipt of policy bond

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pli maturity amount not credited

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pli not updated since may 2018

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premium paid but receipt not generated on 2/6/2019

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not updating policy ledger up to dec 2017 policy no aps 1226338 l

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ref to update of pli policy no aps-749723-l

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pli policy surrender

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name correction & nominee name change

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name correction

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