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Postal Life Insurance [PLI] Complaints & Reviews

1.3
Updated: Apr 21, 2025
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319
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Postal Life Insurance [PLI] reviews & complaints page 33

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M
Manoj Nelson
Mar 23, 2019
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Address: Punnavoor, Thiruvananthapuram, Kerala, 695512

Sir, i have a policy no. R-kl-hq-ewa-66647, its premium is 140 rp pm. I have no aware of this policy. The amount will get after death. So i convert this policy to ea 50 we'd july 2013.in the time of convertion of policy, i deposite the bond and the book to the concern office. After the convertion book send to my address but the bond not received yet. So you may pls send the bond for further use.
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    Inderjindal
    from Mohali, Punjab
    Mar 21, 2019
    Resolved
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    Resolved

    Address: Lecturer. GOVT SEN SEC SCHOOL BOYS MANSA, Mansa, Punjab, 151505

    My pli policy number pb-163764-cs get matured on 20.3.2019.

    I submitted policy documents. Passbook/receipt book on 12.3.19 at mansa post office. Despatch no. 576 dt.12.3.19.

    I wanted to contacted bathinda post office pli office no one responded

    You are requested to pay the maturity amount in time. Or pay additional interest for the delayed period

    Regards
    Inder pal jindal
    [protected]
    +1 photos
    May 11, 2019
    Complaint marked as Resolved 
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2019
    Postal Life Insurance [PLI] Customer Care's response
    As per system maturity claim has been paid on 27.03.2019 with amount of 269600/-
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      K
      kuppusamy s
      from Tirunelveli, Tamil Nadu
      Mar 17, 2019
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      Address: E-6/21, TSL Colony INS Kattabomman Naval Base Vijayanarayanam Tirunelveli 0 627 119 (TN), Tirunelveli, Tamil Nadu, 627 119

      Sir, i am s kuppusamy, office supdt. As a central govt employee working in indian navy ins kattabomman vijayanarayanam tirunelveli 627 119. My pli no. 178160-cc assured rs. One lakh. Premium deducted through our regular pay bill. Policy matured on 12 mar 2018. Till date my maturity amount has not been received. Repeated reminders sent to concerned department but no reply received. Please take necessary action to settled my matured policy. Cell no.[protected]. E mail, [protected]@gmail.com

      My address is e-6/21, tsl colony
      Ins kattabomman naval base
      Vijayanarayanam
      Tirunelveli 0 627 119 (Tn)
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        B
        bishwanath roy
        from Hyderabad, Telangana
        Mar 13, 2019
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        Address: Faridabad, Haryana, 121005

        I have pli policy no aps-756645-a issued by pao 102 which due to mature in year 2028. Till now premium amount was debited from monthly salary by air force central accounts office new delhi. Now i have left the service and approched to civil post office dabua colony faridabad but they are asking to produce pass book.in fact i have only bond paper as no passbook was issued to me. However air force has issued certificate stating the period till the premium was paid. Now the agency who issued this bond (Army postal service) has been closed and transfered all such policy to civil post office online. Please clarify the ambuigty on where to depost the premium, who will issue pass book and how the maturity will be claimed. I want to deposit the premium in faridabad till maturity.

        Thanks-[protected]
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          C
          chauhansushma
          Mar 11, 2019
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          Address: New Delhi, Delhi, 110089

          Hello! I have pli with customer id no 68709156. I paid my premium through online mode on 03.3.2019 for month from 01/3/2019 to 31/03/2019 of amount 3501/- with reciept no[protected] and transaction number or[protected]. Money where deducted and had acknowlegment with reciept no[protected] and different transaction no. Or[protected]. Please sir refund my money deducted as soon as possible in my bank account.
          I have message of transaction no.[protected]indiapost
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            S
            saurabh938
            Mar 9, 2019
            Resolved
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            Resolved

            Address: Addl Dte Gen APS (PLI Cell) c/o 56 APO, sena Dak Bhawan,Rao Tula Ram Marg, Pin-908716

            Sir, i have three policy which are aps[protected]a, aps[protected]a, aps[protected]a initially my wife name was shanta singh (D. O. B.-27 mar 1983) and same name is printed on policy but now i have changed the title of my wife and new name is shanta tanti (D. O. B.-27 mar 1983). Now i have applied for nominee name correction in policy and approched silchar head post office (Assam) then they told me that case file will come from aps department then only name correction will be done so i gave original policy paper with nominees name change application form and a department letter signed by commissioned officer of my department and handed over to silchar head post office on 23 jan19. And till today my work is not done they are saying case file has not come to them, i approched the aps to contact but they are not picking up my phone so i m unable to know about the case file updates. So u plz contact them and ask them to send case file quickly also ask the registry no. (If already sent case file) for my easy tracking.
            +3 photos
            Mar 9, 2019
            Complaint marked as Resolved 
            No response form any point
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              H
              HEMANTA SAHOO
              Mar 1, 2019
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              Address: At umerkote DIST NABARANGPUR, Nabarangpur, Odisha, 764073

              I am a pli customer. But my loan already sanction Rs. 32, 000 on dates and policy no OR-359070-CS, MY LOAN
              ACCOUNT NO. PLOR-359070-CS01, 13/02/2019, but I am not receiving this amount by neglecting of PLI JAYPORE(K) -OI-BF[protected]. JAYPORE(K) HO. I am suffering for loan . I checke this loan at Umerkote BO in 12 times. Please help me.

              I NOT SATISFIED OF THIS PLI DEPARTMENT JAYPORE(K) HO.
              HEMANTA KUMAR SAHOO
              ASSISTANT TEACHER
              KARMARI U.P SCHOOL
              UMERKOTE
              NABARANGPUR
              PIN. 764073
              MOBILE:- NO [protected]
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                A
                Ashit Sahare
                Mar 1, 2019
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                Address: GPO(general post office nagpur), Nagpur, Maharashtra

                Hello! I have pli with customer id no 63535983. I paid my premium through online mode on 28.2.2019 for 3 month from 01/12/2018 to 28/02/2019 of amount 7047/- with reciept no[protected] and transaction number or[protected]. But it showed error first so i tried with another atm and again paid premium online for same period. This time also money where deducted and had acknowlegment with reciept no[protected] and different transaction no. Or[protected]. Please sir refund my money deducted as soon as possible in my bank account.
                I have message of both transaction for same period and money is deducted from account.
                +2 photos
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                Email id update now
                kanna83's reply, Mar 6, 2019
                Email id undated now
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                  R
                  ReshmaPR
                  from Thrissur, Kerala
                  Feb 24, 2019
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                  Address: Ernakulam, Kerala

                  Sir, i have a death claim request for the pli policy kl-84700-cc. We have contacted the pli office many times but they aren't giving any positive responses. As enquired in the pli office, we are informed that it is pending at ernakulam cpc due to non updation of certain credits. We need this to be updated as early as possible (Upto november 2017) as it is pending for more than 1 year. Request your response at the earliest.
                  +2 photos
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                  My pli policy no. is NE41937P., which is unpaid for almost two years. I transferred my policy from ne circle to West Bengal circle in the month of may/June 2017 since then it is unpaid. At the time of taking the policy I was in postal department but now I am not in postal department anymore. How to revive my policy.
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                    S
                    sbsingh0920
                    from Delhi, Delhi
                    Feb 24, 2019
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                    Address: H No 158 CIVIL LINES, NEAR MAHILA DEGREE COLLEGE, fatehpur up, Barabanki, Uttar Pradesh, 212602

                    Dear sir,
                    I, shiv baran singh, have done a policy (Aps-277488-l) during 2000. Now i have retired from army service with effect from 31 jan 2019 and i approach to head post office fatehpur for payment of premium. They have checked and observed that premium deposite through salary (Auto debit) has not been updated from apr 2018. But my policy premium deposting till dec 2018 through salary slip (Auto debit).
                    It is requested to update my policy no aps-277488-l premium deposit accordingly and confirm through sms on my mobile no [protected].
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                    Mera na. Dipak kumar Dey mane apna plin no APS 531702L mane feb 11 2019 mai jama karaya oh avhi tok muje nehi mela or kob melega
                    Respected sir/madam, My self EX NAIK 2604564k VASANTH.R, MRC madras regiment
                    Policy no APO-262712-L, proposal no 396094, date of maturity 18-oct-2021.
                    Acknowledgment slip ref no [protected] date 11/13/2018, I paid premium upto 31 Dec 2018 but in system it shows balance amount not paid for past 8months. Please take action, thanking you.
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                      P
                      Pratap Singh Thakur
                      from Gagret, Himachal Pradesh
                      Feb 23, 2019
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                      Address: Bilaspur, Himachal Pradesh, 17

                      ,
                      While doing online payment for pli no. Hp-24817-cs in r/o pratap singh thakur amount rs 726 was deducted twice from my saving account wide tansaction id no. Or[protected] (Receipt no.[protected] at date & time 15/02/2019 6.59pm and transaction id no. Or[protected] (Receipt no.[protected] at date & time 15/02/2019
                      7.02pm for the period 01/03/2019 to 30/04/2019 kindly treat the second payment for the period 01/05/2019 to 30/06/2019 else refund the amount to my saving account.
                      With regards
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                      Jai hind sir mai gnr j k pathak 221 fd regt me sevarat hu aur meri policy band gum ho gya hai aur mai kai bar later likha APO se bhi kai bar karyawahi kiya magar aaj tak mughe duplicate policy band nahi mila hai sir plz mai handicapped person hu sir plz meri madad kare. mera policy no hai-APS-450542-L
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                        H
                        haritha1986
                        from Chennai, Tamil Nadu
                        Feb 23, 2019
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                        not able to generate my customer id

                        Address: Bangalore, Karnataka, 560010

                        My policy no 2307397 i have taken policy from magadi post office (Channaptna ho) i have approched magadi po for the same issue but they said to call cm care no
                        But it is always busy and i went rajajinagar pli office for trf of my policy from magadi po to rajajinagar po but the response is so poor that they are not even ready to hear my query they said it is claimable from there also
                        I need tranfer from channapatna ho to rajajinagar...
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                        B
                        Biku Rana
                        from Jabalpur, Madhya Pradesh
                        Feb 20, 2019
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                        Address: Jabalpur, Madhya Pradesh, 176032

                        Dear sir,
                        I, bikram singh, have done a policy (Aps-1242565l) 8 year ago. Presently i have checked through gpo online system, where it shows not updated from jan 2017. But my policy premium deposting till date throungh salary slip (Auto debit)
                        It is requested to update my policy no aps-1242565l premium deposit till date.

                        Regards
                        Bikram singh...
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          5
                          5012221
                          from Kohima, Nagaland
                          Feb 19, 2019
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                          Sir i am serving soldier and i'm surrender my pli policy number aps[protected]l on 4th september 2018 at dimapur main post office and they are further forward to the director of postal service nagaland division kohima for making payment while i'm posted near by dimapur (Nagaland) and now i'm posted out from nagaland to remote area of chandel district (Manipu).

                          Sir, after lapes of five months, i have no any payments received till date.
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                          Mar 11, 2019
                          Updated by 5012221
                          No any reply received till date
                          I have two PLI accounts . I was failed to know my PLI I'd
                          The details of account are

                          ULLOJU . SREERAMULU
                          Account No: AP-618237-CS
                          Sum assured: 1000000
                          DOB: 12/04/1987
                          Phone: [protected]
                          Plz let me know my PLI I'd
                          Sreeram@1's reply, Feb 17, 2019
                          I have two PLI accounts. But I was failed to know the PLI I'd

                          Account details
                          No: AP-618237-CS
                          ULLOJU . SREERAMULU
                          Please No: 9705040733
                          [email protected]
                          Plz forward my PLI ID
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                            M
                            mechanicalengineer
                            from Kolkata, West Bengal
                            Feb 18, 2019
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                            Address: New Delhi, Delhi

                            Dear sir,
                            I, ajay kumar jaiswal, have done 03 in no policy 10 year ago. Presently i have checked through gpo online system, where it shows 02 policy (Aps-722553-n, aps-853210-n) is active means premium deposited till date. But 3rd one (Aps[protected]n) is not updated from sep 2017. But my all 3 policy premium deposting till date throungh salary slip (Auto debit)
                            It is requested to update my policy (Aps-113159-n) premium deposit till date.

                            Regards
                            Ajay kumar jaiswal
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              M
                              from Mumbai, Maharashtra
                              Feb 12, 2019
                              Resolved
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                              Resolved

                              My name is mithun and my pli policy number is[protected]. I paid my premium of rs. 1425+tax through ecs til oct 2018. But in department they are telling your policy lapsed since june 2017. I don't know where one year premium gone.in my bank account premium was debited regularly til oct 2018. As i am staying in mumbai my policy is in karnataka they are insisting to come to karanataka. Which is impossible and try to resolve so because i want to close policy.
                              Feb 15, 2019
                              Complaint marked as Resolved 
                              Issue resolved
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                H
                                Harshith h
                                from Bengaluru, Karnataka
                                Feb 11, 2019
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                                Address: 1996

                                Sir l ptr harshith h pli bound is missing
                                2para (Sf) hebbal banglore
                                Please pli bound.
                                Doe 17.09.2014
                                Dob 17.06.1996
                                Pli started from meg center banglore
                                I does not pli bound
                                Rs.5000/ per month
                                Sbi bank kanhangad kerala
                                Address. Karratuvayal near muttappan thara tempal (Villg) hosdurg (Teh) hosdurg
                                Post balla kanhangad dis kasargod
                                Pin 671315
                                [protected]
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                Name B. Madhu, policy bond no APSNM80853L, I have submitted my bond for claiming in Oct 2018, but there is no response from your side till now.

                                pli bound - Comment #3355385 - Image #0
                                pli bound - Comment #3355385 - Image #1
                                Original name is syedsami as per Rural postal lief insurance record my names is syedsalam both

                                pli bound - Comment #3359198 - Image #0
                                pli bound - Comment #3359198 - Image #1
                                pli bound - Comment #3359198 - Image #2
                                pli bound - Comment #3359198 - Image #3
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                                  S
                                  SALIGRAM SINGH
                                  from Satrikh, Uttar Pradesh
                                  Feb 11, 2019
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                                  Sir,
                                  You are requested to direct addl director aps to return my original claim documents at the earliest so that my maturity claim can be settled without further delay which was forwarded on 04.05.2018 to Addl Director, APS via speed post No. EU24787352IN. My mail address is as under:-
                                  RAMA BHAWAN
                                  595KH -122/4 SHAHINOOR DEFENCE COLONY NEELMATHA
                                  PO - DILKUSHA
                                  LUCKNOW -226002
                                  MOBILE NO - [protected]
                                  Thanks and Regards,
                                  Shali Gram Singh
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                  Feb 20, 2019
                                  Updated by SALIGRAM SINGH
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint till date. Please expedite.
                                  Sir I have taken a policy from PLI 3 years letter. But till now I have not received my PlI Bond My policy No is APS[protected]L. You are requested to confirm the same at earliest please. And no one is attending phone so that my quary can be solved
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                                    J
                                    Jayvantsinh C Jadav
                                    from Vadodara, Gujarat
                                    Feb 7, 2019
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                                    I paid cheque of may 2017 to april 2018 and that entry not doing online in my account so my account doing close and last 1 month kutchh-bhuj branch not piking up phone... And from godhraho i try to solutions of this but till 3 days... It was solve... And problem of your office i cant paid my premium plz help me as soon as possible my policy no. Gj-807315-cs and my name is jadav jayavantsinh
                                    +2 photos
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                    Name PTR harshith h 2para(SF) hebbal Banglore pli ka bound nahi Mila address karatuvayal s/o jagadeesha hosdurg vilg
                                    Kanhangad kasargod (dist ) Kerala 671315 APS.1624299 L
                                    Premium 5175 / 15year
                                    Phone [protected]
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                                      N
                                      Naidu Kannuru
                                      from Delhi, Delhi
                                      Feb 7, 2019
                                      Resolved
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                                      Resolved

                                      Address: 530011

                                      Sir i had pli a/c no. Ap-574574-cs koondrapu pushpa, present held at malkapuram post offfice -530 011. On montly payment of premium of rs.6, 851/-, staff has used to give acknoledgement receipts on the a4- size white paper on it it hasn't any hallowgram of post of india or any other authentication on it is belong to post of india or not, in this regard we had informed to concerned authorities, but they are not in the postion why it has been happens, with the concerned of higher authorities, please look in to the matter may be lead to big miss use, please look in to the matter seriously.
                                      Mar 10, 2019
                                      Complaint marked as Resolved 
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 07, 2019
                                      Postal Life Insurance [PLI] Customer Care's response
                                      Thank you for your valuable feedback. Presently there are no any hologram of premium receipt but all relevant details as name of post office, GSTIN no., amount, receipt no. etc are available hence not to worry for any misuse of the receipt.
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