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Postal Life Insurance [PLI] Complaints & Reviews

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Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 31

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S
SP Kashyap
from Delhi, Delhi
Jul 4, 2019
Resolved
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Resolved

Address: Ambala, Haryana

Sir/madam
I satpal policy no.2180971 and customer id[protected]. I pay my june month premium rs.3630 through atm on[protected]. But at first it show pending and i pay again but amount deducted both time and not refunded till today 4-7-2019. So you are requested to check and refund it in my saving account attached to atm as possible as.

Please check and resolve my problem.
Thanking you
Aug 8, 2019
Complaint marked as Resolved 
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Postal Life Insurance [PLI] Customer Care's response
Madam/Sir,
In case of failed/pending online transactions, please provide the following details as per format at e-mail id: [protected]@indiapost.gov.in & [protected]@indiapost.gov.in


Name of Policy Holder :
Policy Number :
Amount of Transaction :
Date of Transaction :
Transaction No. :
Mobile number :
Remarks (if any) :
My user id is 69220031, but after login no any policy shown in policy section.
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    A
    Ashokrajaluvala
    from Hyderabad, Telangana
    Jul 3, 2019
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    Address: Hyderabad, Andhra Pradesh

    My policy no is[protected] and customer id is 64127637,
    I have been paid 2 months premium online by debit card and 3 days gone my payment not success, its showing pending.
    Kindly solve my problem. If it will not success kindly intimate me i will pay it again or pay by post office counter. If it will not pay kindly refund my amount in my concernd saving account.
    +1 photos
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      D
      Darshana Vyas Rathva
      from Ahmedabad, Gujarat
      Jul 3, 2019
      Resolved
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      Resolved

      Yesterday i have paid my premium amount of my pli account 69258266 through my debit card. My payment is successful and it has deducted the amount from my card. Due to network problem i am unable to download the receipt of my premium. Now there is no option for payment receipt download. A receipt may have been generated. How to download the receipt after it. How can i have the receipt?

      Please help me to get it.

      Thanking you.
      Aug 6, 2019
      Complaint marked as Resolved 
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
      Verified Support
      Jul 03, 2019
      Postal Life Insurance [PLI] Customer Care's response
      Kindly share full policy no.
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        U
        Usrik
        from Mumbai, Maharashtra
        Jun 30, 2019
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        Address: Gandhinagar, 533004

        I Ushari kunche have paid the premium of postal life insurance for Rs 2168 of policy no. 2501409 for the month 01.06.2019 to 30.06.2019 through online by card payment today i.e on 30.04.2019 and it shown a message that the transaction got failed, but the money was deducted from my bank account.please rectify as soon as possible and refund my money.thank you
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
        Jul 03, 2019
        Updated by Usrik
        Please provide status of my complaint
        Jul 09, 2019
        Updated by Usrik
        Its been 8 days completed that i filed the complaint but not yet resolved.
        Sir,
        I serving in army.. I'm paying Pli insurance from my enrollment in army. I lost Pli bonds and related docs. I need to know the procedure to get duplicate bond. Pls reply m as soon as possible.
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          J
          John Kumar Midde
          from Mumbai, Maharashtra
          Jun 26, 2019
          Resolved
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          Resolved

          My name is john kumar midde my pli number is[protected] i payed this month pli by cash at the date of 15th june and 20th june again my pli is debited from my kotak mahindra bank account
          My mail id is johnkumar. [protected]@gmail.com
          So i am sending my bank account number and also statement and i payed this month pli in offline that one also please refund it
          +3 photos
          Jul 27, 2019
          Complaint marked as Resolved 
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
          Verified Support
          Jun 26, 2019
          Postal Life Insurance [PLI] Customer Care's response
          Madam/Sir,
          In case of failed/pending online transactions, please provide the following details as per format at e-mail id: [protected]@indiapost.gov.in & [protected]@indiapost.gov.in


          Name of Policy Holder :
          Policy Number :
          Amount of Transaction :
          Date of Transaction :
          Transaction No. :
          Mobile number :
          Remarks (if any) :
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            W
            Walikar
            from Mumbai, Maharashtra
            Jun 26, 2019
            Resolved
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            Resolved

            Address: Jewargi, 585310

            Im apply for pli loan may 30
            But still now upto loan not senction
            Postal officer not responding on phone
            Am waiting
            Please take action for delay my loan sanction
            I try to talk bengaloor head quater
            But they told
            Just wait we solve ur problem
            But any one not solve my loan sanction problem
            I waiting for my loan.
            Please take action who dealy my loan
            Policy kt 463610cs
            Jul 27, 2019
            Complaint marked as Resolved 
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
            Verified Support
            Jun 26, 2019
            Postal Life Insurance [PLI] Customer Care's response
            As per system your loan request has been indexed on 22.06.2019 and it is under process. the loan amount will be disbursed very soon.
            My PLI policy No. KL-29736-CC was matured in April 2019.
            documents are submitted to the HPO Taliparamba and they sent it to circle office Kerala. The delay is with them.
            The amount was not yet released. Kindly look into the matter.

            Santhosh Kumar Chingen,
            MTS, Doordarshan, HPT
            Parassinikadavu PO
            Kannur, Kerala
            670563
            Mob [protected]
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              M
              Mohish Cv
              from Mumbai, Maharashtra
              Jun 25, 2019
              Resolved
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              Resolved

              Address: , Saugor, 470001

              Sir,
              I no 2613687x nk mohish cv is a serving soldier of 7madras. My pli policy aps 948958 l is matured in 26/03/2019 & i submitted all related documents to saugor head post office mp 470001. The staff of pli said that my policy is not updated from 30/11/2017, so i can't get the money and also i requested the staff to update the policy but they have no authority to update (They said).
              Whole premium deduct from my salary account upto feb 2019 as per my payslip.
              I humble request you to update my policy & send my original documents to saugor head post office mp 470001.

              Yours faithfully
              Nk mohish cv 7madras
              Sep 8, 2019
              Complaint marked as Resolved 
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
              Verified Support
              Aug 08, 2019
              Postal Life Insurance [PLI] Customer Care's response
              As per reply received from APS, 6 months premium for the month of March to May 2009 & Sept to Nov 2009 have not been received in APS. If you have any proof for payment of above said months, send to this office. Premium for any month is being deducted in advance in previous month salary respectively. Hence you may provide pay slip for the month of Feb to May 2009 & August to Nov 2009 or you may provide Disbursing officer certificate for the same. all remaining premium has been updated in system and now as per system your premium is updated upto 08/2018. if you agree above mentioned non deduction of premiums you may apply in post office for maturity claim.
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                M
                Mohish Cv
                from Mumbai, Maharashtra
                Jun 20, 2019
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                Address: , Saugor, 470001

                Sir,
                I no 2613687x Nk Mohish cv serving soldier of 7Madras. My PLI matured in 26/03/19 (APS 948958 L) but not updated from 30/11/2017 & premium amount deduct upto Feb 2019.when I submitte my documents to Saugor head post office they were said to me that you need to give application for updation.
                Please update my pli and send my original documents to Saugor head office.
                Yours faithfully
                Nk Mohish cv
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  K
                  Kuldeep kaundal
                  from Narwana, Haryana
                  Jun 16, 2019
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                  Address: Uklana Mandi dist Hisar Haryana

                  My mother kamla devi w/o Late sh.dalip Singh vpo Gajuwala the.Tohana dist Fatehabad had PLI Plan at uklana mandi post office.she expired on 27th april 2013. I am the lonely heir or nominee to receive maturity amount.Sorry to say that I have no documents in this regard. I have not been approached by any agency so far pl.guide and help.
                  Regards
                  Kiran kumari
                  HISAR HARYANA
                  ph.[protected]
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2019
                  Postal Life Insurance [PLI] Customer Care's response
                  Kindly submit a death claim in any post office alongwith original bond & passbook.
                  Jun 19, 2019
                  Updated by Kuldeep kaundal
                  sorry to say I have no documents in this regard.only death certificate I have.
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                    G
                    Gagangster
                    from Mumbai, Maharashtra
                    Jun 14, 2019
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                    With reference to policy no.PB-146973-B, I have availed loan of Rs.100, 000/- which was fully paid off and also I have submitted the documents and request letter for the discharge of policy bond on 07th May, 2019. I am trying making contact with branch people but getting no response.
                    My submission is to please provide the status for the dispatch of policy bond at my address provided on my request letter.Gagandeep Singh
                    [protected]
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      S
                      Singh Raghu
                      from Roha, Gujarat
                      Jun 13, 2019
                      Resolved
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                      Resolved

                      Address: Field G Team(SHQ BSF Bhuj) c/o 150 Bn BSF, Rambagh BSF Campus, Kutch, Gujarat, 370205

                      Hello Sir,
                      I Raghuveer Singh have made a policy with PLI at Tekanpur (Gwaliar) branch, MP in the year 2004 an amount of Rs. One Lacs for duration of 20 years and Rs. 395/- (PLI-MP-85587-CC) is being auto deducted from my monthly salary. Policy bond or other documents have not been received by me so far. therefore, it is requested to issue policy bond and other documents to me as soon as possible.
                      Jul 19, 2019
                      Complaint marked as Resolved 
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 13, 2019
                      Postal Life Insurance [PLI] Customer Care's response
                      Kindly contact the post office where you applied for this PLI policy.
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                        D
                        diptiranjanbunu
                        from Aizawl, Mizoram
                        Jun 12, 2019
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                        Address: East Khasi Hills, Meghalaya, 793001

                        Sir, my PLI policy no is APS[protected]L and my mature date was on 18 mar 2019, i have already deposited my policy to Shillong GPO, soso tham Road, police bazaar, meghalay, pin-793001 on 18 mar 19, they told me that your policy is under process since 3 months .kindly take proper action to give my mature amount, its too late and also money is necessary for me.pls give me replay on my complain and i have also complained to public governance .
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                        Jun 19, 2019
                        Updated by diptiranjanbunu
                        totally fake...no action yet
                        Sir I am deposit pli loan amount since October 2017.plese send my bond paper.mai s k bharte army signal corps me service Kar Raha hi Maine pli se loan Kiya tha jise mai deposit Ker chuka hu Mera pli NO APS-444769-L hi please return my documents.
                        Sir I am deposit pli loan amount since October 2017.plese send my bond paper.
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                          H
                          hembha779
                          from Mumbai, Maharashtra
                          Jun 6, 2019
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                          Address: AIR FORCE STATION SIRSA, 125055

                          Sir, I Ser. No. 779407 Hemant Kumar bhati serving in Indian Air Force, I insured 02 PLI which policy no. is APS-548990-A& APS[protected]A both PLI not updated since 2018 in post office. PLI premium is deducted directly from my Salary every month till now, my PLI no. APS-548990-A already matured in the month of May 2019. So kindly request you to update my policy so that I proceed for maturity claim
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                          Jul 22, 2019
                          Updated by hembha779
                          Sir, I Ser. No. 779407 Hemant Kumar bhati serving in Indian Air Force, I insured 02 PLI which policy no. is APS-548990-A& APS[protected]A both PLI not updated since 2018 in post office. PLI premium is deducted directly from my Salary every month till now, my PLI no. APS-548990-A already matured in the month of May 2019. So kindly request you to update my policy so that I proceed for maturity claim
                          Sir my PLI NO APS-549737-L is maturity in 03 may 2019. but my policy not updated till date 31 mar 2018.so please my policy updated .Thank you.
                          My P.L.I., AP-446586-CS, Amount-2837/-, Date 30-5-19, Receipt number[protected], was not download in this system and my mail. So please send my policy receipt.
                          sonusohaild's reply, Jun 1, 2019
                          May month premium receipt not at to be downloaded
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                            R
                            Rajucool
                            from Mumbai, Maharashtra
                            Jun 2, 2019
                            Resolved
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                            Resolved

                            Address: Fatorda Margao Goa

                            Sir,
                            I have paid Rs. 1646/- towards premium of my PLI policy online on 02/06/2019 for the period of 1/6/2019 to 30/6/2019. The payment was successful but the payment receipt generated has no receipt number . Furthermore online PLI payment system shows that the payment for same duration is still unpaid.
                            My PLI details are as follows:
                            PLI Policy No:[protected]
                            Customer ID: 68313158
                            Email Id: [protected]@gmail.com
                            +1 photos
                            Jun 3, 2019
                            Complaint marked as Resolved 
                            Receipt copy has been sent and receipt number attached. Thank you.
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 03, 2019
                            Postal Life Insurance [PLI] Customer Care's response
                            Kindly find attachment.

                            Sep 01, 2019
                            Updated by Rajucool
                            Sir,
                            I have paid Rs. 1610/- towards premium of my PLI policy online on 01/09/2019 for the period of 1/9/2019 to 30/9/2019. The payment was successful but the payment receipt generated has no receipt number . Furthermore online PLI payment system shows that the payment for same duration is still unpaid.
                            My PLI details are as follows:
                            PLI Policy No:[protected]
                            Customer ID: 68313158
                            Email Id: [protected]@gmail.com

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                              S
                              sun r
                              from Mumbai, Maharashtra
                              May 31, 2019
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                              Address: NO 40, EDAYANKULAM ST KAMMAVANPETTAI PST VILL, Vellore, Tamil Nadu, 632319

                              1. Name of insurant - sunder raj r

                              2. Policy no - aps 1226338l

                              3. Sum assured - rs. 400000/-

                              4. Date of maturity - 19/07/2031

                              5. Premium recovery office - pao or avn nasik

                              6. Mode of recovery - through payment

                              Policy ledger of above policy not updated up to may 2019 and showing recovery only up to dec 2017.

                              Please up date same at the earliest.
                              +1 photos
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                                J
                                James Isaacs
                                from Mumbai, Maharashtra
                                May 28, 2019
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                                Address: Inf School Mhow , MP, Indore, Madhya Pradesh

                                Jai hind sir,
                                I army no jc - 550356m sub james isaacs 1st assam regt posted at inf school mhow, (Mp). I am holding a pli policy no aps - 749723-l which was matured on 12 mar 19 but due to lack o[censored]pdation wasn't able to withdrawl the matured amount. The amount is required urgently so urge you to update my pli policy no aps-749723-l at earliest.
                                Humble request
                                Sub james isaacs
                                Ph no [protected]
                                +1 photos
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                                  Raghavendra kallur
                                  from Mumbai, Maharashtra
                                  May 26, 2019
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                                  Address: Sulebhavi, Belgaum, Karnataka, 591307

                                  I have given two pli policy for surrendering on 30042019 at belgaum head post office for emergency requirement of fund still today i have not received any communication from said office. I am not able to visit branch for the same purpose because i am also branch head of one psu financial institute.
                                  Kindly help me in this regard to receive the fund early as much as possible.
                                  +1 photos
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                                    P
                                    push0101
                                    from Mumbai, Maharashtra
                                    May 23, 2019
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                                    Address: Village devkundai tally post office pand pokhra Dostic Pauri Garhwal Uttrakhand 246169, Pauri Garhwal, Uttarakhand, 246169

                                    Dear
                                    Sir/mdm
                                    I'm pushkar singh pls request for u my policy no is. R-ua-dn-ea168749 but my name is my policy in mention is increct pushkar singh negi. But crect name is pushkar singh & my nominee name change (Old nominee name santan singh) but i'm changing new nominee (Chandni negi my wife) pls mention this name..
                                    Thanks
                                    Pushkar singh
                                    [protected]/[protected]
                                    Negi. [protected]@gmail.com
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                    May 23, 2019
                                    Updated by push0101
                                    Pls change my name increct name Pushkar singh Negi but my crect name Pushkar singh & my new nominee name is chandni Negi pls mention this name
                                    I deposited my premium up to mar 2019 in 1761 fpo wef apr 2018 to mar 2019 but your office update my policy up to feb 2018 which is not understood. Request up date my policy at the earliest so that i deposit my further premium i sent you details letter by registered post letter on 26 apr 201, but no reply received till date.
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                                      push0101
                                      from Mumbai, Maharashtra
                                      May 23, 2019
                                      Resolved
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                                      Resolved

                                      Address: Village devkundai tally Post office pand pokhra Dostic Pauri Garhwal, Pauri Garhwal, Uttarakhand, 246169

                                      Dear/mad

                                      Sir pls my request for u my name increct my policy mension pls change my crect name
                                      My crect name is pushkar singh
                                      But my policy mentioned rong name pushkar singh negi pls change this name my policy name rpli and policy no is r-ua-dn-ea-168749
                                      Add. Village devkundai tally post office pand pokhra dostic pauri garhwal uttrakhand pin 246169
                                      Mob no [protected]/[protected]
                                      Negi. [protected]@gmail.com
                                      Jun 24, 2019
                                      Complaint marked as Resolved 
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                      May 23, 2019
                                      Updated by push0101
                                      Dear
                                      Sir my policy no is R-UA-DN-EA-168749 but my name is mantion Pushkar singh Negi is Rong my crect name is Pushkar Singh pls change the my name pls crect name my policy mantion
                                      Thanks
                                      Pushkar Singh [protected]
                                      negi.[protected]@gmail.com
                                      Verified Support
                                      May 24, 2019
                                      Postal Life Insurance [PLI] Customer Care's response
                                      Kindly contact the nearest head post office to make correction.
                                      My pli no is AP-625604-cs
                                      i paid my premium amount through online june and july amount 6851 but amount debited in my account but cannot add in policy in pli site payment history tab show error code 99 or receipt no cannot genarated what can i do where give complaint piz solve my problam
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                                        James Isaacs
                                        from Mumbai, Maharashtra
                                        May 15, 2019
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                                        Jai hind sir,
                                        I army no jc - 550356m sub james isaacs 1st assam regt posted at inf school mhow, (Mp). I am holding a pli policy no aps - 749723-l which was matured on 12 mar 19 but due to lack o[censored]pdation wasn't able to withdrawl the matured amount. The amount is required urgently so urge you to update my pli policy no aps-749723-l at earliest.
                                        Humble request
                                        Sub james isaacs
                                        Ph no [protected]
                                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                        May 20, 2019
                                        Updated by James Isaacs
                                        Not yet update . Pl
                                        May 23, 2019
                                        Updated by James Isaacs
                                        Jai hind sir,
                                        I army no jc - 550356m sub james isaacs 1st assam regt posted at inf school mhow, (Mp). I am holding a pli policy no aps - 749723-l which was matured on 12 mar 19 but due to lack o[censored]pdation wasn't able to withdrawl the matured amount. The amount is required urgently so urge you to update my pli policy no aps-749723-l at earliest.
                                        Humble request
                                        Sub james isaacs
                                        Ph no [protected]
                                        May 23, 2019
                                        Updated by James Isaacs
                                        Jai hind sir,
                                        I army no jc - 550356m sub james isaacs 1st assam regt posted at inf school mhow, (Mp). I am holding a pli policy no aps - 749723-l which was matured on 12 mar 19 but due to lack o[censored]pdation wasn't able to withdrawl the matured amount. The amount is required urgently so urge you to update my pli policy no aps-749723-l at earliest.
                                        Humble request
                                        Sub james isaacs
                                        Ph no [protected]
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