Postal Life Insurance [PLI] Complaints & Reviews

Address: 560103

Sir/madam,

I, spurthi p, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id[protected] and password in pli customer portal, it always says -"invalid customer id/password". I'm unable to understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Please resolve it as soon as possible
Thanks and regards
Spurthi p

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Oct 2, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Aug 30, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly use forget password link or you may follow the process for signup.

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सर मैने आज दिनांक 22/08/2019 को PLI की ऑनलाइन पालिसी का पूरा प्रोसेस कर pay amount 1160 Rs मेरे अकॉउंट से डेबिट हो गये तथा payment achnowledgement recipt भी प्राप्त हो गई है व policy no P-EAP[protected] v transaction ID OR[protected] date 22.8.19 है।उसके तुरंत बाद में सेशन expire हो जाने के कारण में मेरी पूरी policy की डिटेल देख नही पा रहा हूं।plz सर मेरी ईमेल आईडी पर पूरा प्रोपोजल फॉर्म भेजे जिसको की मैं नजदीकी पोस्टऑफिस में डॉक्यूमेंट सहित जमा करवा सकु।plz immediately help me...[protected]

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Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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P

Premlata Devi

from Bongaigaon, Assam

Sep 3, 2019

My PLI policy of AM-58782-CS attained maturity on[protected] and I was to submit PLI policy along with all the necessary documents to the Nagaon PO on[protected]. The took 15 days to complete the process.Nothing is coming today. Prem Lata Devi

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Address: H/18, Amulyakanan Housing, Hooghly, West Bengal, 712203

I have pli policy no. Wb-303443-uc. The premium receipt book has been completely damaged and dilapidated due to drench in water and as a result got so mutilated that leaving no other way but replacing by a duplicate one.

2. The last premium for the period of august 2019 to july 2020, rs 10342/- was deposited by me at serampore post office, pin – 712 201.

3. It is requested to issue me duplicate premium receipt book to further deposit the premium.

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Sep 27, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Aug 26, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly apply for duplicate premium receipt book in any post office.

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M

Mantosh Rai

from Mumbai, Maharashtra

Aug 19, 2019

Sir my name is mantosh Rai and I was taken one pli from army post office visakhapatnam in the month of jun 17. I have not receive my policy no. And bond while 2300 approx deducted from my account on each of the months. Pls provide my bond

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S

simran nagah

from Pathankot, Punjab

Aug 19, 2019

My policy no is APS-306562-L I have been pension out from a year. But my policy has not yet been transferred to my nearest post office. I am unable to pay installments of my policy . Please, my policy transferre at the earliest post office (Kurali 140103) at the earliest so that i can pay your missed installments.

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Address: guwahati ghospara, Kamrup Metropolitan, Assam, 781011

I Digen Patowary have paid the premium of postal life insurance for Rs 4645 of policy no.2814447 for the month August, 2019 through online by card payment on 09.08.2019 and it shown a message that the transaction got failed, but the money was deducted from my bank account.please rectify as soon as possible and refund my money.thank you.
Trancation Web site:postal life insurance online premium
Amount Rs4645
dated 09.08.2019.
Transaction not succeed however payment was debited from my HDFC account

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Aug 14, 2019

Updated by Digen Patowary Till now nothing has done by PLI.

Aug 19, 2019

Updated by Digen Patowary Even after 10days nothing has done to resolve my complaint.

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K

Kumar Trimukhe

from Mumbai, Maharashtra

Aug 27, 2019

I have paid a premium of 14652 rs for period of 01/04/2019 to 31/09/2019 of policy no 1346146 on 15/08/2019 but the receipt for the same is not generated.

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Pichhle do payment se main dekh raha hoon ki mere online payment ki dono entries payment history mein swayam nahi dikhai jaa rahi hain, pichhle mahine ki entries bhi complain karne par show ki gayi aur is mahine ki entry bhi kewal ek hi show ki gayi hai dono nahi aakhir aisa kyon ho raha hai pahle to aisa nahi ho raha tha
Mera policy no. Hai - jh-122347-cs

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Sep 9, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Aug 09, 2019

Postal Life Insurance [PLI] Customer Care's response As per system your premium updated upto August 2019. if you have paid more premium kindly intimate to us at e-mail id: pli.[protected]@gmail.com

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K

Kotkar Gajanan

from Margherita, Arunachal Pradesh

Aug 12, 2019

Adjustment of PLI Premium May 2018 to Oct 2018 policy No APS-NM-236165-M of JE EM Kotkar Gajanan 58 Rcc GREF C /O 56 APO pin 930058

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Address: Ranchi, Jharkhand

Kuchh mahino se premium receipt mere email par nahi aa rahe hain mera aap se nivedan hai ki kirpya jab bhi main online payment karoon uska receipt mujhe email jaroor karen. Ek bahut hi vishesh baat aaj maine premium online payment kiya lekin uska receipt no. mujhe nahi mila meri aapse vinti hai ki receipt no. allot karen.
Mera email id hai - [protected]@REDIFFMAIL.COM
aur
Mera policy no hai - JH-122347-CS

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Sep 12, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Aug 08, 2019

Postal Life Insurance [PLI] Customer Care's response premium receipt is attached herewith.

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Address: Ranchi, Jharkhand

Maine 27th july ko payment history par ek complain kiya tha ki mujhe online payment karne par do entries nahi show ki ja rahi hai par mere is complain se to samsya aur jyada ganbheer ho gayi hai kayonki payment history check karne par kewal online ki hui payment hi show ki jaa rahi hai cash payment wali nahi, mera aapse nivedan hai ki mujhe online par sari entries show ki jaye jab se maine policy li hai please
Mera pli policy no. hai JH-123447-CS

+4 photos

Aug 2, 2019

Complaint marked as Resolved

My email id - [email protected] & my mobile no. 8602498624

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Address: Airforce Station Bamrauli, Allahabad, Uttar Pradesh, 222012

Sir, i had applied for policy surrender of my pli aps-498558-a through sub post office prayagraj in the month of may19. But till date i have not received any communication regarding its surrender or the surrender value and the premium is being auto debited from my salary from afcao. I have also tried calling the tool free no helpline but it is always busy. Plz help me in getting my surrender value of the subject pli. Thanking you.
Rajkiran...

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Address: ICGAS Daman, Airport Road, Nani Daman, Daman, Daman, Daman and Diu, 396210

I m Namdev Laxman Bange . I m holding PLI Policy no.APS[protected]N. And wants to surrender my PLI Policy because of some financial requirement ..so that I was filed surrender form and submitted on 16/04/2019 ..my surrender request Id is .PSSUR[protected]...but till date my PLI Policy is not surrender...so I wants to know the status of my PLI Policy Surrender case

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Sep 2, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly contact the post office where you have submitted your surrender claim.

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Address: Tirla, Khunti, Jharkhand, Khunti, Jharkhand, 835210

Maine 9th july ko online se monthly premium pay kiya tha jab premium pay kiya to uski entry online mein show kar raha hai lekin payment submit hua ya nahi ye show nahi kar raha hai kyonki humesha do entry show karta hai lekin is bar nahi kar raha hai. Please solve karen.
Mera pli policy no. Hai jh-122347-cs
Aur mera address hai village - tirla, police station - khunti, pincode - 835210, jharkhand

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Sep 4, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly find premium receipt of successful transaction.

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B

Baswanth Rao

from Mumbai, Maharashtra

Jul 29, 2019

Customer I'd 46351964
I tried to pay pli premium for the July month through India post website
I used debitcard for this an amount of 721 debited from account but same was not shown in the pli website but it showed some error.
Please resolve this issue sir.

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N

Navin Pradhan@gmail. Com

from Mumbai, Maharashtra

Aug 5, 2019

Sir/ madam, pls action kijiye niche policy ka photo bheja hai.

payment history - Comment #3504191 - Image #0

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Address: New Delhi, Delhi

Sir, i am holding pli policy number[protected]. I had been paying my premium online and i had paid the premium of june, 2019. Today, after login it is showing the no policy found. I am shoked to know the news like this. Kindly do the needful action immediately, so that i can pay my premium online. If, i could not pay my premium for the month of july, 2019. I should not be held responsible for the policy lapse. Regards....

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Address: head post office Dumka, 814101

My name is jitendra kumar sah, my policy no is r-jh-ea-320108 i have paid my last premium on 27/03/2018 manually, but i want to deposit it online so i have done all the formalities instructed by head post office dumka. A long period of time has been passed but my policy no has not been updated up till now. If it is not paid on time then who will be responsible for my default premium as well as the benefit according to policy.
Hence, you are requested prompt action must be taken against my policy.

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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V

Vasanthsuba

from Mumbai, Maharashtra

Jul 30, 2019

Respected sir/madam, My self EX NAIK 2604564k VASANTH.R, MRC madras regiment
Policy no APO-262712-L, proposal no 396094, date of maturity 18-oct-2021.
Acknowledgment slip ref no [protected] date 11/13/2018, I paid premium upto 31 Dec 2018 but in system it shows balance amount not paid for past 8months. Please take action, thanking you.

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D

Deva_vishwa

from Varanasi, Uttar Pradesh

Jul 30, 2019

Sir/madam,
I am Devanand Vishwakarma. I am a pli holder with policy no. UP-312309-CS.
I made monthly payment of Rs. 3031 through online mode. But this payment is not showing in my policy not return back to my bank account.

Please resolve this issue.
Thanks and regards
Devanand vishwakarma
Pli policy. UP-312309-CS

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Address: C/o 56 APO 7/11Gorkha rifles, Hamirpur Bn, Rajouri, Jammu and Kashmir, 510307

Respect sir

I am sushil rai. I had taken one pli with policy number aps[protected]l in 2016 with premium rs 8525 per month. This premium is automatically deducted from my salary account in every month. Its maturity date is 31/08/2028. But i didn't receive my pli bond /document still now. So i humble request you to send my pli policy bond paper as soon as possible. To present address:

And i am also sending the following details regarding pli policy:

Policy number: aps[protected]l
Army number:9429334y
Name: sushil rai
Address: 56 apo, 7/11gorkha rifles, 'c'company, rajauri, hamirpur jammu and kasmir.
Pincode:910307
Mob. No. :[protected], [protected]

Sep 4, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

Postal Life Insurance [PLI] Customer Care's response All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO

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Hello sir this is abhishek singh from udhampur, i had opened my pli in 2010 at 405 airforce station belgaum. Till now i have not received any policy bond. A monthly premium of inr 2121 is deducted from my salary. My pli policy no is aps[protected]a. So it is requested to send my pli bond as soon as possible.
My present address is

946401-n
Cpl abhishek singh
Auto tech
39 wing, mt section
Airforce station, udhampur
Jammu and kashmir
C/o 56 apo

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N

Nathi Garg

from Delhi, Delhi

Jul 26, 2019

Sir, premium of my policy no. APS[protected]L dated 13 April 2012 has already been recovered/ deducted up to June 2019 directly my monthly pay slip from my pay and account office BEG centre Roorkee, but premium of my above said policy has been updated only 31 Aug 2017. It is requested that my policy may please be updated up to Jun 2019.
Thank you

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Address: kachehri Road, Ghazipur, Ghazipur, Uttar Pradesh, 233001

Respected Sir/Madam,
I have honour to request that I have above said policy
through APS on 30 September 2009 and it was transfer to head post office PLI cell Ghazipur (UP) in may 2014 and premium paid till 2015 end in civil post office from many time application submitted for online policy in CBS. but still it is not in CBS due to non CBS of my said policy. I am unable to deposit the premium of said policy. so I request to you to intervene the matter for updation of PLI in CBS. I will be very grateful to you.
your sincerely
Harivansh Singh Kushwaha
(father of Jagriti kumari Policy No. APS-CP-123-A)

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I, 788730- b cpl mukesh kumar wsfit m presently posted at 3brd af chandigarh hving pli no - aps-791355-a commenced from feb 2008 at 405 afs belgaum with my temporary trainee no[protected]k.
Ferther i state that i have not received policy bond paper till date. I have undergone trade training at 41w afs, tanbaram then posted to 3brd kanpur & presently posted to 3 brd chandigarh &i have not received policy bond paper at none of the above mentioned afs even after writing /raising several complaints about non - receipt poljcy bond paper.
In view of the above i request you to please issue the concerned pli bond paper.

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Address: 76 FPO

Dear sir, i have submitted my policy for claim after my maturity period on 30.04.2019 along with all relevant documents. But, till date no any intimation from them and there's no way to contact them. I have got the confirmation for having deliverd to the addressee also. I have communicated so many times through e-mail to jdpli also, but no any positive response from them either through mail or letter.

In view of the above, i request you to kindly look into the matter and do the needful for quick settlement of my claim at the earliest please.

Best regards,

V. Madeswaran
Ex - cpo
P. No.164781-b

Hosur

Cell : [protected] /[protected]

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Address: trichy dist tamilnadu., 621208

My policy no tn-540592-cs.&tn-540310-cs. My customer id is 56004564. My premium payment is pay recovery. Till june 2019, my drawing officer deducted the premium amount from salary, but the policy status showing as lapsed. Last premium paid till shows as december 2017. Revival quote shows premium due from 01/01/2018-31/07/2019. Interest also rs 4391/kindly update the status of the polices.

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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B

baluthambi

from Chennai, Tamil Nadu

Jul 23, 2019

I have submitted a loan application before PM, head post office, Karur District on 19.03.2019 with my police TN 524182 /CS original bond. But till now the loan is not sanctioned. Hence I request that take necessary action to sanction loan.

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Address: Jodhpur, Jodhpur, Rajasthan

Sir my policy no aps 278477l i was loan agents policy 97000/ thousend but interest pay but not update in online system i was compton in 25 march 19 but till date not update pls update my policy i was deposited to loan but policy update nahi he pls sir it was very argent and request to you slove the problem
Thanks and humble request
From jethu singh
Mob no [protected]

Aug 19, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

Postal Life Insurance [PLI] Customer Care's response As per system, a loan interest installment has been paid on 01.02.2019. Kindly find attached statement and verify the same. if any query, kindly raise on e-mail id: [protected]@armypost.nic.in & pli.[protected]@gmail.com

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Address: 297 Dabri Village, Post office Mangla Puri, Delhi, New Delhi, Delhi, 110045

Website: pli.indiapost.gov.in

Respected sir/mam,

I have created the id for mu pli account for online payment of the premium. I paid my pli premium through online payment but i could not receive my pay slip. I have searched the account completely but i could not find payment statement.

Kindly help me that how i can receive my pli premium payment slip.

Thanking you.

Yours,
Harvinder Solanki
Ph.[protected]

Aug 29, 2019

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

Postal Life Insurance [PLI] Customer Care's response Kindly find premium receipt.

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S

Sandeep08@

from Patna, Bihar

Jul 15, 2019

Sir good evening,
My army no[protected]h
Name -sandeep Kumar Tiwari
My policy No APS-445538L
Transfer to my nearest head post office Motihari Pin code -845401
My mob no -[protected]
Thank you sir

Postal Life Insurance [PLI] Complaints & Reviews

File a complaint to Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 30

unable to login to pli online webpage using provided customer is.

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online policy proposal form not received yet.

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application for duplicate premium receipt book

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pli premium refund

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not show both entries in payment history

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receipt not send on email & august month premium receipt no. has not given

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pli payment history

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non communication of surrender value

regarding to check status of pli policy surrender process

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payment history

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unable to pay premium online for the month of july, 2019

regarding updating policy no:- r-jh-ea-320108

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not received bond paper

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pli bond

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updation of pli policy no. aps-cp-123-a (name -jagriti kumari ea/18 sum assured 60000 ) in cbs

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non receiving pli bond paper

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non-settlement of claim - army pli policy no. aps/nm/41495-n of v. madeswaran, ex-cpo, p. no.164781-b

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policy status showing as lapsed

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updation of loan interest

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reg. pli no.(dl-96775-cs) payment acknowledgement not received me

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