Provogue India Complaints & Reviews

Hi, I have placed order as per offer on hdfc bank account for provogue sunglasses for which shipping charges of Rs. 299 got debited from my account. I have ordered the sunglasses on Oct 11, 2016. Received a message that my order is placed. There is no tracking order information available on provogue website and the status is showing as complete with the delivery date of 14th October 2016. But I have not received the order yet.
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Name: amansingh
E-mail: [protected]@gmail.com
Telephone: [protected]
Comment: oder status[protected]

Its been more then 45 days order is placed its not delivered. Mailed for more then 10 times auto generated reply always. Money is paid and no number are reachable for customer care. Its worst service faced by me no reply no status nothing. The track button for order does not work....

I had placed an ordered though hdfc bank offer on 24th August 2016 and Rs. 299 as delivery charges have already be paid. It's been more than 28 working days but i haven't received my order yet (Order #[protected]. I have contacted the customer care via email twice on 1st Oct 2016 and 3rd Oct 2016 but they only asked me to check order status online which says order not yet dispatched. The customer care number provided on the website seems to...

Hi,

There were 2 shipments ordered as follows.
#[protected] delivered.
#[protected] not delivered yet (Recieved message for delivery on 29th sept but yet to deliver awb number - s[protected], orderno - prov1205789).
Above orderno, awb no both are showing as invalid to track on site.

Please do the need ful at the earliest.
Regards,
Rahul...

Hi,

I ordered for a canvas bag through provogue, payment is done through citrus gateway and money got deducted but we did not get any order confirmation.
Now on complaining and sending repeated mails they are not replying.
I want my order to be places or money to be refunded.
Mail id : [protected]@gmail.com
Transactionid :[protected]
Bank : hdfc
Bank account holder name : vedashri...

Dear team

You are not understanding my concern. Please check below status in which estimated delivery date is 28-9-16 which is already passed & no information
Regarding courier.

From: [protected]@provogue.com

Greetings from provogue!
We’re sorry that you are struggling to find out your order status. Please follow the link http://www.provogue.com/tablerate/index/addorder/ to track your...

We are the super stockiest of Provogue deos division for Vidharbha region, company has defaulted us by not paying our claims and fail to withstand their promises to provide us with employees who can work for us.
We went to corporate office but they started to fight with us.
2-3 employees of the company still pick up our call and says we will do it.
I want to lodge a complaint against this fraud Provogue company.
[protected]@gmail.com...

It has been 10 days now since i received an email stating that a person will come to collect my parcels (Returns). I have followed-up in email twice and the saddest part is i neither received any response nor there is anyone to pick the call on the customer care numbers. Copied the email below for reference and i need a stringent action to be taken on this. Thought of sharing this worst experience with your brand over all the social networks:br...

I had ordered a watch with order no.[protected] via ICICI bank offer o[censored]sing the coupon code ICICI2014 on 21st Aug 2016 but i had not recieved the watch till 26th September 2016. The money has been deducted from my account but order has not been recieved. In fact the status on tracking shows complete despite such a delay. The customer care is pathetic as they just dont pick up the call. I request you to either complete your order or refund...

I had placed an ordered though hdfc bank offer on 03/sep/2016, my account has been debited for rs.299/. But i haven't received my order yet (Order #[protected]. I tried contacting customer care through email but didn't get any response.

I don't expect any response now. But want others to be aware of these fraudulent offers and worst customer service of provogue....

I am naveen g nagathan and i have ordered a watch though hdfc bank offer on 02/aug/2016. My account has been debited for rs.299/-. But i haven't recieved any order details and consignment till.

Look into the matter and arrange to send the consignment or / refund of amount. Transaction details mentioned below for your reference.

Ref-citruspr-[protected]-30-7-16

Thanks
Naveen g nagathanbr...

I had ordered a provogue watch through icici bank credit cards voucher no icici2014. The watch which i received yesterday is a faulty one. There is a minor damage mark on the dial. Also, the watch is not working properly. Sometimes its too slow & sometimes it runs too fast.

It is such a shameful matter that customers are handed faulty pieces in the name of discounts.

Kindly arrange for a replacement of the same...

The order status shows that the product is delivered but i haven't received it yet. I got an offer from axis bank that if I complete an offer, i will get a provogue bag. I completed the offer and i was able to choose between two provogue bags from which i chose the canvas hobo bag. I haven't received the bag yet and the estimated date for delivery was 3rd sepember 2016....

I am quite disappointed with provogue sevice. Customer care service is not at all helpful. No one receives the call on the other end. not even my emails have gotten replied. I wish to return the product I ordered on 26th of august with order number[protected] but it seems you guys are not being helpful. there is no way I got to contact any one from provogue...

I have offer on hdfc bank account for provogue watch for shipping charges 299 Rs. I have ordered the watch on August 22, 2016. Money was deducted and received a message that my order is placed. But I have not received the order yet. Today is 7th August. There is no tracking order information available on provogue website and the status is showing complete.

Please help me get the delivery of watch or refund the amount I have...

I got a promotional offer on my hdfc bank account for you are eligible for gift of provogue leather wallet-stitched and i had to only pay for shipping charges of the product rs 299. So, i had ordered for a product and paid the shipping charges amount as 299.0 inr through my debit card. After successful payment, i got an acknowledgement for order id[protected] sku 104340-bl-024-f and delivering date was not mentioned there. They i had ordered...

I have ordered for a Man's watches having order No.[protected] and AWB No. MUMPVGP857331 since dated 28th July 2016. The status shows in Transit since 30th July 2016 and today its already 5th September 2016 but its been more than a month and I am yet to receive my order. The contact number [protected] given on PROVOGUE website does not get connected and on raising a complaint via portal, we just receive an email with no reference number, status,...

Dear Sir,

I had place Order No.[protected] of Gym Bag SKU 104339-GY-412-F on 08th Auguest, 2016 from an offer from Axis Bank with their discount code in which they mentioned I have to only pay shipping & handling charges of Rs. 299/- for the product of Rs. 1499/-. I got email confirmation from Provogue mentioning the details of order and order will be delivered in next 28 days but the product is not received yet. When i track...

I got a promotional offer on my hdfc bank account for you are eligible for gift of provogue leather wallet-stitched and i had to only pay for shipping charges of the product rs 299. So, i had ordered for a product and paid the shipping charges amount as 299.0 inr through my debit card. After successful payment, i got an acknowledgement for order id[protected] sku 104267-bk-022-f and delivering date was not mentioned there. They i had ordered...

I had placed an order on provogue vide order No #[protected] for Gym Bag (Grey, Orange) SKU # 104339-GY-412-F on July 23, 2016. Today is Aug 31, 2016 and I have still not received the bag nor any information about whether it has been shipped or status of the same. I have raised numerous complaints on their website and called their customer care No but the customer care No looks to be a sham because anytime you call it says that customer service...